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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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How Webex Meetings Differs From Its Competitors

Organizational Challenges Faced

Basically the infrastructure was not configured to support home office, several adjustments had to be made at the level of firewall, vpn, creation of remote users, providing access. It took a couple of days to get it done but it worked, now every new call center campaign that comes out has the …
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Hybrid Work Experience

Clients had already been in some companies with hybrid modality. However, they were amazed by the new infrastructure, since it allowed for a better connection for their operations agents. Provided better stability, complied with additional security layers. Having centralized administration and …
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Other Products Considered

Cisco tools provide many benefits for users. Greater reliability.Greater stability.Makes it easy to use.Lets present in a better way. It can be used on both laptop, PC and mobile. The tool allows you to save the sessions to be able to share them.
At the firewall rules, it is very easy to provide …
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Adoption

In many positions I have used Webex to not only interview, but also to meet for team meetings. Across the company as a whole, it is generally used by every and all individuals who want to meet with individuals as well as one on one. Company-wide it is used as a way to Coach, update employees, …
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Hybrid Work Implementation Progress

So far implementing hybrid work solutions only require me to tweak what I was already doing. Pre-covid, I was working remotely and only had to adjust certain items as more interfaces and interactions became more commonplace. I have seen many companies start to fix issues that I experienced before …
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Ease-of-Use

In addition to the aforementioned abilities within Webex, the ability to join, interact, and share information also gives the employee a sense of trust in his or her organization. When employees first go through the onboarding process and may have never been engaged in a remote or virtual …
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All-in-one Platform

Unfortunately none. We use a variety of products and tools, but no other Cisco Collaboration Product. This may be something that needs to be looked at within my organization to assist in streamlining the onboarding, training, and coaching processes. In my organization, we use a different medium to …
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Security

With a different organization, I personally experienced an individual that not only hacked the meeting, but it was during training. This occurred repeatedly to the extent that I resigned from the position because of the inability to ensure security once behind a VPN. The individual that gained …
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Adoption

The entire company has it installed but not everyone uses it for chatting. Most people who take phone calls use the soft phone services.
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Ease-of-Use

Webex Meetings has been a total game-changer for our organization! It's user-friendly and the noise suppression rocks. We've seen better communication, productivity, and collaboration, and now we can take meetings on the go, no matter where we are. It's made a big difference in our team …
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Adoption

Everyone is setup as a meeting host, many people use it on a daily or weekly basis. I often have days where I use Webex Meetings 3-5 times between different meetings.
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Impact on Organizational Challenges

Using Webex and other Cisco tools we've been able to stay in contact with ourselves and customers. More of our work is performed remotely with customers now, and that has reduced travel time/cost, along with increasing productivity during the day. Using Webex for screensharing is a natural and …
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Hybrid Work Experience

We enjoy the flexibility and increase in productivity. Sometimes we would need to drive 1+ hours to visit a customer onsite for only a couple of hours. Now, we can perform a lot of work remotely, saving the onsite work for physical deployments or meetings.
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Other Products Considered

Cisco Webex compares well with Zoom and MS Teams. I have used a lot of the different platforms and they all work well. Cisco was what we used pre-pandemic, and is what we still use for most externally facing meetings. We appreciate the security, scalability, and reliability of Webex. It usually …
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Adoption

Cisco Webex meetings has been widely adopted by many of our department due to one touch join from some of the Cisco Webex devices & interoperability with another branch IP VC endpoint. Moreover, the whiteboarding of cisco webex with interactive display works very smooth making it more interactive …
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Hybrid Work Model

Working from anywhere (e.g., coffee shop, airport) Working from an office or other company space Working from home
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Hybrid Work Implementation Progress

As per our business requirement field engineers are on site joining from their mobile/tablet & showing the condition of site while the specialist team may be working from home or customer location on laptop while the lab expert team is available in office joining from webex Dx80 or webex room kit …
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Organizational Challenges Faced

As the engineers were on field & were sending pics it was not possible to make out as to what needs to be taken care a live view of the site made us to review the site condition on a go while the site specialist advising the best practices while the lab team testing for any issue.
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Impact on Organizational Challenges

Earlier the field engineer shared the pics of the field & have to wait on the field till the time specialist team has not review the pics while a lot of time of field engineer was going waste while if there was any issue the lab team had to ask for various images consuming a lot of time to respond …
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Hybrid Work Experience

The customer response time has increased. The time of field engineer is saved. Expert can join from anywhere while even doing customer meetings. The Lab team has become more efficient. The one touch join feature from hardware making it very easy to join. Diagnostic of webex device & statistic …
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Other Products Considered

Cisco Webex with Cisco Hardware device works hand in hand making webex more collaborative & easier to work with webex, whhile the One touch join function making it very comfortable even foe a layman to join easily, Cisco apps in mobile & Laptops givong promp reminder before meetings while chatting …
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Adoption

Across Marketing anybody who needed to run a meeting used WebEx. This is at least 10 users, from Designers through to Leadership. Other departments used Webex as well especially to meet with Vendors and discuss complex concepts. It was very easy to teach people how to use it since most of my …
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Adoption

10,000 + users daily 4-5 meetings, used by all types of technical and non technical staff. It brings very easy to have meeting and continue chat or conversation in same app, We can have project wise teams room to keep chat dedicated for respective projects and track it later with convenience
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Hybrid Work Implementation Progress

We already deployed work from anywhere work solution, which allows users to connect from there home to corporate network without need of dialing VPN( thanks to meraki Z3c) which allows us to extend lan in users home allowing them to connect even IP phones and access points with same corp ssid …
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Organizational Challenges Faced

Main challenge was to ask users to build VPN tunnels from random device to corporate VPN gateway which was very complex to manage and monitor, but with Meraki MX and Z3c we are making it very simple and as a failover users can use 4g/5g sim apart from primary broadband at home.
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Impact on Organizational Challenges

Cisco made work from anywhere a way simpler to deploy, manage and secure with complete end to end visibility and IT team is very confident about robust setup with the help of remote troubleshooting built in tools and visibility.
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Hybrid Work Experience

we had very great seamless experience just like working from office, with skipping travel time and other time consumptions. we can spend that time on few fruitful things like learning new things.
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Other Products Considered

With Cisco meraki solution its very easy to deploy and doesn't needs specific skills to manage it. it saves huge cost on IT spend and its integration with other security products makes it very flexible and secure.
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Adoption

We are in our department twenty users, the whole department. Sales Accounts Managers, Business Development Managers, Sales Operations, Sales manager, and Sales Director. We collaborate all together every day within the department and with suppliers and partners, sharing meeting invitations within …
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Hybrid Work Implementation Progress

I am managing an existing implementation, so, I just have to add new users and devices. The only different task is the migration of our brand to a new one, having to change the url addresses and the user profiles for sign in. And sometimes "playing" with the webex control hub to setup some things.
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Organizational Challenges Faced

With the webex app it was very easy to challenge the hybrid work. I'm awaiting to get budget to try the DESK for home. Even during the most important moments of the year we can face the challenges at home or out of the office. We just miss the coffee together and the huges.... jejeje
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Impact on Organizational Challenges

The greatest advantages Cisco for our hybrid work is that we have improved our work-life balance, we have more efficient used our time, and we have controlled over work hours and we have enabled the possibility of working in a second location. We are better managing the burnout mitigation, and the …
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Hybrid Work Experience

The greatest advantages Cisco for our hybrid work is that we have improved our work-life balance, we have more efficient used our time, and we have controlled over work hours and we have enabled the possibility of working in a second location. We are better managing the burnout mitigation, and the …
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Other Products Considered

The greatest advantages Cisco for our hybrid work is that we have improved our work-life balance, we have more efficient used our time, and we have controlled over work hours and we have enabled the possibility of working in a second location. We are better managing the burnout mitigation, and the …
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Ease-of-Use

the meetings are more realistic and natural, like if it was a presence meeting. Sounds is perfect with the automatic noise suppression. Some times people that don't speak english join english meetings and the real time translation helps a lot to follow the meeting. It is very practical the webex …
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All-in-one Platform

We have combined webex meetings with webex support, webex training, webex calling, webex webinars, webex events, webex calendar integration, webex control hub, webex messaging, slido, almost all integrated under the webex app, which it is facilitating our hybrid work environment. It is the most …
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Security

We feel secure with Cisco collab tools. We can set up a lot of features to secure of our environment in function of the kind of meetings or in function the profile of user or the webex room that you are using. It is important for us the interoperability, because we need to join meetings through …
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Hybrid Work Implementation Progress

We are using WebEx for our daily meeting and all other staff. We are first using goto Meeting for meeting and now everything WebEx doing and for screen sharing and remote access everything we are able to do in WebEx before we are user 3 to 4 application for doing all the things but now in one …
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Hybrid Work Implementation Progress

I am WFH completely and have been since Covid first hit. The hardest part was the phone system getting set up from my work from home space, that was an internal issue. The actual use of Webex was and still is very easy.
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Impact on Organizational Challenges

Using Cisco has been one of the easiest to use. Teams and Zoom continue to have a difficult integration when both parties are not users. Cisco seems to work with all my clients even if it is not the main system that they use within their organization.
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Other Products Considered

Cisco has multiple options for me, which include personal multi users calls. Live meetings with large users and internal chat between me and my coworkers, I can have a fast video call quicker than using my cell phone. Through the internet I have clearer calls then I do with my cell phone. I …
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Ease-of-Use

Since Covid I have been using Webex to run every meeting I have from simple meetings to large employee insurance renewal meetings. I am able to record meetings to send out to those who missed the meetings. Hold multiple sessions a day for multiple clients without leaving my home. I have very …
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All-in-one Platform

Our company uses Webex internally for Instant Messaging allowing for multiple groups to be created. I can quickly set up a outside meeting right from my internal chat or go into Webex and create a formal meeting. There are many options that allow varies security set ups that fit your needs. I like …
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Security

I like the lobby option which allows me to manage who and when I let into my meetings. Passwords can be customized and when I allow people to enter in such as 5 minutes early ect.
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Hybrid Work Experience

The overall solution offered from Cisco took us to a level that we didn't really see the difference whether we are working from home or from any other place. That is the ultimate goal of hybrid I would say, seamless working experience
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Other Products Considered

Having single vendor is always easier then multiple ones. Umbrella for securing unsafe location perfectly expanded on meraki for high profile office equipment while both in office and home office webex use made it completely seamless from where you are working.
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Organizational Challenges Faced

Main challenges right now are returning to more on-prem classes and meetings. Training for users to be more confident with the Cisco Rooms. And getting the Cisco Rooms more agile for use with MS Teams.
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Impact on Organizational Challenges

Hybrid is interesting, again it is connecting the on prem attendees with the online attendees. The biggest challenges are getting users trained and comfortable with the technology in the meetings rooms. Making the experience easy for the host and attendees is a challenge. Some users find it …
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Hybrid Work Implementation Progress

We fully migrated to hybrid work, this is our norm now. Tools like Webex Suite combined with Meraki SD-WAN delivers optimal user experience while commiting the same work pace we had in our offices when we were all physically there. We have seamless collaboration in virtual meetings with Webex, …
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Organizational Challenges Faced

Understading and mapping how our employees connect to the Internet from their houses (quality, speed and ISP), proper licensing planning, developing employee how-to guide in universal non-tech language, monitoring the onboarding process of the new tools.
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Impact on Organizational Challenges

Work activities maintained top-notch/professional level, overall carbon emission was substantially lowered, resources spent with travelling and office maintenance was directed to other actions directed to our workforce.
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Hybrid Work Experience

More quality time to everyone, people were kept safe in their own houses, freedom to choose where and when to work safely, securely with optimized user experience. Physical contact and presence has new meaning overall.
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Other Products Considered

Cisco provided simplified experiences to everyone, everywhere. Noise cancelling and voice priorization is a must when working from home and Webex delivers that in a perfect way. Webex assistant and transcriptions makes meetings notes a lot more dynamic and easy to keep up.
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Impact on Organizational Challenges

Allows us to work with our customers during and after normal business hours using the Webex App on my mobile device. Sharing and uploading content from my phone to the app and then to my computer is really easy to do and I almost prefer sending photos or documents to myself from my cellphone in …
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Other Products Considered

Love the Security first approach and I love the quality of my home equipment. I run my meetings off of my DeskPro. The huge second monitor is awesome and I love the swipe up interface. I have saved some web apps on my deskpro so I can quickly reference them.
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Ease-of-Use

automatic noise suppression: a must in homeoffice and office environments real-time transcription: very usefull personalization: zeitgeist demands it. nice
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Ease-of-Use

Webex Meetings is exceptionally user-friendly. Stable performance and operation, fast analytics, noise suppression, note taking, and realtime transcription are all adding tremendous value to the organization by saving time and providing an excellent user experience.
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All-in-one Platform

Cisco Jabber - better calls
Hybrid scheduler - integration with Outlook and MS Teams - better user experience and easier scheduling
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Security

Allowing clients to join from anywhere, simpler administration tasks, easy to schedule, interoperability, and integrated audio recording.
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Organizational Challenges Faced

Having the right tools to be effective at work, feeling less connected to the organization's culture, impaired collaboration and relationships, and disrupted work processes. Hybrid work is creating a need for better coordination of resources, both at home and on-site.
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Ease-of-Use

Cisco Webex Meetings is a solid conferencing solution for our business. It helps our users, clients and partners to be online and connected without any issues. Overall great technology offered by Cisco for small, medium or enterprise businesses.
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All-in-one Platform

We are using Cisco Webex Meetings service together with Cisco Webex Training and Cisco Webex Events. It helps our organization to connect with people anytime, anywhere and differentiate them by demand and business purpose.
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Security

Cisco Webex Meetings provide us with great meeting security. You could use different features to protect your meeting like "lock the meeting," password protection and single sign-on integration.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Marketing
Internet Company, 51-200 employees
Verified User
Employee in Other
Hospital & Health Care Company, 1-10 employees

Video Reviews

2 videos

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Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

 

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

 

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Webex Meetings Downloadables

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2389)

Attribute Ratings

Reviews

(51-75 of 755)
Companies can't remove reviews or game the system. Here's why
December 07, 2023

My WebEx Experience

Verified User
Account Manager in Sales
Telecommunications Company, 10,001+ employees
Score 9 out of 10
Vetted Review
ResellerIncentivized
Return on Investment
  • It has helped to cut down on our decision making time
  • Improved relationships with our customers as we get to meet more frequently using WebEx
  • We are able to host more engaging meetings and include everyone regardless of location
December 06, 2023

Webex end user feedback

Caitlynn Smart | TrustRadius Reviewer
Caitlynn Smart
Training Development Specialist
MHC Healthcare (Medical Practice, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Return on Investment
  • We have the iPad in our training rooms with the projectors, I wish this was easier to use. Its not easy to set up your work computer and just plug in and log into a webex its difficult and there was no training from Webex on how to use this product.
December 05, 2023

Great Idea needs better implementation

LR
Lee Russell
Helpdesk
Aussie broadband (Internet, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • Positive. Even with all the options available, it organically becomes the main platform among staff
  • We spend so much time setting up Cisco accounts and settings for all the platforms rather then it pulling from active directory
  • The large cost of devices
December 05, 2023

Webex Meetings: the best in class 2021

JM
jeffrey moura
customer success manager
Orange business services (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • Ability to conduct meetings with people around the world in a few clicks without having to meet face to face.
  • Be able to propose an easy and rapid solution to customers during pandemic situations.
  • Continue to collaborate on any kind of device.
December 04, 2023

Webex Meetings a future for Hybrid Work

Verified User
Engineer in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • Has eliminated the costs of travel since all the necessary collaboration tools are included by default.
  • Ensuring staff transition to using the software has been slow in some cases, which has delayed the return on our investment.
  • It has greatly accelerated the transition to the hybrid-work environment of today.
November 27, 2023

A personal review of Cisco Webex Meetings, a Feature rich Video Conferencing platform.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • My frustration due to dropped calls has reduced since I shifted my basic meeting application to Webex Meetings.
  • High quality videos make a good impression on clients.
  • No monetary ROI apart from keeping the prestige for my organization in front of my clients.
November 17, 2023

Cisco Webex Meetings, Impressive!

Atif Raees | TrustRadius Reviewer
Atif Raees
Cloud Network Architect
Etisalat (Telecommunications, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • Webex Meetings help me to connect with other teams or vendors quickly, as it is always ready and available to use.
  • The ease of use for customers to enter and interact in meetings reduced time wasted explaining how to use the environment and made meetings more productive.
November 15, 2023

My Webex Meetings Review

Leonardo Gonzalez | TrustRadius Reviewer
Leonardo Gonzalez
Arquitecto en Soluciones de Colaboracion Cisco
DIRECTV Latin America (Entertainment, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • Collaborating among the users of the organization in an easy, practical and fast way helps effectively to achieve the business objectives.
  • When remote work is a necessity Webex Meetings is a key tool to keep team members connected and collaborating effectively, eliminating the barriers of non-presence scenarios.
  • Webex Meetings includes intelligence to transcribe conversations, this helps organizations with a presence in different countries and helps eliminate language barriers between collaborators.
November 09, 2023

Simple and user-friendly meeting solution.

Mahedi Hassan | TrustRadius Reviewer
Mahedi Hassan
Network Engineer
Genex Infosys Ltd (Information Technology & Services, 1001-5000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Return on Investment
  • Most of the collaboration tools that we have now in the market provide almost the same features. There are some organizations as well based on remote employees only. So overall, I think the ROI is positive as these collaboration apps help to stay connected.
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