What users are saying about
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Top Rated
1953 Ratings
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Top Rated
2323 Ratings

HubSpot Marketing Hub

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Top Rated
1953 Ratings
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Score 8.6 out of 100

Adobe Marketo Engage

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Top Rated
2323 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • HubSpot Marketing Hub ranks higher in 4 feature sets: Email & Online Marketing, Campaign Management, Social Media Marketing, Reporting & Analytics
  • Adobe Marketo Engage ranks higher in 2 feature sets: Lead Management, Platform & Infrastructure

Email & Online Marketing

8.4

HubSpot Marketing Hub

84%
7.8

Adobe Marketo Engage

78%
HubSpot Marketing Hub ranks higher in 9/9 features

WYSIWYG email editor

8.2
82%
331 Ratings
7.1
71%
804 Ratings

Dynamic content

8.3
83%
331 Ratings
7.7
77%
781 Ratings

Ability to test dynamic content

8.3
83%
308 Ratings
7.8
78%
760 Ratings

Landing pages

8.0
80%
361 Ratings
7.6
76%
819 Ratings

A/B testing

8.4
84%
285 Ratings
8.0
80%
806 Ratings

Mobile optimization

8.6
86%
352 Ratings
7.2
72%
780 Ratings

Email deliverability reporting

8.7
87%
697 Ratings
7.9
79%
1469 Ratings

List management

8.5
85%
363 Ratings
8.4
84%
855 Ratings

Triggered drip sequences

8.5
85%
275 Ratings
8.5
85%
778 Ratings

Lead Management

8.1

HubSpot Marketing Hub

81%
8.3

Adobe Marketo Engage

83%
Adobe Marketo Engage ranks higher in 3/4 features

Lead nurturing

8.4
84%
354 Ratings
8.5
85%
841 Ratings

Lead scoring and grading

7.8
78%
325 Ratings
8.4
84%
816 Ratings

Data quality management

8.2
82%
331 Ratings
7.9
79%
814 Ratings

Automated sales alerts and tasks

8.1
81%
299 Ratings
8.5
85%
773 Ratings

Campaign Management

8.0

HubSpot Marketing Hub

80%
7.7

Adobe Marketo Engage

77%
HubSpot Marketing Hub ranks higher in 1/2 features

Calendaring

7.9
79%
305 Ratings
7.3
73%
640 Ratings

Event/webinar marketing

8.1
81%
251 Ratings
8.2
82%
757 Ratings

Social Media Marketing

8.3

HubSpot Marketing Hub

83%
7.3

Adobe Marketo Engage

73%
HubSpot Marketing Hub ranks higher in 2/2 features

Social sharing and campaigns

8.2
82%
341 Ratings
7.1
71%
483 Ratings

Social profile integration

8.4
84%
331 Ratings
7.5
75%
377 Ratings

Reporting & Analytics

8.2

HubSpot Marketing Hub

82%
7.2

Adobe Marketo Engage

72%
HubSpot Marketing Hub ranks higher in 3/3 features

Dashboards

8.3
83%
365 Ratings
7.0
70%
804 Ratings

Standard reports

8.3
83%
361 Ratings
7.5
75%
840 Ratings

Custom reports

8.0
80%
324 Ratings
7.1
71%
800 Ratings

Platform & Infrastructure

7.7

HubSpot Marketing Hub

77%
7.9

Adobe Marketo Engage

79%
HubSpot Marketing Hub ranks higher in 3/6 features

API

8.0
80%
252 Ratings
7.9
79%
729 Ratings

Role-based workflow & approvals

8.6
86%
280 Ratings
7.8
78%
618 Ratings

Customizability

8.1
81%
302 Ratings
7.5
75%
749 Ratings

Integration with Salesforce.com

7.6
76%
228 Ratings
8.8
88%
733 Ratings

Integration with Microsoft Dynamics CRM

6.9
69%
98 Ratings
7.8
78%
240 Ratings

Integration with SugarCRM

7.1
71%
93 Ratings
7.6
76%
150 Ratings

Attribute Ratings

  • HubSpot Marketing Hub is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Online Training, Product Scalability
  • Adobe Marketo Engage is rated higher in 4 areas: Performance, Support Rating, In-Person Training, Implementation Rating

Likelihood to Recommend

8.7

HubSpot Marketing Hub

87%
652 Ratings
8.3

Adobe Marketo Engage

83%
1021 Ratings

Likelihood to Renew

9.0

HubSpot Marketing Hub

90%
371 Ratings
8.9

Adobe Marketo Engage

89%
145 Ratings

Usability

8.7

HubSpot Marketing Hub

87%
106 Ratings
8.1

Adobe Marketo Engage

81%
98 Ratings

Availability

9.1

HubSpot Marketing Hub

91%
50 Ratings
9.0

Adobe Marketo Engage

90%
48 Ratings

Performance

8.9

HubSpot Marketing Hub

89%
34 Ratings
9.0

Adobe Marketo Engage

90%
58 Ratings

Support Rating

8.5

HubSpot Marketing Hub

85%
168 Ratings
8.9

Adobe Marketo Engage

89%
164 Ratings

In-Person Training

9.1

HubSpot Marketing Hub

91%
8 Ratings
10.0

Adobe Marketo Engage

100%
12 Ratings

Online Training

9.1

HubSpot Marketing Hub

91%
26 Ratings
5.5

Adobe Marketo Engage

55%
29 Ratings

Implementation Rating

7.3

HubSpot Marketing Hub

73%
98 Ratings
10.0

Adobe Marketo Engage

100%
109 Ratings

Contract Terms and Pricing Model

HubSpot Marketing Hub

N/A
0 Ratings
7.8

Adobe Marketo Engage

78%
4 Ratings

Product Scalability

7.3

HubSpot Marketing Hub

73%
7 Ratings
7.0

Adobe Marketo Engage

70%
10 Ratings

Professional Services

HubSpot Marketing Hub

N/A
0 Ratings
9.4

Adobe Marketo Engage

94%
3 Ratings

Likelihood to Recommend

HubSpot Marketing Hub

CRM is fantastic, easy to use, and allows for the flexibility to get clients in, keep top of mind, and get deals out. Email ability is seamless, with a click, you can stay in front of customers. Linq integration is wonderful. The paper cards (and the box of them that we always have after an event) are GONE!
Arcoma L. Lambert | TrustRadius Reviewer

Adobe Marketo Engage

It provides a one-stop-shop to help manage all lead-based and account-based marketing initiatives. We run many email campaigns, so if you are looking for software that provides you with all the information you need to run a campaign, from drafting the HTML email, managing assets, distributing to a database and gathering the metrics, and assessing performance, their toolkit is ideal.
Ellis Devine | TrustRadius Reviewer

Pros

HubSpot Marketing Hub

  • All-in-one software - the main thing HubSpot does well is the breadth of functionality.
  • Easy of use - personally, I find it more intuitive than Marketo, which is the other MAP that I know well.
  • Ads - I like that we can drill down on ads by channel, ad group, campaign, and even create and see performance data at each level.
Joe Kevens | TrustRadius Reviewer

Adobe Marketo Engage

  • The ability to clone entire programs and campaigns should not be underestimated as a marketing manager. This is a stand-out feature that other automation tools can't do (yet) in my experience.
  • myTokens: Campaign-based/local variables that can be used in emails and landing pages for everything from basic text, rich text, email scripts, CSS, scoring, and more. Set up your emails and LPs with myTokens and you'll be able to create an entire campaign without opening the email or LP editor. Clone program, update myTokens, test, and launch.
  • Engagement Programs: let you quickly create basic email nurture tracks with ease. Currently EPs can only send on a cadence of once per week, but future product release announcements suggest variable cadence will be possible soon.
  • AB Testing: using Email Programs and AB Test or ABCDEFG Test is simple to set up and report on. Manually chose the winner of your test or have Marketo choose automatically.
Greg Beazley | TrustRadius Reviewer

Cons

HubSpot Marketing Hub

  • While Hubspot has added some collaborative tools, I think this could improve. I'd like to see more options to comment on emails and ways of being able to share out changes as well as approval channels.
  • The ability to update ads via the calendar is pretty cumbersome. There's no good way to bulk edit or update. You have go into each one individually.
  • Real time edits would be nice. If you have multiple people working on the same thing, you'll get kicked out and your changes might not be saved.
Chris Gomez, SPHR | TrustRadius Reviewer

Adobe Marketo Engage

  • It would be nice to have an expansive view of all active triggers and flows.
  • Some reporting functions can take quite a bit of time to execute if they use too much data.
  • Some error codes and mistakes can take time to uncover/solve.
Matt Davidson | TrustRadius Reviewer

Pricing Details

HubSpot Marketing Hub

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$50 per month

HubSpot Marketing Hub Editions & Modules

Edition
Pro$8901
Enterprise$3,2002
Starter$503
Free$04
  1. per month (includes 2,000 contacts)
  2. per month (includes 10,000 contacts)
  3. per month (includes 1,000 contacts)
  4. per month
Additional Pricing Details

Adobe Marketo Engage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
TBD

Starting Price

Adobe Marketo Engage Editions & Modules

Additional Pricing Details

Likelihood to Renew

HubSpot Marketing Hub

HubSpot Marketing Hub 9.0
Based on 371 answers
Our business relies on the HubSpot platform to manage our marketing, sales and CRM processes. HubSpot marketing automation helps us define our activities and streamlines them in a cohesive and efficient way. Without HubSpot, we will have to revert to the 'old way' of doing everything with a variety of disparate systems.
Arun C Devan | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 8.9
Based on 145 answers
We're likely to renew for several reasons:
  • Now that it's been implemented, I can't imagine not having marketing automation and the easy interface that Marketo provides to run our campaigns
  • Marketo's community and customer service is fantastic; I know that when I need help, I'll get it
  • Marketo continues to improve the product, so I know that I can expect it to be even more useful in the future
Dan Prokop | TrustRadius Reviewer

Usability

HubSpot Marketing Hub

HubSpot Marketing Hub 8.7
Based on 106 answers
While there are some frustrating things that pop up unexpectedly ("wait... I can't do X?"), I have found HubSpot to be easy to use and extremely helpful to my daily work. The documentation is really good, and when it's not helpful, the support staff have been amazing.
Lauren Camacci | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 8.1
Based on 98 answers
There's a fair amount of flexibility, but as you start moving beyond the basics and get into more complex programs, it gets a bit cumbersome; for example, flexible drip campaigns that can customize / change content based on triggers after the initial start. Some way of normalizing scoring so older, less intensive users don't overshadow newer, more-intense users. Etc.For a basic setup and taking control of the user flow from contact to lead without leaks, Marketo is awesome, once you've got the core data governance and standardized processes in place.Template design is difficult - designers find it restrictive and there is a LOT of debugging needed, with finished templates sometimes behaving very oddly in some environments - adding / deleting code snippets, disabling some scripts - not enough to break it, but definitely some odd behaviors
Ashish Tewari | TrustRadius Reviewer

Reliability and Availability

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 50 answers
They have had issues with system availability over the course of days. Sometimes the system is unusable, other times updates simply take a long time to show up. It's better now but, from a reliaibility standpoint, HubSpot is not Salesforce.com yet. Still great software though.
Joe Rando | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 9.0
Based on 48 answers
Marketo provides different way and abilities to connect. If you are having product support or unexplained errors you can get someone on Marketo support 24 hours a day. One of Marketo's greatest assets in my opinion however would be the community. Often times our company is just looking for case success stories from someone else. In the community you can search for problems you are currently facing and see others having the same issue and solutions for those issues. If not, you can pose a question to the whole community and champions of the product and others can chime in to provide suggestions to fix your needs. The community is truly a 24/7 place to get your answers quickly.
Brittany Stover | TrustRadius Reviewer

Performance

HubSpot Marketing Hub

HubSpot Marketing Hub 8.9
Based on 34 answers
With all the new features in HubSpot, the system can get a tad slow sometimes... That said, most of the time it is lightning fast and I have no problems. Because most of the integrations are API, they silently work in the background. I have not had trouble with lag due to HubSpot integration
Carah Counts | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 9.0
Based on 58 answers
There are times when it is slightly slow for us, where we sit on a screen waiting for it to load. This could be our internet since we have had the same issue occasionally with other systems, but it is enough to make you crazy.
Amber Hobson | TrustRadius Reviewer

Support Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 8.5
Based on 168 answers
During the few times I've needed it, HS support has been accessible, helpful and efficient. Often rolling up their sleeves to make changes for you as opposed to leaving you with a list of instructions to decipher on your own.
David Pye | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 8.9
Based on 164 answers
On multiple occasions we've had Marketo support (technical and license based) issues. Technical issues were minor and resolved within a day. License based issues (even things encouraged by Marketo for partners, like provisioning another license) took WEEKS. They actually took so long to respond that the client we were working with withdrew from the contract because they were no longer convinced Marketo was capable of supporting their business. As an agency trying to sell the software, you can only explain away so much before they just made us look silly.
Emilee Anderson | TrustRadius Reviewer

In-Person Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 8 answers
I did the 2-day classroom at HubSpot's corporate office in Cambridge. First off, it was amazing to see their corporate office in general. They have such a cool office environment. But it was also great to have the ability to learn in a workshop format with other HubSpot users and meet my Account Manager/ Inbound Marketing Consultant in person.
Carah Counts | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 10.0
Based on 12 answers
Our account rep stopped out in Lincoln, NE to ensure we were properly set up and running. This was very much appreciated. I was very, very new at this point, so I can't comment very much on the extent of what was taught because I was still brand new to the company and the system
Kristi Eide | TrustRadius Reviewer

Online Training

HubSpot Marketing Hub

HubSpot Marketing Hub 9.1
Based on 26 answers
I went through Inbound Marketing University in 2006. Great training and helped my transition from traditional (outbound) marketing to inbound marketing that I've been able to apply to a number of businesses from wastewater and water reuse, to professional services and SaaS. Share information of value to build awareness and trust. Answer customers' questions in a transparent way to generate more qualified leads. Understand the difference between a marketing qualified lead and a sales qualified lead and put together a lead nurturing program. Your sales and marketing efforts will see significant ROI.
Tom Smith | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 5.5
Based on 29 answers
I had never used Marketo prior to taking this job so online training was my starting point. I was able to follow along, it was interesting and quickly and efficiently taught me what I needed to know without a lot of fluff. It was far from boring and really helped me get my hands dirty with Marketo.
Robert Barrett, MBA | TrustRadius Reviewer

Implementation Rating

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 98 answers
My biggest piece of advice for those who are implementing Hubspot is that you need to devote the time up front and learn how to use the product. Once you learn how to use Hubspot, it will be much more effective as well as much easier to use in the long run
Andrew Driscoll | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 10.0
Based on 109 answers
1. Have a content marketing plan to run in parallel with the marketing automation installation--you'll need a lot of content to make full use of Marketo's capabilities.2. Work with sales (and ISRs) to define and document a workflow--build your Marketo installation around how you do business--not figure out how to apply your business to the tools3. Spend time of data cleaning--both an initial project as well as a strategy for ongoing data management. We found some change manaement issues (no more appending ZZZ to the first name to identify contacts who have left the company, for example, or prohibiting the entry of "info@company.com" email addresses).4. Find some champions in the sales and ISR teams. You'll have both fans and detractors--work with the fans to build some success stories
Steve Susina | TrustRadius Reviewer

Alternatives Considered

HubSpot Marketing Hub

In comparison to any other tool on the market, HubSpot [Marketing Hub] is the best. It's easy to use, has a more substantial brand presence, and is trusted by a large number of small and medium-sized businesses. It just made sense to us to integrate the sales and marketing tools in HubSpot [Marketing Hub] rather than using third parties. We chose HubSpot Marketing Hub as the best brand to define our customer journey.
Roshni Rahman | TrustRadius Reviewer

Adobe Marketo Engage

Marketo does stack up against [Hubspot] and there are positives and negatives. To me, [HubSpot] is easier to work as far as layout and steps. Marketo has more steps and the layout is more confusing but it is also more dynamic - it syncs better with our other platforms and has positives that outweigh negatives[.]
chan reed | TrustRadius Reviewer

Contract Terms and Pricing Model

HubSpot Marketing Hub

No score
No answers yet
No answers on this topic

Adobe Marketo Engage

Adobe Marketo Engage 7.8
Based on 4 answers
The total cost is a little bit higher than we expected.
Oleksandr Torlo | TrustRadius Reviewer

Scalability

HubSpot Marketing Hub

HubSpot Marketing Hub 7.3
Based on 7 answers
HubSpot is addressing this more and more. Currently you can assign tasks to designated sales teams, which grow as you grow. They've added free baseline products for those just getting started. These and more contribute to the scalability of HubSpot - so I gave it an 8 and am hoping for more in the future!
Jessica McCann | TrustRadius Reviewer

Adobe Marketo Engage

Adobe Marketo Engage 7.0
Based on 10 answers
We look at scaleability in a few different ways. First, the speed while using Marketo has remained relatively the same as our database has grown. Though I would say Marketo is slow at times, it has not gotten slower over the last few years. If anything, it has improved, and they are working to improve it. Second, the amount of programs we have developed in Marketo has exponentially grown as well. Marketo has allowed us to drastically increase our output without having to drastically increase our headcount.
Jennifer Robertson | TrustRadius Reviewer

Return on Investment

HubSpot Marketing Hub

  • HubSpot has helped us increased our lead generation.
  • HubSpot has allowed us to continue to grow our customer base without having to spend a ton of marketing dollars on advertising.
  • HubSpot has allowed our company to standardize our process and bring the company onto one platform for sales and marketing.
Heather Robinette, MBA | TrustRadius Reviewer

Adobe Marketo Engage

  • Improved efficiency across teams in the business. When you don't have to manually send out emails, you gain more time back!
  • More targeted lead nurture has led to faster lead conversion and real-time engagement. In today's day and age, customers want the right CTA at their fingertips and Marketo can provide that.
Crystal Vaughan | TrustRadius Reviewer

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