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monday sales CRM

monday sales CRM

Overview

What is monday sales CRM?

monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 22 features
  • Customer data management / contact management (50)
    8.6
    86%
  • Task management (47)
    8.1
    81%
  • Pipeline visualization (47)
    7.9
    79%
  • Workflow management (50)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Basic

$12

Cloud
per month per seat

Standard

$17

Cloud
per month per seat

Pro

$28

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://monday.com/crm/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per seat
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.7
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.1
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8
Avg 8.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

6.2
Avg 7.2

Platform

7.9
Avg 7.5
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Product Details

What is monday sales CRM?

monday sales CRM is a dedicated sales platform that enables business owners, sales teams, and RevOps to manage the entire sales cycle from pre- to post-sales — managing all customer data in one centralized place. It is used to capture leads, manage contact communication, automate manual processes, and track every deal status so that no opportunity slips through the cracks. Then, sales processes can be analyzed using real-time data in customizable dashboards.


Once a deal is won, all post-sales activities can be managed directly from monday sales CRM. This connects all company stakeholders, like finance, legal, and account managers to all relevant information, to ensure smooth billing, contracting, and onboarding.


Key CRM features available on monday sales CRM include:

- Mass emails & HTML Editor

- Shared email inboxes

- AI email generator

- Funnel chart

- Leaderboard

- Mobile CRM experience

- Deal stages


monday sales CRM integrates with most sales apps and tools to ensure work is done as efficiently as possible.

monday sales CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Interaction tracking

Marketing Automation Features

  • Supported: Lead management

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

monday sales CRM Videos

Testimonial: Ray White
How-to video
monday sales CRM demo
Closing deals and automating the rest with monday sales CRM

monday sales CRM Competitors

monday sales CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

monday sales CRM Downloadables

Frequently Asked Questions

monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

monday sales CRM starts at $10.

Pipedrive, HubSpot CRM, and Salesforce Sales Cloud are common alternatives for monday sales CRM.

Reviewers rate Single sign-on capability highest, with a score of 9.2.

The most common users of monday sales CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(134)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Ian Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Monday to communicate any messages or updates that we may have on the status of our clients. Monday really allows for us to stay organized and keep track of everything in regard to the corresponding files. We use it every day to provide updates about our borrowers.
  • Allows us to track dates.
  • Tag other collogues to address them directly.
  • Sends notifications to us whenever we are pinged on a message.
  • Resends notifications even after a couple days it has been addressed.
  • Marks me as a viewer even though I sent the message out.
  • How it displays the entire pdf instead of just the link.
Monday is really great for tracking appraisals where we can list when it was ordered, when the due date is expected to be and when the inspection has been completed. I also enjoy how I can tag my coworkers to directly address them in my comments, so they see it. I allow all of us to stay accountable by staying updated by having to check Monday in order to stay in the loop.
Sales Force Automation (7)
95.71428571428571%
9.6
Customer data management / contact management
80%
8.0
Workflow management
100%
10.0
Territory management
90%
9.0
Opportunity management
100%
10.0
Integration with email client (e.g., Outlook or Gmail)
100%
10.0
Contract management
100%
10.0
Interaction tracking
100%
10.0
Customer Service & Support
N/A
N/A
Marketing Automation (1)
100%
10.0
Lead management
100%
10.0
CRM Project Management (3)
100%
10.0
Task management
100%
10.0
Billing and invoicing management
100%
10.0
Reporting
100%
10.0
CRM Reporting & Analytics (3)
93.33333333333334%
9.3
Forecasting
80%
8.0
Pipeline visualization
100%
10.0
Customizable reports
100%
10.0
Customization (4)
85%
8.5
Custom fields
90%
9.0
Custom objects
80%
8.0
Scripting environment
70%
7.0
API for custom integration
100%
10.0
Security (2)
90%
9.0
Role-based user permissions
100%
10.0
Single sign-on capability
80%
8.0
Social CRM
N/A
N/A
Integrations with 3rd-party Software (1)
80%
8.0
Marketing automation
80%
8.0
Platform (1)
100%
10.0
Mobile access
100%
10.0
  • Improve organization.
  • Improve communication.
  • Improve file management.
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
8
all sorts, we have loan officers, loan processors, loan partners
  • use them to track out loans
  • use them to track any updates on a file
  • we use the spreadsheet in order to track status of variables in the loan
  • track appraisals
  • track lcok expirations
  • being able to assign processors to each file
it is a user friendly and very easy to navigate and communicate acorss platforms
Yes
we used to use bigpurpledot
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
ease of use was very exceptional compared to the other crm and the communication within the monday portal
we would have gone with monday first since it is and has been great
NA
no we did not purchase premium support as we did not see it beneificial
No
monday has been used in our office as a way to track out leads and keep updates posted for our logs. It has served a a great beenfit to our company and as a product
It is very simple and does not take very much or very long to understand how the entire software works. I think it took less than a week for me to be very confident in using and even teaching other people how to use the site. Moreover, the ability to be able to color coordinate every file makes it very easy to see and use.
  • tagging people in order to mention them during an update
  • being able to track different items on each file
  • Being able to assign indivuduals to each section of the file
  • email notificaitons
Yes, but I don't use it
Hannah Lister | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a science outreach company. We go into schools and universities to present shows, workshops, and training. We use Monday.com to manage our ales contacts, diarising and invoicing. We have to manage both staff availability and resources as well as ensure that invoices are sent out post-event.
  • Creating different boards for sales stages
  • Setting up automations for when an item moves to the next stage
  • The ability to tag different types of contact for reporting
  • Lots of functionality in the pro version that would be nice to have as standard
  • Ability to filter out specific boards in different views (i.e. only show 'completed' items)
  • Greater pricing flexibility regarding no. of users.
It has helped us create detailed reports where we previously had to extract the data and create the report manually. Not so useful for staff management unless you can pay for all staff to have full access (the pro version is a little out of our reach financially)
Sales Force Automation (7)
55.71428571428571%
5.6
Customer data management / contact management
80%
8.0
Workflow management
70%
7.0
Territory management
N/A
N/A
Opportunity management
80%
8.0
Integration with email client (e.g., Outlook or Gmail)
N/A
N/A
Contract management
80%
8.0
Interaction tracking
80%
8.0
Customer Service & Support
N/A
N/A
Marketing Automation (1)
90%
9.0
Lead management
90%
9.0
CRM Project Management (3)
80%
8.0
Task management
90%
9.0
Billing and invoicing management
70%
7.0
Reporting
80%
8.0
CRM Reporting & Analytics (3)
73.33333333333333%
7.3
Forecasting
70%
7.0
Pipeline visualization
70%
7.0
Customizable reports
80%
8.0
Customization (4)
30%
3.0
Custom fields
60%
6.0
Custom objects
60%
6.0
Scripting environment
N/A
N/A
API for custom integration
N/A
N/A
Security (2)
50%
5.0
Role-based user permissions
50%
5.0
Single sign-on capability
50%
5.0
Social CRM
N/A
N/A
Integrations with 3rd-party Software (1)
N/A
N/A
Marketing automation
N/A
N/A
Platform (1)
N/A
N/A
Mobile access
N/A
N/A
  • Ensured no invoicing opportunities are missed
  • Calendars are not as flexible as we would prefer
  • Reduced the number of spreadsheets I manage
monday.com is incomparable to MS Filemaker. We were using an outdated version that was not cloud-based. Monday.com has revolutionized our sales management
3
We use it to track bookings and allocations as well as many more minor functions such as audience sizes, income and contact details. We also us it to store often used info such as price lists and bookings for specific projects.
3
These are all mainly admin functions
  • Tracking booking progress
  • Managing resources
  • overseeing income
  • Managing task lists for staff or larger events
  • Storing frequently access info such as price lists.
  • Having quick access to audience number and type
  • If we could use the 'add two columns' function in the basic package it would save lots of time and potential errors.
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
No
  • Ease of Use
We are a very small company and Monday.com allowed us to use the product much more easily than larger scaled products on the market.
We wouldn't. We have not seen a better product for our needs.
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
  • Implemented in-house
No
Change management was minimal
We are very small, there was no change management needed
  • We encountered very few issues. The main one being less IT confident staff not looking at the app.
There are lots of help videos and articles as well as the ability to contact them directly.
No we didn't. We are a small company with limited budget.
I cannot remember a specific incidence, but I have always received outstanding support when needed.
It is easy to 'play' with until you have the right setup. So you can create as many boards as you like without affecting other 'in use' areas.
  • I like the automated functions a lot. It makes it much quicker to track progress as well as saving time moving things around as their progress changes.
  • Being able to create task lists and track their progress is very useful.
  • I find it difficult to understand why a simple function such as the total of two number columbs cannot be in the basic package?
Yes, but I don't use it
Score 10 out of 10
Vetted Review
Verified User
I use it to track my proposals and follow up on potential sales. It gives me reminders to follow up but also shows how much I have proposed and sold. Great tool.
  • Tracks Sales
  • Potential Sales Tracking
  • Scope Tracking
  • Follow up reminders
  • Automatic company updating when a contact person is assigned
  • When a company is listed show the company contacts first
It is good at tracking overall sales but not overall profits.
Sales Force Automation (7)
30%
3.0
Customer data management / contact management
100%
10.0
Workflow management
60%
6.0
Territory management
N/A
N/A
Opportunity management
50%
5.0
Integration with email client (e.g., Outlook or Gmail)
N/A
N/A
Contract management
N/A
N/A
Interaction tracking
N/A
N/A
Customer Service & Support
N/A
N/A
Marketing Automation (1)
N/A
N/A
Lead management
N/A
N/A
CRM Project Management (3)
16.666666666666668%
1.7
Task management
N/A
N/A
Billing and invoicing management
N/A
N/A
Reporting
50%
5.0
CRM Reporting & Analytics (3)
80%
8.0
Forecasting
90%
9.0
Pipeline visualization
100%
10.0
Customizable reports
50%
5.0
Customization (4)
100%
10.0
Custom fields
100%
10.0
Custom objects
100%
10.0
Scripting environment
100%
10.0
API for custom integration
100%
10.0
Security (2)
N/A
N/A
Role-based user permissions
N/A
N/A
Single sign-on capability
N/A
N/A
Social CRM
N/A
N/A
Integrations with 3rd-party Software (1)
N/A
N/A
Marketing automation
N/A
N/A
Platform (1)
100%
10.0
Mobile access
100%
10.0
  • Better projected profits
  • Better timeline tracking
  • Wish it integrated with concordnow for easier adding
monday sales CRM is the best work program I have ever used. It is user-friendly, easy to keep track of job tasks, awesome automations and so much versatility.
9
All sides of the business.
2
Mostly an understanding of sales. After that, the program keeps track of what you want to keep track of.
  • Scheduling
  • Sales tracking
  • Project tracking
  • Invoice tracking
  • Great communication tool for the whole team
  • The automation make it innovative to remind people of their daily due dates and tasks
  • Great for the marketing person to follow up and track
  • More detailed tracking and follow ups
Ease of use and overall a great tool.
No
  • Ease of Use
Already comfortable with monday.com.
Nope, I would not change my purchase decision. I love the product!
Jaime Maña | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Sales Pipeline and control of contacts and leads. Activities control
  • Lead control
  • Control users
  • Opportunities control
  • Tasks control
  • Dashboard panels (Columns could be modified in agree with the user)
Well Suited: control Tasks, leads and opportunities
Less appropriate: Billing / Proposals / Sales control
Sales Force Automation
N/A
N/A
Customer Service & Support
N/A
N/A
Marketing Automation
N/A
N/A
CRM Project Management
N/A
N/A
CRM Reporting & Analytics
N/A
N/A
Customization
N/A
N/A
Security
N/A
N/A
Social CRM
N/A
N/A
Integrations with 3rd-party Software
N/A
N/A
Platform
N/A
N/A
  • Time saving to control leads
  • Time saving to control tasks
Easy use, good dashboard and easy control
Permanently personalized support with no more than 4 hours to answer.
Working with the visual platform to manage CRM [is] very good. Plan, organize, and track your team's work in an easy mode.
We can share leads, customers, contacts and working with the team to development more opportunities
I am not use the project management capabilities.
I am not use the project management capabilities.
60
Sales, Marketing
60
Consultants, senior advisors, CEO, Sales Manager, Marketing Manager, Operations Manager, KAM's
  • Leads control
  • Tasks Control
  • Opportunities control
  • Takss Control
  • Leads control
  • Integration with Office 365
No
  • Product Features
  • Product Usability
I am not the purchase decisor
Nothing
I do not know
No
No
  • DashBoards
  • Integration with Excel
  • Taks control
  • Change the dashboard columns
Yes, but I don't use it
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