Sugar Sell (SugarCRM) Reviews

211 Ratings
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Score 7.6 out of 100

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Reviews (1-2 of 2)

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May 30, 2018
Peter Fletcher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Change Management Lessons

Change management was a big part of the implementation and was well-handled - Each Team needs appropriate customised training to ensure rapid and positive user adoption. It is also essential to include the Team in defining what customsation is required to mee their indvidual needs.
Read Peter Fletcher's full review
July 22, 2016
Marc Prince | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Change Management Lessons

Change management was a small part of the implementation and was well-handled - I insisted we use sugar when we opened our doors. The sticking points where centered more around making workflows practical and better hands-on experience with the Sugar product. We had to battle old habits from other company experiences where the team had a favorite feature of another system or they had no system at all.
Read Marc Prince's full review

Feature Scorecard Summary

Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.5
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Case management (21)
8.7
Call center management (17)
9.4
Help desk management (15)
9.2
Lead management (20)
9.1
Email marketing (21)
7.3
Task management (24)
9.2
Billing and invoicing management (16)
9.0
Reporting (22)
9.1
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social data (17)
9.3
Social engagement (14)
9.5
Marketing automation (17)
9.0
Compensation management (11)
9.5
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No