Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
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Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(276-300 of 434)Companies can't remove reviews or game the system. Here's why
July 31, 2019
Review of BigCommerce
- Speed of site has impressed our customers. Coming from a custom solution & this is way better.
- Marketing options have increased total order size.
- Was able to reduce our customer service team by half based on ease of site use for the customers.
July 30, 2019
Great for small businesses!
- We have streamlined order integration with other commerce sites.
- Our frequent product updates are easily made, and site update is exceptionally fast.
- Fits in well with our E-Commerce
July 30, 2019
Big Commerce is Great!
- It has reduced our costs per sale over the fees we pay per sale elsewhere.
- It allows us to show more products for one price. Which is really fantastic in my book.
- It makes me wish my Etsy site were as price effective and easy to customize listings.
July 26, 2019
BigCommerce All The Way!
- BigCommerce has helped our business be on top of orders, from placing them to processing them and then shipping them.
- After switching to BigCommerce from our previous platform, we saw a large increase in sales and traffic due to the better SEO tools BigCommerce offers.
- BigCommerce allowed us to bring down hosting costs, since they host our website and we do not have to have our website hosted on third-party websites.
- Overall, BigCommerce also allowed us to pay fewer Amazon/Ebay fees, as it has allowed us to sell more directly on our website.
July 25, 2019
BigCommerce has grown with our business
- It has been a useful system and has grown with us.
- Poor reports and inventory management.
- The apps are good but I need to discover them for myself further.
July 16, 2019
Very user-friendly and simple for any sized business
- Streamlined ordering.
- Great ordering based off customer group for various situations.
- Easy to order for customers!
July 10, 2019
Why you should go with BigCommerce
- BigCommerce, unlike the Magento free version, is a hosted solution. No need for a web/IT dept, and you can do it from your living room worry free!
- BigCommerce has helped ROI
- I believe BigCommerce has allowed us to streamline some operations versus our previous solution
- It has allowed us to automate our business operations
- It has allowed us to see a very large growth potential by allowing us to reach our customers better.
- It allows us to showcase our products to the world.
June 25, 2019
SafetySmartGear.com on BigCommerce
- Our conversion has improved, which is always a plus
- Streamlined product development has been huge for me
- We have a decreased AOV, however we're reaching more users
- The high cost of operating has effected our ROI
June 24, 2019
Big Commerce Good Alternative to Magento
- We haven't been on the site long enough to answer this question
- I do think customers can checkout orders easily on Big Commerce.
June 21, 2019
BigCommerce Saved Us Big Time!
- We've already seen an increase in mobile use of our sites, this has increased conversions overall.
- We've been able to handle the move to BigCommerce and maintain the new sites without adding any employees.
- It's very early in our implementation, so true ROI numbers are not available. However, all signs point to BigCommerce being an excellent choice, even over the free Magento Community Edition.
- Lower development costs.
- Higher conversion through one-page checkout.
- Quicker go to market.
June 19, 2019
Big Commerce is a great e-commerce solution
- This site started as a Big Commerce site so there is nothing really to compare to how this particular site performed previously.
- Based on other websites I have hosted on private servers, Big Commerce is much easier to use and much more reliable.
June 18, 2019
I love BigCommerce. Given the chance to change platforms, I would hands-down go with BigCommerce again.
- BigCommerce has had a very positive impact for us. Our conversion rate is higher, as well as traffic to the site due to the SEO customization options.
- BigCommerce has also reduced our cost and overhead. Now that we are integrated into accounting, shipping, and eBay inventory apps it has reduced the amount of labor that went into managing orders.
- Also, being that BigCommerce is so user-friendly and their support team is always on hand, we have not had to hire a professional webmaster to maintain the site which has saved us a lot in overhead.
- We can increase the number of orders by having an online presence 24 hours a day
- We can reach more customers across the county.
- We can offer more products online than in our store.
June 17, 2019
Small Business and BigCommerce
- By far the streamlining of operations has been the greatest benefit.
- We have increased our business by attracting the right customers.
- Our transactions have increased over time and the platform has no trouble supporting the growth.
June 17, 2019
Great for ecommerce, still waiting on a few updates.
- We've streamlined operations and now have a team that can easily use and access the site to manage products and brands.
- We've been able to have a larger product library which in return has allowed for a more diverse customer base.
- The site also has a lot more customization and functionality compared to others we have used in the past.
- Sales via BC represent about 20% of our total revenue and it continues to grow each year.
- I can't calculate the ROI without knowing what I might be doing today had I chosen Shopify or WordPress instead, but BC has been and will remain a key to our growth strategy.
- I don't see BC as being especially helpful for increasing orders/transactions, total AOV, etc. The app marketplace or a rock solid AdWords account seems to be the way to go if you want to turn BC into a money-making monster.
June 12, 2019
It Just Works, It's Just Worth It.
- Definitely streamlined our operations, moving from a labor-intensive and error-prone manual system to an online and computerized platform - from order placement to shipping and inventory management, we for sure wouldn't be able to move back to where we haven't had BigCommerce in our workflow yet. Now all our products are in front of our intended audience, and updates happen instantaneously.
- Of course there were new tasks and workflows coming out of moving from a manual to an online system, but very much worth it because we were still able to do more and less error-prone than with a manual system. There just is no comparison.
June 11, 2019
Very satisfied with BigCommerce
- We've attracted more visitors and increased revenue.
- We've increased orders.
- We've been able to offer many different custom features to our products without any difficulty. It is much easier to bulk update product options with BigCommerce than the previous system we used.
June 11, 2019
Why we use BigCommerce
- Attract more site visitors
- Increase order value
- Increase request for quotes
June 11, 2019
BigCommerce: the only choice for bricks and mortar?
- Allows us to streamline order taking by reducing errors in transcribing customer information and payment details
- Automated order and delivery notifications alert customer to status of order without needing to contact them all manually
- Average order value is much higher than walk-in purchases