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Paycom

Paycom

Overview

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

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Recent Reviews

Thank you Paycom!

9 out of 10
February 23, 2024
Incentivized
I am the Business Manager/HR and also Paycom administrator. I onboard new employees, make employee changes, and process bi-weekly payroll.
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Paycom

10 out of 10
February 16, 2024
Incentivized
This helps our team successfully streamline our payroll processes--so many resources all through one app!
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Takes the worry out of HR!

10 out of 10
January 31, 2024
Payroll & Talent management was a nightmare before as none of the systems intergrated, with Paycom everything is under one system. Paycom …
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Paycom Review

9 out of 10
January 23, 2024
Incentivized
We use it for onboarding and payroll services. The product allows us to onboard virtually instead of with paper, which saves time and …
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Pricey but worth it

10 out of 10
January 02, 2024
Incentivized
It's our payroll system, so we use it daily. We use it to run payroll, post job ads, hire applicants, conduct employee performance …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (367)
    8.2
    82%
  • Direct deposit files (359)
    8.0
    80%
  • Pay calculation (359)
    7.9
    79%
  • View and generate pay and benefit information (364)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

Product Review: Paycom Quickly & Effortlessly Keeps Employee Reimbursement On Track
03:00
Product Review: Paycom Serves As Not Only Payroll, But Time Clock For User
01:56
Product Review: Payroll Manager Finds Paycom Works Well As An Integration
01:28
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Pricing

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N/A
Unavailable

What is Paycom?

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

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Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.9
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.5
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.5
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

4.9
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

6.7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.7
Avg 7.7
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Product Details

What is Paycom?

For 25 years, Paycom Software, Inc. (NYSE:PAYC) has offered businesses and their employees HR and payroll technology that provides direct access to their data. Paycom's Beti® technology enables employees to do their own payroll, so they are guided to find and fix costly errors before payroll submission. From onboarding and benefits enrollment to talent management, Paycom’s software streamlines processes, and gives employees access to their own HR information. Paycom can now serve businesses of all sizes in the U.S. and internationally.

Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.

Paycom Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paycom Screenshots

Screenshot of Screenshot of Screenshot of

Paycom Videos

The Paycom Experience
The Old Way
Inefficiency at Work
How a Global Company Expanded Its Employee Advantage
A Cosmetics Manufacturer Gets a Glow Up

Paycom Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.

ADP Workforce Now, Dayforce, and Paycor are common alternatives for Paycom.

Reviewers rate Create succession plans/pools highest, with a score of 9.1.

The most common users of Paycom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(683)

Attribute Ratings

Reviews

(76-100 of 390)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Remote access.
  • Reduces data entry by human resources.
  • Ease of use.
  • Ability for multiple supervisors to approve separate time on the same day. Currently it is all of nothing with only one supervisor able to approve.
October 27, 2022

You won't be sorry ....

Deborah Vittitow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Explaining to me in layman's terms.
  • Always knowing how to find an answer even if they don't know it right off the top of their head.
  • Helping me think through the options of resolution.
  • Recently, I've gone through a change of representation and that person was not available for the last 2 weeks ....but there was someone checking her emails so that is good!
  • Returning my phone calls or emails when someone other than my representative is helping with a problem.
  • I've not really had any bad issues where PayCom could improve ... just a few recent snafus's with the change of representative.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Learning module is easy to implement.
  • Customer Service Reps are Awesome. Professional and knowledgeable.
  • User-Friendly and easy to navigate.
  • Beti is a great tool to use for Payroll.
  • Primary Representative rarely available via phone.
  • New employee information layout is horrible.
  • Need to be able to remove documents as replacing.
Doreen DeFabbo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll & Payroll Reporting.
  • Talent Acquisition, posting jobs and finding candidates.
  • Performance Reviews with goals and competencies.
  • Make it a requirement that candidates ask all of the application questions before being able to apply.
  • Include the Supervisor's name in the Performance Review.
  • Allow access to view pay class set up or the earnings details, more view availability.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Great customer service.
  • Smooth comprehensive platform.
  • Serving a multipurpose within our organization.
  • Occasionally we struggle to get into contact without a dedicated specialist who would know more detail about our personal circumstances. However, Paycom seems to always have an expert standing by that can jump in when needed. Ultimately, we get great help quickly, no matter what.
October 21, 2022

Paycom

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • time & attendance
  • payroll
  • responds to questions in a timely manner
  • ability to name uploaded documents appropriately
  • to forward applications in manager-on-the-go to supervisors
  • give better detail on pre-written reports
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent Payroll and Accrual Reports.
  • Dedicated Specialist that is always available and they also have backup Specialist to help.
  • They can adapt and add to your special and complicated needs.
  • End of Year is so easy now!
  • Three or more Decimals. They only use two decimals and round up.
Bill Walsh - MBA , CEO, COO, CFO | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Annual Employee Benefits enrollment is self administered.
  • time and attendance tracking including all PTO.
  • Documentation and follow-up on required training programs with reminders sent to the employee if the training is not yet completed.
  • We have no known issues; most issues are user error and require training and orientation that allows the employee to be self-managed.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Accessibility to information
  • Ability to automate certain processes and reports
  • Availability of phone representatives
  • Comprehensive products
  • Training of representatives
  • System slowness
  • Development releases/changes without backup support to replace lost functionality
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Vacation and Sick Accruals.
  • ATS flows into Onboarding and then Payroll.
  • Benefits Administration.
  • Payroll processing.
  • Quarterly Tax Reports should be available sooner than the month following the end of a quarter.
  • New forms design is clunky and more difficult to read.
  • Can no longer delete terminated employees from the Time Off Calendar without doing so individually.
  • Passwords have to be changed too frequently.
October 15, 2022

Paycom saved our bacon!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The system is truly all in one and user friendly.
  • Talent management system is robust - super handy to have everything in one place.
  • Ability for employees to make their own changes is unbelievably helpful!
  • Customer service is hit or miss sometimes.
  • Have to submit tickets for system enhancements, and may take a while.
October 14, 2022

Hard work but worth it

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Communication and enrollment for benefits for our employees was a huge change and it is a simple platform to set up and manage day to day.
  • The ability to provide one location for all employee information is great for both the employee and the organization.
  • I had a hard time at first with the payroll specialist that was assigned to our account. Once I found the right person, we work wonderfully together. It made a world of difference.
  • When working in multiple states, I would like the ability to lock the labor allocation to the specific location, but if they work at another location, you can't override the lock that is placed. Even as an administrator, you can't override the labor allocation.
  • Not informing us of updates before they happen.
  • I would like the ability to keep employee corrective action and conversation logs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Excellent app that allows flexibility
  • Good accessibility to CSRs when issues arise
  • Cloud based which allows connectivity from anywhere
  • More accessibility to senior CSRs for more involved custom setups within the system
  • Less turnover in the CSR position would be a huge plus
  • Better help features in the system on more custom reporting
October 11, 2022

Reliable and flexible

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Flexibility - for example, cutting a manual check and processing it in minutes.
  • Accuracy - running labor allocation reports for audits my totals always tie out.
  • Knowledgeable resources - Our client representative is very helpful in explaining any questions we have and offers solutions for some issues we bring up.
  • I was not a fan of the last update - although I may need to use it more. I am just finding it harder than before to locate or how to do something, whereas the previous way it was set up, it seemed it was already optimized.
  • In certain times like a short holiday week, the system can appear to slow down. I am curious if it's just my large payroll or users trying to get things done.
Damion Fray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customer service is US based and dedicated
  • Reporting assistance
  • Additional features such as BETI for payroll efficiency
  • Exceptional self-onboarding features
  • I would like to see more customer service hours, especially on weekends
  • Make more videos on how to run common reports such as workers compensation
  • Should offer more products such as Payroll loans with low interest to assist with cash flow
Ron Mack | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Accurate computation of employee's pay record.
  • Quarterly Texas UI Tax Report filings.
  • Input of employee's wage garnishments.
  • Excellent response to management's concerns and Paycom guidance for external agencies request.
  • Access to quarterly and yearly documents for TWC.
October 04, 2022

Bring on the PAYcom

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Documents a variety of time off accruals
  • Displays employee benefits
  • Tracks personal and professional goals
  • The process for documenting goals can be confusing; this is probably based on language and what’s a role goal vs an over and above goal.
Julie Saddoris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Dedicated customer service rep
  • Software is up to date and has useful updates
  • Constant training webinars, live and recorded, to assist you with learning all that Paycom does
  • Innovative improvements
  • All modules are with Paycom and not between different companies/providers
  • I can't think of anything negative and don't have any complaints
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