Skip to main content
TrustRadius
SurveyMonkey

SurveyMonkey

Overview

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer…

Read more
Recent Reviews

TrustRadius Insights

Confusing and Outdated User Interface: Several users have found the user interface of SurveyMonkey to be confusing, difficult to navigate, …
Continue reading
TrustRadius Insights
TrustRadius Insights

Awesome Survey Tool!

10 out of 10
March 27, 2023
We use SurveyMonkey to create and distribute various surveys to our employees to include feedback, DEI, exit questionnaires, etc. Prior to …
Continue reading

Utterly Pointless Product

1 out of 10
February 23, 2022
We were going to use SurveyMonkey to survey our members. As we're volunteer-run, we use free services. SurveyMonkey is bottom-feeding …
Continue reading

SurveyMonkey Review

1 out of 10
June 11, 2021
As a consultant to nonprofit organizations, I use Survey Monkey to gauge stakeholder opinions on controversial issues like homelessness. I …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Response tracking (73)
    9.5
    95%
  • Standard reports (73)
    9.4
    94%
  • Multiple question types (74)
    9.1
    91%
  • Survey templates (71)
    9.0
    90%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Business Plan - Team Advantage

$27

Cloud
Per User Per Month (billed annually)

Personal Plan - Advantage Annual

$34

Cloud
Per User Per Month (billed annually)

Business Plan - Team Premier

$89

Cloud
Per User Per Month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.surveymonkey.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

SurveyMonkey

YouTube

Transformation ai SurveyMonkey Integration Demo

YouTube

Surveymonkey demo video

YouTube
Return to navigation

Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8
Avg 7.7

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.8
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

7
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

9.4
Avg 8.1

Survey Administration & Security

Features related to administration & security for survey tools and data.

9.5
Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

9.4
Avg 8.1
Return to navigation

Product Details

What is SurveyMonkey?

According to the vendor, SurveyMonkey is trusted by 98% of Fortune 500 companies and is used in over 350,000 organizations. Additionally, the vendor says SurveyMonkey’s people powered data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.


SurveyMonkey Features

Survey Format & Appearance Features

  • Supported: Online surveys
  • Supported: Paper surveys
  • Supported: Survey templates
  • Supported: Survey library
  • Supported: Themes
  • Supported: Custom logo/branding
  • Supported: Single page survey
  • Supported: Progression bar
  • Supported: Responsive design

Survey Content Features

  • Supported: Multimedia content
  • Supported: Drag-and-drop editor
  • Supported: Changes to live survey
  • Supported: Question bank
  • Supported: Question design help
  • Supported: Multiple question types
  • Supported: Matrix questions
  • Supported: Translation/multi-lingual

Survey Logic Features

  • Supported: Survey logic flexibility
  • Supported: Response requirement/validation
  • Supported: Skip logic
  • Supported: Conditional questions
  • Supported: Question branching
  • Supported: Piping logic
  • Supported: Randomization

Survey Reporting & Analytics Features

  • Supported: Response tracking
  • Supported: Data export
  • Supported: Real-time results
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Visualizations
  • Supported: Analytics

Survey Integrations Features

  • Supported: CRM Integration
  • Supported: Social media integration
  • Supported: E-commerce integration

Survey Automation Features

  • Supported: Notifications and alerts
  • Supported: Calendar/scheduling
  • Supported: Follow-up emails

Survey Distribution Features

  • Supported: In-tool invites
  • Supported: Email distribution
  • Supported: Cross-channel distribution
  • Supported: Anonymous responses
  • Supported: Vendor-offered crowdsourcing
  • Supported: Unlimited questions per survey
  • Supported: Unlimited responses per survey
  • Supported: Respondent restrictions

Survey Administration & Security Features

  • Supported: Multiple users
  • Supported: Access controls
  • Supported: Compliance

Additional Features

  • Supported: NOTE: Features vary by plan. See details here: https://www.surveymonkey.com/pricing/details/

SurveyMonkey Integrations

SurveyMonkey Competitors

SurveyMonkey Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

Qualtrics XM for Strategy and Research, Alchemer, and Typeform are common alternatives for SurveyMonkey.

Reviewers rate Response tracking and Data export and Custom reports highest, with a score of 9.5.

The most common users of SurveyMonkey are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1056)

Attribute Ratings

Reviews

(1-25 of 76)
Companies can't remove reviews or game the system. Here's why
September 01, 2023

Best Survey Tool

MA
Mohammed Alkayal
Project Officer
SPC Free Zone (Government Administration, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
86.66666666666666%
8.7
Survey templates
90%
9.0
Themes
70%
7.0
Custom logo/branding
100%
10.0
Survey Content (3)
83.33333333333334%
8.3
Changes to live survey
70%
7.0
Question design help
90%
9.0
Multiple question types
90%
9.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
100%
10.0
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
March 27, 2023

Awesome Survey Tool!

Verified User
Professional in Human Resources
Transportation/Trucking/Railroad Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
83.33333333333334%
8.3
Survey templates
100%
10.0
Themes
50%
5.0
Custom logo/branding
100%
10.0
Survey Content (3)
100%
10.0
Changes to live survey
100%
10.0
Question design help
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
50%
5.0
Survey logic flexibility
50%
5.0
Survey Reporting & Analytics (5)
80%
8.0
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
N/A
N/A
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
100%
10.0
Vendor-offered crowdsourcing
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
July 09, 2022

Only 2 devices per account?!

KH
Kay Haven
Director
TRES LLC (Education Management, 1-10 employees)
Score 2 out of 10
Vetted Review
Verified User
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
N/A
N/A
Survey templates
N/A
N/A
Themes
N/A
N/A
Custom logo/branding
N/A
N/A
Survey Content (3)
N/A
N/A
Changes to live survey
N/A
N/A
Question design help
N/A
N/A
Multiple question types
N/A
N/A
Survey Logic (1)
N/A
N/A
Survey logic flexibility
N/A
N/A
Survey Reporting & Analytics (5)
N/A
N/A
Response tracking
N/A
N/A
Data export
N/A
N/A
Standard reports
N/A
N/A
Custom reports
N/A
N/A
Analytics
N/A
N/A
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
N/A
N/A
Access controls
N/A
N/A
Compliance
N/A
N/A
March 24, 2022

Survey Monkey is a great surveying software for small businesses

BL
Brandon Lai
IT Manager
Mantra Fitness (Health, Wellness and Fitness, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
20%
2.0
Survey templates
N/A
N/A
Themes
30%
3.0
Custom logo/branding
30%
3.0
Survey Content (3)
96.66666666666666%
9.7
Changes to live survey
100%
10.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
42%
4.2
Response tracking
90%
9.0
Data export
N/A
N/A
Standard reports
60%
6.0
Custom reports
N/A
N/A
Analytics
60%
6.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
30%
3.0
Access controls
60%
6.0
Compliance
N/A
N/A
February 23, 2022

Utterly Pointless Product

Verified User
Director in Other
Sports Company, 51-200 employees
Score 1 out of 10
Vetted Review
Verified User
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
10%
1.0
Survey templates
10%
1.0
Themes
10%
1.0
Custom logo/branding
10%
1.0
Survey Content (3)
10%
1.0
Changes to live survey
10%
1.0
Question design help
10%
1.0
Multiple question types
10%
1.0
Survey Logic (1)
10%
1.0
Survey logic flexibility
10%
1.0
Survey Reporting & Analytics (5)
10%
1.0
Response tracking
10%
1.0
Data export
10%
1.0
Standard reports
10%
1.0
Custom reports
10%
1.0
Analytics
10%
1.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
10%
1.0
Vendor-offered crowdsourcing
10%
1.0
Respondent restrictions
10%
1.0
Survey Administration & Security (2)
10%
1.0
Access controls
10%
1.0
Compliance
10%
1.0
December 30, 2021

[In My Opinion, I Think They're] Frauds - [I believe You Should] Be Careful [of] the Renewal Conditions

Stefan Achard | TrustRadius Reviewer
Stefan Achard
President and Founder
Connectiviti (Management Consulting, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
10%
1.0
Survey templates
10%
1.0
Themes
10%
1.0
Custom logo/branding
10%
1.0
Survey Content (3)
36.666666666666664%
3.7
Changes to live survey
30%
3.0
Question design help
60%
6.0
Multiple question types
20%
2.0
Survey Logic (1)
10%
1.0
Survey logic flexibility
10%
1.0
Survey Reporting & Analytics (5)
10%
1.0
Response tracking
10%
1.0
Data export
10%
1.0
Standard reports
10%
1.0
Custom reports
10%
1.0
Analytics
10%
1.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (1)
10%
1.0
Respondent restrictions
10%
1.0
Survey Administration & Security (2)
10%
1.0
Access controls
10%
1.0
Compliance
10%
1.0
September 05, 2021

And the SurveyMonkey says........

CP
Curtis Pierre
Regional HR Manager
Home Depot (Retail, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
80%
8.0
Survey templates
80%
8.0
Themes
80%
8.0
Custom logo/branding
80%
8.0
Survey Content (3)
70%
7.0
Changes to live survey
70%
7.0
Question design help
70%
7.0
Multiple question types
70%
7.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
50%
5.0
Response tracking
60%
6.0
Data export
60%
6.0
Standard reports
50%
5.0
Custom reports
40%
4.0
Analytics
40%
4.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
60%
6.0
Vendor-offered crowdsourcing
50%
5.0
Respondent restrictions
70%
7.0
Survey Administration & Security (2)
70%
7.0
Access controls
70%
7.0
Compliance
70%
7.0
August 03, 2021

Survey Monkey, Fast, Simple, Convenient

Verified User
Analyst in Information Technology
Higher Education Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
90%
9.0
Survey templates
90%
9.0
Themes
80%
8.0
Custom logo/branding
100%
10.0
Survey Content (3)
80%
8.0
Changes to live survey
90%
9.0
Question design help
50%
5.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
84%
8.4
Response tracking
90%
9.0
Data export
80%
8.0
Standard reports
90%
9.0
Custom reports
80%
8.0
Analytics
80%
8.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
80%
8.0
Access controls
90%
9.0
Compliance
70%
7.0
July 29, 2021

Super Easy Survey Creation

Andrea Hester | TrustRadius Reviewer
Andrea Hester
Director Of Operations
Clearfire, Inc. (Internet, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
76.66666666666667%
7.7
Survey templates
80%
8.0
Themes
80%
8.0
Custom logo/branding
70%
7.0
Survey Content (3)
93.33333333333334%
9.3
Changes to live survey
100%
10.0
Question design help
90%
9.0
Multiple question types
90%
9.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
94%
9.4
Response tracking
90%
9.0
Data export
90%
9.0
Standard reports
100%
10.0
Custom reports
90%
9.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
95%
9.5
Vendor-offered crowdsourcing
90%
9.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
July 06, 2021

SurveyMonkey, easy and fun enough for a monkey.

Shawn Bennett | TrustRadius Reviewer
Shawn Bennett
Sr. Account Executive - Inbound Team Lead
Menufy (Telecommunications, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
100%
10.0
Survey templates
100%
10.0
Themes
100%
10.0
Custom logo/branding
100%
10.0
Survey Content (3)
100%
10.0
Changes to live survey
100%
10.0
Question design help
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
100%
10.0
Survey logic flexibility
100%
10.0
Survey Reporting & Analytics (5)
100%
10.0
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
100%
10.0
Vendor-offered crowdsourcing
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
90%
9.0
Access controls
100%
10.0
Compliance
80%
8.0
June 24, 2021

SurveyMonkey is a great value

Caroline Dobson | TrustRadius Reviewer
Caroline Dobson
Human Resources Generalist
CloudCheckr (Information Technology & Services, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
100%
10.0
Survey templates
100%
10.0
Themes
100%
10.0
Custom logo/branding
100%
10.0
Survey Content (3)
90%
9.0
Changes to live survey
100%
10.0
Question design help
80%
8.0
Multiple question types
90%
9.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
98%
9.8
Response tracking
90%
9.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Analytics
100%
10.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
June 18, 2021

SurveyMonkey is Worth Trying

Verified User
Analyst in Human Resources
Paper & Forest Products Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
90%
9.0
Survey templates
90%
9.0
Themes
90%
9.0
Custom logo/branding
90%
9.0
Survey Content (3)
53.33333333333333%
5.3
Changes to live survey
N/A
N/A
Question design help
70%
7.0
Multiple question types
90%
9.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
90%
9.0
Response tracking
90%
9.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
45%
4.5
Access controls
90%
9.0
Compliance
N/A
N/A
June 14, 2021

SurveyMonkey - simple and user-friendly

Verified User
Program Manager in Sales
Non-Profit Organization Management Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
73.33333333333333%
7.3
Survey templates
80%
8.0
Themes
70%
7.0
Custom logo/branding
70%
7.0
Survey Content (3)
63.33333333333333%
6.3
Changes to live survey
N/A
N/A
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
64%
6.4
Response tracking
100%
10.0
Data export
70%
7.0
Standard reports
70%
7.0
Custom reports
N/A
N/A
Analytics
80%
8.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
50%
5.0
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
June 11, 2021

SurveyMonkey Review

Chuck Flacks | TrustRadius Reviewer
Chuck Flacks
Founder and Principal
Flacks Seed Consulting (Non-profit Organization Management, 1-10 employees)
Score 1 out of 10
Vetted Review
Verified User
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
60%
6.0
Survey templates
50%
5.0
Themes
50%
5.0
Custom logo/branding
80%
8.0
Survey Content (3)
86.66666666666666%
8.7
Changes to live survey
100%
10.0
Question design help
60%
6.0
Multiple question types
100%
10.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
72%
7.2
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Analytics
N/A
N/A
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
N/A
N/A
Access controls
N/A
N/A
Compliance
N/A
N/A
May 18, 2021

Easy to use software to build surveys, quizzes, internal 360 reviews, and much much more!!

TC
Tiffany Consalvo
Practice Administrator
Consulting (Veterinary, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
76.66666666666667%
7.7
Survey templates
100%
10.0
Themes
60%
6.0
Custom logo/branding
70%
7.0
Survey Content (3)
93.33333333333334%
9.3
Changes to live survey
90%
9.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
88%
8.8
Response tracking
80%
8.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
90%
9.0
Access controls
90%
9.0
Compliance
90%
9.0
May 17, 2021

Survey says.... Totally disappointed

Diane Bickers | TrustRadius Reviewer
Diane Bickers
Stakeholder Relations, Ontario Shared Services
BPYC (Non-profit Organization Management, 1-10 employees)
Score 2 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
N/A
N/A
Survey templates
N/A
N/A
Themes
N/A
N/A
Custom logo/branding
N/A
N/A
Survey Content (3)
N/A
N/A
Changes to live survey
N/A
N/A
Question design help
N/A
N/A
Multiple question types
N/A
N/A
Survey Logic (1)
N/A
N/A
Survey logic flexibility
N/A
N/A
Survey Reporting & Analytics (5)
N/A
N/A
Response tracking
N/A
N/A
Data export
N/A
N/A
Standard reports
N/A
N/A
Custom reports
N/A
N/A
Analytics
N/A
N/A
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
N/A
N/A
Access controls
N/A
N/A
Compliance
N/A
N/A
May 13, 2021

Better options out there

Verified User
Employee in Marketing
Hospital & Health Care Company, 1001-5000 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
50%
5.0
Survey templates
50%
5.0
Themes
50%
5.0
Custom logo/branding
50%
5.0
Survey Content (3)
40%
4.0
Changes to live survey
30%
3.0
Question design help
40%
4.0
Multiple question types
50%
5.0
Survey Logic (1)
10%
1.0
Survey logic flexibility
10%
1.0
Survey Reporting & Analytics (5)
58%
5.8
Response tracking
70%
7.0
Data export
70%
7.0
Standard reports
70%
7.0
Custom reports
70%
7.0
Analytics
10%
1.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
45%
4.5
Vendor-offered crowdsourcing
50%
5.0
Respondent restrictions
40%
4.0
Survey Administration & Security (2)
60%
6.0
Access controls
80%
8.0
Compliance
40%
4.0
May 13, 2021

Beautiful and modern survey forms

VC
Vasilii Chistyakov
Owner
Electronov.net (Retail, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
100%
10.0
Survey templates
100%
10.0
Themes
100%
10.0
Custom logo/branding
100%
10.0
Survey Content (3)
100%
10.0
Changes to live survey
100%
10.0
Question design help
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
100%
10.0
Survey logic flexibility
100%
10.0
Survey Reporting & Analytics (5)
96%
9.6
Response tracking
100%
10.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
90%
9.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
100%
10.0
Vendor-offered crowdsourcing
100%
10.0
Respondent restrictions
100%
10.0
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
May 12, 2021

Don't search for an alternative; SurveyMonkey is the gold standard for a reason

Verified User
Vice-President in Other
Public Relations and Communications Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
93.33333333333334%
9.3
Survey templates
100%
10.0
Themes
80%
8.0
Custom logo/branding
100%
10.0
Survey Content (3)
93.33333333333334%
9.3
Changes to live survey
80%
8.0
Question design help
100%
10.0
Multiple question types
100%
10.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
90%
9.0
Response tracking
90%
9.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
85%
8.5
Vendor-offered crowdsourcing
80%
8.0
Respondent restrictions
90%
9.0
Survey Administration & Security (2)
90%
9.0
Access controls
90%
9.0
Compliance
90%
9.0
May 12, 2021

Easy data collection and data review!

Verified User
Employee in Other
Health, Wellness and Fitness Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
86.66666666666666%
8.7
Survey templates
100%
10.0
Themes
80%
8.0
Custom logo/branding
80%
8.0
Survey Content (3)
83.33333333333334%
8.3
Changes to live survey
80%
8.0
Question design help
70%
7.0
Multiple question types
100%
10.0
Survey Logic (1)
70%
7.0
Survey logic flexibility
70%
7.0
Survey Reporting & Analytics (5)
60%
6.0
Response tracking
70%
7.0
Data export
80%
8.0
Standard reports
80%
8.0
Custom reports
70%
7.0
Analytics
N/A
N/A
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
N/A
N/A
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
N/A
N/A
Survey Administration & Security (2)
80%
8.0
Access controls
80%
8.0
Compliance
80%
8.0
April 29, 2021

Global leader in online survey projects

Duane Thompson | TrustRadius Reviewer
Duane Thompson
Product Development Lead
AT&T (Telecommunications, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
96.66666666666666%
9.7
Survey templates
100%
10.0
Themes
90%
9.0
Custom logo/branding
100%
10.0
Survey Content (3)
93.33333333333334%
9.3
Changes to live survey
90%
9.0
Question design help
90%
9.0
Multiple question types
100%
10.0
Survey Logic (1)
90%
9.0
Survey logic flexibility
90%
9.0
Survey Reporting & Analytics (5)
90%
9.0
Response tracking
90%
9.0
Data export
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
90%
9.0
Vendor-offered crowdsourcing
90%
9.0
Respondent restrictions
90%
9.0
Survey Administration & Security (2)
90%
9.0
Access controls
90%
9.0
Compliance
90%
9.0
April 28, 2021

A must-have tool for research

Verified User
Team Lead in Other
Computer Software Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
80%
8.0
Survey templates
80%
8.0
Themes
90%
9.0
Custom logo/branding
70%
7.0
Survey Content (3)
86.66666666666666%
8.7
Changes to live survey
80%
8.0
Question design help
80%
8.0
Multiple question types
100%
10.0
Survey Logic (1)
70%
7.0
Survey logic flexibility
70%
7.0
Survey Reporting & Analytics (5)
78%
7.8
Response tracking
70%
7.0
Data export
70%
7.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
60%
6.0
Vendor-offered crowdsourcing
70%
7.0
Respondent restrictions
50%
5.0
Survey Administration & Security (2)
100%
10.0
Access controls
100%
10.0
Compliance
100%
10.0
April 16, 2021

SurveyMonkey excellent for staff feedback

Jason Emery | TrustRadius Reviewer
Jason Emery
AIS Director
ISU Corp (Education Management, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
86.66666666666666%
8.7
Survey templates
90%
9.0
Themes
80%
8.0
Custom logo/branding
90%
9.0
Survey Content (3)
73.33333333333333%
7.3
Changes to live survey
80%
8.0
Question design help
60%
6.0
Multiple question types
80%
8.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
84%
8.4
Response tracking
90%
9.0
Data export
100%
10.0
Standard reports
100%
10.0
Custom reports
60%
6.0
Analytics
70%
7.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
35%
3.5
Vendor-offered crowdsourcing
N/A
N/A
Respondent restrictions
70%
7.0
Survey Administration & Security (2)
80%
8.0
Access controls
80%
8.0
Compliance
80%
8.0
April 14, 2021

SurveyMonkey takes the cake

Verified User
Team Lead in Other
Political Organization Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
96.66666666666666%
9.7
Survey templates
90%
9.0
Themes
100%
10.0
Custom logo/branding
100%
10.0
Survey Content (3)
90%
9.0
Changes to live survey
100%
10.0
Question design help
70%
7.0
Multiple question types
100%
10.0
Survey Logic (1)
100%
10.0
Survey logic flexibility
100%
10.0
Survey Reporting & Analytics (5)
82%
8.2
Response tracking
80%
8.0
Data export
80%
8.0
Standard reports
90%
9.0
Custom reports
80%
8.0
Analytics
80%
8.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution
N/A
N/A
Survey Administration & Security (2)
50%
5.0
Access controls
100%
10.0
Compliance
N/A
N/A
April 14, 2021

Easy, professional solution to designing and distributing surveys

Verified User
Employee in Information Technology
Education Management Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SurveyMonkey Feature Ratings
Survey Format & Appearance (3)
90%
9.0
Survey templates
90%
9.0
Themes
90%
9.0
Custom logo/branding
90%
9.0
Survey Content (3)
86.66666666666666%
8.7
Changes to live survey
90%
9.0
Question design help
90%
9.0
Multiple question types
80%
8.0
Survey Logic (1)
80%
8.0
Survey logic flexibility
80%
8.0
Survey Reporting & Analytics (5)
86%
8.6
Response tracking
90%
9.0
Data export
80%
8.0
Standard reports
90%
9.0
Custom reports
80%
8.0
Analytics
90%
9.0
Survey Integrations
N/A
N/A
Survey Automation
N/A
N/A
Survey Distribution (2)
90%
9.0
Vendor-offered crowdsourcing
90%
9.0
Respondent restrictions
90%
9.0
Survey Administration & Security (2)
90%
9.0
Access controls
90%
9.0
Compliance
90%
9.0
Return to navigation