Overview
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
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Paycom has been a life saver!
Best HCM System I have used
Huge Paycom Advocate!
Paycom - Providing All You Can Objectively Manage - All in one easy to use platform!
Thank you Paycom!
Paycom is the best HRIS System
Paycom
Amazing Product - You won't be disappointed!
Takes the worry out of HR!
Inspection Technician Solution.
Paycom Review
Saving time and money!
Pricey but worth it
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Update personal information (367)8.282%
- Direct deposit files (359)8.080%
- Pay calculation (359)7.979%
- View and generate pay and benefit information (364)7.878%
Reviewer Pros & Cons
Video Reviews
4 videos
Pricing
What is Paycom?
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7.3Employee demographic data(324) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 6.8Employment history(310) Ratings
Employment history is the ability to track previous positions held.
- 7Job profiles and administration(311) Ratings
Job profiles and descriptions can be created and edited.
- 6.6Workflow for transfers, promotions, pay raises, etc.(312) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 5.9Organizational charting(234) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.9Organization and location management(270) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 6.8Compliance data (COBRA, OSHA, etc.)(256) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 7.9Pay calculation(359) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 6.4Support for external payroll vendors(47) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.7Off-cycle/On-Demand payment(13) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.6Benefit plan administration(307) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8Direct deposit files(359) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 7.1Salary revision and increment management(294) Ratings
Salary revision is the ability to modify individual employee pay.
- 7Reimbursement management(199) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 7.4Approval workflow(311) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.5Balance details(311) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(258) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(364) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.2Update personal information(367) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.6View company policy documentation(326) Ratings
Employees can review company handbook, and corporate policy documents.
- 6.4Employee recognition(177) Ratings
thank a team member
- 7.7View job history(291) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 4.9Tracking of all physical assets(26) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.4Report builder(312) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.5Pre-built reports(309) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 5.8Ability to combine HR data with external data(55) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.4New hire portal(310) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 6.7Manager tracking tools(268) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 4.2Corporate goal setting(36) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(168) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 4.8Line-of sight-visibility(35) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.4Performance tracking(177) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 6.8Performance plans(209) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6.7Performance improvement plans(198) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 6.7Review status tracking(202) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.1Review reminders(209) Ratings
System can generate reminders to ensure review completion timeliness.
- 6.3Multiple review frequency(187) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 9.1Create succession plans/pools(24) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 6.8Candidate ranking(30) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 5.8Candidate search(33) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 5.4Candidate development(29) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.9Job Requisition Management(195) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.2Company Website Posting(192) Ratings
Software allows postings to be displayed on the company website
- 6.5Publish to Social Media(154) Ratings
Software provides ability to publish postings to social media sites
- 6.9Job Search Site Posting(178) Ratings
Software provides ability to publish postings to top job search sites
- 6.2Duplicate Candidate Prevention(165) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(201) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.1Notifications and Alerts(204) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Paycom?
Paycom states they have approximately 36,820 clients across the United States (as of Dec. 31, 2023), up 1% from the prior year. On April 15, 2014, Paycom became a public company with its shares opening for trade on the New York Stock Exchange under the ticker symbol PAYC. In early 2020, the company joined the S&P 500.
Paycom Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycom Screenshots
Paycom Videos
Paycom Competitors
Paycom Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(683)Attribute Ratings
- 8.3Likelihood to Renew20 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 8.4Usability23 ratings
- 9Support Rating51 ratings
- 7.3Online Training1 rating
- 6.4In-Person Training1 rating
- 7.8Implementation Rating6 ratings
- 5.5Configurability1 rating
- 5.5Product Scalability1 rating
- 5.5Ease of integration1 rating
- 8.3Vendor pre-sale2 ratings
- 4.9Vendor post-sale2 ratings
Reviews
(76-100 of 390)Paycom Payroll & HRIS Recommendation.
- Remote access.
- Reduces data entry by human resources.
- Ease of use.
- Ability for multiple supervisors to approve separate time on the same day. Currently it is all of nothing with only one supervisor able to approve.
You won't be sorry ....
- Explaining to me in layman's terms.
- Always knowing how to find an answer even if they don't know it right off the top of their head.
- Helping me think through the options of resolution.
- Recently, I've gone through a change of representation and that person was not available for the last 2 weeks ....but there was someone checking her emails so that is good!
- Returning my phone calls or emails when someone other than my representative is helping with a problem.
- I've not really had any bad issues where PayCom could improve ... just a few recent snafus's with the change of representative.
Program You can Trust! Paycom.
- Learning module is easy to implement.
- Customer Service Reps are Awesome. Professional and knowledgeable.
- User-Friendly and easy to navigate.
- Beti is a great tool to use for Payroll.
- Primary Representative rarely available via phone.
- New employee information layout is horrible.
- Need to be able to remove documents as replacing.
Paycom - Best in the Business.
- Payroll & Payroll Reporting.
- Talent Acquisition, posting jobs and finding candidates.
- Performance Reviews with goals and competencies.
- Make it a requirement that candidates ask all of the application questions before being able to apply.
- Include the Supervisor's name in the Performance Review.
- Allow access to view pay class set up or the earnings details, more view availability.
Paycom is an amazing tool for any company.
- Great customer service.
- Smooth comprehensive platform.
- Serving a multipurpose within our organization.
- Occasionally we struggle to get into contact without a dedicated specialist who would know more detail about our personal circumstances. However, Paycom seems to always have an expert standing by that can jump in when needed. Ultimately, we get great help quickly, no matter what.
Paycom
- time & attendance
- payroll
- responds to questions in a timely manner
- ability to name uploaded documents appropriately
- to forward applications in manager-on-the-go to supervisors
- give better detail on pre-written reports
PAYCOM is our go to Payroll System!!!
When deciding on your next Payroll Program please consider Paycom!
- Excellent Payroll and Accrual Reports.
- Dedicated Specialist that is always available and they also have backup Specialist to help.
- They can adapt and add to your special and complicated needs.
- End of Year is so easy now!
- Three or more Decimals. They only use two decimals and round up.
- Annual Employee Benefits enrollment is self administered.
- time and attendance tracking including all PTO.
- Documentation and follow-up on required training programs with reminders sent to the employee if the training is not yet completed.
- We have no known issues; most issues are user error and require training and orientation that allows the employee to be self-managed.
User Friendly Experience.
- Easy user interface.
- Quick Customer support response.
- Easy Setup.
- Report writing.
Paycom Review - Veterinary Industry Perspective
- Accessibility to information
- Ability to automate certain processes and reports
- Availability of phone representatives
- Comprehensive products
- Training of representatives
- System slowness
- Development releases/changes without backup support to replace lost functionality
Paycom processes checks faster than we can spend them.
- There customer service is always knowledgeable and able to answer questions without fail. Always friendly
- They are very prompt in processing payroll transactions!!!!
- Paycom tends to change features appearances often
- Payroll
- Time Management.
- Employee App.
- Benefits Enrollment.
- New hire onboarding.
- Reporting
- Add recognition/communication ability.
Easy to use and all at your fingertips.
- Vacation and Sick Accruals.
- ATS flows into Onboarding and then Payroll.
- Benefits Administration.
- Payroll processing.
- Quarterly Tax Reports should be available sooner than the month following the end of a quarter.
- New forms design is clunky and more difficult to read.
- Can no longer delete terminated employees from the Time Off Calendar without doing so individually.
- Passwords have to be changed too frequently.
Paycom Positive Review from 10 years of payroll experience.
- Payroll Processing.
- Onboarding
- Timekeeping
- G/L Mapping
- Accepting imports from 401k providers.
- Accepting imports from other benefit providers.
Paycom has met all our needs
- Time Keeping
- Personnel Action Forms
- Position Management
- Benefits Enrollment
- Evaluations
- 1095s (Affordable Care Act)
Paycom saved our bacon!
- The system is truly all in one and user friendly.
- Talent management system is robust - super handy to have everything in one place.
- Ability for employees to make their own changes is unbelievably helpful!
- Customer service is hit or miss sometimes.
- Have to submit tickets for system enhancements, and may take a while.
Hard work but worth it
- Communication and enrollment for benefits for our employees was a huge change and it is a simple platform to set up and manage day to day.
- The ability to provide one location for all employee information is great for both the employee and the organization.
- I had a hard time at first with the payroll specialist that was assigned to our account. Once I found the right person, we work wonderfully together. It made a world of difference.
- When working in multiple states, I would like the ability to lock the labor allocation to the specific location, but if they work at another location, you can't override the lock that is placed. Even as an administrator, you can't override the labor allocation.
- Not informing us of updates before they happen.
- I would like the ability to keep employee corrective action and conversation logs.
Paycom is truly an all in one product.
- Onboarding
- Training
- Payroll
- Benefits
- FMLA
- Compliance
- Applicant Tracking.
- Time and Attendance.
- Accruals
- More app functionality.
Paycom makes life easier!
- Excellent app that allows flexibility
- Good accessibility to CSRs when issues arise
- Cloud based which allows connectivity from anywhere
- More accessibility to senior CSRs for more involved custom setups within the system
- Less turnover in the CSR position would be a huge plus
- Better help features in the system on more custom reporting
Reliable and flexible
- Flexibility - for example, cutting a manual check and processing it in minutes.
- Accuracy - running labor allocation reports for audits my totals always tie out.
- Knowledgeable resources - Our client representative is very helpful in explaining any questions we have and offers solutions for some issues we bring up.
- I was not a fan of the last update - although I may need to use it more. I am just finding it harder than before to locate or how to do something, whereas the previous way it was set up, it seemed it was already optimized.
- In certain times like a short holiday week, the system can appear to slow down. I am curious if it's just my large payroll or users trying to get things done.
Great customer service. Solid Technology.
- Customer service is US based and dedicated
- Reporting assistance
- Additional features such as BETI for payroll efficiency
- Exceptional self-onboarding features
- I would like to see more customer service hours, especially on weekends
- Make more videos on how to run common reports such as workers compensation
- Should offer more products such as Payroll loans with low interest to assist with cash flow
Paycom is worth the investment!
- Provides excellent customer service.
- Relays information in real time.
- Easy to use.
- Call backs on situations in a timely manner.
Fast, Reliable and Accurate.
- Accurate computation of employee's pay record.
- Quarterly Texas UI Tax Report filings.
- Input of employee's wage garnishments.
- Excellent response to management's concerns and Paycom guidance for external agencies request.
- Access to quarterly and yearly documents for TWC.
Bring on the PAYcom
- Documents a variety of time off accruals
- Displays employee benefits
- Tracks personal and professional goals
- The process for documenting goals can be confusing; this is probably based on language and what’s a role goal vs an over and above goal.
Paycom has been the biggest help for my department of one.
- Dedicated customer service rep
- Software is up to date and has useful updates
- Constant training webinars, live and recorded, to assist you with learning all that Paycom does
- Innovative improvements
- All modules are with Paycom and not between different companies/providers
- I can't think of anything negative and don't have any complaints