ScienceLogic SL1

We provide monitoring/AIOPS based managed services to multiple medium to large enterprises.
The product helps us provide "monitoring as a service" which includes the platform components and the experience and skills required to implement and manage the service. This allows businesses to concentrate their efforts on their core mission

We use ScienceLogic as a monitoring tool to assist other companies manage and monitor their IT Estate. I personally assist with creating reports, Dynamic Applications, Run Book Automations and integrations into their other systems. I have to assist with custom requests, and mostly focus on their reports and integrations into their other monitoring systems.

ScienceLogic SL1 is used to monitor devices across Datacom and our customers. Enabling alerts to events, ticket creation etc.

To monitor the status of networking equipment. Allows us to monitor every aspect of the equipment, from bandwidth usage and status to hardware status, incl. fans, PS, and memory.

It helps to monitor all the infrastructure. Based on the conditions we write it will notify us. If we develop any dynamic applications and any customizations in any of the ScienceLogic SL1 environments we can directly export them and import them into any of the ScienceLogic SL1 environments. It enables proactive issue detection and resolution.

We use it to monitor our on prem and cloud platforms (Azure, AWS). It escalates callouts to our engineers via PagerDuty and then raises a ticket in hornbill for the incident.

Used in our own organisation and deployed on customer estates, It provides a uniform way of computer estate monitoring and capacity and asset management,

We use ScienceLogic SL1 for monitoring and alerting critical IT infrastructure, including cloud computing, networking, Windows and Linux servers, websites, bandwidth usage metrics, and SSL certificates. Nearly all of our IT infrastructure is supported by SL1 power packs and dynamic applications, including SNMP and API monitoring and alerting endpoints.

SL1 is being used in our organization to manage and support the proactive monitoring of Datacenter devices and applications of the National Railway of Belgium. The scope of SL1 is quite wide as our customer's inventory is spread across 3 huge datacenters (2 on-premise and 1 public cloud). We monitor more than 3000+ servers, 2000+ databases, 200+ Network devices, and 300+ applications. In TCS, we have gone beyond the Out-of-Box monitoring and built our own custom DAs and RBAs to support our customers. The best feature about the tool is its auto-discovery mechanism which has helped us to build an advanced CMDB showing the relationship between hyper-v and VMware host and guest devices and also with underlying databases. Also Sciencelogic has developed several powerpacks with third party tool like ELK, Kubernetes etc which are readily available for use. A few business problems which we have across during implementations were 1. A very limited number of reports and that too very basic and do not comply with industry best practices (like Availability reports do not have a business and not business hour feature and even does not exclude the outages during scheduled maintenance). 2. Every small customization or help required from experts is treated as PS work and PS is very costly. 3. Sciencelogic Support engineers does not support and even does provide any suggestions on issues on customized DA even if the issue is because of the built-in ScienceLogic functions are a lot of internal Dynamic Apps (Like for filesystem, services, processes, availability, etc) where there is no visibility on the logic of how alerts are configured. 4. It is not possible to put only a few metrics (like DB services) in maintenance for a certain period. The entire server has to be put in maintenance mode and due to which even the OS-related alerts get suppressed.

My organization is using ScienceLogic at 70+ customers. We use it to address proactive monitoring for Cisco R/S, UC, and UCC. The system integrates with other tools that deploy as part of a package to our customers. ScienceLogic is part of our Automation journey and has facilitated our path as we head down the road to resolving over a million incidents through automation

We mostly use ScienceLogic SL1 to monitor all kinds of Cisco Devices that are managed in the client environment. ScienceLogic SL1 helped in many ways to reduce the outages, and even if we have outages, it was notified well in advance to react to the problems. We are also using ScienceLogic SL1 for the performance and availability reports based on customer needs. This helps the customers to visualize the usage of their device.

Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance. Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance. Cognizant is an SI partner and Managed service provider worldwide. We recommend it to our customer for IT service Assurance.

Our infrastructure spans multiple geographically distributed locations around the world and includes compute, storage, and network hardware, as well as virtualization software that runs on it. ScienceLogic SL1 allows us to monitor our entire infrastructure with a single unified view of the current state.

Mainly used to monitor host and network operations in our environment. <br><br>At present, the main management discussion issues are the adjustment flexibility of PowerPacks and the customization of reports.<br><br>The lack of local support from the vendor, so the different time zones that results few working hours of the support of every tickets.

We use ScienceLogic SL1 to monitor the entire IT Infra. We have a dedicated team who is monitoring the SL effectively and reaches out to concern teams proactively before there is a major impact. This helps us very good to avoid the impact downtime for our customers.

I use ScienceLogic SL1 for network monitoring for different networks, looking at events and logs.

ScienceLogic SL1 is used to monitor the complete infrastructure, including Windows, Linux, AWS, Azure, Network Monitoring, SDWAN Monitoring, Customized reports

I am just implemented ScienceLogic SL1 as our main monitoring system, and it has been a success so far. We use it to monitor all network devices and servers and have integrated it with Service Now. In my position as an operator, has simplified incidents and correlating alarms from devices.

We are currently using SL1 for the Managed Service business.

With our cloud-based deployments of ScienceLogic SL1 we have provided a single pane of glass for the cloud environments to be utilized by the application owners to support a spectrum of individual applications. This, alongside the available automation integration of PowerFlow to enrich our CMDB, has enabled us to provide a new level of monitoring capabilities.

ScienceLogic SL1 is being used as a monitoring tool for our managed services and managed hosting customers. It's being used mainly to monitor things such as network equipment, servers, and storage. We have a team of engineers that help to manage ScienceLogic SL1 but it's used across multiple departments in our organization. Our NOC engineers and account managers have varying levels of access to the tool depending on their job function. We have the alerting feature of ScienceLogic SL1 integrated into ServiceNow, which we use for our CMDB and ticketing purposes.

We use ScienceLogic SL1 for network monitoring.

We leverage ScienceLogic SL1 as part of a monitoring solution for our clients, where we evaluate both uses of systems as well as the devices themselves, applied to the audiovisual industry. Our focus is on the user experience and driving continuous improvement for our clients.

We use it to monitor our network devices availability, ports or tunnels flapping, temperature, power and CPU performance and critical factors, rarely internet line performance. We do use to monitor also IPSLA and latency. Integrated with our monitoring system to open and close tickets automatically.
It can gather also chassis and SN info. It has more functions but on a daily job we use part of it

We use it as an event based monitoring tool. SL1 has replaced multiple monitoring solutions we used in the past. We had individual solutions for ticketing/alerting, performance management, etc...now it is all handled SL1 in an efficient matter. The automation is a great time saver being able to auto-close tickets when alerts clear themselves after a time.