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Webexpenses

Webexpenses

Overview

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and…

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Recent Reviews

great product

10 out of 10
April 22, 2024
Incentivized
We use this to claim back any expenses that we haven't been paid for, these include things like registration fees or any overtime payment. …
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Easy to use

9 out of 10
April 22, 2024
Incentivized
We use Webexpenses across the whole Atlanta Group, with more than 2000 employees across the UK. I started being aware of Webexpenses …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Payment Status Tracking (49)
    8.6
    86%
  • Duplicate Bill Detection (37)
    8.5
    85%
  • Customizable Approval Policies (38)
    8.5
    85%
  • Employee Expense Reporting (59)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • $250
    Required
For the latest information on pricing, visithttps://www.webexpenses.com/us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.76 per month per user
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Features

Expense Management

Expense management features

8.1
Avg 8.0

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.5
Avg 8.0
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Product Details

What is Webexpenses?

Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit.

Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with:

  • Google Vision-powered OCR receipt scanner
  • Petty cash management
  • Automatic policy compliance
  • Corporate card automatic Intelligent Matching
  • Integrated mileage tracking + verification
  • Integration with an existing ERP

The vendor describes the benefits of Webexpenses as including:

  • hours saved per claim
  • Increase visibility and spend projection
  • reduction in errors + fraud
  • ROI: system payback in an average of 3 months

Selling propositions of Webexpenses include:

  • Flat, active-user-only pricing
  • 24/6, in-house human support via chat, email, or phone, included
  • Over 100+ software and app and feature upgrades per year, included
  • Unlimited submissions per month once active, included
  • Custom system configuration to meet business requirements and expense policy

The Webexpeneses software suite provides additional solutions for automated invoice processing, corporate travel management, payments + reimbursements and, audit. These tools can be used alongside the expense management system for the management of company spend.

Webexpenses Screenshots

Screenshot of The Webexpenses mobile app, that captures receipts instantly.Screenshot of Webexpenses, accessed through a desktop, iOS, Android or Windows device.Screenshot of Mileage tracking with Webexpenses.Screenshot of A display of expense-related spend, reported and tracked with customisable reports.Screenshot of The mobile app, where users' expenses can be built, submitted and approved.Screenshot of Webexpenses payments and expense reimbursements.

Webexpenses Video

Webexpenses automates traditional manual expense processes, to help businesses save time and money, and improve efficiency.

Webexpenses Competitors

Webexpenses Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal

Frequently Asked Questions

Webexpenses starts at $9.76.

Emburse Certify, Expensify, and SAP Concur are common alternatives for Webexpenses.

Reviewers rate Electronic Funds Transfer highest, with a score of 8.8.

The most common users of Webexpenses are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1161)

Attribute Ratings

Reviews

(101-125 of 723)
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Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use it for mileage reimbursement.
We switched to Webexpenses for our mileage reimbursement. It takes twice as long to enter our information, doesn't remember addresses, doesn't have predictive text, and has far too many categories to fill out. If an efficiency expert came in and observed this, they would be disgusted at how much productivity is lost by using this. I would never recommend this product and cannot believe my company does.
August 14, 2022

Ease Of use

Steve Mansour | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses to upload and consolidate all receipts and charges associated with credit cards used. Problems we faced were lost invoices and receipts which Webexpenses has resolved this problem with its seamless upload of receipts functionality. Time to fill in expenses on a monthly basis has also decreased dramatically.
  • Receipts upload
  • Tracking of all expenses on credit card
  • Historical review and forecast
  • When uploading receipts, complete an expense to match the upcoming credit card transaction.
  • Learning of companies that are continually visited through expenses.
  • Auto matching of expenses with particular receipts and not presuming it's a personal expense.
  • Default expense for all transactions.
For someone who travels and uses their credit card for all expenses. A person who needs to keep receipts in check where this program easily allows for uploading of receipts with a set and forget type of scenario. For a frequent user of cards. Less used for someone who only uses a few transactions a month.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I use Webexpenses because it is the system that the University uses for employees to make expense claims. I don't know if it addresses any business problems. However, I am sure that it creates many problems for me. In my experience, I usually spend several hours on it to complete an expense claim. The worst of all is adding scans of receipts. The system does often not realize that a change has been made, and pressing "save" does absolutely nothing. When receipts are attached, it is not predictable which receipt is attached; it may be one from years ago; I have no way of telling because once it is attached, it is not possible to check what was attached. In my opinion, this system makes me (a Professor) spend many hours making a claim (which is then rejected because of the way it operates). It is one of the worst systems the university uses, in my opinion.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used across the whole business for card expense requirements. Makes collecting and uploading receipts very simple, with gentle reminders to fill in your expenses when required.
  • Receipt upload.
  • New smart receipt upload for auto info fill.
  • Reminders.
  • GUI could be improved.
For a rep on the go, this is perfect for us. Very easy to track everything we need.
August 10, 2022

Simple to use.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Webexpenses for personal expenses within the organization as well as credit card expenses within the organization. I use it to claim mileage and mainly for external events.
  • Matches up receipts to claims easily.
  • Has expense codes and department codes easily accessible.
  • Claiming mileage is very simple.
  • Sometimes it comes up that a receipt is duplicated when it isn't, however, it still allows you to process the claim which is positive.
It is easy to match receipts up to claims, the way claims are set up makes it user-friendly, and there is plenty of time to amend any issues. The reminders to put through your claims via email are also really handy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses to allow us to easily track and manage approvals for expenses on the go. The facility to upload or take photos of receipts allows users to make their claims quickly, and the information is held securely so that it can be reviewed and accessed at any time.
  • Easy to attach receipts to claims
  • Able to split claims to cover multiple team members
  • Easy to track expense claim history
  • The mobile version of the website could be made easier to use
Webexpenses is the best tool of its kind that I have used to manage my expense claims at work. It's easy to put in a claim, view my claim status, and look back through history, as well as add receipts, evidence, and notes to a claim. I would recommend it.
Steve Marler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is used internally at Utilize for monthly Expenses claims plus Mileage claims for cars or motorbikes. It's easy and hassle-free. I usually put all my claims into the mobile app after the expense event, so I never forget a claim. Using the app is easy to upload a photo of the receipt or a screenshot from my email app with the order details for the claim.
  • Expense Claims.
  • Mileage Claims.
  • Expense Management.
  • Claiming your expenses at the end of the month.
  • The website drop down to assign a claim to a client is too clicky.
Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim.
August 09, 2022

Webexpenses review.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Given how busy I am with my day-to-day tasks with my work. It is important that I am able to submit and claim my travel expenses in a timely manner. Web Expenses is very easy to use and makes the process very quick and efficient. This frees up valuable time for me that I can use on other things.
  • Easy uploading receipts.
  • Quick submitting for approval.
  • Clear layout of expenses.
  • Use previous month entry as a template.
Webexpenses is the perfect product for submitting expenses. Easy and clear instructions that make the process very efficient and very quick allowing you to concentrate more on other tasks. Given that I mainly use it for claiming travel expenses, I cannot think of any other scenarios where it would be inappropriate
to use this product.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
I use Webexpenses to claim expenses for work-related trips. It addresses the problem of avoiding doing manual form filling to claim expenses and so far it's doing this fine but with some issues. I have been using it for years now to claim expenses and I've been witnessing the changes year after year. They added ways to automatically detect receipts and parse them by extracting information such as the amount paid, the currency and the dates. It has some other great features, for example matching the receipts with the claim item I'm creating, and that saves a bit of time. On the other hand it has some drawbacks as for example it is slow even when I'm using it in office where we have super-fast internet. The website feels heavy, and sometimes it crashes without any explanation, it'll just say "something went wrong."

The other issue that I face and it makes my claim process hectic the matching process, it makes a lot of mistakes that I need to correct manually that takes a lot of time. They provide an option where you can upload a number of receipts and then it'll allow you to insert information about the receipt manually, this one confuses me a lot as since they have an automatic parser, why do they ask us to insert the information manually. That takes a significant amount of time and when done you still have to create each claim by hand and that's when it shows there is a matching receipt. I totally don't understand how that is useful, I could just create claims and match the receipts to them to avoid having to do the manual insertion twice.

Finally, Webexpenses website is so unfriendly when it comes to using it on tablets and mobile phones, they literally kept the same website and never adapted it to work with smart devices, I find that so annoying.
  • Creation of items is smooth.
  • Going through historical claims runs fine.
  • Adding in receipts also works fine with some glitches.
  • They definitely need to work on the way we upload receipts and add them to claims.
  • The forms need reformation, they are so old style, too many and a lot of those form entries do not make sense.
  • Receipt prediction doesn't work well.
  • Receipt parsing is problematic and works with a small number of receipt styles.
  • Improve website speed and loading time.
  • Make the website mobile and tablet friendly.
In my recent claim, I uploaded more than 20 receipts, to my surprise the system asked me to add in information by hand for each one of them rather than detect that automatically. I spent two hours doing that and when finished it asked me to create a claim for each receipt, that baffles me as I expected it to do that automatically why would I waste two hours inserting information yet to be asked to do that all over again.

The other scenario was the receipt prediction process, when you create a claim it starts to suggest receipts that match the information you inserted (mainly the date and amount) but that works badly as when I'm on a business trip most of my receipts will be on the same day, so the prediction system suggests many of them, and to make life even harder you need to hover on each receipt one by one to maximise it in order to know if it's the right receipt to select or not. Doesn't sound very smart to me.

I tried to do the claims once on my mobile phone, and that was impossible, the page size doesn't adapt to mobile phone screen size meaning it doesn't fit and you will have to keep scrolling both horizontally and vertically to get all the information needed, but seriously trying to fill in information using a mobile device is not possible.

Finally, the tool tip text provided doesn't even show up completely even on big screens, and some of those tool tip texts only appear if you click on them. For example it's hard to know which Meal Band the country you visited belongs to unless you click on each of the 5 bands and read the list of countries in each one of them. Again another waste of time. The whole website need recreated to make it useable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Across the whole organization, from CEO to cleaning staff it is used for the daily expenses, I personally use it for fuel purchases when one of my teams vehicles is off the road and they have to use a hire vehicle or for miscellaneous purchases such as replacement keys and taxis in certain situations.
  • I carry a float and use Webexpenses to replenish it.
  • It is an easy way of keeping an account of miscellaneous expenditure.
  • It goes directly to my expenses bank account.
  • Speed up approval system, probably a company issue not Webexpenses.
  • Takes a bit of getting used to adding attachments.
  • Rejected for petty reasons sometimes
Webexpenses is a good system for replenishing my float, it keeps a full history of all expenditure and is great for auditing purposes. EMCOR UK use it throughout the company and it is controlled by our finance department, giving a very visible summary of all expenditure. It is less appropriate for my cleaning workforce as they cannot afford to wait for expenses to be processed, so I reimburse them from my float and claim on their behalf. Works well.
Geran Guerrero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Webexpenses to claim for business expense on travel, meals, staff entertainment, IT equipment, admin expenses, medical expenses, etc. I submit my report every month and am also responsible for managing and approving monthly report expense of my team in Singapore office. At the moment, I don't see any issues using webexpenses; in fact, find it easy to use compared to other platforms I have used before.
  • Easy to fill in expense details
  • User friendly
  • Simple process
  • Easier to upload receipts
  • Less info to fill in
  • More accurate conversion to local currency
Webexpenses is well suited for Small and Medium Enterprise companies, and start-ups in monitoring the business expenses of the company. Sales teams who travel for business and constantly meet clients are the ones who will most likely use the Webexpenses platform a lot. Less suited for those who usually work from home and do not travel a lot.
July 19, 2022

Webexpenses Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webexpenses for expense claims; this has replaced the legacy process that we previously had in place. We are not able to cover all expense claims in one process that includes the expense claim itself along with attaching receipts for things like petrol and purchases.
  • Ease of use
  • Quick to add receipts
  • All expenses covered in one system and process
  • Navigation between adding receipts and back to the claim could be a bit quicker
  • Complete claim in one window
  • Be able to clone claims
I highly recommend Webexpenses to anyone using a basic system to process their claims. It is much easier than filling in excel spreadsheets etc., than having this emailed or printed off for approval. Any similar manual process is very time-consuming, and the chances for mistakes are increased.
July 03, 2022

Webexpenses review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Webexpenses for expenses at work, bi-monthly. It seems to work well, slight issue in uploading receipts occasionally.
  • Photograph Receipts
  • Mileage Claiming
  • Emails
  • Receipts photos transferring into expenses
  • Mileage receipts
  • Better explanations
Webexpenses is well suited, easy to use, and good for mileage tracking. Transferring into expenses can be difficult. Sometimes it doesn't register the receipts I put in straight away. Other than that all good.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is primarily used for all expenses, which in my case is mileage claims. It is an easy-to-use system and I can quickly complete my expenses and forward them for payment without wasting much time. It is as simple as login in, adding a claim, select a claim, virtually all are mileage in my case. Then select Date, file in freehand notes, select postcodes and a map pops out, I particularly like this and leave at defaults, the mileages are accurate, I have used systems in the past whereby you either manually put mileages in or the mileages are "as the crow fly's", this has lead to serious disputes in some cases, one colleague ended up disciplined over 10 miles in a month, due to discrepancies. You can select return, multiple points, etc, and photograph and upload receipts. The interface is well thought out and simple, no one showed me how to use it, it was obvious.
  • Mileage - an easy-to-use map with postcode entry to easily find mileage and most importantly it is accurate
  • Simple and easy-to-use interface, I was never shown how to use it, it was obvious. I cannot describe it better. It looks like it has been designed by someone that submits expenses.
  • Easy submission, just a click, and the expenses are submitted. That is all I do at the end of the month. My line manager is already there and gets emailed to approve. That is it for me.
  • Not really much, I suppose if I was picky I would say having a better route history as I tend to go to the same places.
  • I can't think of anything else, for my usage it is simple, effective and very easy to use.
I have only ever used it for mileage, the mapping is very similar to my Sat Nav so no messing about. Simple interface and easy submission. As I have said before, log on, create a claim, add mileages, you can add returns, multiple locations, etc. We are paid once a month, so it is one claim with multiple sub-claims, notes can be added, both for my manager and my recollection, I add them as I go along and then just submit them on the last day of the month. I can't really add much more, it is simple, looks simple, and is simple to use, which is great, I am not paid to spend large amounts of time doing a simple task that gets me reimbursed for doing my job.
June 24, 2022

Good tool to use

Prashant Patil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We submit our expenses to Webexpenses along with the receipt. Then our manager approves or disapproves of our costs. Once it is approved it is sent to the payment department. The payment department approves and once that is done we receive payment. Previously it used to be a very tedious workflow and we have to maintain spreadsheets but not anymore.
  • process
  • centralize system
  • easy
  • receipt processing is confusing
  • UI enhancement
  • notification in email
It is well suitable for claiming nongeneric expenses and it has good process management. From submission, management approval, admin approval, and final payment. I will recommend it should be used for any account-related transactions. I think it is suitable for all expenses since management has a good workflow.
June 24, 2022

Webexpeneses review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses is our main system for used for internal expenses across the whole of the organization. It helps us process and manage expenses so we can see them all together and each individual employees can have their line manager to approve this which is really handy. We can monitor this and then import reports from Webexpenses into our own accounting system with the correct coding for each expense.
  • Track and manage expenses in a user friendly way.
  • Personalize the data so you can export it in your preferred method.
  • You can personalize each category, team, etc. and choose different approvers if needed.
  • If there is an error it isn't always clear what the error is.
  • When importing data it can clash if it has special characters in it.
  • When using the system it can automatically log you out if you haven't been active in awhile.
It is well suited for processes and managing expenses. Including credit cards so that employees can then code their expenditure to the correct place and processing personal expenses claims. It is less suited to use the system to store individuals personal bank details due to GDPR and processing invoices however I haven't used this feature.
Score 9 out of 10
Vetted Review
Verified User
Webexpenses is a very user-friendly tool that we use on an almost daily basis. Very good integrated with our CC company. Uploading receipts is very easy and also the app for mobile devices is an excellent add-on.
  • (bulk) Uploading receipts is very easy.
  • Mobile App.
  • total overview of outstanding expenses.
  • Renaming receipts scanned in app.
  • Adding CC receipts while have opened an open claim.
  • Creating a list with known addresses for the mileage (eg: save home/office address).
Web expenses is well suited to use while traveling.
June 23, 2022

Love this site!

Score 8 out of 10
Vetted Review
Verified User
We use Webexpense to get paid for all of our business expenses and have never had an issue with the site. We have used this now for over 3 years and are happy with the service they provide. Very simple and very user-friendly for the customer which is a big help.
  • Expense management.
  • Helps for a timely payout.
  • Easy to use.
  • I have no complaints.
  • I feel its very user friendly.
Used this site for over 3 yrs now and have never had an issue. Very user-friendly and easy to navigate. I cant see our company ever going to an alternative as we have had no issues with Webexpense. Webexpense continues to impress around our office and I would highly recommend.
June 22, 2022

Webexpenses Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
To process expenses for travel and other work-related costs.
  • Allows for automated approvals
  • Allows to select project purposes that make expenses easy to identify
  • Overall easy user interface
  • When attaching receipts it can be difficult to work out whether they have been attached or not
  • Could offer a way for leads to select what is wrong when a payment is rejected
Well suited to standard expense payment processing and automating parts of the approval process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to manage my own expenses incurred towards the company and claim it back from the company. I also manage the expenses of my team in terms of monitoring their claims and approving the claims submitted by them with regard to any expenses they incurred towards the company-related work. I also use it to submit my corporate credit card claims.
  • Managing the expenses
  • Defining the expenses
  • Tracking the expenses
  • Approving the claims
  • More drop down options that free text
  • Prompting before approving any expenses
  • Maybe look and feel can be more better
It helps an organization track and maintain the expenses incurred by their employees regarding work and makes it easier for financial management. For employees, it's a one-stop solution to claim the money spent by them related to work and also to track and monitor the status of their claims.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses helps me to raise claims for mileage and also validate receipts for my company credit card and saves lots of time with our finance department.
  • Automatically recognizes receipts and attaches them to claims.
  • Gives an option to calculate mileage from post codes via a map.
  • Makes category selection easier with pre-populated drop-down boxes.
  • Sometimes it is not straightforward to complete a claim, as the options do not flow simply.
  • If claims were set out in a step-by-step manner, it would be much easier for new users to follow.
I find it very good for uploading, recognizing and attaching receipts to a claim.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses solution helps us to automate manual processes, increase spend visibility, and reduce errors, and this results in saving time and money. One-stop solution for all your employee expenses to create invoices of customers/vendors. It's a super quick and easy process which makes accounting much easier for the people who have to deal with billing, invoices, and managing budgets.
  • Expense management
  • Invoice processing
  • It works seamlessly with your organisation processes and evolves with our business.
  • Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
  • More tabs can be provided in petty cash expense so you need not type.
Web expense has helped us in managing, tracking, and monitoring expenses from wherever you are with seamless control and smartphone devices. Without the use of paper a fast, automated digital receipt can be processed. I also like the powerful business mileage control feature that automatically updates the expenses details of multiple credit card holders in a single click. One can also be under full control of petty cash payments with a digital and trackable tool this is also one of the unique features.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to submit expense reports/claims and approve the claims submitted by other team members. The interface is easier to use than other products we've used in the past and keeps all claims well organized. Makes tracking and approving claims simpler too.
  • Easy to create custom fields on claims that fit the approvals process for our company
  • Clear, easy workflow for adding expenses to claims and creating and submitting claims.
  • Helpful email notifications take you straight into a claim that needs approving.
  • Can't think of any at the moment
It's great for managing and approving expenses tied to travel and other general corporate expenditures.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Monmouth chose webexpenses to replace their previous platform that was being retired, it's so easy to use, the map and calculation function make expensing mileage a doddle, and the ability to attach receipts is so good, and having the app means I can do it on the go and add items throughout the month rather than all at once at the end of the month in a rush! Such a great platform!
  • Mileage
  • Adding Notes
  • Receipts
  • Website loading and crashing
  • Adding reciepts to claim lines
It is really good for general expenses, especially mileage, sometimes though there can be some issues when using both the app and web versions together
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webexpenses provides our employees with an online expense system, which replaced our old paper-based format and cuts off a great deal of admin and need for physical storage. It is efficient and easy to use.
  • Categorises expenditure
  • Allows custom reports to be built and exported
  • Easy to use format
  • Unlimited Proxy Users (Can only view so many on drop-down list at a time, which means removing one person so another name replaces it on the list. Drop down list would benefit from a scroll bar)
  • Offline Reports sometimes fail if the file size is too big, which is frustrating as it means having to export multiple smaller files
  • Users struggle with adding receipts sometimes, struggle with knowing what buttons to click or adding it to a claim line they've already created
Where there is a need to process and pay out regular Employee expenses
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