TrustRadius Top Rated
Today, we awarded the 2019 TrustRadius Top Rated badges for HR Management Software. The TrustRadius Top Rated awards are the most trusted in the industry because they are an unbiased reflection of customer sentiment, based solely on user feedback and satisfaction scores. Top Rated awards are the voice of the market and are not influenced by analyst opinion, the vendor’s company size, popularity, or status as a TrustRadius customer.
HR Management Software
There is no shortage of HR Management software solutions, and figuring out which one meets your business needs best can be a difficult task. HR professionals on TrustRadius use reviews written by software end-users and product comparisons to help them make better-informed purchasing decisions.
In the past quarter more than 39,800 professionals used TrustRadius to evaluate Human Resource (HR) Management products—at least 5,579 of them were from enterprise companies with more than 1,000 employees. Visitors evaluating HR Management products were most curious about reading product reviews and comparing different products —59% read reviews and 31% compared at least two products.
Here are the winners:
From Ultimate Software, recently acquired by private equity firm Hellman & Friedman, UltiPro is an HCM Suite that offers companies a comprehensive human resource management solution. It includes traditional HR modules such as payroll administration, benefits administration, local and global compliance, employee record keeping, and employee analytics. It also includes strategic HR functions such as talent management, learning management, employee engagement surveys, and workforce management. A majority of UltiPro users (51%) on TrustRadius are from enterprises. Reviewers highlight UltiPro’s user-friendly UI, ability to generate customized reports, and easy-to-use employee self-service.
“It is very user-friendly and our employees love the self-service piece of the program. They are able to elect benefits and update their information directly through the site.[…] The BI reporting is one of my favorite aspects of the system. I’m able to pull reports and send data to different departments in order to solve problems and gather information.”
– Kimberly Roe | HR Generalist | High Liner Foods
BambooHR is an HR Management solution ideal for small and medium businesses. It offers a month-to-month pricing plan and includes human resources management, hiring and onboarding, and employee service modules. Some of the features incorporated in these modules are employee records, benefits tracking, document storage, time-off management, an employee directory and organization chart, mobile app, ATS, onboarding & offboarding, and training tracking. BambooHR also offers performance management and time tracking module add-ons. A large majority (70%) of BambooHR users on TrustRadius are from midsize businesses. Reviewers value BambooHR’s hiring & ATS module and the way the system calculates and communicates time-off requests.
“BambooHR does a really great job of emailing the project management team as to who will be out a week in advance and then also syncs with our calendars. It enables us to manage resources well in advance and avoid any allocation risks.”
– Verified User | Project Manager in Marketing | Design Company
Workday Human Capital Management (HCM) is a comprehensive HR suite focused on serving medium to enterprise size companies. It includes standard human resource management capabilities (e.g. payroll processing, benefits administration, workforce analytics, employee tracking) and strategic HR modules such as talent management, recruiting & ATS, and workforce management. The majority (63%) of Workday HCM users on TrustRadius are from enterprises. Reviewers comment that the leave & attendance management module and employee self-service capabilities are two of Workday’s strengths.
“We use HCM across our entire organization globally. It provides a user friendly way to access information about employees and the organization based on each user’s security access. Paired with some of the other modules offered by Workday, HCM is a powerful tool for employee and manager self- service in a wide range of tasks such as personal data entry, review and acknowledgment of company policy documents, time tracking for Non-exempt and overtime eligible employees and managing time off.”
– Monika Ganeva | HR Technology Change Management and Training Lead | Indeed.com
Namely is an HR, payroll, and benefits administration platform ideal for midsize businesses. It includes traditional human resource modules such as payroll processing, benefits administration, and HR management. Some of the features encompassed in these modules are an employee database, organization charts, workflow management, and a mobile app. Namely also provides users with talent management and time & attendance modules. A large majority (81%) of Namely users on TrustRadius are from midsize businesses. Reviewers highlight that Namely has an easy to navigate user interface and robust onboarding features.
“The UI is very easy to navigate. Core functions are broken out into logical categories. Workflows can be designed so that critical stakeholders are always in the loop in regards to critical changes, such as pay changes.[…] Onboarding is amazing! Onboarding modules can be customized to cover all sorts of needs. You even get access to Adobe E-sign, giving you a lot of flexibility when it comes to creating required onboarding forms.”
– Jovanny Chonillo, MHRM | People Manager | Labelmaster
Ceridian Dayforce is an HCM suite that provides users with multiple traditional and strategic HR modules. The platform includes HR management, payroll, benefits, talent management, and workforce management modules. Some of the core human resources features incorporated in the HR management module are employee histories and tracking, employee reporting, employee self-service, and document storage. Ceridian Dayforce offers a particularly robust talent management solution that incorporates recruiting, onboarding, learning & performance management, and compensation and succession planning capabilities. Almost half (48%) of Ceridian Dayforce users on TrustRadius are from enterprises. Reviewers note that Ceridian Dayforce has a strong customer support team and an intuitive and easy to use UI.
“Ceridian is great for large employee populations. Especially those that are spread out, that require additional assistance. Great one system platform for those looking to eliminate multiple systems, this is a great opportunity.[…] Customer Service has been positive thus far. Any questions we’ve had they’ve been able to answer right away.”
– Verified User | Professional in Human Resources | Real Estate Company
TriNet offers full-service HR solutions for small and medium-size businesses, providing payroll, benefits, risk mitigation services and HR expertise all delivered through one platform. TriNet provides businesses with a centralized way to manage their core HR functions, and enables employees to access and update their information from multiple devices. The majority (71%) of TriNet users on TrustRadius are from small businesses. Reviewers value TriNet’s simple onboarding process and appreciate the wide variety of benefits options available for smaller organizations.
“The onboarding to the TriNet system last year was very efficient and fast. The sales representative did well getting us prepared in terms of the documentation we would need to provide, and the transition to the onboarding TriNet staff was seamless and caused no disruption to our business startup. We were able to focus on starting our business instead of worrying about all of the HR issues involved with getting started.”
– Verified User | Consultant in Other | Hospital & Health Care Company
Oracle HCM Cloud is a comprehensive human resource platform ideal for enterprises. It encompasses both standard and strategic HR modules, with the Global Human Resources, Talent Management, Workforce Management, Workforce Rewards, HCM Analytics, and Work Life Solutions clouds nested within the larger HCM Cloud platform. Some of the strategic HR features Oracle offers in their HCM solution include workforce ‘what-if’ scenario modeling, job-specific skills gap analysis, talent performance and attrition prediction, succession management, and career development tools. A large majority (72%) of Oracle HCM Cloud users on TrustRadius are from enterprises. Reviewers comment that Oracle HCM Cloud is an ideal fit for large companies that require an end-to-end and highly integrated HR system.
“[Oracle] HCM Cloud is used across the whole organization for core HR, and Benefits and Payroll. Oracle HCM Cloud is well suited to large organizations to improve operational efficiency. Also, it is better suited to organizations where all the HR activities and operations have to be integrated.”
– Verified User | Employee in Information Technology | Retail Company
Kronos Workforce Ready (WFR) is an HCM and workforce management suite focused on serving midsize businesses and enterprises. It includes traditional HR Management capabilities such as payroll processing, benefits administration, and employee records and reporting. Kronos WFR also offers recruiting and ATS, performance management, workforce analytics, time & attendance management, and a mobile app. Just over half (52%) of Kronos WFR users on TrustRadius are from midsize businesses. Reviewers note that Kronos WFR has robust reporting capabilities and a mobile app that enables employees to easily view scheduling and payroll information.
“Real-time reports are excellent! It takes a while to set up reporting with filters and limits that I want, but it’s worth the time to set it up. Real-time reporting, time and labor are critical to our success. Kronos Workforce Ready is able to provide real-time information that makes a big difference to us!”
– Verified User | Consultant in Human Resources | IT and Services Company
Congratulations to the winners of the 2019 Top Rated HR Management Software award!
What is HR Management Software?
Human Resource (HR) Management software provides users with the tools needed to conduct traditional back-end HR functions such as payroll, benefits administration, employee tracking and record keeping, workflow transfers, and employee self-service. These products may also be called ‘Core HR’ or ‘Human Resource Information Systems’ (HRIS). More recently, vendors have started attaching additional ‘strategic’ HR modules to their solutions and referring to them as Human Capital Management (HCM) suites. Talent Management, also still a software category in its own right, is one of the recent additions to many HR Management solutions. It typically includes talent acquisition and retention, recruiting & ATS, onboarding, learning management, employee engagement tools (e.g. surveys), succession planning, and performance management capabilities. Workforce Management is another ‘strategic’ HR module that many vendors have integrated into their HCM suite offerings. It generally includes workforce tracking and analytics, time tracking & attendance, and leave management capabilities.
Top Rated Criteria
Products included in the 2019 Top Rated HR Management Software list must have been in the top tier of their category TrustMap as of February 13th, 2019. To qualify for the HR Management Software Top Rated Award, products must have at least 10 reviews written within the past year, a TRScore of at least 7.5 out of 10, and must receive at least 1.5% of the traffic in their category. Every reviewer is verified and every review is vetted before publication. Products are plotted on the TrustMap based on end-user data, including users’ likelihood to recommend scores as well as buyer research patterns. To learn more about TrustMaps and Top Rated methodology, check out this page.
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