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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
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How Webex Meetings Differs From Its Competitors

Organizational Challenges Faced

The main challenges we faced was having multiple vendors already in the organisation with similar abilities to WebEx. Trying to align everyone on to the same platform can be very difficult. There was also the cultural barrier of many people not wanting to use video. It has taken time to adopt but …
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Organizational Challenges Faced

We faced how to get work phones at home, how to set up VPN's for employees to log into our secure network at home and how we would do office visits virtual, we had done this before but it was in office and the patient was virtual.
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Hybrid Work Experience

It can be hard to integrate hybrid work if the employee or the population you service is underserved and may not have the knowledge or the equipment to do a visit or work.
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Organizational Challenges Faced

My primary challenge involved Anyconnect and Cisco Device Connector.
Anyconnect as the VPN tends to have an issue with server connectivity establishment some days, which prohibits workflow. Cisco Device Connector requires an update several times (which is necessary), but I don't have admin access …
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Organizational Challenges Faced

Training staff to become comfortable with new software is challenging as many are resistant to change but the Webex/Cisco solutions we deployed have been user-friendly enough that most staff were onboarded with relatively few issues. The planning process was highly accelerated out of a need for …
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Impact on Organizational Challenges

It has eliminated the challenges we previously faced with the logistics of travel arrangements. Combining this with the time/cost savings involved has been a huge positive impact! The new hybrid work environment is here to stay, no question about it.
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Hybrid Work Experience

We've experienced the future, no longer requiring a commute to the office has been a wonderful improvement and has improved the quality of work provided by staff. It has been a great benefit to work/life balance.
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Organizational Challenges Faced

Has more collaboration with team members at different locations. Sometimes, the communication is very detailed and specific. Have big group of participants attending the same meeting to exchange ideas, explanation of the requirements and challenges, demonstrate the detailed work and result. Need …
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Impact on Organizational Challenges

Using Cisco work solutions is easier and more stable comparing with previous online communication solutions. It also has much better cross platform performance and is more friendly for the mobile users. Therefore, it is easier to communicate with people outside the company and reduce the …
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Hybrid Work Experience

I use a hybrid work model pretty much every day. Need to communicate the work content, show the progress, discuss the design details, demo the result or give instructions with co-workers across the country. Need a affordable while easier to use solution to support different types of communication.
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Hybrid Work Implementation Progress

We have enabled Hybrid Work solution, much before the pandemic, given we are a Global Business. After the pandemic being more dynamic with Hybrid work has become essential. The dynamics is essential to have a fall back communication plan if the primary isn't acceptable by all parties, or has …
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Organizational Challenges Faced

The main organizational challenges I faced when implemented hybrid work was to maintain the spirit of teamwork, synergy and interpersonal relationships among employees. Coordinating work teams and people is significantly more complex in a hybrid environment than when collaborating face-to-face. …
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Impact on Organizational Challenges

I mentioned before that some of the main challenges we faced when transitioning to the hybrid work environment were related to interpersonal relationships, the coordination of work teams and overcoming that barrier of not turning on the camera to transmit video that there was originally. With …
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Hybrid Work Experience

Both myself and my co-workers, employees and/or clients using a hybrid work model have experienced a simple, flexible and efficient work model, both performing tasks from home and in the office, that is to say anyware, without affecting productivity. With this scheme, the workplace is no longer a …
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Hybrid Work Implementation Progress

With the pandemic we had to accelerate the process of change in the way they worked and collaborated in the company, we had to quickly think of a solution that would allow us to work 100% remotely efficiently, for this we used Cisco Webex products in the cloud . Recommendations to migrate to this …
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Other Products Considered

There are many and varied vendors on the market that in recent years have developed very good collaboration products and that may eventually compete with Cisco products, whether in terms of features, functionality or cost benefit. In this sense, Webex is, in my opinion, the market leader and the …
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Organizational Challenges Faced

With the onset of the pandemic, many organizations transitioned to remote work to comply with lockdowns and social distancing measures. Webex Meetings provided a seamless platform for teams to collaborate virtually. It allowed employees to conduct meetings, share documents, and communicate …
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Impact on Organizational Challenges

As in-person events were canceled or restricted, Webex Meetings became a valuable platform for hosting virtual conferences, seminars, and trade shows. Businesses and organizations connected with their audiences worldwide through webinars and virtual events.
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Impact on Organizational Challenges

Webex Meetings with the Room OS devices have been useful to allow us to have many kinds of meetings. However, in most cases, conventional all-online meetings work OK, with everybody in their own office... even if they're in the same building with each other. This provides the best possible …
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Impact on Organizational Challenges

It helped us in Administrative tasks for end user support. Webex Meetings helped us in regular team meetings. Webex Meetings helped the team in knowledge transfer sessions for wide audience with recordings and transcriptions. Presentations are handled at ease without any network bandwidth issues. …
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Hybrid Work Experience

It helped us in Administrative tasks for end user support. Webex helped us in regular team meetings. Webex helped the team in knowledge transfer sessions for wide audience with recordings and transcriptions. Presentations are handled at ease without any network bandwidth issue. Never faced any …
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Organizational Challenges Faced

Webex Meetings allowed us to implement quickly with little challenges. Cisco does have some billing and user agreement issues that do not make it as user-friendly to start. Relying on account managers is fine, but when they consistently change positions, it can be difficult to rebuild a …
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Impact on Organizational Challenges

It allows us to integrate a true sweet of products. Cisco room kits also allow us to show true professionalism in our meetings and specifically WOWS our clients and potential clients when they come to our office. The return to office should not be a mandate but a magnet. Cisco is continuing to …
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Organizational Challenges Faced

First of all it's about people's behaviour and attitudes toward the technology itself, someone who is unwilling to attend a meeting, can easily create an excuse saying that the connection is unstable and try to bail out from the meeting itself, that's something not possible in the office. However …
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Impact on Organizational Challenges

Cisco's solutions made broadcasting a message to everyone easy that increases the employee morale, this feature of having a C-level executive talking to all company with a very good quality audio and visual increase the loyalty of our employees and for that we need to think Cisco's tool, although …
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Hybrid Work Experience

We are now working with 2 to 3 model, when covid affects first starting to lift it was 1-4 first but then it's changed to 2-3. Sometimes companies tried to make it 3 to 2 model, by the way the former stands of office days and latter stands for home office days.
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Organizational Challenges Faced

Ensuring efficient collaboration between team members. Creating a sense of belonging and some team spirit in a hybrid environment. Maintaining the company culture. Finding mechanisms to evaluate productivity, provide feedback, and maintain accountability without micromanaging remote employees. …
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Impact on Organizational Challenges

Cisco's hybrid work solutions have ensure that team members could communicate and collaborate seamlessly, regardless of whether they are working from home or in the office. Additionally, it created a sense of belonging in a hybrid environment, which initially was a challenge since we needed to …
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Hybrid Work Experience

I feel like me and my coworkers have been enjoying the flexibility that hybrid work offers. We can now tailor our environment to our needs, i.e. coming to the office for tasks that require interaction and staying at home for task that require focus. It has also improved work-life balance (as you …
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Adoption

A majority of my colleagues use it, including R&D research team, communication team, admin team and sales team.It is widely adopted across the company as a tool for communication and collaboration. We use it for cross team collaboration as well as communication with external partners.
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Adoption

It was used throughout the entire Apple sphere, Australia wide, and I also believe internationally. We would mostly use it as a store independently, but Webex was also used to join in on state wide meetings where we would host special meetings that everyone around the state would join from …
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Adoption

company-wide use. adopted across all departments, across all divisions, all user types whether on-site or remote, onshore or offshore.
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Adoption

It gives convenience in attending meetings or trainings using this application. It saves a lot of time, since there is no need to travel just to attend a meetings or trainings. Not just saving time, also saves transportation expenses. Also, the Webex Meetings has the tools can use to collaborate …
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Hybrid Work Implementation Progress

We usually meet our clients and partners almost daily. By using this application, meeting clients and partners are now more convenient because it can be done virtually. This application gives us a lot of convenience and saving us more time and less expenses in traveling in attending meetings. …
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Organizational Challenges Faced

The challenge that I faced in hybrid work was, during working from home, since I don't have a strong internet connection at home. Im having a challenges in connectivity. There were time, i got disconnected for a while in the meeting. But, good thing it does not consume much of data, and the speech …
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Impact on Organizational Challenges

The impact of this solutions is, attending meetings is now possible anywhere. That gives convenience since its now virtual. Also, the saving of time, transportation expenses and also efforts in attending meetings of face to face. I am able to make more time for other tasks and attend more meetings …
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Ease-of-Use

The organization benefited in saving a lot of time and maximizing the working hours. Also, the recording of the meetings is now easy and accessible, its easy to review for future references.
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Security

It has the security to choose the right person who will attend the meetings. The admin has the access to admit the person/s to attend and mute if necessary. The participant who will require to share the screen.
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Adoption

It's used across various industries and sizes of companies, from small businesses to large enterprises. However, the extent of its adoption can significantly vary from one company to another based on their unique needs, budget, technical infrastructure, and company policies.
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Organizational Challenges Faced

Communication: Ensuring effective communication in a hybrid model can be challenging as employees work from different locations and possibly different time zones. Technology and Infrastructure: Implementing the right technology and infrastructure to support remote work is crucial. This might …
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Hybrid Work Experience

Hybrid work models can offer greater flexibility, allowing employees to balance their work and personal life more effectively. This can lead to increased employee satisfaction and potentially better productivity. While tools like Cisco Webex can help facilitate communication, working in a hybrid …
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Ease-of-Use

Automatic noise suppression can help attendees focus on the meeting without being distracted by background noise. Real-time transcription can aid in understanding and following the conversation, especially for non-native speakers or individuals with hearing impairments. The automatic note-taking …
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All-in-one Platform

Cisco Webex Room Series: The Room Series video conferencing devices, including the Room Kit, Room Kit Plus, and Room Kit Pro, are designed to integrate with Webex Meetings. This integration allows for a more immersive meeting experience with high-quality video and audio.

Cisco Webex Board: The …
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Security

Interoperability: Webex Meetings allows users to join meetings from any device, including desktops, laptops, smartphones, and tablets. It also integrates well with a wide range of other tools, such as productivity and project management apps, which can help streamline workflows.

Security: Cisco is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Other
Hospital & Health Care Company, 1-10 employees
Verified User
Team Lead in Information Technology
Computer Networking Company, 201-500 employees

Video Reviews

2 videos

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Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

 

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

 

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Webex Meetings Downloadables

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2390)

Attribute Ratings

Reviews

(26-50 of 80)
Companies can't remove reviews or game the system. Here's why
May 28, 2020

Webex is #1 in my book!

SB
Sandt Brian
System/DB/UCCE Admin
HBCS (Hospital & Health Care, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Customer Support
I have never had to contact support. The product has always worked well for me. I can only say that Cisco support is usually pretty good but once in a while you get that support person who just doesn't understand.
May 15, 2020

Cisco WebEx: my go-to collaboration tool when I can't always be on the go

Don Peterson | TrustRadius Reviewer
Don Peterson
IT Operations Manager
Sterilite Corporation (Consumer Goods, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
I've had to reach out to Cisco WebEx Support a number of times. They are always very quick to respond and are very helpful. Most of the times I've had to call support were for users who created their own WebEx account using their corporate email address. When we would try to add them to the corporate account it would fail because of the existing account. Support was able to help in most cases.
April 22, 2020

Cisco Webex providing a solid meeting foundation for the enterprise.

Nick Sevening | TrustRadius Reviewer
Nick Sevening
Supervisor, UC Engineering
ACI Worldwide (Financial Services, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
Cisco TAC always does an excellent job of collecting information, following up on required logs and information to fully troubleshoot the issue. The ticket management and upload process is very easy to use and follow and allows for our front line support teams to be able to open tickets for audio quality or other external issues and track them.
April 21, 2020

Safe Video Conferencing with Cisco Webex

Verified User
Manager in Information Technology
Construction Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
The support page is very good, you can open the case easily, you can follow your support status. You can reach the manager of support engineer. You can escalate using BOT. On the support side, you will never have problems. Response times and resolution times are usually less than 48 hours.
April 19, 2020

Amazing experience using Cisco Webex Meetings

BS
Bhavya sai
Software developer
Cognizant Technology Solutions (Information Technology & Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
They are very knowledgeable and effective when we have issues taking less time to solve. They know the value of time. They have always been helpful during support are very easy to work and I personally recommend to every employee to use this great tool for good user experiences and a great customer support team.
April 08, 2020

The solution for every meeting everywhere (at home, at company or on a trip)

Verified User
Professional in Professional Services
Information Technology & Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
Cisco Webex Meetings basic support is globally quick but some cases can take a long time to be resolved especially if they need an escalation.
The majority of my cases has been resolved in 48h maximum but some can take a week. With a paying support option the service is quicker.
April 08, 2020

Cisco Webex Review

Verified User
Employee in Information Technology
Computer Networking Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
Yes , the support is great. Cisco TAC is best in terms of reach and time taken to resolve issues. TAC process is easy and quick to report issues. In fact the TAC itself uses Webex, which proves the maturation of the product and its capabilities.
April 08, 2020

Best Conference Solution for Businesses

Verified User
Contributor in Engineering
Telecommunications Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
We work directly with the Cisco Webex CSM/Support Manager to get support. The Cisco Webex TAC support is an area Cisco should fix and address. The support takes almost 3-4 days to get back, and no responses. This is not due to COVID-19, the Webex TAC support has been this way for past 2 years, and a reason we always reach out to the support manager rather than the Webex TAC.
April 07, 2020

Why use Webex Meetings?

JB
James Boucher
Data Center Manager
Navitus Health Solutions (Health, Wellness and Fitness, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
Any issues that I have had have been resolved within the same day. It's perfect that all upgrades are done behind the scenes and without any impact to the use of the software; that saves us a lot of time and resources compared to our on-prem version of Webex.
April 07, 2020

Cisco Webex Meetings as the Core to Enterprise Collaboration

Verified User
Professional in Information Technology
Biotechnology Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Customer Support
In general, the Cisco Webex Meetings support team is a highly qualified, efficient organization. In-depth analysis of complex issues as well as daily end-user assistance is treated with high degree of professionalism and speed.
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