Overview
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…
Groove Manages Your CRM For You
Groove is the BEST!
Groove from this Account Manager's Perspective
Highly Recommend!
Allows me to work smarter!
Love Groove, can't live without it!
Groove is pretty groovy
Outstanding Productivity Solution Tightly Coupled with Salesforce
- Increase rep productivity and relevant reporting
- Improve data quality going into Salesforce (auto logs activities and …
Love groove!
Groove Law Firm from RC
Great for insights and analytics in order to drive efficiency at work!
Groove's ease of use can't be beat!
Groove review from an SDR
Groove helps me to acquire more clients.
Awards
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Pricing
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…
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- Setup fee required
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Tech Details
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What is Groove, a Clari company?
Groove, a Clari company Features
- Supported: Email, Calendar & Activity Tracking
- Supported: Multi-Channel Campaign Automation
- Supported: Streamline Workflows and Prioritize Tasks
- Supported: Revenue Intelligence
- Supported: Sales Dialer
- Supported: Sales Automation
Groove, a Clari company Screenshots
Groove, a Clari company Videos
Groove, a Clari company Integrations
Groove, a Clari company Competitors
Groove, a Clari company Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Groove, a Clari company Downloadables
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Reviews and Ratings
(965)Attribute Ratings
- 8.9Likelihood to Renew33 ratings
- 9.1Availability5 ratings
- 9.1Performance5 ratings
- 8.7Usability542 ratings
- 5.3Support Rating145 ratings
- 9.1Online Training4 ratings
- 4.9In-Person Training2 ratings
- 8.6Implementation Rating13 ratings
- 7.5Configurability6 ratings
- 9.1Product Scalability5 ratings
- 9.1Ease of integration2 ratings
- 9.1Vendor pre-sale3 ratings
- 9Vendor post-sale2 ratings
Reviews
(51-75 of 706)It's the best thing ever!
- Tracks all those who read my emails
- I think just the option for language translation
- Track emails
- Live chat
- Provided useful links
- Efficiency
- innovation
- creativity
Choose Groove To Ease Your Workload
- Scheduler for future meetings integrated in emails
- Email Templates useful for sending blast emails to sales prospect
- Scheduled Emails
- Auto logging in of activities in Salesforce
- I wish we could see those names who have viewed the email already and who have not yet
- In meeting scheduler, it would be better if there is a portion there to put a specific number for callback
- filter for emails which are not viewed yet by the clients
Groove is my Game Plan!
- Automated activity logging into Salesforce
- Scheduling meetings
- Convenient tracking of unread emails
- Amazing reporting
- Customer service sometimes is hard to reach
- Some of it's features causes delay on my PC
- More tutorials provided on how to set up Groove according to best practices with the top phone solutions like Zoom Phone
Groove Making Our Job Easier and Trouble-Free
- allows clients to schedule a future meeting on their own and automatically logs the scheduled meeting on the user's calendar
- tracking of email and showing how many times it has been viewed
- great tool for Salesforce integration- auto-log of all activities
- it could be better if we could see the viewer's name in the group email if someone is viewing it
- if we could have a filter for unread emails so we could resend another email to them without the hassle of checking all of our emails
- if we could let the clients put their phone number on the meeting scheduler
- Analytics
- Scheduled Email
- Call Logs
- Syncing
- Logging in
- Analytics
- Reminders
- Call Log
- It is not automatically syncing
- Salesforce-native Flow Triggers
- Google Calendar integration
- From-email record creation/editing - even custom objects!!
- Not as pretty or intuitive as some competitors
- Not as robust reporting as some competitors
- Can't easily run A/B testing like some competitors
- Salesforce-based ecosystem
- Large-scale customer-facing teams
- Well architected and managed data in Salesforce
- Smaller GTM teams
- Marketing leadership that desires deep analytics on sentiment and A/B testing experiments
Groove saves me so much time!!
- Templates
- Flows
- Integrations
- OmniDialer Connection
- Mobile App
- OmniDialer for IPhone
Worth the money!
- Monitoring email
- Scheduled email
- Snoozed
- Templates
- Requires log in form time to time
- Glitch in the app
- Support takes time to respond
- Groove lets us know real-time when a client has checked an email we sent them.
- Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
- Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.
- I wish they would add the ability to nominate a shortcut for certain templates.
- I wish they would allow us to customize the design, color, and how the extension appears on Chrome.
- I wish the software would learn from our everyday tasks and be able to make recommended shortcuts.
Groove is efficient and all in one application
- Tracking
- Analytics
- Reminder
- Syncing
Just read it! Dude!
- Sending emails
- Tracking scores
- Tracking if the customer viewed the emails
- Document the account
- I'd like you to improve on the actions part where we can segregate each action base on the timeline
- I am looking forward to fully use the Groove in emailing purposes by also being able to receive the emails sent by the customer
Groove is the way
- sync email
- sync calendars
- track email links
- track email opens
- support email automation through flows
- The analytics would be nice to have in a Salesforce dashboard.
- Having a tab/app for groove inside of Salesforce so we do not have to leave Salesforce to access it.
Groove: A Groovy tool for Account Executives
- Email Tracking
- Salesforce integration
- Groove Flows
- The program has crashed on me a number of times
- Sometimes a call will not get logged if the data is 100% perfect in Salesforce
Save Time, Build Pipeline - With Groove.
- Analytics
- Queuing scheduled campaigns and emails
- Pulling in reporting from Salesforce for targeting
- Easier navigation for pulling in reporting from SFDC
- More detailed analytics
- More visibility into read messages
- Integration with Salesforce is the best in the industry.
- Automates compliance with CCPA, GDPR, etc.
- Flexibility to use the tool across multiple platforms - Groove can be used in multiple ways!
- Reporting - their focus is on Salesforce reporting, so built-in reporting is not as robust as other platforms
- Bounce rates need to be finessed out of the platform, they are not readily visible.
From a data privacy standpoint, your leads never leave Salesforce. There is no separate database inside of Groove, so one less compliance issue to think of.
If you need tons of analytics directly in the platform, Groove isn't there yet, but they are currently in beta on some stronger analytics, but even with that they won't have the power of some of the more legacy platforms in the space.
Groove makes it fast to track all activity in Salesforce, without wasting time tracking it.
- Log emails from Gmail into Salesforce
- View Lead/Contact/Account/Opp info from Salesforce in Gmail (includes creating as well)
- Track opens/clicks on emails
- Set follow up tasks
- Create and share calendar links
- Set automated flows to clients and prospects
- Insert template messages into Gmail
- Email tracking from Gmail to Salesforce
- Calendar/Scheduling, especially the "insert times" feature where. you can send several times and a client clicks on one.
- Creating follow-up tasks in Salesforce
- Setting up flows of email/linkedin/call messaging
- Tracking clicks and opens easily within Gmail
- Creating/Viewing/Updating account, lead, contact info from Salesforce without having to leave Gmail.
- Inserting email templates into messages
- I wish the "pick a timezone" piece in scheduler tool was easier to search/scroll...or I could set my more regular choices (Eastern, Central, Mountain, Pacific) to populate at the top of the list by default.
- It would be nice if I could schedule send all emails in a Groove flow at the beginning of the flow.
- I would like to have multi-select fields, not radio button so I can select multiple objects in SFDC (opps, contacts, accounts, leads) to log an email to.
Grooving In The Groove.
- Integrates well with Gmail
- Ability to communicate well directly through Groove
- Logging and synchronizing all the activities
- Meeting scheduler that can be customized
- log activities in Salesforce
- The calendar scheduler oftentimes doesn't include a phone number on the meeting invite
- A way to Recall emails in case of an email correction
- Sometimes its tough to understand if the tracking counts our own company domains also. If there is a breakup of the views it will be helpful
- Intergrates seamlessly with Salesforce
- Allows me to measure KPIs on a daily basis
- Keeps me organized and on cadence with my prospects
- Notifications could be more timely
- Doesn't separate opened emails from unread
- It doesn't neccessarily help me sell, though it does keep me organized
Groove & The Sales Improvement Association
- Groove lets you know if your email has been opened giving the sender confidence in a follow up email
- Groove shows the number of times your email is opened-showing potential interest
- Groove enables the EASY use of templates to maximize your sales time
- Sometimes the send process takes a bit longer and can sometimes stick and not send
- Once in a while, an error will occur without any adequate explanation
- When sender opens an email they sent - Groove will notify you that "someone" just opened your email. If you are not aware of this--it can be confusing.
Grooving while using Groove!
- Real- time notification for email activities.
- User friendly Integration of Groove to our tools.
- Maximize my productivity.
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Groove made my life easier!!
- Track
- Organize
- remind
- Smooth
- user-friendly
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Groove is Ridiculously Awesome!
- Calendar Booking
- Email Tracking
- Opened Email tracking
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- Integrating with SFDC and notifying you of what contacts are already being prospected into
- The UX is extremely easy to operate when it comes to building out your own campaigns or cloning a flow created by a colleague.
- The app very clearly articulates your slated activity/goals for the day.
- Improved integrations with other tools commonly used by sales people such as Zoom Info and Linkedin
- Opportunity to display (by company) specific notes so that messages can be easily tweaked before sending (if not automated).