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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

Overview

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

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Recent Reviews

Win with D

7 out of 10
May 25, 2021
Incentivized
DiscoverOrg has been an upper hand to spool contacts. We started it quite slowly and were able to get to the chase over a course of time. …
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DiscoverOrg Review

7 out of 10
April 12, 2021
Incentivized
DiscoverOrg was used by our Marketing and Sales team. It was primarily used for prospecting new leads and we also utilized their OppAlerts …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Contact information (103)
    8.6
    86%
  • Advanced search (104)
    8.6
    86%
  • Load time/data access (103)
    8.5
    85%
  • List quality (104)
    7.6
    76%
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Pricing

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DiscoverOrg (discontinued)

DiscoverOrg (discontinued)

N/A
Unavailable

What is DiscoverOrg (discontinued)?

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://discoverorg.com/sales…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

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Lusha

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Lusha is a go-to-market intelligence platform, designed for sales, marketing and recruitment teams. Lusha data and insights help cut through the noise and reach the right people at the right time.

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Features

Prospecting

Features related to generating leads and finding new contacts.

8.1
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

8.1
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.8
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

5
Avg 7.5
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Product Details

What is DiscoverOrg (discontinued)?

DiscoverOrg was a sales and marketing intelligence tool used by technology vendors, staffing companies and consultants targeting IT, finance, marketing, engineering, technology and product development departments of Fortune-­ranked, mid­-market, and SMB companies in North America and Europe. DiscoverOrg specialized in mapping out org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives, and technology installed base.

ZoomInfo Technologies (formerly DiscoverOrg, which acquired and merged with ZoomInfo in 2019 and now operates under the ZoomInfo brand) has since combined all of the capabilities of the DiscoverOrg sales intelligence database into its flagship product, ZoomInfo. Readers interested in the DiscoverOrg database should investigate the ZoomInfo product instead.

DiscoverOrg (discontinued) Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: LinkedIn integration
  • Supported: Load time/data access
  • Supported: Reverse IP lookup

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Lead qualification process
  • Supported: Smart lists and recommendations
  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Notes
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Append emails to records
  • Supported: Marketing automation integration

Additional Features

  • Supported: Org Charts on All Accounts
  • Supported: Names,Titles, Direct Dial Phone Numbers, Vverified Email Addresses
  • Supported: Real Time Triggers and Red Alerts
  • Supported: Integrations with Salesforce, Marketo and all other leading CRM / MAT / SDR Tools
  • Supported: Google Chrome Extension
  • Supported: Predictive Purchase Intent - DealPredict
  • Supported: ABM Dashboard - AccountView

DiscoverOrg (discontinued) Screenshots

Screenshot of Customizable Dashboard with WidgetsScreenshot of Continuous Data RefreshScreenshot of Arial ViewScreenshot of Technology Stack InsightScreenshot of Buying TriggersScreenshot of Org Charts with direct dials, email addresses, and reporting hierarchy.Screenshot of Work flow notes

DiscoverOrg (discontinued) Integrations

DiscoverOrg (discontinued) Competitors

DiscoverOrg (discontinued) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesNorth America, Global

Frequently Asked Questions

Capabilities of the former DiscoverOrg product are now supplied by ZoomInfo, since the merger of DiscoverOrg and ZoomInfo into a single brand in 2019.

Demandbase Sales Intelligence are common alternatives for DiscoverOrg (discontinued).

Reviewers rate Salesforce integration highest, with a score of 8.9.

The most common users of DiscoverOrg (discontinued) are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(267)

Attribute Ratings

Reviews

(26-50 of 106)
Companies can't remove reviews or game the system. Here's why
November 18, 2019

Discovering New Data with DiscoverOrg!

Maureen C. McInerney | TrustRadius Reviewer
Maureen C. McInerney
Account Executive - ASUG Talent Hub
ASUG - Americas'​ SAP Users'​ Group (Computer Software, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is currently being used by my organization for targeting specific audiences for our paid marketing opportunities that range from webcasts to email distributions. The sales and marketing department both use DiscoverOrg. We use the DisocoverOrg database to target those outside of our own membership database to reach a broader and more specific audience.
Pros and Cons
  • Targets specific audiences very well
  • Up to date on current market trends
  • Allows you to search both broad and specific audiences.
  • Helps to pinpoint sales and marketing opportunities within an organization
  • Speed - it can be quite slow at times.
  • Improvement on the search capabilities - since there is so much to search (which is a plus) it makes it harder to do this in a timely manner. You have to dedicate a certain amount of time to be able to pull a proper, useful and clean list.
  • Make it more user friendly - there are so many different tabs, search buttons, pull down, etc. I think it can be quite confusing to a new user.
Likelihood to Recommend
DiscoverOrg is very well suited for the job I currently am functioning in. I pull specifically targeted lists from a form that our partners complete. These forms include specific audience metrics that I'm able to pull from DiscoverOrg. In pulling these lists, I am able to target the specific audience that my clients are trying to reach, therefore pleasing both those who receive the information (b/c they are looking for this info) and my clients who are looking to distribute their assets.
November 01, 2019

Review of Discover.Org

GV
greg van stekelenburg
Sales
cornestone data systems (Computer Software, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Used by Sales department. Identifies new leads as well as provides ability to research detail on leads. Allows for drill down and segmentation research. Assists in allowing us to keep pipeline populated with leads.
Pros and Cons
  • Segmentation of research
  • Information detail provided for specific target
  • Information is pretty accurate and up to date
  • Good support for product
  • Search criteria sometimes provides unexpected results so you have to play with the variables quite a bit to define your resultant set. Takes some getting used to.
  • Sometimes hard to tell individuals exact rolls based on descriptions
Likelihood to Recommend
Great for raw research & pipeline filling. Great for researching known entities to find out more info.
October 31, 2019

Discover what you didn't know about DiscoverOrg

AM
alim mukhida
AE
Hootsuite (Accounting, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by the Commercial Sales Team at our organization specifically with our Outbound team. This allows them to prospect into different verticals, organizations, and provides them with top of the funnel lead generation. Another use case for DiscoverOrg is that it allows our inbound team to further qualify other members of the organization.
Pros and Cons
  • DiscoverOrg allows us to quickly download a number of prospects very seamlessly without lagging or wait time, this is essential when working on a lead blitz.
  • DiscoverOrg enables us to further filter through lead lists and apply customized filters to allow you to see the list in your preferred view
  • It allows you to get verified emails and organizational charts which you can count on
  • The UI and UX design of the platform made it very tough to look at on a day to day basis
  • The direct dials were not always accurate
  • The system sometimes crashes when pulling lead lists
Likelihood to Recommend
DiscoverOrg is a great tool to purchase as a sales leader, as you are building out your outbound team, ensuring that you have an accurate prospecting tool. It is less appropriate when you are looking at an inbound team and they are looking to further prospect into the organizations for members not included in the lead.
October 31, 2019

A must for any prospecting salesperson

RR
Renaud Renvoye
Client Manager
Optiv Inc (Computer & Network Security, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used as an effort for prospecting and to get very good insight on company that we are targeting. Several departments are using it (Field sales, inside sales and marketing). It is very helpful to get org chart of companies, finding out emails, direct phone number or budget for a specific department.
Pros and Cons
  • Provide contact information.
  • Provide budgets by department.
  • Finding similar organization.
  • Interface
  • Interactivity
  • Reports are not easy to make
Likelihood to Recommend
DiscoverOrg is a must in order to prospect. If you are in the beginning of building your book of business, there is [plenty] of information in there and would be a good tool to help any junior salesperson. Not that it is less appropriate but sometimes the information is outdated.
October 14, 2019

DiscoverOrg is a great tool to "discover" information and contacts in any "Org"...

VR
Virgil Rucker
Sales Executive
Informatica (Information Technology and Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
To the best of my knowledge DiscoverOrg is being used in the Sales and Marketing divisions. It solves the business problem of not knowing the appropriate contacts within the customer base, and not having accurate contact information.
Pros and Cons
  • DiscoverOrg does a good job of gathering "mostly" accurate customer information by organization, which allows the user to reach the customer relatively quick.
  • DiscoverOrg does a good job of providing relevant customer and company information. which provides the user inroads and awareness of the customers issues and current environment.
  • DiscoverOrg integrates well with Salesforce.com, which allows the information to be transferred seamlessly with this CRM.
  • DiscoverOrg segments customer access, therefore requiring additional costs for broader departmental information.
  • Now that DiscoverOrg has acquired ZoomInfo, I would love to be able to access this information as well.
Likelihood to Recommend
DiscoverOrg is a great tool for researching account information and finding the appropriate customers with their contact information. DiscoverOrg is not a good social networking sight (of course, I'm sure that's not what it's meant to be).
October 09, 2019

The most robust sales database

David Willette | TrustRadius Reviewer
David Willette
Business Development
Real Vision (Broadcast Media, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use DiscoverOrg to find new leads for sales. I handle sales in several different areas of my company, and I have to find my own prospects/leads. I use DiscoverOrg to find those leads and contact them, generally via email. It's one of my main sources to find contact company contact information.
Pros and Cons
  • Very robust and good interface
  • Lots of granular data
  • Tons of companies
  • Payment is by credits, which are based on exporting contacts
  • Could have more information on company financials
  • Not sure if departmental data is always accurate
Likelihood to Recommend
If you are looking for the most complete database for company contact information, this is probably your best bet, unless you're in a specific industry niche where another product might have more detailed information on that specific industry. But as far as the masses go, DiscoverOrg just has more data than any other, especially since their merging with Zoominfo,.
September 12, 2019

Solid tool for channel marketing and sales

RM
Richard Marvin
Marketing Manager
AT&T (Telecommunications, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by our channel marketing team. It helps to identify contacts, see what technologies they are currently using and are potentially exploring. It also provides useful information around the business size, revenues, etc.
Pros and Cons
  • Easy to use.
  • Up to date information.
  • Comprehensive data.
  • Perhaps condense some of the search functions within the tool. There are a lot of options and it can be a little confusing until you get the hang of it.
Likelihood to Recommend
The information it gives is incredibly valuable to the sales and marketing teams. It provides a centralized source of information to gather customer insights and provides good opportunities to find alternate decision-makers that otherwise might not have been easy to identify.
September 07, 2019

DiscoverOrg is the most accurate prospecting tool out there!

Tina Lai | TrustRadius Reviewer
Tina Lai
Business Development Manager
GLG (Gerson Lehrman Group) (Information Services, 1001-5000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is currently used by a department. The sales department or business development department (team of new business/hunters) for lead gen and prospecting purposes. The sales team/sales ops team that generates lists (2 sales ops leads that generates list) currently supports 4 verticals & about 50 sales reps. Lists are generated weekly for the teams for Fortune 1000 companies for targeted campaigns that focus on industries/functions. The business problems that it solves for/addresses is finding the right target people at companies, and obtaining current email/phone information for them. In addition to highlighting hierarchies for prospecting decision-makers at large companies. It does not solve for finding information for smaller companies.
Pros and Cons
  • Prospecting Lists/Lead Gen - Discover Org does this very well because of it's ability to provide current information (email/phone) on an individual at a company. It's easy to segment & drill down by categories - to find the right targets to reach out to.
  • Insights - DiscoverOrg is great at providing insights or "scopes" on prospects as well. Meaning it will show who is handling what project (Decision-Maker) and what projects they are particularly interested in at the moment/what initiatives. For example, the scopes may show that they are interested in AI initiatives or a Merger & Acquisition or Digital Transformation & will say who is in charge of the initiative.
  • Stellar filtering capabilities - you can filter lists in so many ways. You can go by function, or even look at companies with small marketing teams (let's say less than 10), or you can search for companies with an "x" amount of $ budget for IT spend. Or even companies that use a specific HR workplace management system.
  • DiscoverOrg doesn't support smaller companies - so you can't prospect for SMB segment. It's mostly for larger companies.
  • The price point is quite high per user. It's not a tool that can be used by 50 sales reps. It can only be used by 2 people since licenses cost $20,000 per license. It's not helpful to the sales team to wait for the turnaround times of sales ops to generate the lists and to have more users.
  • If Filtering can be done with LOGIC or BOOLEAN system so that it can be even more precise. That is a Nice to Have. But mostly the price point is the main issue.
  • Oh the UI/UX is not the most intuitive or pretty. It looks antiquated and from like the 90s. Could use a design refresh since it's not very pretty.
Likelihood to Recommend
DiscoverOrg is well suited for hunters that are prospecting Fortune 1000 companies and ones that need to be strategic about getting into a large organization. It well-suited to see the hierarchy and also to see what the target/prospects are interested in/initiative-wise to be able to speak to what may be a potential pain point for them. It's really great for getting the information you need about a company holistically with budgets/revenues/team sizes/employee counts/industries etc. The information it gathers is very accurate and precise for lead generation and prospecting. DiscoverOrg doesn't make as much sense for a sales team that is focusing on small accounts or startups or company sizes of less than 500 employees. Also, it actually isn't able to filter/find "Strategy" roles or "Corporate Development" roles as much. And it can't pull in lists based on "Previous Companies Worked At".
July 23, 2019

Great way to find contact information for executives

Jacob Bright | TrustRadius Reviewer
Jacob Bright
Sales Development
SalesRabbit, Inc. (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We used it to prospect and find new potential business. It was great for getting emails/information for C level executives.
Pros and Cons
  • Accurate data.
  • Great user interface.
  • A bit pricey compared to competition.
Likelihood to Recommend
Finding data for bigger corporations worked really well, but smaller companies the data seemed to be less accurate.
July 11, 2019

A must have tool for every sales and marketing team

AI
Asif Ismail
Manager Sales and Pre-Sales
Simtest Dynamics LLP (Information Technology and Services, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used by the department only not across the whole organization. We are using DiscoverOrg for Sales and Marketing department. DiscoverOrg is solving business problems of the sales and marketing team for their data and information challenges. Our sales team is completely depending on DiscoverOrg for the cold lead generation and for this we fetch relevant data and information from DiscoverOrg like business email, business phone number, accounts information, contact information and all.
Pros and Cons
  • DiscoverOrg is very good at account and contacts information. Their detail information are very accurate and relevant. This is the strength of DiscoverOrg.
  • DiscoverOrg is great at providing direct phone numbers of your target contacts with ultimate accuracy, this is also a strength of DiscoverOrg.
  • DiscoverOrg dashboards and reports features are just amazing and very informative. This is also a strength of DiscoverOrg.
  • DiscoverOrg is very expensive, small startups may not able to afford this, so they need to think about it and start providing the solution to those small companies as well.
  • When you need companies having employee size less than 30, DiscoverOrg will fail you, yes DiscoverOrg does not have a very huge amount of data for small and funded startups, this is the area where I think they must improve.
  • DiscoverOrg is good at providing technology stack of a particular internet product companies but not great I say, because when I want technology stack of small companies like 30 to 50 employee size, DiscoverOrg not able to give a great result.
Likelihood to Recommend
Well suited:- DiscoverOrg is well suited when your target accounts employee size is more than 60, they will give you every relevant information like technology stack, new initiatives and in contacts, they will give you business emails and direct numbers.
Less appropriate:- when your target accounts employee size is less than 30 and funded startups, in this area DiscoverOrg is less appropriate.
July 03, 2019

DiscoverOrg review by an AE who also uses SFDC

Verified User
Account Manager in Sales
Computer & Network Security Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used across our sales team, both Account Executives and Sales Development Reps. We use it to find and import new Accounts into Salesforce as well to enrich existing and new Account targets with contacts and contact information.
Pros and Cons
  • API to Salesforce for automatic importing of accounts and contacts
  • Email and Phone information for prospects
  • Finding new accounts to prospect and being able to filter based on metadata
  • Contacts aren't 100% current
  • Email addresses aren't always right and phone numbers not always right
  • API crashes sometimes when doing imports
Likelihood to Recommend
Well suited - prospecting and CRM enrichment. Not well suited - employee count and ''scoops'' are not reliable.
June 13, 2019

Could use improvement, but overall a very helpful product

Verified User
Consultant in Sales
Computer Software Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used by my organization for better contact information within accounts, insight into organization changes and alerts when companies are possibly in the market for new technology.
Pros and Cons
  • Integration with Salesforce: very easy to automate the adding of new or unlisted accounts.
  • Subscription services: sends daily alerts on changes within organizations of interest.
  • Updating account information (new employees, number of employees, change of address, etc.).
  • Contact information within accounts is sometimes very outdated or minimal.
  • Opportunity Alerts: many times when companies are "surging" on a particular topic or area of interest it is after they have already completed an evaluation.
Likelihood to Recommend
Sales prospecting: finding contact information for executive level personnel/decision makers within the organization.
May 11, 2019

What I have Discovered about Discover.Org

Wendy Cogan | TrustRadius Reviewer
Wendy Cogan
Direct Hire Recruiting Manager
DIVERSANT, LLC (Staffing and Recruiting, 51-200 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The entire organization I work for uses Discover.org and it is mostly used to obtain information for business development, occasionally to acquire information on possible candidates. It is available to all employees whether they are working as a recruiter, an account manager or a full desk employee. We are also utilizing it for national accounts, contract, contract-to-hire, and direct hire verticals.
Pros and Cons
  • It quickly slows you to see whether it is going to have access to what you are looking for or not, so at least a lot of time is not wasted.
  • The search feature in being able to type in a company name or individual name is nice because it might still pull someone up from a previous company and there might still be a cell number provided.
  • The sort feature with data is nice in being able to sort by name, title, etc
  • The information provided is very hit or miss and often times inaccurate.
  • Titles listed in discover.org are usually not the same as titles on individuals LinkedIn.
  • Sometimes it is so fast to pull a company up while you are searching and it is nowhere near the company you wanted.
Likelihood to Recommend
I have tried multiple programs and Discover.org is by far my least favorite. Now, this could be the version my company has purchased, however more times than not it comes back not being able to show the information I requested or it does not have it. Discover.org is well suited to give you a great visual snapshot of a company, including revenue and employee size, org chart -- etc.
May 02, 2019

Great Tool for Prospecting

Kane Dale | TrustRadius Reviewer
Kane Dale
Business Development Representative
LogMeIn (Computer Software, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use DiscoverOrg mainly while prospecting. It is a valuable tool when looking for contacts the have a specific role or job function. We can also use it to run opp alerts to let us know when a company has a specific initiative specific to our solutions. It also has the most up to date info, so we can see if certain employees are still with the company.
Pros and Cons
  • Up to date info on employees, company initiatives and job functions.
  • It is really easy to find new contacts and import them into our CRM.
  • The integration with our CRM makes it very easy to navigate back in forth between DiscoverOrg and our CRM.
  • Some of the advanced functions seem complicated.
  • Could provide more on-demand training.
Likelihood to Recommend
Well suited for prospecting for new contacts, vetting company line sizes, learning about company initiatives, and learning about current solutions and technology that a company is using.
January 16, 2019

A look through my eyes at DiscoverOrg

Verified User
Account Manager in Sales
Computer Software Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Right now, DiscoverOrg is being used for a portion of our prospecting efforts inside of the sales, business development, and channel sales departments. We use it in conjunction with some other tools as well.
Pros and Cons
  • Provides detailed overviews on specific organizations
  • Keeps updated records in its system
  • Is very user friendly
  • I'm not a fan of how they lock certain departments for purchase
  • Their business model isn't as appealing to me as other tools
Likelihood to Recommend
DiscoverOrg is well suited for helping my team and I pull lists. It seems that it is best used when other tools are working in conjunction with it.
January 15, 2019

NOT a Customer-First Company. Don't trust DiscoverOrg.

AS
Andrea Steffes
Marketing Consultant
Think Better (Marketing and Advertising, 11-50 employees)
Score 1 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We are no longer using DiscoverOrg but used the product in 2018. I encouraged a client of mine to sign up for DiscoverOrg to support our Account-Based Marketing approach. Both marketing and sales used the platform.
Pros and Cons
  • Good connection to Salesforce
  • Helpful technical support
  • There's a really high turnover of customer success managers. In a single year we were assigned three different customer success managers
  • Their customer service and contract policies are unethical. They aren't clear on terms, hiding renewal language in the contract, that they then used to bully [us] into renewing.
  • Very limited communication from customer success managers about the relationship, the use of the product, and no communication or notice about renewal before sending a bill and demanding payment for an increased price.
  • Limited access to different industries. When we attempted to adjust our target market, their availability of industry data left us hamstrung and we didn't get much out of the second half of our year-long engagement.
Likelihood to Recommend
Don't work with this company unless you're an enterprise organization, with a large sales team, and a willingness to commit for multiple years. They don't serve the small business well. Even in the scenario that you might be a company that fits their ideal customer, I still wouldn't recommend working with DiscoverOrg. This is NOT a customer-first company. If you're looking for service, you won't find it here.
December 19, 2018

DiscoverOrg: Helping you build a better pipeline, make quality calls, and use specific triggers.

Verified User
Account Manager in Sales
Computer Software Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by a good portion of our Sales Organization.
Pros and Cons
  • Org Charts.
  • Scoops.
  • Triggers.
  • Finding Emails and Phone numbers.
  • Contact information is sometimes out of date.
  • The "scoops" that you set up could include more detailed information.
  • Updated information (compared to LinkedIn) could be better.
Likelihood to Recommend
I would recommend for any salesperson - hunter, farmer, or both. For those who are "hunting" new customers, DiscoverOrg is invaluable. If you use it right and take the time to set up your scoops, you will have information that will help you find new customers and will give you triggers to use so they know that you have done your homework and researched them before calling them. It also helps you to know the organization's management chart so you know the decision-makers and those that can help move your sales process forward.
December 19, 2018

DiscoverOrg: Discover Orgs Effectively

Stephen Lax | TrustRadius Reviewer
Stephen Lax
ISR- SLED
HyTrust (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used across the entire company in order to find leads for our sales teams. It allows us to see the structure of an organization and effectively target prospects that would gain the most value from our product. It simplifies the need to do multiple Google searches and helps find data that may not be accessible otherwise.
Pros and Cons
  • Contact info, including where individuals sit in the company hierarchy and where there HQ is.
  • Reliable numbers and position titles.
  • A streamlined interface that allows for import directly to your CRM.
  • Though they have a lot of contacts, more would add value.
  • Ability to upload as prospects into tools such as Outreach.
Likelihood to Recommend
Sales is where it is most appropriate. Great way to find the contact info for prospects and company data. It might not be the greatest tool if you are a candy shop who sells to a younger demographic or if you are extremely introverted and wouldn't like to talk to or meet people (unless your boss needs the info; then it's extremely useful).
December 14, 2018

Great resource for lead generation, with some extras that come in handy

Verified User
Employee in Sales
Computer Software Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is being used by our entire sales department. We use it for multiple purposes. First and foremost for researching department hierarchy and obtaining lead information. We also rely on DiscoverOrg as our source of truth for territory determination, company size, and subsidiary hierarchy. This makes it easy to solve any conflicts between reps and territories before they turn ugly.
Pros and Cons
  • Overall accurate contact info for leads, both at a high level and day-to-day level within the company being targeted.
  • Great org chart showing the chain of command and who each person reports to.
  • Scoops are pretty accurate, and can confirm suspicions of new projects that are starting up.
  • Scoops could be reported quicker
  • Data could always be more accurate. It's not bad, but could always be cleaned out a little more thoroughly.
  • Org charts could be a little easier to understand as far as what department each individual's role ultimately falls to on an executive level.
Likelihood to Recommend
It is well suited for larger enterprise organizations. They have a lot of leads and most have accurate contact info you cannot find online. It is also a good resource for general company information such as corporate phone number, company size, headquarters address.
Smaller companies are lacking in leads some of the times. Scoops are really nice, but I definitely wouldn't buy this if that is your main driving factor.
December 12, 2018

DiscoverOrg provides lead and customer data that is sometimes accurate

Michael J. Towle | TrustRadius Reviewer
Michael J. Towle
Corporate Sales Executive, Strategic Accounts
Talend (Computer Software, 1001-5000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use DiscoverOrg in a couple of different capacities. We use the site for basic lead intelligence as well as for integration with our CRM. With the acquisition of RainKing, the leads have improved somewhat, but still are not perfect. Additionally, the tool has been further integrated with our marketing tools to assist sales teams with coordinating and automating marketing campaign efforts as well.
Pros and Cons
  • DiscoverOrg provides lead contact information that is supposed to have been verified by their reps within every 90 days, in order to ensure accurate data.
  • DiscoverOrg provides the ability to connect with major CRMs and marketing automation tools for streamlined lead data importing.
  • DiscoverOrg provides a simple user interface with the ability to filter by company, leadership, geography, and many other criteria that are necessary for effective data driven sales operations.
  • DiscoverOrg leads are frequently inaccurate, and the party line that these leads are all being verified every 90 days is simply not accurate. Quite frequently, the leads are found to be very old data. On numerous occasions, the lead information would not have been accurate for several years (sometimes even more than 5 years old).
  • DiscoverOrg does frequently add more leads to their system, but the data quality is an issue with the new leads as well. Users are left wondering what data to trust. Trial and error gets old when you're trying to reach the right person at the right time with the right message, and the data you are trusting is not dependable!
  • DiscoverOrg has to compete with a plethora of other vendors that do the same thing, and they haven't demonstrated a truly significant differentiator that sets them apart from the competition.
Likelihood to Recommend
Companies need data to do business, and they often need a repository of leads/contacts as a starting point. DiscoverOrg is great for beginner to intermediate level lead data when sales orgs are looking to start somewhere. The reality is that there are simply no solution providers within this market that provide accurate data all the time. Data that is accurate today simply may not be tomorrow, and without constant (and unrealistic) validations, there is no way to ensure data quality across every company and lead.

DiscoveryOrg does a fine job of providing a relatively simple to navigate repository of lead and company data. They could invest a great deal more in providing a supplemental tool for scraping data from resources like LinkedIn, which, by and large, is considered the most up to date resource for gathering intelligence on lead data. The problem is that even with more functionality in this regard, the most important contact information is still not always available.
December 12, 2018

DiscoverOrg For ACCURATE Data

Casey Eckenrod | TrustRadius Reviewer
Casey Eckenrod
Inside Sales Executive
ObservePoint (Internet, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is our primary tool used to find qualified prospects for the sales team within territory accounts. It is used across the sales department and provides us with accurate information about organization hierarchy and contact methods. It saves us an incredible amount of time spent researching accounts and employees for the companies that we work with.
Pros and Cons
  • ACCURATE DATA
  • Easy to use
  • Quickly export to Salesforce
  • Research support
  • SMB businesses don't have as accurate of data
  • At times, some contact information is locked even if they are in a department that we have access to
  • No notifications when an exported contact has changed organizations
Likelihood to Recommend
They are excellent at providing accurate data compared to their competitors. I can trust that 90% of the time when I use a contact's information from DiscoverOrg that the email will not bounce or call get routed to a different employee. They also have an excellent research team that will find information at the request of users.
December 12, 2018

DicoverOrg is amazing!

Meghan Maurer | TrustRadius Reviewer
Meghan Maurer
Business Development Executive
NetLine Corporation (Marketing and Advertising, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
DiscoverOrg is used by the majority of my company for prospecting. It's nice to have direct contact information for potential clients. I really like the description of the company and job titles DiscoverOrg offers. Displaying the hierarchy within the company is also very useful.
Pros and Cons
  • DiscoverOrg displays the last updated date for each contact, which is very helpful.
  • Pulling contacts into a CRM is extremely easy with DiscoverOrg. I personally use the Chrome extension to pull contacts and companies into Salesforce. It's extremely easy to research prospects via LinkedIn and pull them into Salesforce all through this extension.
  • If you find any incorrect information for a contact or company, it is easy to send in a "fix-it" request. The DiscoverOrg team will contact you when the mistake is resolved, as well as offer more information on the contact or company. The follow-up of the DiscoverOrg team is amazing.
  • I will find a company title that is incorrect, but this is very rare. I have found maybe five mistakes in the names of the hundreds of companies I have researched.
Likelihood to Recommend
DisoverOrg is ideal for prospecting.
December 12, 2018

Great Product!

Verified User
Manager in Sales
Information Technology and Services Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use DiscoverOrg as a tool to build out our ABM strategy. We get the majority of our contacts from them and use them to find intent data about future projects as well.
Pros and Cons
  • Very good and clean contact data
  • Customer service is exceptional
  • Constant product changes and contact refreshes
  • Amount of contacts for smaller companies
  • Integration issues with converting phone numbers into Salesforce.com
Likelihood to Recommend
DiscoverOrg is perfect for outbound and inbound prospecting roles
December 12, 2018

Great product! Just some minor tweaks needed

Verified User
Manager in Sales
Computer Software Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
It is being used by our business development department right now. It helps us collect specific leads based on very specific campaigns we are running. It has been well worth our investment thus far!
Pros and Cons
  • Finds specific information within a company I am looking for and it only takes seconds
  • The interface is very easy to use and very intuitive. We have been able to hit the ground running!
  • The accuracy of the data from DiscoverOrg is outstanding and I can pursue leads with confidence
  • Scoop filters need to be better
  • Always seem to be errors when uploading bulk leads to SFDC
  • The Salesforce view and .com view need to be more visually congruent
Likelihood to Recommend
Lead gen
December 12, 2018

Awesome prospecting tool

Colt McNally | TrustRadius Reviewer
Colt McNally
Business Development
TeamSupport LLC (Computer Software, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
The whole SDR team used DiscoverOrg for prospecting.
Pros and Cons
  • Has great information
  • easy to see org tree of companies
  • Great "similar" companies feature
  • Can always use more contacts in each company
  • Not as a big of a scoop as compared to ZoomInfo
  • Seeing companies with over 1000 employees is expensive
Likelihood to Recommend
Can easily find the person within a company to talk to.
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