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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(683)

Attribute Ratings

Reviews

(51-75 of 390)
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August 24, 2023

A1 Serice & Platform

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My implementation process was definitely challenging as we had many modules to set up. However, my PAYCOM team was there every step of the way! Answered every question, provided training, and even came onsite to make some processes even easier.The system is user friendly and the work flow process was very well thought of in the creation of this platform.I'm excited to be a PAYCOM Client, and you will be as well!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom implementation was so helpful and seamless. Super organized. I like how everything was set up prior to launch, as opposed to us launching Paycom with our employees and still having to do numerous cleanups and setting up workflows. I cannot think of any areas that were less appropriate.
August 23, 2023

New Paycom user

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think larger organizations would probably have better use of the system, but, paradoxically, it might help smaller businesses operate more efficiently and cohesively for parts of their administration.
June 27, 2023

Helpful system!

Andrea Miedema | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Great for onboarding new hires. Volunteers don’t work great in the system and we have had to figure out workarounds for that. We also have a big expat population. While Paycom is starting to catch up with our needs there, it has been challenging to make that population fit as they haven't (until recently) been globally friendly with international address and phone number fields. I'm so happy they are moving that direction now!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We serve individuals with developmental disabilities and have a small business. We have found this software to be extremely helpful in that it takes less time to do payroll and all the human resources and payroll are in one system which makes it easier so we don't have errors in using two systems.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited for all your payroll and employee needs! We have used Paycom to onboard new employees, adjust salary/hourly rates in a matter of minutes, make changes to your tax withdrawals, and more.
March 08, 2023

Paycom

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Paycom is great when it comes with to allowing staff to have access to all of their personal information and documents all in one place. It it easy to navigate from the staff's perspective as well as admin perspective. They can work on their responsiveness when it comes to follow up. This is an issue we just started having since we have been assigned to our long term care rep.
Gregory Chesley, MHA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Small provider / Healthcare practices that have payroll. Paycom can offer a full-service Payroll/HR solution. Larger organizations may have departments that could function for some of the more complex issues (talent management/reviews/goals)
February 20, 2023

Paycom is 'da bomb'!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom has a great benefits administration system and support along the way! The link between Paycom Talent Acquisition and job boards has drastically increased our candidate flow. I have used Paycom with 5,000 employees and only 120 - works very well for both! One system that really does it all, from recruiting/onboarding, ACA, reporting, off boarding, and everything in between, it truly is a one stop system with ONE data base!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used a lot of different HRIS systems over 23 years in HR. Paycom is by far has the most comprehensive suite of options that is easy to use for end users and administrators. Their support is top notch in the industry, from helping you with setup and implementation to troubleshooting issues. Paycom has dedicated staff for you to reach out to at any time that are knowledgeable and work towards resolutions.
January 03, 2023

User Friendly

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I enjoy Paycom because from an onboarding aspect it is easy to use and easy to teach others. It is user friendly and their representatives are very responsive and are always willing to help! I just wish we had access to a demo profile to try out to things. I do wish it was easier to look certain people up.
December 31, 2022

Happy at Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited for our company because we have employees who can not clock in until they arrive at the job site. Paycom makes this possible with the APP on their mobile devices. It also allows them to view their punch ins and make change request if there is a problem and forgot to punch in or out. Employees can also request time off through the app and it will notify them once approved. They can elect benefits. There are so many options for a company to really tailor Paycom to their specific needs and there are constant upgrades to Paycom regularly and a full library of training material and webinars for employees and employer .
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I just really enjoy that it's such an all-in-one solution for timecards, time off requests and approvals, payroll processing, income document archives and benefits elections. It's by far my favorite payroll system that I've used both as an employee and a manager. Despite the fact I don't care much for the paycheck image format, it would not deter me from recommending the system highly to others.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1. Our hourly employees can allocate their hours worked to various cost center through their work day. Our previous payroll system could not do this type of daily allocation.
2. The Paycom HRIS is more automated which results in less paper documentation and more electronic documentation, and provides time back to the HR department on a daily basis.
December 30, 2022

HR all in one place!

Nicole Nance | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Paycom does payroll and onboarding very well. They have streamlined that process and it is their wheel house. Some of the other advanced HR functions don't flow or match to the needs of different industries. For example, communication can be done through Paycom but only via email. Most of our employees are warehouse employees who don't check email and don't have a work email. Some of the features work great on a mobile phone and others do not, so again if employees are not desk employees, doing things like enrolling in benefits can be difficult.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
in my experience, Paycom has been a great program to process payroll more efficiently and timely. The thought of doing payroll the old way sounds dreadful. This change has definitely been a positive change and one that I would recommend. Paycom also makes it easier to work on payroll outside of the office using their Manager on the Go app. If employees contact me while I'm outside of the office at meetings, I can still login and help answer their question quicker than I could before. Anytime you change systems there is a lot to learn, however, with the help of my implementation team and help features within the website, I can always get a quick response.
Ann Randolph CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Paycom is well suited to any company, no matter the size. We are a small nonprofit, with only 7 employees and a few contractors. However, we feel that we are treated just as well as a company with 500 employees. We need Paycom's expertise with payroll and taxes, but we can't afford to pay a lot for it. Paycom makes it very affordable for small companies to receive their payroll/tax expertise.

The main thing that caused us to choose Paycom was their customer service. We have an assigned customer service representative for our account. This is very comforting to know that we have a consistent and reliable person who will be there to answer any questions or handle any problems that arise.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Paycom system has tremendous capabilities. There are many functions that can be added if a company has a need to utilize that component. The system will work well for small companies to large companies and can be customized to meet the company's needs.
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