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Xactly Incent

Xactly Incent

Overview

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize…

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Recent Reviews

Great Enterprise Solution

7 out of 10
December 30, 2023
Xactly has the abiltiy to process mass amounts of data in an incredibly fast amount of time. No knowledge of programming is needed and it …
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Xactly Incent Review

8 out of 10
December 22, 2023
Incentivized
Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales …
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Works as promised !

10 out of 10
December 19, 2023
Incentivized
Manager for Sales Compensation and the administrator of Xactly Incent reports to me.

Provides access to close to real-time incentive data …
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Xactly right!

8 out of 10
December 14, 2023
Incentivized
We use Xactly Incent to help our team calculate commissions for our sales reps and managers globally. We're able to apply various exchange …
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Xactly Incent Review

7 out of 10
December 14, 2023
Incentivized
Xactly Incent gives us to the power to show our sales and commercial staff the precise list of contracts and amounts counting toward their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Sales compensation plan creation (79)
    7.5
    75%
  • Sales compensation process automation (77)
    7.4
    74%
  • Personalized dashboards (79)
    7.3
    73%
  • Complex sales crediting (74)
    7.1
    71%

Reviewer Pros & Cons

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Video Reviews

1 video

Xactly Incent Review: Manages Compensation Without Having To Put In Manual Tracking Work
02:31
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Pricing

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What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Xactly Incent Self-Guided Product Tours (Form Fill)

www.xactlycorp.com
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Features

Analytics and Reporting

Dashboards and scorecards for KPI monitoring and benchmarking

8.6
Avg 9.3

Sales ICM

Features around incentive compensation management for sales

7.1
Avg 8.6

Sales Gamification

Features related to gamifying sales operations.

8.1
Avg 9.0
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Product Details

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate, and manage incentive compensation—from simple to complex—and align seller behavior with revenue goals. Xactly Incent aims to help customers to:


* Reduce time spent on plan administration

* Realize higher quota attainment

* Eliminate payout errors and increase payout accuracy

* Drive better performance with commission visibility


With its integrations, companies can combine compensation data from CRM, ERP, HCM, and other critical business systems in existing stacks to provide a holistic view of program effectiveness.


Xactly’s Intelligent Revenue Platform brings together operational and intelligence capabilities, enabling users to align plan, design, manage, incent, and forecast functions into one cohesive platform. Its ability to integrate Xactly Incent across the broader revenue engine enables users to make strategic decisions with revenue data.


Other solutions include Xactly Forecasting, Xactly Extend, and Xactly AlignStar.

Xactly Incent Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Sales Gamification Features

  • Supported: Sales rep view

Analytics and Reporting Features

  • Supported: Personalized dashboards

Additional Features

  • Supported: Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
  • Supported: Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
  • Supported: Plan document and workflow management: Configure, track, and manage compensation processes.
  • Supported: Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
  • Supported: Incentive statements: Detailed incentive statements for transparency and visibility at the individual or team level.
  • Supported: Commission estimator: Where a team can see how much they can earn based on opportunities.
  • Supported: Incentive plan summaries: Provides reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, and SPIF programs.
  • Supported: Data integrations: Integrate with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics and Netsuite
  • Supported: API connector
  • Supported: Single Sign-on (SSO)
  • Supported: Analytics
  • Supported: Multi-currency
  • Supported: Prior period processing: Allows for reprocessing prior periods to generate retroactive adjustments to results.
  • Supported: Advanced search capability: An optimized search designed for large data sets that allow downloading of all result types.
  • Supported: Modern user experience: Administrators can navigate through simple and visually enhanced designs.
  • Supported: Data integrations: Integrates with CRMs, ERPs, or HCMs, like Salesforce, Microsoft Dynamics, and Netsuite.

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: View and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.

Xactly Incent Video

Xactly Incent lets users design and automate compensation plans, to drive profitable business, build more resilient revenue, and get sales reps back to selling.

Xactly Incent Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Spain, China, France, Germany, Brazil, Italy, Japan, Mexico, Russia, South Korea, Taiwan, Sweden, Netherlands, Norway, Canada, Poland, Slovakia, Czech Republic, Australia, Brazil
Supported LanguagesEnglish, Spanish, Chinese, French, German, Portuguese, Italian, Japanese, Spanish Russian, Korean, Traditional Chinese, Swedish, Dutch, Norwegian Bokmal, Polish Slovak, Czech

Frequently Asked Questions

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and other critical business systems in existing stacks to provide a complete view into program effectiveness.

SAP Sales Cloud, Anaplan, and CaptivateIQ are common alternatives for Xactly Incent.

Reviewers rate KPIs highest, with a score of 8.5.

The most common users of Xactly Incent are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(397)

Attribute Ratings

Reviews

(26-50 of 268)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Gather and implement customer feedback
  • Provides timely support
  • Maintains a vast knowledge base with tips and tricks for administrators
  • Person based reporting in Analytics
  • Versioning of formulas and credit rules
  • Uploading external commission plans for employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Incentive Dashboards
  • ability to share full year incentive compensation and quota performance
  • access to detailed elements of how the incentive compensation was generated
  • very hard to make adjustments to anything in the platform
  • it is, therefore, costly to make those changes
  • it REALLY matters what technical resources they use on programming those changes
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Providing daily commission accrual feedback to payees
  • Providing opportunities for bulk data uploads rather than requiring associate data to be entered one by one.
  • Plan assignment flexibility. Plans can be assigned in multiple ways eliminating the need of an individualized plan for each associate, but the system still has the option to assign in that manner if needed.
  • The ability to bulk download the system plans and their components as well as download a full list of all formulas, credit and commission rules and their logic. Would make configurations and major data changes easier to service within the system as finding data point components in the system are difficult if you have a very large number of rules and formulas.
  • Ability to roll on reporting indirect relationship credits. Sometimes I need to roll credits and split them between two equal associates and then I need that credit to roll up to their managers. Right now, indirect named credits are not rollable on reporting I've found.
  • The ability to mass copy over quotas and configured external processes from one year to the next. This inability to do that makes new year configuration cumbersome and time consuming as each process needs to be copied individually and if you have a good number of them, it can take time in my opinion. Additionally, you can bulk upload quota assignments, but cannot mass create/copy the initial quotas from year to the next in my experience. Those have to be created one by one currently I've found.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Incentive calcs - easily determine commission payouts for each rep once properly set up.
  • Ease of tracking and managing our Sales Incentive plans documents distribution, review, and approvals.
  • Ability for sales leaders to view/manage their direct reports comp plans.
  • Lack of customization of the Incentive Statement based on our plan requirements making it difficult/confusing for our sales reps.
  • The UI is not very intuitive to our sales reps. Requires quite a bit of hand-holding/ training.
  • Configuration is complicated - especially when our plans require customized incentives.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of viewing statements
  • Easy updates to user data for constant changes
  • Easy uploadable templates
  • Navigation of tabs could be more streamlined
  • Quota totals would update automatically
  • Customizing statements could use more features
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Gives users a transparent look at their sales detail, including commissions
  • Allows leaders to have access to customized reporting, which can help drive business decisions
  • Motivates the sales team with ranking information throughout the year
  • Sometimes there is a slight lag in being able to refresh the data
  • No customization with adding logos
  • Initial navigation of the application can be tough (there are so many areas to dive into!)
December 08, 2023

Xactly Incent

Score 10 out of 10
Vetted Review
Verified User
  • Plan Administration to route and track documents.
  • CRM integration was easy and eliminates the need for a manual process.
  • Calculating commissions are now uniform and consistent across all plans and there is no longer a need for excel.
  • The end user dashboards take some time to understand for sales employees that only log into the tool once and awhile.
  • Setting up an individual position and title for each employee takes some time to get used to in our application. We have individual people set up as custom unique positions essentially duplicating the records.
December 08, 2023

Not satisfied at all

Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Can't think of any in my area of use
  • Tech Support is awful. Any ticket you put in gets a reply of "Please provide steps to reproduce" Even when you provide steps, you still get the same response. It seems like they have a certain SLA on responding to tickets and if they put that in there it stops the clock.
  • Twice a month we generate payroll file. That file hasn't been correct since day one. It's been over a year
  • They can't provide documentation on their system. During implementation we asked for documentation on their database so we could build queries and data extracts. We were told they didn't have such documentation but if we wanted to pay them, they could build the documentation. How do your developers make changes to your system if there is no documentation telling you what you are changing?
December 08, 2023

Compensation Powerhouse!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Accurate attainment values.
  • Easy Plan design/ quota management.
  • User management.
  • Hierarchy ease.
  • You can't hit the "back" button or you'll get an error.
  • Nothing to report- love this tool.
December 08, 2023

Xactly Incent Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The new (ish) Incent UI is a great update.
  • The ability to switch between orgs (Production/Sandbox) is super slick.
  • Xactly Incent allows us to get out of spreadsheets and manual compensation calculation.
  • I hate not being able to login to the Xactly Incent from the Sandbox org. Could be a problem specific to our org/auth configuration. Makes checking documentation or cases a clunky experience.
  • I wish the Edit Roles UI was more user friendly. A side panel and having to scroll through a bunch of booleans isn't my favorite experience.
  • I'd like to see preferences categorized somehow. A long list of random preferences can be cumbersome if the search doesn't return what I'm looking for.
December 07, 2023

Happy 80% of the Time

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • It computes a lot of different factors to help simplify sales compensation for our sales reps
  • Customer Service
  • New and Interesting Product Features
  • Not very intuitive in my opinion. In my experience, you have to make changes by putting very specific details, and if you miss anything it rejects it.
December 07, 2023

Xactly Incent-Allergan

Randall Lee | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
  • Commission calculations
  • Comp Plan Management
  • Quota setting
  • Some changes in Xactly are inflexible. User ID and Emp ID # are two examples.
  • Customer support tends to reply by email only. Sometimes 5 min phone call can alleviate the problem.
  • Down loading QTD or YTD data should be an option.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Real time visibility into incentive compensation calculation.
  • Management of incentive compensation plans and users in the system.
  • Sales performance reporting.
  • Configuring the system can get complicated quickly.
  • The ability to add rate tables and target pay into one incentive compensation plan (currently needs to be separated).
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Simplified, easy to access and use UI for sales reps.
  • The ability to make mid-period changes to objects.
  • Mobile App and Salesforce integration experiences are both very fluid and feel native to each platform.
  • Would like to see more automated functionality around calculating annual quota attainment for sales reps that span multiple roles/quotas in a year period.
  • More functionality with the Incentive estimator.
  • Some sort of notification system for sales reps when new orders have been processed.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • automates workflows and approval processes, significantly reducing the administrative burden on sales operations.
  • ability to accommodate a wide range of commission structures.
  • The dashboard is clean and straightforward, making it easy to track commissions, performance metrics, and goals without getting lost in a sea of unnecessary features.
  • Maintaining Hierarchies can become difficult throughout the fiscal year if you have a multi-layered commissions model. My team would benefit from a smoother mechanism to update/maintain hierarchies in the system.
  • Special characters are not supported in the tool and that can become a problem given we use the system globally.
  • Game changer if the system allowed more customization on the people object.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides the Sales Team with access to view their commissions and the details behind those numbers.
  • Provides the Management and Leadership team access to view their own results as well as all the details of their team members.
  • Concise and precise calculations that are built into rules which provide more consistent and accurate results as opposed to spreadsheets which have much higher risk of manipulation and error.
  • The ability to pull reports on almost anything you have in Incent.
  • It doesn't provide real-time results after updates are made that require recalculation. You have to wait for a refresh time to pass.
  • The ability to edit the Draw section, so that you can identify and/or distinguish the difference between Recoverable and Non-Recoverable Draws.
  • Customizing the rare and out of the ordinary situations. It can be done, but typically requires the aid of Support.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It calculates commissions automatically when orders are uploaded
  • It is used to send compensation plans for reps to work accordingly
  • It can be used for analytics purposes as well
  • It also allows to create process groups which, when kicked off imports the attainment directly into Xactly Incent from the source
  • If Xactly Incent could show backdated data as old as 6 years, it would be helpful
  • Integration to more softwares and plan components with ease
  • The batches run a bit slow when more orders are uploaded in a single batch
April 11, 2023

Xactly Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Automating Commission Calculations
  • Configuring Commission Plans
  • Managing Sales Performance
  • User Interference
  • Integration
  • Reporting
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