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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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Webex Meetings

8 out of 10
February 09, 2024
Incentivized
Before Covid we didn’t have much use for collaboration tools but since then not only are we hybrid but also have a USA office now so Webex …
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How Webex Meetings Differs From Its Competitors

Adoption

As previously mentioned, many of our users across the organization are end users of Webex meetings set up by other parties. Not that many people in our situation are the Webex meeting provider/initiator. Most Webex meeting initiated are by the IT department. If users need to be able to host …
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Ease-of-Use

Cisco Webex Meetings is easy to use and navigate. I honestly do not use these features listed. However, I do appreciate that the audio is usually very clear so the automatic noise suppression is good!
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All-in-one Platform

I use Webex Teams on a more regular basis than Webex Meetings. With Teams you can chat, swap files, and spin up meetings with ease. My IT Department uses it as a chat blog and way to reach each other or leave notes. Being able to add GIF's makes it a little more fun too.
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Ease-of-Use

Honestly, we are not using Cisco Webex Meetings much anymore. We have largely abandoned it in favor of Microsoft Teams and Zoom. In fact, I would disagree that Cisco Webex Meetings is a particularly user-friendly application. It tends to take over one's computer with updates, and one the updates …
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All-in-one Platform

Our organization uses the Cisco IP Communicator application a lot, now that most of us are working from home. This app allows us to keep using our office phone numbers and extensions, so clients and customers who had our numbers before don't have to learn or record a new one. This also allows us …
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Security

Using Cisco Webex Meetings does help assure us that we won't have any security issues in our meetings, such as unauthorized parties hacking into the meeting. Some other popular meeting software has had issues with that lately (like Zoom), but there haven't been as many reports of that happening …
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Ease-of-Use

The noise suppression for Webex, I believe has been great. I don't really notice much noise in my meetings, so it must be doing its job. :) As for the real-time transcription, I've only had access to it for a couple days, but it's okay. I'd say it does a decent job most of the time. It's not on …
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All-in-one Platform

We've used Panopto to live stream open forum sessions in Webex Meetings. We would have solely used Events to handle the open forums, but one of the panelists were being interviewed and we did not want them to be able to read the chat or Q&A. We used Webex Meetings with those who were intended as …
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Security

I wish it was more secure. Particularly the Education Connector. With this tool, the link to a meeting is not authenticated. Users who have access to the link could share it with anyone they wanted. However, it does use that user's name that is used in the LMS, so it would be easy to track who …
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Ease-of-Use

Cisco’s complexity was its downfall in our org. It was replaced by Microsoft Teams and Zoom because of their integration and simplicity. Cisco’s complexity made it too difficult to just use on a wide scale. Their licensing models allowed for a web conferencing option without telephony or VOIP...if …
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All-in-one Platform

It was not convenient, it was not simple, and it has not risen to meet the needs of our current situation in a way that is measurably commensurate with it’s peers (Microsoft Teams and Zoom). Just because a platform has a lot of features doesn’t mean those features create a harmoniously integrated …
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Security

It is not a competitor among its peers. Those features are present, but the overall platform is so convoluted and unintegrated with the way we actually work and the user experience we desire that we abandoned it for Microsoft Teams and Zoom. There is no compelling reason to pursue this going …
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Ease-of-Use

The real-time transcription feature is great, and surprisingly accurate. Most useful for recorded meetings to go back and quickly review what was said, and easy to pin-point parts of the meeting you'd like to view instead of the entire meeting. I don't believe we are aware of any automatic noise …
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All-in-one Platform

While we are a big Cisco shop, we currently don't interface any other products with Cisco Webex. We've started looking in to Webex Teams however it's been slow progressing. From testing, I think Webex Teams would be great to collorate with as I have used Microsoft Teams in previous …
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Security

Since the start of the pandemic, just about all of our "office" workers have been working remotely and we've heavily relied upon Cisco Webex to keep in touch. Unfortunately, since we used IBM Notes for our email, there is no integration so all meetings must be created in the Webex portal. This …
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Customer Support

My experience with Cisco Webex customer support has been very good, they have a better response time than expected in any situation that we place them. Such as, reviewing devices remotely, whether by a conference, RMA, providing simple solutions for any client, or covering some need in a boardroom …
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Adoption

More executive-level people use Webex for their meetings with customers and suppliers. As does engineering personnel to have meetings with clients or collaborators to clarify any doubts about a project or a requirement to be met. Everyone is satisfied with its implementation in the company.
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Ease-of-Use

In these moments that we are going through a pantemia and all our meetings are through Webex Meeting, we have to capture all our ideas and demonstrate them to all the guests.
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All-in-one Platform

Cisco Webex training, to be able to generate small groups within our meetings, to touch on specific topics and then share them with the rest of the guests.
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Security

All the meetings that I have generated have been in a safe way, I do not worry that some unwanted person enters our meetings or that information that we handle is disseminated.
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Ease-of-Use

We didn't had to make a note of important discussion happening and loosing our concentration to jot down the points while on a important discussion.Now after the meeting we take the transcripts and share the Minutes with Ease. Even it help to note as who said what and use it to record so that the …
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All-in-one Platform

We do lot of Annotation and white boarding on webex since now we are all working from home and earlier we used to do this in the board room. We do discuss a lot of new ideas and share it with ease. File sharing to multiple people becomes easy with Teams being part of the Webex meeting.
For any …
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Security

Hosting a meeting itself is so easy with webex meeting and then the addition of private room where we can have a group created within the meeting to discuss their own topic and since it doesn't get recorded it's more private then normal meeting.
We can join in through any device whether it be …
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Ease-of-Use

Cisco Webex Meetings have good level of integration with enterprise calendar and even allows mobile users to join on the go, however the "automatic noise suppression" feature, for instance, does not really help as it would expected - background noise of the speakers still can be heard …
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All-in-one Platform

Our organization considered using Cisco Webex Teams as a group chat tool and alternative to other product currently used for the same purpose but didn't find much benefit from it.
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Security

Cisco Webex Meetings meets the needs of our organization quite well but we are still considering switching to Zoom as to a more cost effective solution meeting the same needs for less money.
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Customer Support

I have never needed to reach out to customer support for Cisco Webex Meetings. There has never been an issue where I felt that I needed additional support. Cannot comment on the vendor's timeliness or swiftness in dissolving issues.
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Adoption

At the client site I am currently working at, there are over 1,000 users across every department. It is used by everybody.
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Ease-of-Use

Our organization has benefited from Webex's user friendliness because it allows us to seamlessly move between different client meetings without any concern for connecting in this digital age. Knowing that I can send out a Webex meeting to all new clients without considering whether they might not …
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All-in-one Platform

We have not combined our usage of Cisco Webex with any other Cisco products like Jabber. I am sure the suite of products would be beneficial to centralize communications.
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Security

Webex meets our company needs immensely in providing a secure and collaborative space for meeting in this pandemic. It is invaluable to have a easy to use space between our team and with our clients that is secure and allows me some flexibility to manage. Being able to quickly mute someone or stop …
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Ease-of-Use

For many of the other users I interact with using WebEx, I feel that the interface over the past several years hasn't been all that user-friendly. The UI had too many buttons and to find the most important features like share screen or open chat seemed not so intuitive. Also where to find the …
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All-in-one Platform

I think the Jabber tool from cisco has made it a bit easier to collaborate since it can be integrated somewhat with WebEx. If it is integrated with our phone system it can easily be used for voice calls or instant messaging with internal colleagues.
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Security

I think it meets our companies needs for all of these points. For those that were unfamiliar at hosting meetings, it was unclear to many that they needed to have host accounts prior to being able to schedule meetings and host them. Also additional steps like installing and configuring tools like …
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Ease-of-Use

The note taking has been helpful but as with any note taker, translation is sometimes a challenge when using it with other countries. Having the ability to cancel some noise has been especially helpful considering the state of work at home with background noise being a challenge.
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Ease-of-Use

Automatic background noise suppression has still not made it into the October 40.10 release, however it is slated to be released soon. The real-time transcription can be a huge help when reviewing a recording of a training or presentation, as well as allowing us to use the Webex Assistant to take …
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All-in-one Platform

Our company uses Cisco Webex Teams in conjunction with Webex Meetings to allow us to communicate outside of meetings. Cisco has been pushing for a "Unified Client" experience for years and it looks like that might finally be coming to fruition within the next couple of months. Until then, we're …
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Security

Cisco Webex Meetings has always been very secure compared to its competition (IE, Zoom). Meeting passwords are sent out in invitations, but they're also baked directly into the join link sent out which makes it easy for anyone joining from a computer to securely connect to the meetings without the …
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Ease-of-Use

This really is better to use than any other similar application because of its share screen, remote control, annotation, use phone as audio (call), and the things listed above.

Well if there's a screenshot functionality that isn't based on the internet that would really be helpful because …
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Security

Webex Meetings really runs smoothly even with laptop to android app or with a laptop and a phone as audio.
There's no really issue with regard to this.
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Ease-of-Use

Our organization has greatly benefited from these features of Cisco Webex. It makes life easier for our engineers and clients that are apart during this pandemic. It also has features that allow you to record the meeting and browse it afterward. Overall great technology offered by Cisco on …
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Ease-of-Use

Yes, we have greatly benefited from its features like screen share, chatting. You can get a grid or detailed view if it's face to face meeting. You can easily invite others to join a meeting by sending them the invitation link of the meeting and also hold your personal room meetings whenever you …
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All-in-one Platform

First, perfect combination with Outlook. Its integration with Outlook allows me to schedule meetings based on everyone's availability through "Schedule Assistant." Besides, its integration with Cisco Jabber allows me to chat, screen share, call and hold a personal room meeting with others whenever …
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Security

Overall it has been doing a great job in ensuring the daily commnication in my team. It is easy to use and I can share with people my progress efficiently through these meetings. Plus participants can choose the video option when joining a meeting, which has added more social interaction during …
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Customer Support

I have never had to contact support. The product has always worked well for me. I can only say that Cisco support is usually pretty good but once in a while you get that support person who just doesn't understand.
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Adoption

Currently, we have about 40 licenses to start. Once we see how this works internally and how frequently they are used, that will determine the next steps. We are rolling it out to our IT, Business, and Finance teams.
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Customer Support

I've had to reach out to Cisco WebEx Support a number of times. They are always very quick to respond and are very helpful. Most of the times I've had to call support were for users who created their own WebEx account using their corporate email address. When we would try to add them to the …
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Adoption

We've deployed Cisco WebEx to almost everyone at our corporate office. The corporate office has about 175 users, and these are our power users. We've also given WebEx accounts to key personnel at our remote manufacturing locations. This adds another 100 or so users bringing the total to just under …
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Adoption

As we are mainly work-from-home, because of the Covid-19 incident, we use it all over the departments in order for people to make web meetings and collaborate in order to make decisions and work as in their office. Also field engineers and technical employees are starting to use it more and more …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Other
Hospital & Health Care Company, 1-10 employees
Verified User
Team Lead in Information Technology
Computer Networking Company, 201-500 employees

Video Reviews

2 videos

View Playlist
Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

 

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

 

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Webex Meetings Downloadables

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2390)

Attribute Ratings

Reviews

(151-175 of 450)
Companies can't remove reviews or game the system. Here's why
January 02, 2022

Fast information delivery and great video and audio features make Webex great.

faith kelsie | TrustRadius Reviewer
faith kelsie
Information Technology Support Specialist
Plannettech Investors Limited (Computer Software, 5001-10,000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
10
Webex is only unavailable when there low or poor internet connection thats when it performs slowly in delivery of information but other issues are perfect.
December 31, 2021

Cisco Webex Meetings Center | Event Center

Bernard Marc | TrustRadius Reviewer
Bernard Marc
Senior Executive Support & Multimedia Services
AIG (Insurance, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
10
Webex Meetings is always available whenever we need to utilize the system. We have about 50 Thousand employees worldwide who rely on this system and Cisco Webex is always available to our employees. Both Events and meetings Center open new doors of opportunities for some employees. this is a great product and I recommend it.
December 29, 2021

Webex: from the perspective of an occasional user

Verified User
Employee in Other
E-Learning Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
10
As an occasional user for Webex, I used Webex from the app on my phone, or the app on my desktop. I installed and uninstalled Webex a couple of times in the last 2 years. That usually happened when I am not regularly using Webex. Some of my downloads were "last minute" before a meeting. And sometimes, I used the Webex website. In all these scenarios, I had no trouble with Webex and I could see that it is a well-made software. The features in Webex can be improved for slower internet connections.
December 29, 2021

Day to day users and administrator of WebEx meeting

Verified User
Engineer in Information Technology
Business Supplies & Equipment Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
8
A few months back we had [an] issue where a high-level meeting was going on in conference room, it was a b2b meeting and very important meeting. Someone touch the mute button on SX80 and had some internal discussion which should not be heard by another party but the mute button did not work and [the] other party told us they can hear us. It really gives a negative impact.
December 28, 2021

Genuine cause of liking and disliking the application

Arkadip Kundu | TrustRadius Reviewer
Arkadip Kundu
Doing a BootCamp
DigitalSherpa.AI (Computer Software, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
8
I am giving this rating genuinely. I [would] like to explain that the data connectivity with this network must be a little better. I like the picture quality but the sound quality needs to improve a little. I like the presentation and the making of [the] group here, as It is very easy to form a large group.
December 23, 2021

Powerful Presentation Platform.

Dan Butler | TrustRadius Reviewer
Dan Butler
Credentialed Trainer Resolute PB Houston Methodist
CSI Healthcare IT (E-Learning, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
10
I have never had an issue with Webex Meetings. It is a pretty rock-solid platform, and even when I have had local computer errors that prevented the application from launching, the web application is always available as a backup. Many of the other applications I have tried can be very difficult to maintain stable audio or video connections. I just do not have these issues with WebEx [Meetings].
December 22, 2021

Webex Meetings on a BPO / Contact Center Environment

Verified User
Former Employee in Information Technology
Outsourcing/Offshoring Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
9
Almost perfect availability. However, we do regularly get [complaints] about people being stuck joining meetings. And the admin portal does not provide enough [resources] to really deep dive [into] those issues so as to permanently resolve them. Other than that, I would say that the tools are available when needed.
December 20, 2021

Meet & Greet on-line with Webex Meetings

Verified User
Retiree in Professional Services
Information Technology & Services Company, 1-10 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Reliability and Availability
8
As long as I have internet access, I've always been able to connect to online meetings using Webex Meetings. The only issues usually arise due to other team members outside the office having trouble installing the needed plug-ins on their web browsers in order for the meetings to connect properly.
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