Overview
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…
Groove Manages Your CRM For You
Groove is the BEST!
Groove from this Account Manager's Perspective
Highly Recommend!
Allows me to work smarter!
Love Groove, can't live without it!
Groove is pretty groovy
Outstanding Productivity Solution Tightly Coupled with Salesforce
- Increase rep productivity and relevant reporting
- Improve data quality going into Salesforce (auto logs activities and …
Love groove!
Groove Law Firm from RC
Great for insights and analytics in order to drive efficiency at work!
Groove's ease of use can't be beat!
Groove review from an SDR
Groove helps me to acquire more clients.
Awards
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Pricing
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
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What is Groove, a Clari company?
Groove, a Clari company Features
- Supported: Email, Calendar & Activity Tracking
- Supported: Multi-Channel Campaign Automation
- Supported: Streamline Workflows and Prioritize Tasks
- Supported: Revenue Intelligence
- Supported: Sales Dialer
- Supported: Sales Automation
Groove, a Clari company Screenshots
Groove, a Clari company Videos
Groove, a Clari company Integrations
Groove, a Clari company Competitors
Groove, a Clari company Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Groove, a Clari company Downloadables
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Reviews and Ratings
(966)Attribute Ratings
- 8.9Likelihood to Renew33 ratings
- 9.1Availability5 ratings
- 9.1Performance5 ratings
- 8.7Usability542 ratings
- 5.3Support Rating145 ratings
- 9.1Online Training4 ratings
- 4.9In-Person Training2 ratings
- 8.6Implementation Rating13 ratings
- 7.5Configurability6 ratings
- 9.1Product Scalability5 ratings
- 9.1Ease of integration2 ratings
- 9.1Vendor pre-sale3 ratings
- 9Vendor post-sale2 ratings
Reviews
(51-75 of 396)Groove for sales and marketing roles
- Automates and speeds up blanket communications
- tracks activity and engagement
- Solid integrations Google and Salesforce
- rapid support response
- i've used groove for years and still don't understand the use case for Spaces
- Can be ocnfusing to sort through shared templates
Simple Automation that brings results
- Automates email outreach
- Provides analytics in real time
- Allows for customization within cadences easily
- Emails opens are not always accurate
- Adding multiple documents to emails is a slow process
- More AB testing options would be ideal
Super Easy to Use for Email Templates & Email Tracking
- Salesforce tracking
- Email Templates that are easy & customizable
- Email scheduling
- Team sharing templates
- Templates can include links, pdfs & merge fields
- I wish that Groove linking attachments (like pdfs & other files) in emails was easier. I think there is a file size limit that limits the documents that you can attach & what will link in Salesforce.
- Formatting Groove templates are sometimes hard. If I have text that I want to paste into a new email template I am creating, the font, spacing & overall look won't be the same in the live email after I create it.
Great Product one you Customize!
- Outbound Campaign Tracking
- Scheduling and Calendaring
- Data Cleaning/Enrichment
- Account Level Integration
- Customized Reporting
- Buyer Intelligence
Groove had stepped up our sales overnight!
- Creating Flows
- Data showing who opened emails
- Makes tasks easier and quicker
- Go through a list of calls very quickly
- I would love to see carrying the message over in the LinkedIn integration section, instead of having to recreate a custom message for each connection
- Would love to have a point person to contact for questions instead of having to email
- Other than minor things, everything is great
Honest Review of Groove.
- combines SFDC together
- Keeps history of every email send to customers
- Can create templates and use
- workflows are not simple to follow
- separate window tabs would help
Groove is the best tool for mass and tracking communication
- Mass communications
- Follow up organization
- Email tracking
- Call log categories
- Email style
Groove - The Best Sales Engagement Tool
- Very easy to log in and see what is due that day
- Love how easy it is to see my activity for the day, week, month, etc
- Shows prior engagement with the prospect you're reaching out to
- Very easy to make calls straight from the application
- I tend to get an error message every once in a while which completely shuts me off from using Groove
Into the Groove
- Email tracking
- Showing account engagement
- Building contacts
- Make it easier to build mail cadences
Groove gives me the tools to validate experimental messaging and strategies quickly with confidence
- I used templates to make sure we're operating with the same language when connecting with customers
- I use Flows to integrate with Salesforce and reach targeted audiences while working with experimental products
- I use the calendar function to book meetings between customers and multiple teammates
- I use the reminder function to keep my inbox clean and my workflow organized around do now and do later tasks
- Groove's integration in Gmail is decent, but still a bit rudimentary.
- The calendar scheduling function needs improvement: it's a little clunky and easy to make a misstep while difficult to go back and correct
- Sometimes the Salesforce integration is glitchy and it's hard to diagnose why. Would love a better diagnostic feature here.
Actionable and Easy to Use Sales Automation Tool.
- Automate emails.
- Organizes my sales prospecting efforts.
- Automates the creation customized emails.
- visibility to management, could use a better overall dashboard.
- more detailed integration to salesforce.
- auto email headlines such as first name in email headline.
Groove - A Great Outreach Tool!
- Tracks email campaigns.
- Allows you to quickly and efficiently get large amounts of email out.
- Allows you to create workflows for future outreach.
- It can be tedious to update all fields of campaigns, making it an easier process would be nice. A drag-down option is a potentially or easier way to move from one field to another.
Business Support with Groove.
- Significantly less manual work to manage a large pipeline of leads and opportunities.
- Groove has automated manual work that should have been gone years ago.
- Implementation hurdles.
- Significant amount of time in working properly and with our other systems.
Groove - Save time on Activity Tracking in Salesforce
- Meeting Scheduler - shows our availability and allows our clients/partners to book meetings with us
- Log Activities to SFDC - with just a few clicks you can share the activity to the opportunity in Salesforce
- Groove Analytics - a dashboard that shows your activities for the day, week, month, or quarter. It also shows as a percentage of the emails that are opened and the links that are clicked
- Being able to add a new contact record to Salesforce by simply attaching the activity to the opportunity
- Being able to log meetings that occur based on clients/partners using the meeting scheduler link your software provides
- Being able to share leads to AWS/Microsoft using Groove i.e a connector that allows me to share to the APN/MPN
Increase productivity while saving value selling/servicing time!
- Templates - very easy to use
- Scheduler tool - convenient and integration with Zoom/Teams is awesome
- Activity performance is great to monitor daily & weekly
- Providing open ratios is great too!
- Salesforce integration to move to Groove settings without having to go through activity performance first (unless it's a user error)
- Personalises emails
- Groove Flows
- You can share Groove Flows and Templates to other team members
- Sometimes Groove just sends out my flows before I have had a chance to review them but this is probably my user error as opposed to anything wrong with Groove
- In the capacity that I use Groove, it works really well for me
In the Groove
- Sync to Salesforce
- Flows to keep nurturing leads and prospects
- Formatting prospects/contact information that is imported out of format (capitalizing letters, correcting typos, etc)
- General connectivity issues
A great product with high value!
- User friendly
- Support service
- Everything
- The use of multiple languages at the same time
Simple and Intuitive
- Intuitive
- Simple outreach flows
- Email automation
- Notifications for opened emails
- Integration with SFDC doesn't always work
- Lag time occasionally
- Does not always provide accurate email opening notifcations
Great for SDRs
- Outbound marketing campaigns
- Go to market campaigns
- Analyze team member performance
- Analyze campaign performance
- More areas to take and pull up notes from calls
- Sometimes is buggy
- Can facilitate lazy behaviors is taken advantage of
Groove is the best!!
- Send efficient email campaigns
- Track open rates and sends
- Track calls and record them
- A period of grace before email send
- Better map of when sequences need to be complete
- Better training on usability
Groove has Been a Great Decision for My Teams
- Segmented sales outreach - Flows
- Logging all interactions with a prospect or customer directly in the CRM realtime
- Giving the prospect, customer and rep an easy solution to book meetings
- Voicemail
- SMS automation
Review for Groove from an Account Executive
- Flow and Template creation for easy messaging and outreach
- Calendar availability and scheduling
- Email tracking to measure opens and clicks
- I get errors often on my tracked emails, for example, I'll get a bunch of opens at the same time for every email I sent that day, all in the same location
- I have issues with the chrome extension, it will disappear randomly
Groovy!
- Adding in contacts from Salesforce
- Sending mass emails
- Creating Flow steps
- Bugs when sending mass emails
- Bulk removing people from a flow
- Duplicate notifications
Using Groove to get in your B2B sales GROOVE
- Ease of user interface
- Ability to pull CSV files from other systems
- Omni Dialer integration for calls
- Opt-out option for receivers of the emails that automatically update your contacts
- It's challenging to skip a step in a flow you've already set up
- It would be cool to be able to set a flow that others on your team can use, just like a template
- If someone is missing an email, the ability to just remove them from the entire flow would be helpful