Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Paycom is the best HRIS System
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Amazing Product - You won't be disappointed!
Takes the worry out of HR!
Inspection Technician Solution.
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Saving time and money!
Pricey but worth it
Awards
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Popular Features
- Update personal information (367)8.282%
- Direct deposit files (359)8.080%
- Pay calculation (359)7.979%
- View and generate pay and benefit information (364)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(324) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(310) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(311) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(312) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(234) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.9Organization and location management(270) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(359) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.6Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(359) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(364) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(367) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(326) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(177) Ratings
thank a team member
- 7.7View job history(291) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(312) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(309) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(310) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.7Manager tracking tools(268) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.3Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(683)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(51-75 of 390)A1 Serice & Platform
- Advanced Report Writer is an amazing tool
- The work flow process of using PAF's is a seamless process
- Client service is exceptional
- In displaying the effective dates for pay rates, it would seem more beneficial to display on form 1 rather than selecting another area to review the effective date.
Forever Grateful for Paycom!!!
- Expenses
- Taxes
- Onboarding
- Being able to export all courses in Paycom, in order to see a full list of course. names
- For address change notifications, it is unclear what action we do - it only gives me the option to delete the notification, not look over it for tax purposes, etc. Should be an option to 'ignore' or 'go to profile to changes taxes' if needed.
- COBRA - Generating COBRA should come in as a notification if we forget to do it after we submit a PAF. Extra layer of protection that COBRA does get generated.
New Paycom user
- Support with questions / issues
- Training
- Implementation support
- Accessibility (after hours)
- Occasional one-size-fits-all approach
- Occasional terminology differences
Helpful system!
- Employee self service
- Automated payroll
- Diverse options
- Lots of updates that are hard to keep up with
- Constant customer service turnover
- Some system functions that limit our capabilities
Paycom- Make the switch to use them!
- Training on the system use and functions
- They have a solution for all of our not so common issues
- They are very flexible with tailoring their products to what we need and don't need
- There are A LOT of features. This isn't necessarily bad, but it a lot to learn at one time.
- Although the packages are easily customizable, it would be great to be able to take parts out or add smaller parts of the package
Paycom leaves little to be desired
- Customer Service
- Benefit Management
- Expense Management
- PTO Accruals
- Request submissions are offline via a form rather than interactive online
- Rotating door of client service representatives
New to Paycom
- onboarding
- communication
- assigning training
Switch to Paycom! You will be pleasantly surprised!
- The payroll process is user-friendly.
- The employee self-service portal using the app or computer engages employees.
- The implementation was very structured and went well.
- Customer service has been exceptional.
- Billing isn't easy to understand and I have had some issues.
USE Paycom - They're amazing and we've saved so much time and energy making the switch
We have absolutely loved using their services and their team! We have been using them only for a few months now, but already we won't ever look back. Not only are they professionally fun, thorough, and great in their training and teaching, but they have proven very helpful in some large company transitions and have helped us move forward correctly and efficiently. Their system is very easy and straight forward to use, and everyone in the company has enjoyed how smooth and simple it is! I highly recommend Paycom to any company - big or small! They really are amazing.
- Payroll
- Clocking in/our and managing hours
- Reimbursements
- Creating New Employee Profiles / HR
- Finding documents that have been uploaded
- Editing employee profiles if the employee is having difficulties or made an error
Paycom
- Sales Team is very attentive
- Implementation team is very attentive
- Responsiveness needs to be worked on
- Implementation needs to take more time
Paycom - Right fit for the mid-sized company
- Training
- Transition
- Tracking / Reporting
- Alacarte options
- Benefits management
- The training is semi-intuitive, however, if you do not complete the same transaction weekly or monthly it is forgotten and requires relearning or additional training.
- Benefits / Deduction transition could be easier.
Paycom is 'da bomb'!
- Implementation was awesome! They listened to our needs, talked about solutions, and then delivered!
- REPORTING! It is soooooo easy in Paycom. You do not have to be a wizard or tech person to pull simple, or even complicated, reporting!
- The applicant tracking system is robust and allows a lot of customization, specialization (for those "weird" times you need special messaging), text messaging, and the list goes on! Really cut down on our recruiting time!
- In my eyes, Paycom has so much going really well, it is hard to pinpoint an area to improve on.
After 23 years in HR and experience in multiple HRIS systems, I confidently recommend Paycom
- Ease of use for end user
- Lots of built in functionality
- Dedicated support for implementation and troubleshooting
- Automation and tracking for nearly every HR function
- Training for nearly everything
- To many options in setup at times. This provides flexibility for set up based on business needs, but can be difficult to figure out what to select.
User Friendly Payroll System
- Customer Service
- User Friendly App
- As an employee of a company that has Paycom, I don't have any issues to report
User Friendly
- Organized
- User friendly
- Helpful
- Many ways to get to the same place
- Change wording sometimes
- They change things up frequently without us knowing
Happy at Paycom
When I came across Paycom I found that there was no scenario or task I put in front of them that they were not able to accommodate and was specific for our Compnay. I chose Paycom for the innovation of our employees being able to punch in and out on their mobile devices. This has also helped streamline the processing of payroll and has decreased the amount of payroll errors by 99%. It is also great that employees are able to request time off and it gets in front of scheduling for a quicker response and it helps scheduling jobs with the proper amount of employees on crew. We are going on just over a year and the Paycom systems are updated regularly with new features for both employees and employer. Along the way whenever an issue has come up, Paycom client services has gone above and beyond to help get the right answers and corrections to any issues. I look forward to a long relationship with Paycom and am excited to see the new innovations that come.
- Gives clear understandable answers to clients questions and concerns
- Provides great communication about available upgrades to their product
- Gives outstanding one on one in person help to understand Paycom's full range of uses.
- I would like to see a extra time given for training to employer and employees before going live for the first payroll process without the pressure of a definitive start date. I was told we would be charged additional fees if we could not start on the date we decided on and then was dropped in the middle of my first payroll run because the client service had a pre arranged appointment with another client. The first payroll run was very chaotic and stressful. Please be sure your client is comfortable and ready before processing. And perhaps plan to spend that first entire Payroll day with them.
- Would like to see more long-term client service assigned to our account. We have had ours change several times within the year and it just feels good knowing your going to call and speak with someone that knows you and/or your business well and can give a better educated answer based on your specific business needs.
- We are having an issue with our 2021 taxes and a discrepancy between what was reported to the IRS and the SS admin. I have supplied all the 941 information from our previous payroll provider that was sent to the IRS. I can not seem to get a real good answer about the discrepancy yet. Hoping this will be resolved soon though. I wish we had open access to speak directly to a tax team member. Everything gets communicated between a client service rep and it is difficult when they do not understand the tax situation.
Paycom - One of the top payroll and benefits systems out there!
- Paycom's user interface is extremely easy for me to navigate
- Paycom's system does not require too many steps to perform an action
- Paycom also allows for direct benefits enrollment vs. using a different system or a website
- I think they could improve the format of the paychecks. They're pretty basic which usually is a good thing, but I personally don't prefer it and I don't like the check images being on a separate page. Being a mortgage underwriter, I think the plainness of the paystubs appears like someone could have just typed it up themselves.
Can't Go Wrong Choosing Paycom
- Easy ability to clock in/clock out using the mobile app
- Paycom's automated I-9 process is an electronic verification - no more paper!
- The background screening module provides all necessary paperwork and state required documents directly to the new hire
- The ACA reports and how to correct them does not seem straight forward
2. The Paycom HRIS is more automated which results in less paper documentation and more electronic documentation, and provides time back to the HR department on a daily basis.
HR all in one place!
- Onboarding new hires
- time keeping options from kiosk to geofencing
- allows you to use it on whatever scale your business needs. Just for payroll or full HR functions
- benefit support - the EDI file team is not helpful.
- Exception point tracking - if you change your employees schedule, it updates that schedule from their start date, not the date of the change causing point tracking issues
- Performance Management - each year you have to create new reviews for each review group.
Great transition to Paycom!
- Implementation has been great
- Quick responses to questions
- Accurate time keeping and paychecks
- Time off calendar could have more customizable options
Employee Review.
- Time Management including time off requests and use of available PTO.
- Benefits - profiles of the offered benefits are easily accessed.
- Overall ability to help me understand my benefits and pay.
- I think detailing accrued PTO vs. used and approved time off could be easier to follow.
- Employee time off calendar is broken into different locations and not the whole employer.
- Mobile capabilities increased.
Paycom is Great!
- Time & Attendance - we like that Paycom lets employees verify their own time card and clock in and out from their phones
- Onboarding - online onboarding is much easier with Paycom
- Employees manage their own data, so less company risk
- When they do updates, sometimes there are bugs in the system
- Seems like there is more employee turnover, I always have a new specialist
Affordable and Easy to Use with Great Customer Service
- Ease of use is amazing
- Customer service is outstanding--we have our own service professional
- Keeps costs low
- I would like to be able to have my salaried people be paid automatically without having to do anything
The main thing that caused us to choose Paycom was their customer service. We have an assigned customer service representative for our account. This is very comforting to know that we have a consistent and reliable person who will be there to answer any questions or handle any problems that arise.
We've been a client of Paycom since 2002 and they have been a blessing to us over the years!
- Timekeeping
- Labor Allocation
- Tax Profiles
- Reporting Capabilities
- Dedicated Specialist
- I would like the ability to add new workers comp codes in the system on the client side rather than having to have the specialist do this.
- I would also like the ability to assign multiple Workers Comp codes to employees in one pay period, similar to the abilities we have with Tax profiles where you can also tie workers comp codes to hours on the timecard so that it will process through payroll with the right rates. We currently have a work around for this, set up through Labor Allocation however we are still having to figure rate calculations manually and subtract out the excluded OT and it does not tie back to the actual Workers Comp in Paycom or the Canned Paycom Workers Comp Reports. This would be an awesome improvement for companies who have employees constantly traveling from state to state with multiple work comp codes in a single pay period.
Paycom is a very robust system.
- System is easy to use.
- Reminders are sent.
- Report writing feature is easy to use.
- Ability to allocate resources for accounting purposes.
- layout of the new home screen is confusing.
- Preferred the previous home screen.
- Ability to add new manager isn't easy.
- Position management system is a little confusing to use.