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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
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How Webex Meetings Differs From Its Competitors

Organizational Challenges Faced

The main challenges we faced was having multiple vendors already in the organisation with similar abilities to WebEx. Trying to align everyone on to the same platform can be very difficult. There was also the cultural barrier of many people not wanting to use video. It has taken time to adopt but …
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Organizational Challenges Faced

We faced how to get work phones at home, how to set up VPN's for employees to log into our secure network at home and how we would do office visits virtual, we had done this before but it was in office and the patient was virtual.
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Hybrid Work Experience

It can be hard to integrate hybrid work if the employee or the population you service is underserved and may not have the knowledge or the equipment to do a visit or work.
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Organizational Challenges Faced

My primary challenge involved Anyconnect and Cisco Device Connector.
Anyconnect as the VPN tends to have an issue with server connectivity establishment some days, which prohibits workflow. Cisco Device Connector requires an update several times (which is necessary), but I don't have admin access …
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Organizational Challenges Faced

Training staff to become comfortable with new software is challenging as many are resistant to change but the Webex/Cisco solutions we deployed have been user-friendly enough that most staff were onboarded with relatively few issues. The planning process was highly accelerated out of a need for …
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Impact on Organizational Challenges

It has eliminated the challenges we previously faced with the logistics of travel arrangements. Combining this with the time/cost savings involved has been a huge positive impact! The new hybrid work environment is here to stay, no question about it.
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Hybrid Work Experience

We've experienced the future, no longer requiring a commute to the office has been a wonderful improvement and has improved the quality of work provided by staff. It has been a great benefit to work/life balance.
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Organizational Challenges Faced

Has more collaboration with team members at different locations. Sometimes, the communication is very detailed and specific. Have big group of participants attending the same meeting to exchange ideas, explanation of the requirements and challenges, demonstrate the detailed work and result. Need …
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Impact on Organizational Challenges

Using Cisco work solutions is easier and more stable comparing with previous online communication solutions. It also has much better cross platform performance and is more friendly for the mobile users. Therefore, it is easier to communicate with people outside the company and reduce the …
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Hybrid Work Experience

I use a hybrid work model pretty much every day. Need to communicate the work content, show the progress, discuss the design details, demo the result or give instructions with co-workers across the country. Need a affordable while easier to use solution to support different types of communication.
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Hybrid Work Implementation Progress

We have enabled Hybrid Work solution, much before the pandemic, given we are a Global Business. After the pandemic being more dynamic with Hybrid work has become essential. The dynamics is essential to have a fall back communication plan if the primary isn't acceptable by all parties, or has …
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Organizational Challenges Faced

The main organizational challenges I faced when implemented hybrid work was to maintain the spirit of teamwork, synergy and interpersonal relationships among employees. Coordinating work teams and people is significantly more complex in a hybrid environment than when collaborating face-to-face. …
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Impact on Organizational Challenges

I mentioned before that some of the main challenges we faced when transitioning to the hybrid work environment were related to interpersonal relationships, the coordination of work teams and overcoming that barrier of not turning on the camera to transmit video that there was originally. With …
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Hybrid Work Experience

Both myself and my co-workers, employees and/or clients using a hybrid work model have experienced a simple, flexible and efficient work model, both performing tasks from home and in the office, that is to say anyware, without affecting productivity. With this scheme, the workplace is no longer a …
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Hybrid Work Implementation Progress

With the pandemic we had to accelerate the process of change in the way they worked and collaborated in the company, we had to quickly think of a solution that would allow us to work 100% remotely efficiently, for this we used Cisco Webex products in the cloud . Recommendations to migrate to this …
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Other Products Considered

There are many and varied vendors on the market that in recent years have developed very good collaboration products and that may eventually compete with Cisco products, whether in terms of features, functionality or cost benefit. In this sense, Webex is, in my opinion, the market leader and the …
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Organizational Challenges Faced

With the onset of the pandemic, many organizations transitioned to remote work to comply with lockdowns and social distancing measures. Webex Meetings provided a seamless platform for teams to collaborate virtually. It allowed employees to conduct meetings, share documents, and communicate …
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Impact on Organizational Challenges

As in-person events were canceled or restricted, Webex Meetings became a valuable platform for hosting virtual conferences, seminars, and trade shows. Businesses and organizations connected with their audiences worldwide through webinars and virtual events.
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Impact on Organizational Challenges

Webex Meetings with the Room OS devices have been useful to allow us to have many kinds of meetings. However, in most cases, conventional all-online meetings work OK, with everybody in their own office... even if they're in the same building with each other. This provides the best possible …
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Impact on Organizational Challenges

It helped us in Administrative tasks for end user support. Webex Meetings helped us in regular team meetings. Webex Meetings helped the team in knowledge transfer sessions for wide audience with recordings and transcriptions. Presentations are handled at ease without any network bandwidth issues. …
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Hybrid Work Experience

It helped us in Administrative tasks for end user support. Webex helped us in regular team meetings. Webex helped the team in knowledge transfer sessions for wide audience with recordings and transcriptions. Presentations are handled at ease without any network bandwidth issue. Never faced any …
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Organizational Challenges Faced

Webex Meetings allowed us to implement quickly with little challenges. Cisco does have some billing and user agreement issues that do not make it as user-friendly to start. Relying on account managers is fine, but when they consistently change positions, it can be difficult to rebuild a …
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Impact on Organizational Challenges

It allows us to integrate a true sweet of products. Cisco room kits also allow us to show true professionalism in our meetings and specifically WOWS our clients and potential clients when they come to our office. The return to office should not be a mandate but a magnet. Cisco is continuing to …
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Organizational Challenges Faced

First of all it's about people's behaviour and attitudes toward the technology itself, someone who is unwilling to attend a meeting, can easily create an excuse saying that the connection is unstable and try to bail out from the meeting itself, that's something not possible in the office. However …
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Impact on Organizational Challenges

Cisco's solutions made broadcasting a message to everyone easy that increases the employee morale, this feature of having a C-level executive talking to all company with a very good quality audio and visual increase the loyalty of our employees and for that we need to think Cisco's tool, although …
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Hybrid Work Experience

We are now working with 2 to 3 model, when covid affects first starting to lift it was 1-4 first but then it's changed to 2-3. Sometimes companies tried to make it 3 to 2 model, by the way the former stands of office days and latter stands for home office days.
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Organizational Challenges Faced

Ensuring efficient collaboration between team members. Creating a sense of belonging and some team spirit in a hybrid environment. Maintaining the company culture. Finding mechanisms to evaluate productivity, provide feedback, and maintain accountability without micromanaging remote employees. …
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Impact on Organizational Challenges

Cisco's hybrid work solutions have ensure that team members could communicate and collaborate seamlessly, regardless of whether they are working from home or in the office. Additionally, it created a sense of belonging in a hybrid environment, which initially was a challenge since we needed to …
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Hybrid Work Experience

I feel like me and my coworkers have been enjoying the flexibility that hybrid work offers. We can now tailor our environment to our needs, i.e. coming to the office for tasks that require interaction and staying at home for task that require focus. It has also improved work-life balance (as you …
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Adoption

A majority of my colleagues use it, including R&D research team, communication team, admin team and sales team.It is widely adopted across the company as a tool for communication and collaboration. We use it for cross team collaboration as well as communication with external partners.
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Adoption

It was used throughout the entire Apple sphere, Australia wide, and I also believe internationally. We would mostly use it as a store independently, but Webex was also used to join in on state wide meetings where we would host special meetings that everyone around the state would join from …
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Adoption

company-wide use. adopted across all departments, across all divisions, all user types whether on-site or remote, onshore or offshore.
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Adoption

It gives convenience in attending meetings or trainings using this application. It saves a lot of time, since there is no need to travel just to attend a meetings or trainings. Not just saving time, also saves transportation expenses. Also, the Webex Meetings has the tools can use to collaborate …
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Hybrid Work Implementation Progress

We usually meet our clients and partners almost daily. By using this application, meeting clients and partners are now more convenient because it can be done virtually. This application gives us a lot of convenience and saving us more time and less expenses in traveling in attending meetings. …
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Organizational Challenges Faced

The challenge that I faced in hybrid work was, during working from home, since I don't have a strong internet connection at home. Im having a challenges in connectivity. There were time, i got disconnected for a while in the meeting. But, good thing it does not consume much of data, and the speech …
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Impact on Organizational Challenges

The impact of this solutions is, attending meetings is now possible anywhere. That gives convenience since its now virtual. Also, the saving of time, transportation expenses and also efforts in attending meetings of face to face. I am able to make more time for other tasks and attend more meetings …
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Ease-of-Use

The organization benefited in saving a lot of time and maximizing the working hours. Also, the recording of the meetings is now easy and accessible, its easy to review for future references.
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Security

It has the security to choose the right person who will attend the meetings. The admin has the access to admit the person/s to attend and mute if necessary. The participant who will require to share the screen.
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Adoption

It's used across various industries and sizes of companies, from small businesses to large enterprises. However, the extent of its adoption can significantly vary from one company to another based on their unique needs, budget, technical infrastructure, and company policies.
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Organizational Challenges Faced

Communication: Ensuring effective communication in a hybrid model can be challenging as employees work from different locations and possibly different time zones. Technology and Infrastructure: Implementing the right technology and infrastructure to support remote work is crucial. This might …
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Hybrid Work Experience

Hybrid work models can offer greater flexibility, allowing employees to balance their work and personal life more effectively. This can lead to increased employee satisfaction and potentially better productivity. While tools like Cisco Webex can help facilitate communication, working in a hybrid …
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Ease-of-Use

Automatic noise suppression can help attendees focus on the meeting without being distracted by background noise. Real-time transcription can aid in understanding and following the conversation, especially for non-native speakers or individuals with hearing impairments. The automatic note-taking …
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All-in-one Platform

Cisco Webex Room Series: The Room Series video conferencing devices, including the Room Kit, Room Kit Plus, and Room Kit Pro, are designed to integrate with Webex Meetings. This integration allows for a more immersive meeting experience with high-quality video and audio.

Cisco Webex Board: The …
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Security

Interoperability: Webex Meetings allows users to join meetings from any device, including desktops, laptops, smartphones, and tablets. It also integrates well with a wide range of other tools, such as productivity and project management apps, which can help streamline workflows.

Security: Cisco is …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Marketing
Internet Company, 51-200 employees
Verified User
Employee in Other
Hospital & Health Care Company, 1-10 employees

Video Reviews

2 videos

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Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

View all pricing

Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

 

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

 

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Integrations

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Webex Meetings Downloadables

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2389)

Attribute Ratings

Reviews

(26-50 of 108)
Companies can't remove reviews or game the system. Here's why
February 02, 2022

Consistently reliable meeting utility

Verified User
Engineer in Engineering
Telecommunications Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I have to guess here. I give 10 points because the best support is the one you don't need in the first place. I never had issues and that is a good thing. I have no doubt that support and the community will be there if any help is needed.
February 02, 2022

Easy, Simple and Great to Use.

KW
Katie Wark
Project Analyst
M&T Bank (Banking, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
January 31, 2022

My Review for Webex meetings

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employees
Score 7 out of 10
Vetted Review
Verified User
Support Rating
8
The rating is mainly for their UI which is great and also it gives many features additionally like recording the meeting which is used to view the meeting in the future for references. It also gives proper authentication and only the person who scheduled the meeting will allow the person to join, this increases the security.
January 31, 2022

Simple, affordable but major qualities

Sadiq khan | TrustRadius Reviewer
Sadiq khan
Consultant
Capgemini (Information Technology & Services, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
Webex Meetings simplified things for us during the pandemic and even after, we will continue using it. It is basically cheap compared the price to the qualities it offers. It is user-friendly and makes things easier. It does not require much expertise Its infrastructure is simply easy to use and affordable.
January 29, 2022

webex really makes online activities easier during a pandemic like now

Muhammad Luqman Hasyim | TrustRadius Reviewer
Muhammad Luqman Hasyim
Freelance vmix oprator
Freelance (Broadcast Media, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
very suitable because of the many features that help to make it easier for online activities due to the current pandemic situation. in the form of group chats, call directly, meeting schedules that can be made, sharing documents, both pictures and documents, and anything in the chat group and etc
May 27, 2021

Good web meeting but feels dated

VL
Victor Lau
Network Architect
Bell (Telecommunications, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
Cisco supports their products well and this is no different with Webex. The Webex product is well supported by Cisco experts and the response time is prompt and they help resolve any issues quickly. Cisco will certainly provide support with their technical experts and every time we've contact, we found they did provide timely assistance.
May 10, 2021

Great all around product for all your meeting and conference needs both internal and external

Verified User
Team Lead in Information Technology
Financial Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
10
On the rare occasion that we actually need support, they've always been helpful and quick to respond. Easy to understand resolutions and great turnaround time for any problem or question we may have.
April 30, 2021

Essential tool for remote working

Verified User
Professional in Professional Services
Computer Software Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
9
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.
I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
April 08, 2021

Webex Meeting review from an end-user

Verified User
Engineer in Information Technology
Financial Services Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
8
We didn't experience many issues with Webex. With limited technical support experience with Webex, it seems working well, considering the response time and solutions provided. Looking forward to see Webex will integrate the facial recognition technology to it so people will be able to tell who is who easily during the meeting:).
November 16, 2020

Cisco Webex Meetings is the new boardroom, interview space, and water cooler

Verified User
Engineer in Information Technology
Legal Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support Rating
6
At times it is very hard for Cisco TAC or our partners to pinpoint some of the issues we have, and they will just chalk it up as a network blip or a bug in Cisco Webex Meetings without really coming to a conclusion as to what the issues were. They are however pretty responsive and quick in answering the tickets.
November 11, 2020

It just works so well!

Verified User
Account Manager in Sales
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
ResellerIncentivized
Support Rating
9
We rarely had to use it, but Cisco Webex Meetings has several dedicated support teams to help with different topics—licensing, onboarding, troubleshoot, etc. Almost anything can be accomplished directly from the Webex Control Hub (cloud management console), so the problems, when they exist, can be easily dealt with internally.
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