Influitive

It is being used across the organization in different departments (sales, marketing, training, references, etc.) As a B2B company, it helps us identify members who can advocate and vouch for our company, uncover new references, and stay ahead of our competitors. It also helps us address any problems we have with feedback, as it acts as a focus group that we can get instant feedback on whether it be products, a process, or how we are doing as a company.

We are using AdvocateHub to provide additional value for our customers. Through AdvocateHub we share product development information, offer opportunities to network with peers, provide professional development and recognition and offer fun opportunities to learn more about our product and industry. In turn we gain brand loyalty, increase product engagement and support our renewal goals.

We use Influitive AdvocateHub across marketing, sales, and our product teams to engage with customers at multiple levels. With so many customer-focused teams, it was difficult to manage multiple concurrent initiatives and track the performance of each. We also didn't have a good mechanism for recognizing and rewarding our best customers, who contribute to the company through product feedback and marketing support. Influitive AdvocateHub gives us a tool to do all of these things in a scalable, trackable, reportable way with comparably little HR investment.

My company uses AdvocateHub as a way to interact with our customers (mainly HR Managers). Through AdvocateHub we are able to determine satisfaction with our program, determine things our users would like us to add/include/exclude in our program, and identify potential customer case studies and customer speakers interested in joining us at events.

AdvocateHub is primarily used by our Marketing Dept. Business problems addressed include (as mentioned above) getting real feedback from our users and in identifying people who are happy with our product and who would either be interested in speaking with us at an event, or doing a case study with us. We've seen great results & success-- very happy with AdvocateHub!

We're using it for customer advocacy and have rolled it out to around 30 customers to start with. It helps us engage customers with the help of gamification; get them to do content marketing for us and we hope to increase references and referrals via the Hub. Eventually, we would like to launch it for employees as well and give a strong push to our content marketing strategy.

AdvocateHub is being used by the entire organization to drive employee and customer advocacy. We are looking to increase communication, improve education and knowledge, share trends and best practices, and have some fun while doing it. This is an excellent tool to collaborate and communicate with all groups.

AdvocateHub is currently being rolled out internally within the organization with the intent of centralizing and maintaining all internal communications, removing barriers between departments and incentivizing participation.
Currently, it's being built out to incorporate partners & customers, as well.

We use AdvocateHub to connect with our clients. We have made our hub exclusive to our users letting them know about product ideas, webinars and different resources that are available to them. It is specifically used among one department and we have a specific administrator who works on this. It has allowed us to get on a more personal level with our clients. It addresses many business problems and allows us to use our users as resources for referrals and prospects.

We use AdvocateHub within marketing, to communicate with our existing clients better, to collect feedback relating to our products and releases, and most importantly we use AdvocateHub as a lead gen tool, promoting referrals. Our company wanted a more structured referral process in place, to generate more leads from our existing, and happy, clients. We also have been able to establish stronger relationships with our clients, to help reduce churn rates.

We use the AdvocateHub to really build our relationships with our customers and develop a symbiotic relationship with each other. The value that Bomgar provides our advocates and the value they provide to us complement each other perfectly in the Hub environment. The Marketing department uses it most, but our technical team and product team also use it to get great ideas for new improvements from our advocates as well. Finding brand love is made possible for us (since we aren't a consumer good) with AdvocateHub!

The AdvocateHub is used for Mitel employees (3000+) currently and we will be adding partners and customers over the next few months. I am responsible for growing Mitel's perception, increasing revenue and employee engagement. I needed an easy way to identify and mobilize our advocates.

As the manager of advocacy at Applause, I currently manage our AdvocateHub powered by Influitive full time. Since I began using Influitive and receiving the guidance and support from the Influitive team, I have been able to gain numerous product reviews, over 15 referrals, and fulfilled multiple sales reference requests. But most importantly, I've been able to interact with our customers on a whole new level. It has allowed me to communicate and learn about them personally and professionally in a fun and engaging way. I could not be any happier with Influitive and look forward to future product releases and advocacy offerings in the future.

AdvocateHub is being used by my company in order to garner online reviews, engage customers, collect testimonials for marketing initiatives, and receive product feedback. The software is managed by the Marketing department, but the benefits are felt by the Sales, Customer Success and Product Development teams.

Influitive has helped us take our referral program to a new level. It's given our team the ability to engage more frequently with our partners and understand their preferences, needs, and motivations.

It's being used mainly in the Customer Success department, but Product, Sales, and Marketing have input. It addresses customer engagement problems, as well as builds pipeline for Sales.

AdvocateHub is the main tool used by the developer relations team within BlackBerry in order to stay in touch with the different developer communities we manage, the Enterprise Developer Groups and the BlackBerry Developer Elites.

The Hub allows us to keep the community members engaged and aligned to the global goals of the company. We create different challenges in order to collect important information about the community members, to keep them busy with activities that bring benefits to both them and the company and, last but not least, to recognize who the best advocates are.

For us, the top 10 advocates are those who will be involved in special activities, invited to events and so on. Using the hubis mandatory for the members of our developer community. For example, if you are part of our Developer Elite community and you have not been using the hub for three months, you'll be demoted.

We are using Influitive as part of our community strategy. This platform is great for collecting customers ideas, thoughts and feedback. Our customers are participating and contributing to the community while completing challenges, earning points, and winning cool rewards! We are getting valuable information and material from Influitive hub, which help us makes our community better and bigger.

Our AdvocateHub is used by the Software Evangelism team as a means to promote software developer advocates for our product. We began by selecting the topmost contributors to forums, technical articles and code, and expanded the program later. As an open source offering, our goal was to get developers to talk about the software with other developers and then expose them to our commercial products when they download software and visit our web properties.

We're using it specifically in marketing but have implemented it across the company as a community forum/group.

We're using Influitive's AdvocateHub to power our Cvent Advocate program. Customer marketing (my team) is driving the program, but we're working alongside sales, client services, and technology to make sure we're making the program as good as it can be. AdvocateHub solves a number of problems for us: 1) creates user-generated content (quotes, testimonials, case studies) 2) gives us an audience to gather product feedback 3) provides a path for our best customers to submit referrals.

AdvocateHub has been deployed throughout our organization. It is an additional method of communication for employees, customers and partners. It allows our customers to talk within a community and share their best practices, tech tips, challenges and successes.

We are currently implementing and launching our AdvocateHub and are very excited about the product! It is easy to use and always improving. Influitive offers a lot of support and tools to ensure you are successful. With past examples and templates it's easy to understand how to be successful in your own hub. We are using it for external customers but will be using it for internal employees as well in the future. With a team of two we are currently managing the hub ourselves. Overall it's a great product and something that is necessary for any B2B business!

We use Influitive to interactively engage with our customers and turn them into our best advocates. The Marketing and Customer Success teams use it extensively. Before Influitive we did not have any formal channel for interacting and engaging with our customers. Influitive solved that problem for us!

AdvocateHub is being used by Fliptop internally and externally for our clients, partners and prospects. It's a great way to engage our community, build a sense of community and reward our customers/partners for helping us build a strong brand/increase reach. We use AdvocateHub to ask/reward community members for reference calls, rate their experience with us, engage in product feedback sessions and share their wins with peers. In addition to gamifying customer engagement and marketing efforts for us, it helps the Customer Success Team keep track of the activities that members complete or like. The AdvocateHub is actively used by Customer Success, Marketing and Sales. Occasionally, our Engineering Team will ask us to reach out to customers about being part of a beta group for new releases.

AdvocateHub is being used to pursue advocate marketing, to utilize our own customers as promotors of our brand. Through AdvocateHub, we offer opportunities for customers to promote our brand and product, and we reward and recognize them for doing so. It is used by our marketing department, but it also has the capacity to be used by customer success. It doesn't address any problems, per se, but it enables us to engage with our customers and enable them to do marketing on our behalf at their own desired pace and scale. Customers are a valuable asset for marketers, and AdvocateHub unlocks that capability.