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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

Overview

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

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Recent Reviews

Win with D

7 out of 10
May 25, 2021
Incentivized
DiscoverOrg has been an upper hand to spool contacts. We started it quite slowly and were able to get to the chase over a course of time. …
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DiscoverOrg Review

7 out of 10
April 12, 2021
Incentivized
DiscoverOrg was used by our Marketing and Sales team. It was primarily used for prospecting new leads and we also utilized their OppAlerts …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Contact information (103)
    8.6
    86%
  • Advanced search (104)
    8.6
    86%
  • Load time/data access (103)
    8.5
    85%
  • List quality (104)
    7.6
    76%
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Pricing

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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

N/A
Unavailable

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://discoverorg.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

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Lusha

Lusha

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What is Lusha?

Lusha is a go-to-market intelligence platform, designed for sales, marketing and recruitment teams. Lusha data and insights help cut through the noise and reach the right people at the right time.

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8.1
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

5
Avg 7.5
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Product Details

What is DiscoverOrg (discontinued)?

DiscoverOrg was a sales and marketing intelligence tool used by technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe. DiscoverOrg specialized in mapping out org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base.

ZoomInfo Technologies (formerly DiscoverOrg, which acquired and merged with ZoomInfo in 2019 and now operates under the ZoomInfo brand) has since combined all of the capabilities of the DiscoverOrg sales intelligence database into its flagship product, ZoomInfo. Readers interested in the DiscoverOrg database should investigate the ZoomInfo product instead.

DiscoverOrg (discontinued) Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: LinkedIn integration
  • Supported: Load time/data access
  • Supported: Reverse IP lookup

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Lead qualification process
  • Supported: Smart lists and recommendations
  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Notes
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Append emails to records
  • Supported: Marketing automation integration

Additional Features

  • Supported: Org Charts on All Accounts
  • Supported: Names,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
  • Supported: Real Time Triggers and Red Alerts
  • Supported: Integrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
  • Supported: Google Chrome Extension
  • Supported: Predictive Purchase Intent - DealPredict
  • Supported: ABM Dashboard - AccountView

DiscoverOrg (discontinued) Screenshots

Screenshot of Customizable Dashboard with WidgetsScreenshot of Continuous Data RefreshScreenshot of Arial ViewScreenshot of Technology Stack InsightScreenshot of Buying TriggersScreenshot of Org Charts with direct dials, email addresses, and reporting hierarchy.Screenshot of Work flow notes

DiscoverOrg (discontinued) Integrations

DiscoverOrg (discontinued) Competitors

DiscoverOrg (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, Global

Frequently Asked Questions

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Demandbase Sales Intelligence are common alternatives for DiscoverOrg (discontinued).

Reviewers rate Salesforce integration highest, with a score of 8.9.

The most common users of DiscoverOrg (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(267)

Attribute Ratings

Reviews

(76-100 of 106)
Companies can't remove reviews or game the system. Here's why
April 26, 2017

The Best Data

Stephen Budlong | TrustRadius Reviewer
Stephen Budlong
Business Development
Tempered Networks (Computer & Network Security, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Pros and Cons
  • Accuracy of data is extremely good.
  • Customer service is exceptional, responding to requests in a day or less.
  • Variety of industries is quite extensive.
  • DiscoverOrg lacks in sourcing data from foreign countries.
  • Alerts and Triggers could have a simpler functionality.
  • TEDD/IT should be consolidated into one category.
March 16, 2017

Buyer beware of using DiscoverOrg

Kevin Kent | TrustRadius Reviewer
Kevin Kent
COO
ReviewTrackers (Marketing and Advertising, 51-200 employees)
Score 1 out of 10
Vetted Review
Verified User
Pros and Cons
  • The format of the Org charts are pretty solid.
  • If the company you are looking for happens to be in their database, the contact info is pretty good. IF it's in their database.
  • Customer service is terrible. They are not clear on their contract terms and try to hold you hostage when you try to cancel.
  • Communication - They did not send any communication regarding the renewal. The auto-renewal language is not listed in the actual document we signed. And they even raised our pricing without notification or consent.
  • Size and number of companies in their database is not what we have seen from other vendors.
March 14, 2017

Probably the best prospecting tool on the market

Jeff Garon | TrustRadius Reviewer
Jeff Garon
Sr. Director of Sales
OPSWAT (Computer Software, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Pros and Cons
  • Relevant, verified contact information
  • Tools for account based outreach
  • Simple and effective search tools
  • Installed technology information is lacking detail (i.e. who in the company is involved in using/administering the tool)
  • Integration to CRM could definitely be improved
  • There could always be more contacts... we've seen missing contacts at time.
February 20, 2017

Discover how DiscoverOrg can help your Sales teams

Jacob Senechal | TrustRadius Reviewer
Jacob Senechal
Territory Sales Manager - Covering Central, Mid-Atlantic and South East United States
Tempered Networks (Computer & Network Security, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Pros and Cons
  • Direct Lines - best system I have used that have a direct number
  • Updates rapidly if an issue is reported
  • Reseach
  • More kinds of technology users outside of normal IT like OT
February 02, 2017

DiscoverORg: Simply the best prospecting and lead-management tool for Sales professionals

Brian Charles MBA, MS | TrustRadius Reviewer
Brian Charles MBA, MS
Senior Vice President, IoT Engineering
Faststream Technologies (Computer Networking, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • DiscoverOrg "nests" the hierarchy of our prospective clients, allowing me to view their org structures fairly accurately.
  • DiscoverOrg provides an easy-to-use Web interface.
  • DiscoverOrg provides excellent customer support though its dedicated CSM model. (Yea! Go Aaron!)
  • DiscoverOrg refreshes its data through perpetual data mining.
  • DiscoverOrg could try to implement an easier tool for users like myself to provide updates about contacts who have moved on from a prospect company when I encounter them.
  • DiscoverOrg could integrate with Zoho Campaign.
  • DiscoverOrg could improve its pricing. Hey, cheaper is better, right?
January 26, 2017

DiscoverOrg what you can make!

Jessica Williams | TrustRadius Reviewer
Jessica Williams
Inside Sales Representative
Vormetric, Inc. (Computer & Network Security, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Trigger Alerts - helpful tool that provides extra insight into company backgrounds and movement.
  • Consistently updated - helps provide a level of confidence in data that is within DORG
  • Ease of use - platform is easy to navigate, easy to search, and easy to prospect.
  • Company info is accurate 100% of the time
  • Expanding over more industries.
  • Ability to give rating of data provided
  • Last updated date posted
January 25, 2017

DiscoverOrg Review

Ariana K. Ioannidi | TrustRadius Reviewer
Ariana K. Ioannidi
Sales Ops Coordinator
Retail, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Pros and Cons
  • Verifies all of their information.
  • Trigger alerts can be set up per team member to focus on one particular item at a time.
  • You can customize your own dashboard.
  • Sometimes it can be hard to find an address or certain person, you might have to do some digging.
January 24, 2017

DiscoverOrg rocks!

Ryan McCarty | TrustRadius Reviewer
Ryan McCarty
Sales Development Rep
Information Technology and Services, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Triggers - Allowing me to reach out to companies during events with a higher likelihood of needing our services.
  • OppAlerts - Similar to triggers, but creating even HOTTER leads to follow up on.
  • Intelligence - The amount of information you can filter by allows you to really drill down into the correct prospects, from technology used company-wise, to personal responsibilities to discover correct decision makers.
  • Interface - Sometimes the interface seems slow and clunky. Maybe some simplication and less frills to allow for faster browsing
  • Tiggers - Sometimes it seems the person associated with these triggers is not actually working on them once I reach out.
January 20, 2017

Essential for teams focusing on Account-Based Strategy!

Kyle Husni | TrustRadius Reviewer
Kyle Husni
Sales Operations Analyst
Information Technology and Services, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Pros and Cons
  • Great profiling of employees, their responsibilities, how they fit into the organizational structure, and the technology that they are involved with.
  • Constantly updating and refreshing information to ensure data is not stale.
  • Helping to understand complex corporate structures when parent companies and subsidiaries are involved, identifying relationships and how to utilize relationships.
  • Great CRM integration to keep sales and marketing members inside of our Salesforce instance while providing the same experience as the standalone site.
  • Depth of international profiles. Things are still being improved after the iProfile acquisition quickly, but not nearly as robust as the US.
January 13, 2017

Automated 80% of my list building!

Max Tuvshinbayar | TrustRadius Reviewer
Max Tuvshinbayar
Enterprise Account Development
indeni (Computer Networking, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Provide accurate contact information and real time triggers for buy signs.
  • Assign a dedicated customer success member that is there for you.
  • Ease of use and always updating and getting feedback from end users to improve their product
  • The UI can be improved but it does not prevent my workflow.
December 22, 2016

The Insider Info - at your fingertips

Liz Reiley | TrustRadius Reviewer
Liz Reiley
Director of Sales Operations
Listrak (Marketing and Advertising, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Trigger alerts are very detailed and timely
  • Customizable dashboards for each user
  • Ability to use for account based sales or as a general sales organization
  • Continuity from the sales process through account management - not needing to fill in the account manager [to] ok things discussed as important through the sales process
December 21, 2016

Go DiscoverOrg!

Verified User
Analyst in Sales
Marketing and Advertising Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Pros and Cons
  • Verifying lead and company information.
  • Updating quickly if you do find a mistake and keep you posted every step of the verification process.
  • Letting us know what technologies our prospects are using.
  • Stop switching account managers - we have multiple since we started using the product less than a year ago.
November 23, 2016

DiscoverOrg is Awesome

Mike Udasin | TrustRadius Reviewer
Mike Udasin
Enterprise Account Manager - North America
Ayehu Software Technologies Ltd. (Computer Software, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Org. Charts: Typically these are very accurate and help us to identify key decision makers.
  • Contact Info: DiscoverOrg does a great job of giving me accurate contact information like direct dial, mobile, email, and LinkedIn Profile.
  • Research Requests: Whenever I submit a research request, I typically receive a response within 24 hours. Most of the time I receive the info that I requested.
  • Technologies: Sometimes there are missing technologies that I know an organization uses based on my discussions with them.
  • Responsibilities: Sometimes there is very vague information about what a particular contact's role is within an organization.
November 04, 2016

DiscoverOrg - A Class of its own

Scott Shy | TrustRadius Reviewer
Scott Shy
Senior Account Executive
TelNet Worldwide, Inc. (Telecommunications, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Pros and Cons
  • Real Time Triggers - Accurate pain points, buying cycles, and management changes.
  • Org charts - Not just 411 data, but complete insight into who reports to whom, titles, seniority, and areas of responsibility - three very different metrics in the IT world!
  • Their people - Well trained, and caring. Of all vendors that I have ever used, if I could emulate one culture - it's theirs!
  • Webinars and content - DiscoverOrg finds great partners to provide additional content of value.
  • The translation of some of the data could use some attentions. Apostrophes come through as a character and has to be corrected. There are some inconsistencies to how names are reported - mainly with respect to where and how nicknames and maiden names are reported. Not a big deal, but slows the prospecting a bit.
  • It would be nice if all exports could default to Excel and not only CSV.
  • The pick lists could be better organized/categorized. I would recommend having better category headers. Example: Take all of the more granular titles and put them under a general header that can be taken in full, not at all, or hand-selected from a drop down. Examples: Security, App-Dev, BI, etc. These are not good prospects for me, so I'd simply pass on them. IT, Contact Center, etc., would apply, so I'd either take all, or select from within. In summary, less individual selection.
  • It would be nice if pick selections and trigger criteria could be made to default to a user's preferences on every logon without having to save a search. It gets cumbersome, and the criteria in my case (and in previous roles) it fairly static from search-to-search.
  • By the way, as a long-term user I`m being rather not-picky here. none of these are need to haves or deal-breakers. They would be "nice-to-haves" though.
June 22, 2016

Happy selling

Cal Francis | TrustRadius Reviewer
Cal Francis
Director, Strategic Accounts
Veracode (Computer & Network Security, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Fills in the gaps to org charts
  • Helps understand technologies in place
  • Sends alerts about current events and news for organizations and people I am interested about. This can be incredibly effective when trying to get the attention of a busy exec.
  • Setting up alerts is confusing
June 09, 2016

DiscoverOrg is your one stop shop for New Client Leads

Melanie Tanko | TrustRadius Reviewer
Melanie Tanko
Executive Assistant
Miro Consulting, Inc. (Information Technology and Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Some of our salesmen work with a specific software (e.g. Oracle, Microsoft, IBM) and I would drill down within DiscoverOrg to the type of software these companies currently use.
  • I would then discuss with my sales team what level of corporate executive they would like to speak to about our services and the beauty of DiscoverOrg is that you can choose a variety of drill down categories.
  • Whether your objective is to speak to CEOs or HR individuals you know you can get a variety of them.
  • I used this every month and would come up with several hundred results with at least a 75% success rate of new potential leads for our sales team!
  • I really only found one thing that was sometimes overwhelming when working with the software and that is that there can be so many results and having to export them sometimes the files were too large and had to be done in sections.
June 09, 2016

DiscoverOrg Review

Austin Scordato | TrustRadius Reviewer
Austin Scordato
Client Success Coordinator
Krueger-Gilbert Health Physics, Inc. (Hospital & Health Care, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Ease of use - platform is easy to navigate, easy to search, and easy to prospect.
  • Trigger Alerts - helpful tool that provides extra insight into company backgrounds and movement.
  • Consistently updated - helps provide a level of confidence in data that is within DORG. I know that the prospects in DORG are going to have accurate information.
  • Expanding horizons over more industries.
  • Easy sync of email marketing tools such as Outreach.
  • Ability to give rating of data provided, will help provide users with extra layer of confidence, or will know to wait until data is refreshed.
June 03, 2016

My DiscoverOrg Review

Verified User
Employee in Sales
Computer Software Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Org chart is very helpful in identifying key targets
  • Contact info seems to be accurate for most part
  • On old interface it was easy to import leads into Salesforce. The new interface not so much.
  • User interface
  • greater accuracy in which technologies are being used at company. I have found discrepancies after talking with prospects over phone.
  • Webinars for training or refresher course
May 27, 2016

DiscoverOrg Radiates Trust!

Trisha SanFilippo | TrustRadius Reviewer
Trisha SanFilippo
Cherwell Business Development Manager
Be Relevant Group (Information Technology and Services, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Linking each lead with their LinkedIn Profile
  • Connecting CRM with DiscoverOrg, so you can incorporate lead views via Salesforce or whichever CRM you have.
  • Ability to request more information or leads on an account.
  • Load time is very slow when putting in search terms.
  • Asthetics could be a bit improved.
  • Include pop up notifications or a chrome extension for any news happening at that current time.
May 27, 2016

DiscoverOrg Review

Verified User
Employee in Marketing
Legal Services Company, 201-500 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Key executives - something that could be outdated and incorrect easily - generally speaking was accurate
  • Easily understandable company profiles
  • Financials - almost all profiles had at least some financial information which is often hard to get
  • Financials were sometimes incorrect
  • UI was not optimal - user experience could have been better
  • Support was nonexistent- was never trained on the platform
May 24, 2016

DOrg review

John Blevins | TrustRadius Reviewer
John Blevins
Business development manager
Inside Sales Team (Information Technology and Services, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Pros and Cons
  • Seeing detailed ORG charts for IT companies
  • Using the advanced search functionality to find different companies that fit the criteria that I'd like to target.
  • Upload contacts directly from DOrg to Salesforce
  • While not my personal focus, I've heard from other people in the office that the non-IT databases are not as robust
  • The interface (particularly the new one) can be somewhat clunky and unintuitive
  • Keep the importing to Salesforce functionality at one click. In the new system it's much clunkier than the legacy system
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