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Zoho Campaigns

Zoho Campaigns

Overview

What is Zoho Campaigns?

Zoho Campaigns is an email marketing and social networking campaigning tool for smaller companies that helps create, send, and track effective email campaigns. It features list management and segmentation, A/B Testing, tracking and reporting, automation, and mobile campaign management.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Email deliverability reporting (24)
    9.7
    97%
  • Standard reports (24)
    9.6
    96%
  • WYSIWYG email editor (23)
    8.7
    87%
  • Dynamic content (24)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Forever Free

$0

Cloud

Standard Plan

$3 for 500 contacts

Cloud
per month

Professional Plan

$4.5 for 500 contacts

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.zoho.com/campaigns/pricing.…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Inventory Management Software by Zoho | Cloud-Based Solution | CRM Software Demo

YouTube

How Zoho Books helps your business to automate finance | Demo | In Hindi

YouTube

Zoho CRM demo| How the Real Estate businesses can deal with their clients effectively online.

YouTube

Demo of Zoho Campaigns

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

9.2
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.5
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

9.7
Avg 8.5
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Product Details

What is Zoho Campaigns?

Zoho Campaigns is an email and SMS marketing software, from Zoho's suite of applications, for small, medium, and large businesses to automate the entire marketing process—from managing lists to tracking and automating the activities and improving future email and SMS campaigns.

Featuring integration with more than 50 applications, users will have the right info when they need it to send emails. Users can engage customers with quick short messages using the SMS integration in Campaigns. Moreover, Campaigns is integrated with Zapier and Zoho Flow to help integrate with other 300+ applications.

Zoho Campaigns lets users focus on the message and the audience while the solution takes care of the process. The automated A/B tests will let users figure out which content/design, sender name, or subject line works better; and, the list management keeps lists clean and spam-free.

Zoho Campaigns offers a number of options to create emails. Its templates and layouts being responsive, pre-designed, and combined with the HTML drag-and-drop editor, makes it easier to create eye-catching newsletters to engage recipients.

Zoho Campaigns tracks what happens after an email is sent out. Understand leads and contacts better with analytics. Additionally, send poll and survey emails to jot down a list of contacts' likes and dislikes to send relevant emails in the future.

With Zoho Campaigns users can say goodbye to importing and exporting list data—the sync function takes over this chore and users can focus on their audience, customers, and sales rather than on the process of sending emails.

Zoho Campaigns Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Pre-Send Testing Features

  • Supported: URL Validation
  • Supported: Link Tracking
  • Supported: Image Validation
  • Supported: Inbox Display
  • Supported: Email Accessibility Tools
  • Supported: Email Previews
  • Supported: Review Status Updates

Zoho Campaigns Screenshots

Screenshot of Template editorScreenshot of Real-time analyticsScreenshot of List managementScreenshot of Send time optimizationScreenshot of Automation—WorkflowsScreenshot of DashboardScreenshot of Ecommerce email marketingScreenshot of Email marketing on the goScreenshot of SegmentationScreenshot of Email CadenceScreenshot of Sign-up formsScreenshot of Pre-designed templates

Zoho Campaigns Videos

Smart email marketing software
Email marketing on-the-go

Zoho Campaigns Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Dutch, French, German, Hungarian, Italian, Japanese, Portuguese, Spanish, Chinese, Danish, Polish, Russian, Turkish, Vietnamese, Hindi, Korean, Thai, Indonesia

Frequently Asked Questions

Zoho Campaigns is an email marketing and social networking campaigning tool for smaller companies that helps create, send, and track effective email campaigns. It features list management and segmentation, A/B Testing, tracking and reporting, automation, and mobile campaign management.

Mailchimp, Constant Contact, and GetResponse are common alternatives for Zoho Campaigns.

Reviewers rate A/B testing highest, with a score of 9.9.

The most common users of Zoho Campaigns are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(145)

Attribute Ratings

Reviews

(1-24 of 24)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
Overall, I'm happy with Zoho Campaigns. For the most part, template editor is easy to use, and the library of images that are saved; helps that I don't have to keep them all on my network after they're uploaded. I find it helpful to run reports to see who is opening and clicking messages, especially when we're using email campaigns to solicit leads from CRM.
Alexis Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is an excellent complement for other applications of the suite. I like to share and keep active services and products newsletters, because they may be attractive to existing customers or prospects. Ideally, I want them to visit the website and thus allow me to measure its performance and know what was the most attractive part and where I can improve.
Joseph Daniel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Email marketing has become no more a big deal for us because of Zoho Campaigns. We can now send automated emails with beautiful templates within no time and it eventually helps us in gaining loyal customers. Its price is so affordable and it provides real-time results related tour campaign the only bad point is that it is buggy and it doesn’t allow many customizations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is well suited in scenarios:
  1. Well-defined static list with proper info.
  2. Not building email templates from scratch
  3. Litmus testing involved
  4. Easy to use simple automation journeys involved
Not well-suited scenarios:
  1. Complex Customer journeys
  2. Dynamic content involved
  3. Integration with other products other than the ZOHO suite
  4. Testing API limits
Brandon Stuhr | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you are familiar with Zoho's products and are looking to expand your e-mail business without leaving the Zoho suite, Zoho Campaigns is a solid starter kit for those just getting their feet wet. White you might struggle at first, you should be able to adapt to it rather quickly.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns scenarios can feel similar to Mailchimp but lack the familiarity of that clean UX. While the features may be superior, the process of activating or using them can be difficult. Without a strong technical understanding of CRM, Zoho Campaigns might be difficult to use or have a steep learning curve for new users.
Alyssa Storm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns is great for those who already have experience with marketing automation platforms. The user interface is a bit dated, and it’s definitely not as easy to use as Mailchimp, Hubspot, SharpSpring, etc. The email builder is also not very advanced, and we’ve had the most success using uploaded HTML. However, once you learn the system, Zoho Campaigns can offer a wealth of benefits, including advanced reporting and very few restrictions on email
sending.
Matthew Christensen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns works very well, but honestly is quite handy if you already use Zoho CRM as it fully integrates and makes lists and contacts automatic.

I feel it would still work very well if you didn't use Zoho CRM but everything would need to be imported manually (which is still very easy).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns is best if you want to use automatons, integrate with a CRM, and care about the campaign data. This is not the best if you are focused on visually beautiful campaigns and don't have the ability to code them in HMTL. The tools out of the box here are more basic.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns is excellent for lead generation, recruiting, marketing and any other reason you would need to reach out to your audience. Ideally, you will already have a base list of people that you want to communicate with or a storefront web page otherwise I can not imagine a reason that you would need to use. Zoho has a complete suite of apps that can interconnect which behooves any business.
Stacy Venditto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would definitely recommend Zoho Campaigns to a colleague if the solution met their needs. A great scenario for using the solution is the small business user with under 5k subscribers. Since the CRM is free for up to 3 users, this makes an extremely affordable option available to those who do not have the budgets for licensing more robust tools. In an enterprise environment, Zoho Campaigns may not be a great fit. The bottom line, if you have to compromise due to budget constraints, Zoho is a must.
February 05, 2020

Campaigns the Zoho way!

Mehdi Aherraki | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns is very good for promotional campaigns and emails. We use it for our monthly product updates, events, promotions, and also in our occasional greetings emails to clients and partners for their events and holidays. It's effortless to use, and the interface, as usual with Zoho products, is straightforward and easy to learn.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
I think that if a company already runs their business on Zoho services (CRM, etc.) then Campaigns is really the best choice for them. However, I would not recommend it for people that can start from scratch with something less cumbersome. It definitely has its learning curve, and I'm not sure I'd want to go through it again.
Chris Lesner | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns would be great if they weren't flagged as a spammy email sender. We did everything they asked and anytime we sent emails from Zoho Campaigns it would end up in all of our customers' spam. When we did this in other systems, we had 100% deliverability to inboxes and never dealt with these issues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is very well suited to get the traffic on our social media platforms and our website. It is very helpful in interacting with subscribers on those social media platforms. It establishes client engagement. I didn't find it well suited in transnational emails. It did not give satisfactory results.
September 14, 2018

Great marketing tool

Jared Hansen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Its implementation and importation of marketing data is excellent! Really on point. Also, it is well suited to automating campaigns as well as responses to email newsletters and social media outreach. A/B testing (which is a must in the industry) is handled very well, making it much easier to track progress and success.
September 15, 2017

Zoho Campaigns Review

Justin Roodman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Zoho Campaigns has been useful in doing outreach to prospective customers. It's allowed us to test our subject lines and messages and determine which are the most effective for improving open rates and generating click-throughs. Content supports both HTML and text versions, and the editor is relatively easy to use.
Jon Porreca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I feel Zoho Campaigns' best strength is its integration for Zoho CRM users. As a stand alone campaign management system it is fine and we would recommend it, but we would highly recommend it if you also use Zoho CRM. The pricing structure suits us too, so that is a big plus for Zoho Campaigns!
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