Overview
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
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Awards
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Pricing
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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TriNet Demo
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Features
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Product Details
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- Tech Details
- Downloadables
- FAQs
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR solutions
tailored by industry. The vendor aims to free SMBs from HR complexities by offering access
to human capital expertise, benefits, risk mitigation and compliance, payroll and
real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to
focus on growing their business.
TriNet Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
Succession Planning Features
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
TriNet Video
TriNet PEO Overview
TriNet Integrations
TriNet Competitors
TriNet Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
TriNet Downloadables
Frequently Asked Questions
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Reviewers rate Support for external payroll vendors highest, with a score of 8.
The most common users of TriNet are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 531)
Customer Service Non-Existent
Rating: 1 out of 10
May 15, 2021
Vetted Review
Verified User
3 years of experience
We utilize TriNet for full service HR and Payroll.
- Easy to use Platform
- Integration to Quickbooks
Cons
- Customer Service
- Response times
- Pricing
Best customer service experience!
Rating: 9 out of 10
November 22, 2017
Vetted Review
Verified User
1 year of experience
We are a Finnish company, based in Finland. We use Trinet for our US employees, mainly for HR purposes, such as payroll handling and vacation calculations.
- Our contact person at Trinet is hands-down the best ever, and the main reason for my satisfaction. She answers promptly and is there always for me, also for silly questions.
- Clear and easy-to-use platform
Cons
- From a Finnish point-of-view, Trinet has the updates running always, when I would like to use the platform. So I can sometimes use it first at the end of my working day.
TriNet leads in customer service and support!
Rating: 10 out of 10
November 02, 2017
Vetted Review
Verified User
3 years of experience
We use TriNet HR Passport for payroll and benefits management across the whole organization. We do not use any add on services. Using TriNet makes it possible to have employees in multiple states without having to become an expert in a new state's employment laws and to offer an array of benefits with one stop shopping.
- Our human capital consultant is fabulous and we benefit from her expertise when addressing complex employee relations issues. She provides great customer service - is responsive and thoughtful and serves as our liaison to TriNet as a whole.
- I appreciate the extent to which TriNet leadership not only listens to client feedback but actively incorporates it into decision making and then reports back on steps taken.
- TriNet provides good communication about HR developments, such as changes in the law.
- TriNet engages clients through events, such as luncheon panel presentations.
Cons
- The payroll system is not as easy to use as competitors (ADP and Paychoice). Reporting is more cumbersome.
- TriNet's payroll processes involve layers of TriNet employee review and changes are sometimes made with out consulting our payroll staff person. Conversely, often we as the client may communicate clear instructions for handling special or final payroll and find that those instructions have been ignored, resulting in payment errors. Resolution of errors can sometimes involve several steps on the client's part.
- TriNet needs to do a better job at advertising value added features, such as training and employment law resources. TriNet offers a lot of great resources but you have to look for them.
Top Notch Customer Service - PEO/Payroll/HR
Rating: 10 out of 10
March 28, 2023
SP
Vetted Review
Verified User
3 years of experience
TriNet is used as our PEO for Payroll and Human Resources administration.
- Top notice customer service!
- Efficient with solving open issues!
- Constant professionalism and courteousness!
Cons
- Report writer and canned reports.
TriNet HR Operations and Customer Service Cannot be Beat!
Rating: 8 out of 10
November 02, 2017
Vetted Review
Verified User
1 year of experience
TriNet is basically providing HR Operations services and I have used them for employee relations/legal advice as well.
- Customer Service
- Benefits
- Payroll
Cons
- I do not like the Passport beta website currently. Information is difficult to obtain and is not always accurate.