Skip to main content
TrustRadius
Catchpoint

Catchpoint

Overview

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Amr Motan | TrustRadius Reviewer
Amr Motan
Site Reliability Engineer (SRE)
Freightos (Information Technology & Services, 51-200 employees)
Verified User
Manager in Product Management
Internet Company, 201-500 employees
Return to navigation

Pricing

View all pricing
Catchpoint

Catchpoint

N/A
Unavailable

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM)…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

15 people also want pricing

Alternatives Pricing

ManageEngine Application Manager

ManageEngine Application Manager

$395
per year per user
What is ManageEngine Application Manager?

ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.

Splunk Real User Monitoring (RUM)

Splunk Real User Monitoring (RUM)

$14
per 10,000 sessions
What is Splunk Real User Monitoring (RUM)?

Splunk Infrastructure Real User Monitoring (RUM) enables monitoring of any stack, on-prem, hybrid, and multiclou

Return to navigation

Product Details

What is Catchpoint?

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint Video

Catchpoint Integrations

Catchpoint Competitors

Catchpoint Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Catchpoint Downloadables

Frequently Asked Questions

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.

Cisco ThousandEyes, Dynatrace, and Aternity Digital Experience Management are common alternatives for Catchpoint.

Reviewers rate Support Rating highest, with a score of 9.6.

The most common users of Catchpoint are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(77)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
October 15, 2019

Are you using Catchpoint to monitor your site? You should!

Verified User
Manager in Information Technology
Computer Hardware Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Catchpoint is used across multiple departments to analyze overall site performance.
Pros and Cons
  • Catchpoint's analytics capabilities are great, intuitive to use, great slicing and dicing of data.
  • Catchpoint's customer success efforts improve the overall value we get out of the platform.
  • Would like Catchpoint to replace awful canned scheduled reports with customized ad-hoc reports built from the Performance tab.
  • Pricing for Catchpoint Points is too high. Limits the number of tests we use.
Likelihood to Recommend
Excellent performance monitoring platform. As an ex-Keynote customer and an ex-Gomez customer, we are uniquely positioned to compare the available platforms.
Catchpoint Feature Ratings
Return on Investment
  • Catchpoint uncovers issues and allows us to prioritize and focus on key performance bottlenecks regarding our site.
  • Catchpoint allowed us to effectively evaluate CDN vendors before signing long term contracts.
Alternatives Considered
  • Keynote Systems (Discontinued)
We are an ex-Keynote customer and an ex-Gomez customer. Catchpoint is better than both of those platforms.
Support Rating
10
Catchpoint support personnel and the large valuable repository of documentation are impressive. Very helpful.
September 12, 2019

Catchpoint from a QA perspective

Verified User
Analyst in Quality Assurance
Internet Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The QA team uses Catchpoint to monitor our company's site. We have jobs running all the time, but we also run the tests on Catchpoint before and after every release and every deploy. It helps us check for the sanity of our site and systems in a quick and effective way.
Pros and Cons
  • It's a powerful tool.
  • It has many useful functionalities.
  • It has support for different kinds of tests.
  • It has an excellent support team.
  • They could provide better technical training material.
  • The interface is not user-friendly.
Likelihood to Recommend
It's an excellent tool for monitoring results and looking for failures, errors, or abnormal behavior in your applications; also, you can configure alerts to be sent to the appropriate person in case of failures. It can be used to run a smoke test so you can save some time. It's not the appropriate tool to run regression testing.
Catchpoint Feature Ratings
Return on Investment
  • It's very helpful to run tests after a deployment or release, so we can quickly see at the results before investing time on testing manually or running other tools.
  • It provides alerts, so we can be aware of errors even during the weekends (when our engineering team is not usually looking at the application).
Usability
7
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Support Rating
10
Every time that I have required help from the support team, I have had quick and clear answers. They have helped me until I'm satisfied, even if this took several days or even weeks. The support is excellent for both, simple (like finding an option or functionality), and more technical and suited to complicated questions (like fixing a script). They offer different levels of support and different ways to contact the support team through chat, email, phone and calling (where you can also share your screen if it's necessary).
Alternatives Considered
We still use other tools, but with different purposes. Catchpoint is running over our production environments and provide alerts in case of failures. With HipTest we run regressions and manage test suites for both, manual and automated regressions also is integrated with JIRA, which is good because we can link the JIRA tickets/stories with the test scenarios in HipTest. Jenkins is used (for us) in the same way as Catchoint, and it is a tool that we are going to stop using in the future because maintaining scripts is easier in Catchpoint than in Jenkins.
Other Software Used
Return to navigation