Skip to main content
TrustRadius
Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Read more
Recent Reviews

Avalara Review

7 out of 10
February 29, 2024
Incentivized
We use Avalara to track our sales tax eligible sales and calculating the correct amount of sales tax that should be charged and remitted …
Continue reading

Indirect Tax

9 out of 10
December 05, 2023
Incentivized
I played a pivotal role in implementing AvaTax at Alchemee. I used to manage the system. We filed our US and Canadian returns through this …
Continue reading

Great!

10 out of 10
December 05, 2023
Incentivized
We use Avalara for our sales tax compliance. Avalara is excellent at tracking the data necessary to fill out the sales tax returns. We …
Continue reading
Read all reviews

How Avalara Differs From Its Competitors

Additional Capabilities

Our organization uses both Avalara's consulting service and return preparation service in addition to Avatax. Having a one stop shop for all of our indirect tax compliance needs is a huge benefit to our organization. Being able to pull reports for audit support is a huge time saver and any time …
Continue reading

Additional Capabilities

No, we have not. We did pay for it initially but later on decided to prepare returns on our own due to complexity of our business. We never got any credit or refund for service we never used.
Continue reading

Additional Capabilities

The returns filing process has been extremely important to our organization. We probably would not have chosen to use Avalara if this option was not provided. It integrates really well with AvaTax, so the tax is calculated and returns are filed all together. We also use exemption certificate …
Continue reading

Additional Capabilities

We use the return filing capabilities. We had Avalara perform a nexus study for us and help us be compliant in all the states we sale products. We are required to file in 31 states. In addition, some of those states require multiple returns depending on county laws. Using this service eliminates …
Continue reading

Additional Capabilities

We use them all. We used the CertCapture to update our records. We use Avatax to manage, calculate and pay our sales tax obligations, file our returns. Basically, Avatax is my sales tax department.
Continue reading

Additional Capabilities

Yes, we utilize both the return filing and certificate management. Both have taken an administrative load off my staff. They can focus more on the intricacies of various state law and less time dealing with completing forms and managing certificates.
Continue reading

Additional Capabilities

Our company leverages the managed returns extensively and it really does save us a lot of time and effort. We do have AvaCert as well but have not leveraged the software as of yet however the setup of this software is relatively clean and clear. Over all the automation abilities in Avalara have …
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (295)
    8.8
    88%
  • Tax Exemption Processing (201)
    8.3
    83%
  • Tax Data Reporting (248)
    8.3
    83%
  • 3rd-Party Software Integrations (223)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
Return to navigation

Product Demos

Avalara AvaTax Demo

YouTube
Return to navigation

Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8.1
Avg 8.4
Return to navigation

Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(720)

Attribute Ratings

Reviews

(151-175 of 405)
Companies can't remove reviews or game the system. Here's why
November 17, 2020

When you go Green, don't forget to go Orange for all your sales tax needs.

Verified User
Manager in Finance and Accounting
Wholesale Company, 201-500 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
I fall short of giving it a 10 because of the API issues we have had and the time taken to identify and resolve. The system overall works very well, if simple to use and it's like any other system - when it's working it is seamless and great, when it's not - customer support has to be involved and until we got a TM, our support person answer for everything was put in a ticket. Seemed to be on her auto response email. Avalara listened and is working on getting us a different support person.
November 17, 2020

New user, happy with the rise in efficiency and accuracy of our reporting process so far

Verified User
Professional in Finance and Accounting
Wholesale Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
We have only been using it for a few months, but so far it is much easier than the manual reporting and filing we were doing. I feel like the more we get into figuring out what reports we can pull from AvaTax, it will get even better.
November 17, 2020

Good Tax Assistance Company

Verified User
Administrator in Finance and Accounting
Consumer Goods Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
6
There are some things we have noticed with errors that Avalara was aware of, but they did not and have not stepped forward to help with the situation. Otherwise I would have given a better rating. The errors are costing our company and substantial amount of money.
November 17, 2020

Sales and Use tax experience in Avalara

Verified User
Analyst in Finance and Accounting
Insurance Company, 5001-10,000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
It is pretty useable - the UI is good but not great. The main negative here is the amount of server lag when it comes to uploading sales and use tax reports for the month. It can sometimes take hours to get results back for a single digit row workbook. That is really frustrating but can be avoided by uploading earlier.
November 14, 2020

Great service for sales tax

Verified User
Representative in Finance and Accounting
Consumer Goods Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
7
They consider themselves a software and therefore you have to manually enter information and keep everything up to date. On CertCapture it would be extremely helpful to have them automatically send exempt certificate renewal requests to customers whose certificate is about to expire. Currently we have to keep track of when they are going to expire and reach out to the customers ourselves.
November 13, 2020

Avalara is Great

Verified User
Employee in Finance and Accounting
Automotive Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
I just feel that it is a very easy website to use and navigate. It is very straightforward and not hard to find what you are looking for. I like that you can enter expiration dates for your customers' exemptions and be notified when you need to contact those customers about renewed exemptions.
November 13, 2020

Avalara taxing can relieve some tax stress

Verified User
Administrator in Other
Computer & Network Security Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Usability
10
The system is very easy to use and only requires a minimal amount of training. I have noticed that over the years, new features have made some use[s] easier allowing less time to do the task, and a few took a little longer. When we first started with Avalara we didn't use this function to enter manual transactions, but have found this to be very useful now, as it takes less time to reconcile the tax differences. By entering the tax only credits it is more accurate than trying to figure which buckets (State, County, City, Special Jurisdiction) need to be adjusted.
November 12, 2020

Avalara Helps with the Ups and Downs of Tax Compliance

MB
Memorie Brown
Administrative Coordinator
Gravity Group (Warehousing, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
For the most part, it is what you put into it. The integrations work well for the most part. It is easy to use the online support tools to navigate all that Avalara offers. They are constantly offering opportunities to educate their consumers and really listen to feedback. An arena like sales tax is always changing, creating situations and scenarios that cause us to experience unforeseen issues. Avalara's support team could use some training on empathy and conveying information in an easier way to understand.
Return to navigation