Best solution for virtual meetings.
I used Zoom for all the official meetings. Basically Zoom is the solution for virtual office setup. The main challenge was to connect …
Starting at $5 per month per license
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What is Zoom Workplace?
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…
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Popular Features
- Desktop sharing (703)8.282%
- Meeting initiation (691)8.080%
- High quality audio (708)7.777%
- High quality video (710)7.676%
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Zoom: How Video Conferencing Let a Music Producer Stay on Beat
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Information Services Managers uses Zoom Exclusively: User Review
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User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
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Add-On Zoom Translated Captions
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$24.90
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per year
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$149.90
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per year per user
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What is Zoom Workplace?
Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with AI-powered tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.
To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.
Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.
Zoom Workplace Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
- Supported: Business SMS/External Messaging
- Supported: Voicemail Transcription
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: Record meetings / events
Screen Sharing Features
- Supported: Desktop sharing
Online Events Collaboration Features
- Supported: Live chat
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
Unified Communications Platform and Collaboration Features
- Supported: Centralized communications management
- Supported: Team messaging
- Supported: Team document sharing
- Supported: Call and meeting analytics
Zoom Workplace Screenshots
Zoom Workplace Videos
Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center, MLB.tv™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Welcome to Zoom Workplace, an AI-powered collaboration platform
Zoom Workplace Integrations
Zoom Workplace Competitors
Zoom Workplace Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android, Blackberry, Mobile Web |
| Supported Countries | North America, South America, Europe, Africa, Asia, Australia |
| Supported Languages | English |
| Security |
Zoom Workplace Downloadables
Frequently Asked Questions
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
Reviewers rate Call recording highest, with a score of 8.3.
The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
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October 16, 2018
An effective communication is made in real time and with agreements that show scope without interruption.
Score 9 out of 10
Vetted Review
Verified User
We currently use this application to address group communication needs at a distance. In our case, we are a construction company and we must have constant meetings for management and results; this tool is necessary to make our communication less impersonal and allow us to reach face-to-face agreements in real time. It is worth highlighting that the entire organization is using this application as an effective and direct method of communication.
- Communication is effective
- The cost is not too high. Not as expensive as other applications.
- The real time and the friendliness of the application makes it simple and comfortable for all employees who use it.
- Not much needs improvement, but Zoom should have a private chat, like other similar software. Woudl be a good way to maintain the history of the meeting or interview.
- Include users according to the purchase or package purchased.
October 11, 2018
Zoom is THE Solution
We use Zoom for video conferencing, collaboration, audio-only calls, and client meetings.
- Take advantage of the freemium solution Zoom offers to try it out. It is a full-featured, free version. The only limitation is the time for a meeting, which is 40 minutes. Do yourself a favor and try Zoom!
- The interface is incredibly easy. The licensing is easy to understand. The administration doesn't take any special training. It just works. It makes sense. It does all of this while providing conferencing solutions at a fraction of the cost of the traditional players in this area.
- More robust analytics on the backend would be nice. This doesn't impact how great the functionality is.
October 10, 2018
Zoom in!
Zoom is being utilized by the entire organization and it address problem of disconnect you feel as you have many remote offices and employees. It also eases work from home experience as well. It is the next best thing to seeing people in person.
- Ease of Use - The most non-technical users are able to pick up and use zoom easily
- Listen to Customers - Zoom listens to what customers need and want particularly well. It is a customer based product. It seems like common sense that product should be customer focused, but you don't see that a lot in other companies.
- Stability - Zoom has not had a major outage for the 3 years we've used them.
- UI refresh. It's getting a little old and could use the screen real estate a little better.
- More advanced features. As zoom grows, it has all the basics covered and could do better with advanced features. Some examples are NDI integration, building out a broadcast system like Skype TX, room usage report, etc.
October 10, 2018
Zoom Product is Dynamite.
We are using Zoom for conference rooms and some teaching. We also use Zoom in the labs for when faculty have the need to repair equipment. They connect with the vendor and use Zoom so they can see the issues.
- Super easy to install and connect.
- Product seems to not have any issues.
- Support Team is solid
- Admin side could use more features. Like the ability to see upcoming Zoom Room meetings from Dashboard or from Room Itself
October 10, 2018
Zoom-tastic!
We currently use Zoom to provide special education and therapeutic services to students and patients across the country. Additionally, we utilize Zoom internally to hold departmental meetings.
- Screen sharing is especially easy to use and allows our providers the flexibility they need to move between activities quickly and seamlessly.
- The annotate feature is helpful when teaching students writing skills and in completing online worksheets and other educational activities.
- Scheduling is easy when we use the recurring event feature since we typically see the same student at the same time each week.
- When using the AirShare on an iPad, there doesn't seem to be anyway to allow the sharing of app functionality.
- Sometimes the annotate feature is difficult to find.
October 08, 2018
Zoom is the best connector for meetings!
We use Zoom internally and externally. It's the best video conferencing tool we have found.
- Zoom is easy to use for anyone, whether they are technical or not.
- Zoom is the best service for recovering from internet glitches.
- Zoom allows you to see everyone that's on the call and mute them from the host's device.
- The mobile app could show speak/mute more clearly.
October 04, 2018
Zoom - light and fast conferencing tool
Score 9 out of 10
Vetted Review
Verified User
We are an EdTech and to conduct educational live sessions, we decided to go with Zoom Conference. Actually, the functionalities are very well supported and it has many other features which I see solving a good amount of use cases for our main product. The support is nice and prompt most of time.
- It is very easy to get onboard. User Experience is nicely set up.
- Very light download and installation.
- Many functionalities are there which are not confusing.
- With the wide variety of features its competitors possess, Zoom needs to work on that.
- Zoom needs to give a download option for many of the things that happen during a session.
- Device support is not very well mentioned.
September 24, 2018
Zoom for the personal professional
We do live product demos for our sales organization. Screenshots and PDFs only provided blanket context into what my company does, but with Zoom we are able to screenshare and show the prospect what our tool actually looks like and how they could use it.
- Allows users a way to screen share without needing them to download anything from the web
- If group presenting Zoom allows me to hand off the controls to others and they can drive the presentation
- Zoom allows me an easy way for my customers to dial-in and view my presentations
- I wish there was an easy way to minimize the screen control functions. It always seems to be in the way
- It would be nice to have a customizable link for the screen share url that opens in the browser and doesn't allow for a download
September 21, 2018
Get meetings done at Zoom speed :)
We use it across the organization -- we have about 700 remote employees and we use it to host meetings all the time. It's fast, reliable, easy to use on desktop or mobile, and it's incredibly simple to set up. Most of our remote employees are between 22-26 so it's great that they can use it on their phones.
- Simple setup
- Very reliable
- Clear image quality
- Nothing! This is a very reliable product.
September 19, 2018
Zoom Helps with Client Relationships
We really like how Zoom has enhanced our ability to work remotely. As a virtual agency, we use Zoom for internal meetings with staff around the world, as well as meetings with clients all around North America. It helps us gain trust with our clients without the expense of travel.
- Much more stability than other solutions (we tried Skype, Facetime, etc.)
- Lower cost than GoTo Meeting and other business solutions.
- Great to have it "automatically" record our meetings so we can always go back and refer to the meetings.
- Really like the ease of the Chrome extension to schedule meetings on the fly and in Google calendar.
- Would like to see some ways to have more fluid users/login for our team.
- Pricing is difficult to understand as you start getting into "add-ons."
September 18, 2018
Zoom is not only the best but it also does not break the bank
We record and share conference calls using video and video conferencing. We are able to easily schedule calls with our candidates (for employment) and are not limited by the number of invitations or the length of the meeting. In addition, the recordings are easy to make and save and can be viewed from their site (or another cloud provider we upload to).
- Video Calling.
- Recordings are easy and quality is great. The recording of video and audio separately (and together) is automatic and very useful.
- We like the waiting room feature
- The product is free
- We use the paid account. Having a one hour meeting in the free account would be helpful for some but for us, it is affordable at the cost per month.
- The storage of the recording could be done real time instead of at the end of the meeting. This delays us leaving the meeting because we have to wait for the recording to finish.
September 07, 2018
Excellent Video Conference Tool
The advantages of this program are that I can make video calls and seminars from my computer and mobile phone. It works with a fixed Internet connection or a Wi-Fi connection. It does not require cost. You can download the free app. In addition, it allows me to organize and record a meeting. With a videoconferencing plan, I can create annotations with my students at a distance. One of the strategies that I have included in planning my class is to use Zoom as a tool for online communication. Despite the fact that the platform is very new for the university, I already realize it as a use for strengthening information and communication technologies. This is a great tool for communication. It should be noted that he not only works for academic and professional purposes. We can also use it to connect with family and friends who are in other countries. This space is available for different languages, there is no need to worry.
- I adore the capacity to (1) plan a Zoom meeting and have it naturally added to my timetable and welcome different participants.
- (2) have screen share swap forward and backward between participants amid gatherings.
- (3) right away begin a Zoom meeting with somebody.
- (4) remotely get to another PC amid the gathering to take a shot at an undertaking/errand quickly.
- I don't care for the amplifier/speaker criticism that occasionally happens amid a gathering with numerous participants. Be that as it may, the workaround of disengaging from PC sound and interfacing by means of telephone influences it to work without additionally issues. What's more, it may not be Zoom's issue that causes this issue, so I can't censure Zoom.
- The issue for me is the sound, its transmission isn't surely known when you need to make a gathering. It doesn't sound clear. The other thing is that the quantity of members is restricted. On the off chance that you have to include more individuals, it has a cost.
- What I loathe in this instrument is the talk , the visit is extremely old mold and plain, this sort of hardware can be more client friendly, like BBM or even Whatsapp.
August 22, 2018
One of, if not the best video conferencing tools out there.
We had increasingly bad luck with using alternative virtual meeting software, such as GoToMeeting. After narrowing down alternatives, our IT department asked for a handful of employees to test Zoom as an alternative. Within about a week, we had made the decision to switch from GoToMeeting to Zoom and now use Zoom for over 75% of our virtual meeting needs (and growing).
- The interface of Zoom is very simple to navigate. All of the controls needed to mute, share your screen, and more are big and bold. I feel like I didn't need any training or previous experience with Zoom to be using it successfully.
- The video quality of Zoom is awesome. We like to see other employees faces during meetings, and Zoom shows everyone crystal clear.
- I love the website for my Zoom account where I can access upcoming and past recorded meetings and all the info about them. I also like the easy web interface for scheduling my next meeting.
- To be quite honest, I cannot think of anything for Zoom to improve. This might be because the alternatives are not as well-equipped as Zoom, but Zoom has satisfied my needs perfectly.
August 10, 2018
Zoom is the best option for virtual meeting and recording
I use Zoom almost every single day. I interview people for my Real Life Resilience podcast, for my recent Emotional Abuse Recovery and Resilience Summit, and for ad hoc meetings with people to discuss future ventures. I keep my personal meeting room link on my desktop so I can easily send it through slack, FB Messenger, email, or anywhere else I'm having a virtual conversation and want to connect more. I use it to record my podcast too. I've found it the most reliable way of recording than Skype with Pamela, Zencastr, and other recording methods. Most of my meetings and recordings are on video, so it captures video too and puts it in a nice format (no matter what your desktop looks like). I particularly like the fact that it records each person's audio separately, so if I need to edit the tracks differently, I'm easily able to do that. I choose where to save each project in my folder system, and nothing is lost, even when the other person hangs up. Another thing I love is that my guests only have to click the link to hop on. It's not complicated for them to do.
- Simple to use - This is one of the easiest solutions to communication of all the options I've tried.
- Capture video and audio separately - I like to edit my audio and then match it up with my video. I can do that with each speaker separately so if a noise happens on one audio, I can mute it.
- Reliable - I have never had a dropped video recording (except if my guest has bad internet).
- I would love it if when one speaker speaks, the other speaker volume isn't "dimmed". Sometimes we talk over each other and my guest volume goes down. Sometimes it's just a noise on my part. That makes it hard to get good audio during those times from my guest.
August 10, 2018
Reasonable cost for rock solid face-to-face group meetings
Our engineering team uses Zoom daily to coordinate tickets and the day's tasks. We also use it in our operations team when we need to do advanced sharing that other competing services don't handle well. As a business, we use it primarily for face-to-face interactions. We also subscribe to some of their competitor services, but Zoom is our top choice when we need to eliminate assumptions to move a task forward.
- Video calls are top notch. Much better than competing services.
- Speed and ease of connecting, starting up a conference.
- Reasonable costs for the crucial service they provide.
- We don't use Zoom for anything other than the video conferencing. It's hard to say if they added any other features that we would take advantage of them.
August 10, 2018
You can't beat Zoom!
We currently use Zoom on a daily basis to schedule meetings with clients. It is very easy to use and we often load zoom meetings and send our clients the links while they're trying to load this video conferencing software. WebEx is bad, Skype is too slow but with Zoom, you're set quick. The mobile function is absolutely wonderful. Having the outlook plug-in makes life so much easier when scheduling a meeting. You can't beat Zoom!
- Mobile meetings with Zoom are the best
- Outlook plug-in to schedule meetings can't be beat
- Screen sharing has never been easier
- I wouldn't ever go back to another conferencing software.
- Once you turn Zoom on and you're in a meeting, muting all other computer sounds would be ideal.
- After recording a meeting, not having to wait for the software to unpackage itself. (Isn't a bid deal though)
August 01, 2018
Zoom Review
We use Zoom to communicate with our clients and walk them through our platform. It is being used across our department and our sister company as well. We are able to solve a LOT of problems with Zoom as we are a software company so seeing things visually is important.
- The waiting room - great feature
- Breakout rooms - such a great idea. I haven't used it yet, but I do have plans to
- Webinar features
- Being able to toggle back and forth between personal and business account (maybe you can do this, but I'm not sure how!)
- Incorporating Zoom into our platform so our clients can use it directly there with their students they work with
July 20, 2018
Zoom for Non Profits
Zoom is a service that we use across our organization in order to have video conferencing as an option for clients to reach us. The rabbis at my organization have been using it for a couple of years, I have been using it for a little over a year.
We needed to have the ability to have multiple users chat with each other while being able to see each other. While Skype works great 1 on 1, it doesn't allow you to have great multiple user experiences.
- Great for multiple user-video conferencing.
- The ease of use will allow everyone in your company/organization to get started with the service.
- Their support team is always present in case you have a question or need any kind of help.
- Some of the things that make Zoom great are the ability to connect everywhere. Multi-user+platform connectivity would be great
- Honestly, cannot think of many other things zoom can do to improve.
- It's already a great program, beating the competition (Skype)
July 18, 2018
Excellent UX and Best Priced Meeting Collaboration
Zoom is being used by the whole organization. This is used to collaborate and for audio and video conference, share and record the content.
- Audio and video conference are excellent
- The mobile app is great
- It is lightweight and you can have lots of automation like the auto dial into particular number etc.
- You can personalize the URL which is easy to remember also.
- Sharing the screen during the meeting is easy and works well.
- Zoom consumes lots of power/battery while running either on laptop or mobile.
- Zoom requires some work to be effective with televisions during a video conference.
- Sharing of content among Zoom participants should be possible and personalized.
July 14, 2018
Amazing product
We used Zoom mainly for our weekly board meetings: part of our shareholders are connecting remotely and zoom is a great tool, far superior to Skype or similar tools. Very high quality and user friendly.
- user-friendly
- high-quality voice
- high-quality video
- screenshare
- I live in Dubai, UAE and the product is filtered. I can use it only with a VPN. I know that the issue is mainly from the country, but i wish it could be solved.
July 14, 2018
Best Video Conferencing Platform on the Market
We use the paid version of Zoom specifically for our tech department, that must do frequent video conferencing with our remote team members & freelancers. The rest of our organization uses the free version of Zoom (the only difference is that the free version only accommodates video conferencing that's < 45 minutes).
We've found Zoom to be the most reliable video conferencing platform, saving us time and frustration.
We've found Zoom to be the most reliable video conferencing platform, saving us time and frustration.
- Reliability -- We very rarely have technical support issues with our Zoom conferences, which ensures all our meetings are as efficient as possible. This is by far the most important reason we use Zoom.
- Scalability -- You can have up to 500 people on a call (which we will probably never have). That said, because of its scalability, we rarely have to think about whether we can or cannot use Zoom for our current meeting structure.
- Pricing Model -- By offering a free platform, we are able to provide Zoom access to all our teams, while only upgrading to Pro for the teams that need specific feature-sets.
- The only thing I dislike about Zoom is when joining a conference, I'm never sure whether it's going to launch the camera or not. Sometimes we use Zoom for just audio, and having your face appear on camera when you weren't anticipating isn't great (especially when you didn't dress up for the meeting)
July 14, 2018
Be a training aficionado with ZOOM
It was in a previous role, but it was used for trainings and demos
- Oh wow- easy to use and navigate
- Interface was snappy- just a polished and professional looking product
- It was not resource intensive. In comparison - It just seemed like GoToMeeting or BlueJeans were really laggy
- I felt like it was too pricey compared to other enterprise options
- Recording feature leaves much to be desired
We use Zoom in our organization to communicate in our offices across the country. We hold our monthly and quarterly meetings, departmental meetings, and trainings over Zoom. It allows us to have everyone as if they're in one room. It makes screensharing and video casting easy and accessible for everyone in our company.
- Functionality - it makes it easy to toggle between video, sound only, and screen sharing.
- Easy sharing capabilities. There are multiple ways to have someone join your meeting - our goto is creating a link to share with our teams.
- Calendar/Recurring meeting option. This is awesome for our daily meetings that our employees sometimes join remotely. It allows us to create a Zoom meeting and integrates directly with our Calendar to include the appropriate people and information.
- Improved/updated design. The design is simple, which is nice, but it is almost too simple and could use some visually appealing updates.
July 13, 2018
Zooooooom is great
Our entire organization uses Zoom. I don't know what Zoom does differently from Google Hangouts but it's waaaaaay better. Zoom is lighting fast and very good at maintaining a stable connection. I'm a fan.
- Fast, reliable, high-quality and dead simple to use.
- They could use a little design help on the UI side. It's not the most well laid out and the usability is a little wonky. Guessing it's an engineering led company.
Zoom is a product that has not been widely adopted yet, but there are portions of our sales and technical teams that are using Zoom in a secondary capacity besides WebEx due to some of the ease of use functionality that makes it more appealing to use. It also appears to have less issues with connectivity by and large, which makes it especially appealing when dealing with customers; however, due to the company's mandate to use WebEx for sales calls, the adoption in that capacity is very limited.
- Zoom is simple to use.
- Zoom has a variety of tools that are set up in a fairly intuitive manner.
- Zoom makes hosting meetings very simple and they seem to not experience as much lag and connectivity as some of their major competitors.
- WebEx is a household name; Zoom still has room to grow in that regard.
- Zoom, though easier to use than WebEx, in some ways, does not include a one time password functionality like WebEx, which makes things more convenient.
- To my knowledge, Zoom does not support file transfer and also does not include co-browsing and/or removing attendees from meetings