Xactly Incent

We used Xactly Incent and Analytics to manage sales incentives (quotas, stretch goals, base and kicker commissions, cross-sells, and other forms of incentives) within our organization. We had 4 business arms and the largest one within the US incorporates about 100 people and half of them were in our sales teams. With 2 managers having about 40 DRs with multiple “plans” within Xactly with attainment logics.

N/A

My company switched to Xactly Incent after running into contractual issues with our previous compensation software. They have been rolling out our implementation in phases. They were able to start our initial implementation very quickly, allowing us to avoid the need to manually calculate commissions when our previous software was shut off at the end of 2020. We currently use it for commissions and bonuses for our sales teams and are working towards expanding functionality to include bonuses for technical resources and sales SPIFs.

We have been continuing to work on expanding our ability to calculate compensation so we have not been able to work on this sort of analysis.

Xactly Incent was onboarded in 2016. Prior to 2016 commissions were completed using a home-grown database and many, many spreadsheets. Xactly was able to integrate the home-grown database into their program and eliminate most of the manual processes that were in place. Today Xactly Incent is working great with our new updated systems (Dynamics, Salesforce)

Having the ability to label each type of commission and bonus allows for senior management to evaluate the cost of the programs and then determine the effectiveness of the program. This has really helped to streamline the companies priorities and utilize our resources where we see tangible benefits.

Xactly is used to issue commission plans and calculate credits and commission against those issued plans. Plan types are varied ~35 versions across ~800 users. Xactly gives end-user access to statements and transparency to commission calculations which can be tied back to source system data, allowing reps to spend less time reconciling data and more time selling.

As year on year data becomes available, a larger source data set is established. Assessing the achievement against the specific terms of the commission plan each year allows management to identify the elements that really incentivize - it's not always the items that are expected that bring the best results!

We use it for sales, sale engineer, SDR, PS, and CS commissions. Our comp plans can be complicated and there are several components to keep track of for each. We're solving for paying commissions accurately and providing visibility into how commissions are calculated. We also have spiffs added in the middle of the year.

We do monte carlo analysis every year to make sure we arent coming up with any crazy incentives and stick to industry benchmarks for overall commission rates. The majority of the work goes into the account executives as that is where the largest quantity is and where the biggest risks are.

Xactly Incent offers many programmable options required to design complicated and unique commission plans and calculate commissions automatically. The customer service team responds promptly to inquiries, and the case portal used to contact their team helps you track any issue from beginning to resolution. It is time-saving and helps us to reduce manual calculations for commission bonuses and other incentives. With Xactly Incent our team can be more productive and mitigate any risks or human error. Xactly Incent also helps sales reps to have visibility of their monthly commissions earned through their incentive statement.

Accounting uses the calculations from Xactly Incent to accrue and book commission expenses for the company. Payroll uses the commission calculation from Xactly Incent to pay the Salesforce.

- Our organization uses Xactly incent to calculate and communicate incentive payouts for over 100 different roles across multiple business units. - We pull data from multiple finances, HR, and sales platforms to perform these calculations on a monthly, quarterly, and annual basis. - Commission payouts are communicated to individual employees and management through the Xactly Incent statement function - We also provide reports for management through the Analytics module that helps summarize key findings on commission expense.

We regularly use data from Xactly Incent to monitor compensation expenses across a wide variety of metrics. Xactly Incent proved very useful to us in identifying business units that were overpaying employees and reducing profitability. It also allows us to easily calculate average payouts for individual roles/job bands, etc.

Xactly Incent [is] used across several lines of business [including] globally, to facilitate sales compensation admin (governance, payouts, compliance), etc.

[It's a] work in progress, just got enough to land live within the company [and] this is the next step.

We currently use Xactly for our whole Sales organization. We have just launched the system at the beginning of our fiscal year and we have successfully added 3 out of our 7 Sales departments into the tool. It's been the best thing to happen to our organization regarding compensation. Our success rate is high and our Sales teams love the interface. Previously, I was calculating commissions out of a Google spreadsheet; and while working on numbers manually can be easier to adjust, it was costing me my time to work on other tasks. Xactly helped me better my time management and prevented mistakes that I would make on a spreadsheet. I would always recommend Xactly to anyone who is dealing with complex compensation models. It's no wonder they are a top leader in their field.

We are constantly analyzing the trends on payments released and sending this data to stakeholders to better improve our sales organization. If we notice payments are usually higher in one team compared to others, it gives us an idea on how we can improve on these areas for future months and quarters.

For sales commissions and calculations of monthly numbers

I really don't take it into affect much these days since product isn't shipping and POS is way behind and that is how benchmarking would be done.

Xactly is used by our US and International sales team members. We also warehouse bonuses which are calculated externally to have a one source location.

Xactly Incent is currently being used by our company to manage our global commissions process. There is one central team that maintains the people records, and a few individual teams across the globe that process the commissions portion. On a monthly basis, these teams upload the company's results and utilize Incent to calculate commission payments for our sales employees. Because of Incent, we are able to customize plans for our individual sales teams, which makes processing these commission payments a lot easier.

We rely on data extractions from Xactly Incent, as well as their Analytics platform in order to create monthly analyses of how the company performed.

We have used and implemented Xactly Incent internally and at customers to calculate and report on sales activity as well as revenue for our sales team, and Professional Services. [Xactly] Incent was used to manage scorecards and rankings for our sales leaders, and project teams. Professional Services and Sales use it to understand their pay requirements, while finance and sales ops use the analytics to drive better decisions for our leadership and customers alike. In most cases sales ops, sales and finance teams all use Xactly Incent because of the sharing of unified data. Customers have gone from inaccurate disjointed spreadsheets to global views providing the insight to better manage their business.

Data insights is by far superior with Xactly Incent as it exposes details for analysis of the Sales plan, what's working or what requires adjustment. It can help identify where an team member may be need help to drive and improve the results. Very helpful to make the right decision when dealing and balancing sales and compensation requirements.

Xactly has been a fantastic commission system, with its flexible nature and clear dashboard and reporting. It is the backbone of our commissions and incentive system for both management and for users.

We are leveraging metrics outside of Xactly, and in the future I want to leverage benchmarking within.

Used to track sales incentives across all sales teams. It is providing more visibility to payout for transparency and trust in the commission payments.

The calculations are still related back to rolled-up numbers that are evaluated behind the scenes. Having the summary visibility in Xactly is beneficial but more linkage to internal data could provide more visibility and clarity. The calculations based on targets [are] easy to understand within Xactly. More notes and comments would be welcome.

Our organization uses Xactly Incent to manage the Variable Compensation process. This includes all workflow routing to employees with VC plans, employees accepting/signing those plans, management approval of plans, company communication of results and payouts, etc. Historical tracking with routing and approval dates and timestamps is also provided to employees.

We use Xactly Incent to extract data and load it into our data warehouse and vice versa. We write code on Incent using Xactly connect features and generate the files and load [them] into the shared drive for further consumption. At the same time, we use a Salesforce connector to read and write from Xactly Incent.

We use the Xactly data to further understand the sales comp analytics as well as some key financial metrics.

Xactly was introduced to Schindler Elevator Corporate in 2018 and we used it as a platform to build the incentive system for the sales team (both New Installations and Existing Installations).

Incentives are being calculated manually by Excel.

Incent is used by our sales organization for sales compensation calculations along with performance metrics. Additionally, we are using Analytics for reporting and accounting accruals. Xactly Incent addresses the automation of commission calculations, along with the ease of accessibility for performance for the sales reps. It also helps managers understand where their sales reps are individually and as a team. We accomplish error free calculations and transparency to end users.

Performance Analytics allow us to see how the comp plan is performing vs sales results. It also allows us to see where we may be paying too much or too little.

We use Xactly Incent to calculate and report on sales commissions for our sales team. We also use it for scorecards and rankings for our sales leaders. The finance, sales ops, and sales teams all use Xactly Incent since it pertains to their areas. Sales uses it to understand their pay and finance and sales ops use the analytics to provide information to our leadership to drive better decisions.

We track types of sales, cost of sales, trends in companies, payouts etc. This year we have really built out the Analytics functionality to better understand trends etc. We also have been able to layer in some of our future sales forecasts to better forecast commission payments - even more relevant during Covid uncertainty.

It is used as the main commission plan for our entire organization (i.e. sales and recruiting). The modules are nice so sales can forecast and predict what they need or where they are at to move into the next category or how well they are doing.

We have changed our comp plans if even slightly yearly. It gives the employees a goal to attain and where they should be focusing their efforts. It's nice for them to have the tool at their hands and see "if I have one more deal at this rate I can move into the next tier."

Incent is used by our Sales team - I do not have visibility across other groups.

We have independent commission calculators that would be nice if we could integrate them into Incent.

It is being used by 2 administrators and about 80-90 end users. I am the commissions analyst and create the plans in Xactly for our sales team and then our sales team looks at the end of the quarter to see their deals and payout. It gives transparency to the sales team and allows us to easily calculate their commissions.

We haven't been able to get any Xactly analysis up and running so we usually work in excel out of Xactly downloads and salesforce reports. We use this to inform sales planning and details about how much we are paying per dollar made or how much we are paying certain people, etc.

Xactly Incent is being used to integrate with Salesforce, calculate and payout commissions, sales plan approval workflow, commission inquiries, sales performance reporting, and commissions audit. Incent is being used to improve a high-touch process of pulling our sales bookings, sales comp plan approvals through emails, organize sales crediting hierarchy separate from our organizational hierarchy, provide reporting to downstream systems of NetSuite and Xactly CEA, and move away from Excel.

Xactly Insights and Benchmarking are being used to understand plan behaviors and compare against peers in the industry. It is being used both to understand how well the sales team collaborate, the impact of our sales enablement program against sales tenure, and the richness of our sales plans by our primary sales plan component.

Xactly Incent is being used by all of the Sales and Commissions organizations. Addresses visibility to bookings/attainment for the Sales organization.

Year-over-year comparisons and bookings to commissions by sales groups.