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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Recent Reviews

UKG Pro Review 2024

7 out of 10
February 26, 2024
Incentivized
We use UKG Pro; Onboarding and Time Management.

We don't get the support we need from UKG Pro or if we do, it's not timely.

We do …
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UKG

9 out of 10
February 23, 2024
Incentivized
We use UKG for HR/Payroll/Benefits. We wanted a system where everything would live and UKG does that for us.
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UKG Pro Review

10 out of 10
February 21, 2024
Incentivized
We use UKG Pro for onboarding internal new hires, Processing Payroll, benefit integration with Plansource, BI Reporting, PTO …
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Strong Product.

8 out of 10
January 29, 2024
Incentivized
I am an HR Director, and I use UKG Pro every day. UKG Pro is our HRIS system of record for nearly 625 employees. In addition, we utilize …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Update personal information (776)
    8.9
    89%
  • View job history (759)
    8.9
    89%
  • View and generate pay and benefit information (769)
    8.8
    88%
  • Employment history (762)
    8.7
    87%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

55 people also want pricing

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What is Workable?

Workable is a recruiting software with HR integrations and AI-powered candidate sourcing. It has SEO-optimized job descriptions and one-click advertising across popular job boards. Workable also features communication tracking, real-time syncing, reporting, and mobile accessibility for…

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8.4
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

8.4
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

8.6
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7.7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.6
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.9
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

8.1
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

8.5
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.5
Avg 7.8
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
 Show More
We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 9.3.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1404)

Attribute Ratings

Reviews

(651-675 of 920)
Companies can't remove reviews or game the system. Here's why
July 27, 2016

UltiPro Review

Score 10 out of 10
Vetted Review
Verified User
We implemented HR, Payroll, Recruiting & Onboarding and Benefits Open Enrollment and Life Events. It is being used by mainly HR and Payroll but we also have employee self-service so that employees are able to view their pay stubs and update personal information as well as tax and direct deposit. It helped us go almost paperless in Payroll and has allowed more visibility to employees of their information as well as managers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Ultipro during our company's start-up phase. It was a legacy system in place and in use by our parent company at the time our company was set up as a joint venture. We were very pleased with the functionality of the system; however, when we decided to disengage from the parent company's shared services, Ultipro was no longer able to support our company's needs due to the size of headcount (75 employees at the time). There was a minimum number of records Ultipro needed to support before we could subscribe, unfortunately we did not meet that threshhold. As such, we had use a different HR platform.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use UltiPro throughout our organization, creating a self service system for our managers and associates. UltiPro has allowed us to automate most of our HR function throughout the organization and is helping us move to becoming "paperless". Managers and associates have real time information at their fingertips.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
My company uses UltiPro to process PTO for salaried and hourly employees using a time clock. There appear to be additional features within the application such as compensation planning, talent management, and open enrollment, however, my company has decided to use other software providers for these functions.
Katherine Joslin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bethesda has implemented multiple functionalities of Ultimate Software since September 14, 2014. We began the implementation in February 2014 and have just finished with the last module for Performance Management and concurrently Benefit Open Enrollment. We also use Recruitment, Onboarding, HR/Payroll, UTA, and Compensation Management. It is used across the entire organization. We did not have a complete suite of modules to support all aspects of HR until this implementation. Much of our work was done manually on paper or at best on spreadsheets. It has empowered users to take care of their own changes and business situations related to HR.
Mark Buzby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is our human resources management and payroll system for supporting our workforce. We utilize HR Core, Benefits Administration and Talent Management. It is also our producer of HR analytics and reporting for the organization. Prior to UltiPro, we had no system of record for HR data, which created a challenge for providing data to senior management. With UltiPro, our employees and managers have real-time, any time access to HR data, including pay statements, time management and personal information.
June 28, 2016

Review of UltiPro

Michele Duplancich | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use recruiting, UltiPro Time Management, and BI but do not use benefits. We currently struggle because mid market customers cannot import benefits. We need to manually key these in. We are also struggling with getting the system to preform at its full potential. Need to build a product road map with my customer success MGR.
Daniel Eagen, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Ultipro is used as our core HRIS program in addition to providing solutions regarding performance management, succession management, compensation management, onboarding, recruitment, employee self service, business intelligence, and data integration. It is utilized by our entire organization and we have multiple administrative end users as well.
Trey Teich | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses UltiPro to manage all of our departments and contracts. We use it for payroll but we do not use their timekeeping system. Through the use of the optional modules (recruiting and onboarding), we have the entire employee life cycle automated with UltiPro. We chose UltiPro because of their level of support and because it allowed us to integrate all our HRIS functions in one system. We had been using multiple systems to manage the same functions, and that became an operational challenge for us, with interoperability and support.
James Youquoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UltiPro is our current HRM system. The system is used by our HR department primarily with access granted to managers and staff. We are in the process of implementing the Time Management Module, and the Recruiting and Onboarding Module. The purpose is to house all of our processes in one system making reporting easier. As we enter the age of BIG DATA, HR is looked to for more than just [being] the compliance and rules and regulations department. They are looked at more as a business partner. UltiPro helps us leverage our data and have an impact on business decisions.
Rose Petty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ultipro is being used across our organization for over 130 facilities for payroll. Ultipro has helped us standardize our payroll and bring it in house, as opposed to having it done in the field, where costly mistakes can occur.
Stephanie Rattigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are using Ultipro's payroll system and On Boarding and Open Enrollment modules. We have 539 Employees to keep track of in the HR and Payroll departments and the ability to push the constant EE status changes onto the EE's themselves has been a great time saver for our company. The org levels and ability to implement rate increases and reviews thru this program are wonderful. The BI has been amazing for us to pull all the information we need for staff, board and manager meetings along with budgeting and salary planning.
Score 7 out of 10
Vetted Review
Verified User
GDS currently is implementing the Core module. We will be launching the recruiting and onboarding modules in the coming months. We are using UltiPro across the entire organization. UltiPro is solving our need for an integrated system.
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