1. Home
  2. Customer Relationship Management (CRM) Software
  3. Sugar Sell (SugarCRM) Reviews

Sugar Sell (SugarCRM) Reviews

211 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Do you work for this company? Learn how we help vendors

Show Filters

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-3 of 3)

Companies can't remove reviews or game the system. Here's why.
May 30, 2018

SugarCRM - 10 out of 10

Peter Fletcher | TrustRadius Reviewer
Peter Fletcher
Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Details / Implementation Partner

  • Vendor implemented
  • Implemented in-house
  • Professional services company
We have worked with a nuimber of services companies, feel free to contact us for details.
Read Peter Fletcher's full review

Sugar Sell (SugarCRM) Scorecard Summary

Likelihood to Recommend (211)
7.6
Likelihood to Renew (26)
8.2
Usability (7)
9.6
Availability (2)
10.0
Performance (2)
10.0
Support Rating (15)
9.6
In-Person Training (1)
9.0
Online Training (1)
8.0
Implementation Rating (9)
9.0
Product Scalability (1)
9.0

Feature Scorecard Summary

Sales Force Automation
9.0
Customer data management / contact management (30)
9.0
Workflow management (26)
9.0
Territory management (23)
9.0
Opportunity management (23)
9.4
Integration with email client (e.g., Outlook or Gmail) (26)
8.9
Contract management (23)
8.5
Quote & order management (21)
9.0
Interaction tracking (27)
9.0
Channel / partner relationship management (22)
9.2
Customer Service & Support
9.1
Case management (21)
8.7
Call center management (17)
9.4
Help desk management (15)
9.2
Marketing Automation
8.2
Lead management (20)
9.1
Email marketing (21)
7.3
CRM Project Management
9.1
Task management (24)
9.2
Billing and invoicing management (16)
9.0
Reporting (22)
9.1
CRM Reporting & Analytics
9.0
Forecasting (22)
9.3
Pipeline visualization (23)
8.7
Customizable reports (25)
9.1
Customization
9.1
Custom fields (27)
9.1
Custom objects (24)
8.8
Scripting environment (17)
9.5
API for custom integration (23)
9.2
Security
9.1
Single sign-on capability (19)
9.3
Role-based user permissions (24)
8.8
Social CRM
9.4
Social data (17)
9.3
Social engagement (14)
9.5
Integrations with 3rd-party Software
9.3
Marketing automation (17)
9.0
Compensation management (11)
9.5
Platform
8.1
Mobile access (18)
8.1

What is Sugar Sell (SugarCRM)?

Sugar Sell from SugarCRM is a collaborative CRM, allowing users to track and monitor activities, map each customer’s journey and automate as many workflows as you need to. Sugar Sell is presented by the vendor as lean, fast and integratable with anything.

Sugar Sell replaces former editions of the SugarCRM product, including the SugarCRM Community Edition, the open source edition, which is discontinued.

Categories:  Contact Management,  Customer Relationship Management (CRM)

Sugar Sell (SugarCRM) Integrations

Sugar Sell (SugarCRM) Competitors

Sugar Sell (SugarCRM) Pricing

Starting Price: $35

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Sugar Cell$80.00Per Month

Sugar Sell (SugarCRM) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No