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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

Overview

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

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Recent Reviews

Win with D

7 out of 10
May 25, 2021
Incentivized
DiscoverOrg has been an upper hand to spool contacts. We started it quite slowly and were able to get to the chase over a course of time. …
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DiscoverOrg Review

7 out of 10
April 12, 2021
Incentivized
DiscoverOrg was used by our Marketing and Sales team. It was primarily used for prospecting new leads and we also utilized their OppAlerts …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Contact information (103)
    8.6
    86%
  • Advanced search (104)
    8.6
    86%
  • Load time/data access (103)
    8.5
    85%
  • List quality (104)
    7.6
    76%
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Pricing

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N/A
Unavailable

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://discoverorg.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

Alternatives Pricing

What is Clearbit?

Clearbit is a data enrichment product that automatically updates sales records with verified company and contact data, with the goal of providing better insights into prospects. The product integrates with a number of tools including Salesforce, G Suite, Outlook, HubSpot, Marketo, Zapier, Segment,…

What is Lusha?

Lusha is a go-to-market intelligence platform, designed for sales, marketing and recruitment teams. Lusha data and insights help cut through the noise and reach the right people at the right time.

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8.1
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

5
Avg 7.5
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Product Details

What is DiscoverOrg (discontinued)?

DiscoverOrg was a sales and marketing intelligence tool used by technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe. DiscoverOrg specialized in mapping out org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base.

ZoomInfo Technologies (formerly DiscoverOrg, which acquired and merged with ZoomInfo in 2019 and now operates under the ZoomInfo brand) has since combined all of the capabilities of the DiscoverOrg sales intelligence database into its flagship product, ZoomInfo. Readers interested in the DiscoverOrg database should investigate the ZoomInfo product instead.

DiscoverOrg (discontinued) Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: LinkedIn integration
  • Supported: Load time/data access
  • Supported: Reverse IP lookup

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Lead qualification process
  • Supported: Smart lists and recommendations
  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Notes
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Append emails to records
  • Supported: Marketing automation integration

Additional Features

  • Supported: Org Charts on All Accounts
  • Supported: Names,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
  • Supported: Real Time Triggers and Red Alerts
  • Supported: Integrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
  • Supported: Google Chrome Extension
  • Supported: Predictive Purchase Intent - DealPredict
  • Supported: ABM Dashboard - AccountView

DiscoverOrg (discontinued) Screenshots

Screenshot of Customizable Dashboard with WidgetsScreenshot of Continuous Data RefreshScreenshot of Arial ViewScreenshot of Technology Stack InsightScreenshot of Buying TriggersScreenshot of Org Charts with direct dials, email addresses, and reporting hierarchy.Screenshot of Work flow notes

DiscoverOrg (discontinued) Competitors

DiscoverOrg (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, Global

Frequently Asked Questions

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Demandbase Sales Intelligence are common alternatives for DiscoverOrg (discontinued).

Reviewers rate Salesforce integration highest, with a score of 8.9.

The most common users of DiscoverOrg (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(267)

Attribute Ratings

Reviews

(76-100 of 106)
Companies can't remove reviews or game the system. Here's why
April 26, 2017

The Best Data

Stephen Budlong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
DiscoverOrg is used across our inside sales department to prospect and source new leads. Our previous database had outdated and inaccurate data that did little to improve our sales process. When comparing DiscoverOrg to a competitor we were considering using, we found DiscoverOrg to have far more accurate data.
  • Accuracy of data is extremely good.
  • Customer service is exceptional, responding to requests in a day or less.
  • Variety of industries is quite extensive.
  • DiscoverOrg lacks in sourcing data from foreign countries.
  • Alerts and Triggers could have a simpler functionality.
  • TEDD/IT should be consolidated into one category.
Well suited for startups and smaller companies that need to source new business. Also appropriate for companies who desire to update their database with accurate email addresses and phone numbers.
April 12, 2017

Dissapointed

Score 1 out of 10
Vetted Review
Verified User
Over the past year my team has been using DiscoverOrg and in general we have been very dissatisfied with the product. Although we were able to negotiate a $10K per year subscription for 6 seats, we were blocked out of the data we were promised. Several times I had to engage with the Customer Success Team to unlock clients, contacts and information that our subscription allowed. After we brought this to DiscoverOrg's attention multiple times, we made the decision not to renew our subscription. To add insult to injury, when we notified DiscoverOrg with our intent to cancel our auto-renew policy, we were told we were 1 day beyond the 90 day cancellation period. In essence we were locked in for another year of a product we were not interested in using due to locked contact and inaccurate phone numbers and email addresses. Buyer beware. If you are evaluating tools, consider Zoom Info.
Kevin Kent | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We are no longer using Discoverorg but had been for the past few years. We used it for our entire sales team as a prospecting tool.
  • The format of the Org charts are pretty solid.
  • If the company you are looking for happens to be in their database, the contact info is pretty good. IF it's in their database.
  • Customer service is terrible. They are not clear on their contract terms and try to hold you hostage when you try to cancel.
  • Communication - They did not send any communication regarding the renewal. The auto-renewal language is not listed in the actual document we signed. And they even raised our pricing without notification or consent.
  • Size and number of companies in their database is not what we have seen from other vendors.
Our target is location based businesses and there is no option to search or sort results to identify which companies are right for our sales team. We asked for this feature over 2 years ago and were told it was "coming" but to date it is not part of the offering.
Jeff Garon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using DiscoverOrg primarily for prospecting needs (i.e. list generation and contact info) for our SDR and sales team, to help us identify target companies and the relevant contacts within those companies. We also use it for data cleansing within our CRM for both sales and marketing needs. We may explore actual integrations with our technology to streamline processes too.
  • Relevant, verified contact information
  • Tools for account based outreach
  • Simple and effective search tools
  • Installed technology information is lacking detail (i.e. who in the company is involved in using/administering the tool)
  • Integration to CRM could definitely be improved
  • There could always be more contacts... we've seen missing contacts at time.
It's a great tool for anyone who needs to generate prospect lists for IT sales.
Jacob Senechal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using it to gather information on prospects and current customers. The insides sales team uses the system and it is connected into Salesforce.
  • Direct Lines - best system I have used that have a direct number
  • Updates rapidly if an issue is reported
  • Reseach
  • More kinds of technology users outside of normal IT like OT
I use DiscoverOrg to check out account info whenever possible. What it does not do best is for smaller companies or less IT-focused businesses. So things like manufacturing or utilities businesses.
Annette Ochoa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
DiscoverOrg is used to source new business and the right contacts for our organization. The sales team mainly uses DiscoverOrg and it has helped us get into Fortune 500 accounts. They update their data constantly and have amazing insight into what is going on within the company. It really helps us land in a company at the perfect moment using the Triggers and the technology.
  • Triggers and filters for the triggers
  • Technology tab is amazingly helpful!
  • The direct lines! Absolutely amazing!
  • I think they need more tutorials to be able to use the amazing features. Little videos would be amazing
It is well suited for companies who want amazing information into companies they are prospecting into as new accounts. If you are doing account management, it could help you find new people to expand your influence within the company, but I see it helping with new prospect accounts more than current clients.
Brian Charles  MBA, MS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
DiscoverOrg is being used by the small but growing sales organization within my company. Additionally, senior management uses DiscoverOrg. The tool allows us to discover relationships and connection points into prospective client organizations. Mainly, our use of DiscoverOrg revolves around identifying prospects and targeting them for subsequent communications and engagements (e.g. email, Twitter, other social media, F2F).
  • DiscoverOrg "nests" the hierarchy of our prospective clients, allowing me to view their org structures fairly accurately.
  • DiscoverOrg provides an easy-to-use Web interface.
  • DiscoverOrg provides excellent customer support though its dedicated CSM model. (Yea! Go Aaron!)
  • DiscoverOrg refreshes its data through perpetual data mining.
  • DiscoverOrg could try to implement an easier tool for users like myself to provide updates about contacts who have moved on from a prospect company when I encounter them.
  • DiscoverOrg could integrate with Zoho Campaign.
  • DiscoverOrg could improve its pricing. Hey, cheaper is better, right?
It is well suited for first-level mapping of a prospect organization. It is also suited for feeding it a list of prospect companies' URLs using the Bulk Upload feature (super easy!) to see if they are available in DiscoverOrg. Other less-appropriate or less-useful features include the switch from the earlier interface to the new interface. That was problematic for some users (not me).
Jessica Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I work for Inside Sales Team. We use DiscoverOrg to prospect for potential clients, along with reaffirming current information we have on file. Our database is updated by SRD/ISR's on a daily basis from information we find on DiscoverOrg. There are about 20 people in my department that use it and all of our outside reps as well!
  • Trigger Alerts - helpful tool that provides extra insight into company backgrounds and movement.
  • Consistently updated - helps provide a level of confidence in data that is within DORG
  • Ease of use - platform is easy to navigate, easy to search, and easy to prospect.
  • Company info is accurate 100% of the time
  • Expanding over more industries.
  • Ability to give rating of data provided
  • Last updated date posted
I would say it comes down to the industry that you're in. I feel it is very appropriate for finance, marketing, and IT verticals. What other area's can you expand too? I could refer more people if you had contact that they are interested in as well
January 25, 2017

DiscoverOrg Review

Ariana K. Ioannidi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Our department uses DiscoverOrg to help us identify leads, contacts, and if they are the right fit to contact by our SDRs/SMs.
  • Verifies all of their information.
  • Trigger alerts can be set up per team member to focus on one particular item at a time.
  • You can customize your own dashboard.
  • Sometimes it can be hard to find an address or certain person, you might have to do some digging.
I use it when I am trying to verify a chunk of leads to see if they are still with the current company they are working at.
January 24, 2017

DiscoverOrg rocks!

Ryan McCarty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our outbound sales staff is using DiscoverOrg to build lists to call, as well as lists for creating email campaigns to targeted companies.
  • Triggers - Allowing me to reach out to companies during events with a higher likelihood of needing our services.
  • OppAlerts - Similar to triggers, but creating even HOTTER leads to follow up on.
  • Intelligence - The amount of information you can filter by allows you to really drill down into the correct prospects, from technology used company-wise, to personal responsibilities to discover correct decision makers.
  • Interface - Sometimes the interface seems slow and clunky. Maybe some simplication and less frills to allow for faster browsing
  • Tiggers - Sometimes it seems the person associated with these triggers is not actually working on them once I reach out.
When looking to build specific, targeted lists for your outbound team, DiscoverOrg shines. There are also many opportunities to not only target the correct companies but target them at the correct time which I think is key. I recommend an open dialogue with your customer success manager to utilize the software to its fullest capability.
Kyle Husni | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
DiscoverOrg is currently being used primarily by our sales and marketing organization to help with identifying key contacts and information about potential customers and even further scoping our current customer. It not only bridges the gap on an employee basis but also alerts us on upcoming projects and spending trends amongst industries.
  • Great profiling of employees, their responsibilities, how they fit into the organizational structure, and the technology that they are involved with.
  • Constantly updating and refreshing information to ensure data is not stale.
  • Helping to understand complex corporate structures when parent companies and subsidiaries are involved, identifying relationships and how to utilize relationships.
  • Great CRM integration to keep sales and marketing members inside of our Salesforce instance while providing the same experience as the standalone site.
  • Depth of international profiles. Things are still being improved after the iProfile acquisition quickly, but not nearly as robust as the US.
DiscoverOrg is a great fit for almost every sales or marketing organization. Instead of being stale with one-time list purchases, having access to their database and expertise is essential to attack key accounts especially when using an account-based strategy across marketing and sales.
Max Tuvshinbayar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
DiscoverOrg is our main solution to get accurate information on leads, company triggers, and technologies.
  • Provide accurate contact information and real time triggers for buy signs.
  • Assign a dedicated customer success member that is there for you.
  • Ease of use and always updating and getting feedback from end users to improve their product
  • The UI can be improved but it does not prevent my workflow.
When you need to make your small sales team operate like a large scale operation.
Liz Reiley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The sales operations department at Listrak utilizes DiscoverOrg for lead gen as well as business intelligence to help us identify how to target the right prospects at the right time.
  • Trigger alerts are very detailed and timely
  • Customizable dashboards for each user
  • Ability to use for account based sales or as a general sales organization
  • Continuity from the sales process through account management - not needing to fill in the account manager [to] ok things discussed as important through the sales process
We utilize the marketing and TEDD sectors of DiscoverOrg. The company profiles seem to primarily focus currently on larger companies - they will be eventually working their way to smaller companies from what I'm told.
December 21, 2016

Go DiscoverOrg!

Score 9 out of 10
Vetted Review
Verified User
DiscoverOrg is currently being used by our Sales Operations dept and a few individuals within our Sales team as well. Using DiscoverOrg helps us to keep our both our prospect and company information up to date. We use a few of the products including triggers and the Salesforce App!
  • Verifying lead and company information.
  • Updating quickly if you do find a mistake and keep you posted every step of the verification process.
  • Letting us know what technologies our prospects are using.
  • Stop switching account managers - we have multiple since we started using the product less than a year ago.
We were in "opportunity" with a prospect and DiscoverOrg updated the technologies the company was using - by looking at this we were able to see what competitors the company was also looking into along with us. That gave us the upper hand and we were able to close the deal!
November 23, 2016

DiscoverOrg is Awesome

Mike Udasin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
DiscoverOrg is being used by our sales as well as marketing teams. We use it to identify target companies and prospects, as well as to gain insights around their organizations. It helps us to map out org. charts, and find out what technologies they use so that we can design targeted campaigns, etc.
  • Org. Charts: Typically these are very accurate and help us to identify key decision makers.
  • Contact Info: DiscoverOrg does a great job of giving me accurate contact information like direct dial, mobile, email, and LinkedIn Profile.
  • Research Requests: Whenever I submit a research request, I typically receive a response within 24 hours. Most of the time I receive the info that I requested.
  • Technologies: Sometimes there are missing technologies that I know an organization uses based on my discussions with them.
  • Responsibilities: Sometimes there is very vague information about what a particular contact's role is within an organization.
DiscoverOrg is great for technology sales professionals as well as their marketing teams. You can find thousands of contacts to reach out to, and typically can get detailed info which helps to design a targeted approach. I have come across scenarios where I am providing DiscoverOrg with more accurate info than they have on the site, and maybe they can give you credit to your account when you give them the info that they should be providing.
Scott Shy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Learning how to leverage DiscoverOrg's research has allowed me to open the doors of some of the nation's largest and most difficult doors. I have personally been the decision-maker or heavy influence and heavy user of the platform since 2010, and have been behind (re)purchasing four times at three separate companies. It has been a business requirement in my last two business plans!
  • Real Time Triggers - Accurate pain points, buying cycles, and management changes.
  • Org charts - Not just 411 data, but complete insight into who reports to whom, titles, seniority, and areas of responsibility - three very different metrics in the IT world!
  • Their people - Well trained, and caring. Of all vendors that I have ever used, if I could emulate one culture - it's theirs!
  • Webinars and content - DiscoverOrg finds great partners to provide additional content of value.
  • The translation of some of the data could use some attentions. Apostrophes come through as a character and has to be corrected. There are some inconsistencies to how names are reported - mainly with respect to where and how nicknames and maiden names are reported. Not a big deal, but slows the prospecting a bit.
  • It would be nice if all exports could default to Excel and not only CSV.
  • The pick lists could be better organized/categorized. I would recommend having better category headers. Example: Take all of the more granular titles and put them under a general header that can be taken in full, not at all, or hand-selected from a drop down. Examples: Security, App-Dev, BI, etc. These are not good prospects for me, so I'd simply pass on them. IT, Contact Center, etc., would apply, so I'd either take all, or select from within. In summary, less individual selection.
  • It would be nice if pick selections and trigger criteria could be made to default to a user's preferences on every logon without having to save a search. It gets cumbersome, and the criteria in my case (and in previous roles) it fairly static from search-to-search.
  • By the way, as a long-term user I`m being rather not-picky here. none of these are need to haves or deal-breakers. They would be "nice-to-haves" though.
Any company that has a related sales focus (be it IT, telecom, marketing, finance, etc.) NEEDS to look at DiscoverOrg. This becomes especially true if you value account-based selling as a strategy, and even more so if your solutions are not commodities.
June 22, 2016

Happy selling

Cal Francis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it everyday to learn about individuals, their roles and the technology they use. I also use it to augment my Rolodex.
  • Fills in the gaps to org charts
  • Helps understand technologies in place
  • Sends alerts about current events and news for organizations and people I am interested about. This can be incredibly effective when trying to get the attention of a busy exec.
  • Setting up alerts is confusing
DiscoverOrg is good at what it does.
Cynthia Drechsler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The field sales and sales development team are using Discoverorg to identify companies with a specific technology and specific titles within the IT department. We need to be able to contact multiple business owners across companies, not just the IT department. This allows us to have all of the potential stakeholders identified and on our side while we are working with the budget owner.
  • Good depth across the Fortune 2000+ accounts for IT departments
  • Nice list of technology and will to work with you to add technologies
  • Need a faster turn around time when adding a company to the list of accounts that are part of our plan.
If you have a large pool of companies to pull from it is cost effective. If you have a very specific target audience then it is likely too expensive.
Melanie Tanko | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an executive assistant I was in charge of giving the sales team monthly lead lists of potential new clients. I was the only one who used the software and I was able to pinpoint exact companies that use the software that we provide consulting for and therefore it gave us a very high accuracy rate of the type of client we were reaching out to.
  • Some of our salesmen work with a specific software (e.g. Oracle, Microsoft, IBM) and I would drill down within DiscoverOrg to the type of software these companies currently use.
  • I would then discuss with my sales team what level of corporate executive they would like to speak to about our services and the beauty of DiscoverOrg is that you can choose a variety of drill down categories.
  • Whether your objective is to speak to CEOs or HR individuals you know you can get a variety of them.
  • I used this every month and would come up with several hundred results with at least a 75% success rate of new potential leads for our sales team!
  • I really only found one thing that was sometimes overwhelming when working with the software and that is that there can be so many results and having to export them sometimes the files were too large and had to be done in sections.
When I first used the program the person teaching me only knew how to get a broad selection of companies and the success rate wasn't good. I learned more about it as time went on and was delighted to know I can chose specific industries and categories and even as far down as what level of employee/department to contact.
June 09, 2016

DiscoverOrg Review

Austin Scordato | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work for Inside Sales Team in Buffalo, NY. We often use discoverorg to prospect for potential clients, along with reaffirming current information we have on prospective clients through discoverorg's platform.
  • Ease of use - platform is easy to navigate, easy to search, and easy to prospect.
  • Trigger Alerts - helpful tool that provides extra insight into company backgrounds and movement.
  • Consistently updated - helps provide a level of confidence in data that is within DORG. I know that the prospects in DORG are going to have accurate information.
  • Expanding horizons over more industries.
  • Easy sync of email marketing tools such as Outreach.
  • Ability to give rating of data provided, will help provide users with extra layer of confidence, or will know to wait until data is refreshed.
I would say it comes down to the industry that you're in. I feel it is very appropriate for finance, marketing, and IT verticals, but would not be appropriate for someone looking for healthcare professionals.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use DiscoverOrg to look for Net New prospects as well as verify the ones we do have and their correct job titles and phone numbers etc.
  • Org chart is very helpful in identifying key targets
  • Contact info seems to be accurate for most part
  • On old interface it was easy to import leads into Salesforce. The new interface not so much.
  • User interface
  • greater accuracy in which technologies are being used at company. I have found discrepancies after talking with prospects over phone.
  • Webinars for training or refresher course
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I call on C-level executives from Fortune 1000 companies and DiscoverOrg provides me with accurate data. They are 95% direct dials. I am very satisfied. What they pitched, they kept true as promised. I also set up trigger alerts for when positions in these companies are being sought after or people change roles---perfect ammo for me to use as a reason for my services. I am 100% satisfied with the service and for the few times a number hasn't been available, I alert DiscoverOrg to work on getting the data.
  • Direct Dials
  • Emails
  • Trigger Alerts with informative data
  • You must be EXACT in typing a name but sometimes I am unsure of spelling.
  • I wish data was refreshed every 30 days---that would be amazing.
It's great for the technology sector. It would be exciting to see DiscoverOrg grow into the education sector and other verticals.
Trisha SanFilippo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
DiscoverOrg is being used throughout the whole company. It solves the need to find leads for specific accounts or people with a certain title.
  • Linking each lead with their LinkedIn Profile
  • Connecting CRM with DiscoverOrg, so you can incorporate lead views via Salesforce or whichever CRM you have.
  • Ability to request more information or leads on an account.
  • Load time is very slow when putting in search terms.
  • Asthetics could be a bit improved.
  • Include pop up notifications or a chrome extension for any news happening at that current time.
I think it's a great tool for gathering any intel if you don't have many leads or are starting from the ground up with an account or company that you are targeting.
May 27, 2016

DiscoverOrg Review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
DiscoverOrg was used by the marketing and biz dev department to do background research on potential clients. Whenever we would hear of a potential company to represent our MBD team would do research to provide to attorneys. Part of that research included key financials of the company, who the key players and executives were - even something as simple as what does the company do. When meeting with a potential client about legal services no stone can be left unturned - we had to be as knowledgable as possible about the target.
  • Key executives - something that could be outdated and incorrect easily - generally speaking was accurate
  • Easily understandable company profiles
  • Financials - almost all profiles had at least some financial information which is often hard to get
  • Financials were sometimes incorrect
  • UI was not optimal - user experience could have been better
  • Support was nonexistent- was never trained on the platform
It was best for company descriptions and details and key executives - if I really needed financial info I would generally look or double check elsewhere. However, for basic company info there was no resource as valuable as discover org - it was truly my go to platform in that regard.
May 24, 2016

DOrg review

John Blevins | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Multiple teams in my office are utilizing it. It is used primarily for lead prospecting on projects in the office that sell to IT. It allows those projects to work with more and better data. Rather than using something like data.com or simply Linkedin, DOrg has consistently provided more information on the leads that we want to be targeting like phone number and correct email.
  • Seeing detailed ORG charts for IT companies
  • Using the advanced search functionality to find different companies that fit the criteria that I'd like to target.
  • Upload contacts directly from DOrg to Salesforce
  • While not my personal focus, I've heard from other people in the office that the non-IT databases are not as robust
  • The interface (particularly the new one) can be somewhat clunky and unintuitive
  • Keep the importing to Salesforce functionality at one click. In the new system it's much clunkier than the legacy system
Well suited for projects focusing on IT companies. Quite good for finding additional information out about a company such as revenue and different technologies that they're using. Great for setting up alters for different changes or events occurring. Not a great resource if you're targeting companies that DOrg doesn't have a lot of information on.
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