Great to keep all documents in one place....
We currently us ADP Workforce Now to have staff members clock in and out, look at their pay, submit vacation time off, etc...ADP Workforce …
Overview
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Popular Features
- Direct deposit files (983)8.787%
- Pay calculation (995)8.787%
- Update personal information (968)8.686%
- View and generate pay and benefit information (977)8.383%
Reviewer Pros & Cons
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Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is ADP Workforce Now?
ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.
•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.
•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.
•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce
•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .
•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.
PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.
HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.
TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.
BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.
TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.
ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.
MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.
ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.
ADP Workforce Now Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
ADP Workforce Now Screenshots
ADP Workforce Now Video
ADP Workforce Now - All-in-One HR Platform
ADP Workforce Now Integrations
- Oracle Fusion Cloud HCM
- SAP Concur
- Sage Intacct
- QuickBooks Desktop Enterprise
- 100+ integrations via marketplace.adp.com and APIs
ADP Workforce Now Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | more than 50 countries currently supported |
| Supported Languages | English, Spanish, Canadian French |
Frequently Asked Questions
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.
The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).
ADP Workforce Now Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 20% |
| Mid-Size Companies (51-500 employees) | 70% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
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Reviews
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February 20, 2020
ADP Workforce Now February 2020 Review
We use ADP Workforce Now across our entire company. It's used for time management, record keeping, payroll processing, benefits/retirement. Our company has over 40 locations across 8 different states so using this system has helped manage employees information easier. We use self-service a lot, which allows out employees to update their own information (to a limit) and frees up having to do it from corporate. Using the system for our benefit enrollments and retirement has also streamlined reporting and allows employees to have one central location to review their enrollments.
- ADP Retirement has been a huge benefit since it's integrated with our payroll. We have little to no errors and reporting is easy.
- The system is generally easy to use on a day to day basis.
- I think making the different departments more accessible within ADP (i.e. reporting, benefits, etc). Having to call in and go through prompts, to wait on hold, can be difficult when you're busy. The chat has helped some but I still see delays.
- I'd like to see better functionality of the Open Enrollment tool. Being able to link up information or have it available in the system. If the capability is there, we aren't aware of it.
February 20, 2020
Optimistic
We use ADP to tracking our time and attendance, process payroll, performance reviews, and employee self-service and training materials.
- Time and Attendance is easy to use and has not tracking features.
- Self Service portal is easy to use for our employees to make their own updates.
- The performance review platform could use some more attention.
- Security - It would be nice if things were linked together better instead of going through multiple sets.
February 20, 2020
Try ADP!
We use it across our whole organization. It's been nice when it comes to audits to be able to run the reports that they need regarding new/terminated employees and time cards.
- Their customer service is great. They are always available to answer questions that we have and walk us through how to do things.
- The reporting function has been a exactly what we need. We've been able to create custom reports to fit exactly what we need.
- The approval process for time off has been a struggle for us since we switched to ADP.
- We used to have a specific account manager and that was taken away from us for some reason. We now have to call customer service for everything. They are great, but have a designated person for us would be better.
February 20, 2020
Everyday user who appreciates the continued updates
We use ADP Workforce now across our 5 businesses for all of our payroll and human capital management. We have about 3,000 active employees that we pay through ADP Workforce Now. ADP Workforce Now allows us to streamline our productivity in the HR and Payroll departments to better serve our employees.
- Handles banking and taxing situations very easily.
- It's easy to make adjustments and submit extra payrolls when needed.
- Some reporting fields are cumbersome and need some fine tuning to get them to work properly.
- I wish field grabber was able to use more fields.
February 20, 2020
A great product that is a too big for a small company like ours
- Menu items.
- Employees can enter information and it will reach payroll.
- Too many steps to get something done.
- A lot of apps and menu items aren't for small companies. I want something compact and to the point. All we use the service for is payroll.
February 20, 2020
ADP WFN Review
It is used for Payroll, Human Resource Management, and Employee Self-service. It is used across the entire company. It helps our financial team and human resource team.
- Organizes information.
- Time-keeping.
- Customer service/implementation.
- System capabilities.
February 20, 2020
ADP is great overall
ADP is a company-wide payroll software, and we use to manage all employee files, payroll, and more. ADP is being used corporate-wide. The main business problems it addresses are to the ability to be paperless, and digital. Employees can access their personal information such as benefits, and pay statements with ease.
- Ability to be paperless.
- Easy on-boarding process.
- Some software glitches.
- Long process to upload employee documents.
February 20, 2020
Workforce Now Review
I use ADP Workforce Now for payroll and time clocks.
- Organize information.
- User-friendly layout.
- Rehire/edit process being so different than the Wizard.
- Widgets changing or being inconsistent.
February 20, 2020
Lost in Changes
Our company uses ADP Workforce Now Self Service portal across the whole organization. Our employees request time off and enroll in benefits through the online portal as well as any personal information updates. The majority of our benefits are connected to our benefit providers to make reconciling invoices very easy. We process our payroll through ADP Workforce Now and have had time tracking in the past but no longer require it. We chose not to use the recruiting functions, however, they do appear to alleviate a lot of work/issues when a candidate is hired. Unfortunately, a lot of our upper management does not use it as often, so forwarding candidates through the system would currently be a bottleneck for us. And since we are a small company, it's more efficient to discuss/communicate directly.
- They currently respond to issues/troubleshoot quickly.
- The Open Enrollment process is a time-saver and eliminates a lot of paperwork.
- Updates/changes are made more often and training of changes are not sufficient.
- The Bridge is sometimes helpful, however, you need to search several companies' questions/responses to determine if it may apply to your issue.
February 20, 2020
Could be better
ADP Workforce Now is primarily used as a payroll system. It is used with 3 of our legal entities and we are planning to implement it at a fourth very soon.
- It is relatively easy to onboard and offboard employees.
- It is very easy to create your own quick reports.
- It is too much of a hassle to preview payroll.
- I find the system lacks intuition when making payroll changes in paydata batches.
February 20, 2020
ADP is as extensive as you have time to make it.
I use ADP Workforce Now to process payroll for a church with about 20 employees. I use the payroll features which are more than adequate. Being on a tight budget and a small organization, we do not utilize the HR function in ADP. I know that Workforce Now offers a lot of modules that we do not currently use to its fullest.
- Very user friendly
- Lots of support available
- There are so many features that it can be overwhelming
- User friendly, but it takes time to learn it all
February 20, 2020
ADP WFN makes my life easier!
Our organization uses ADP Workforce Now for payroll, benefits, time off (PTO). ADP is used across our organization for reviewing annual statements, pay statements, updating personal data, open enrollment, and entering in time off (PTO). ADP helps manage and house all of our processes from payroll to new hires and terminations.
- ADP provides good customer service.
- ADP helps keep you aware of state law changes.
- Talent/requisition.
- I would like to see more chat now options.
February 20, 2020
A great all-in-one system!
ALI uses ADP Workforce Now across our whole organization, which consists of three entities. Workforce Now allows us to easily monitor and analyze data for reporting purposes. It also allows ALI to have one true source for all of our employee's data with its wide variety of modules and application options.
- Easy data collection through a wide variety of report options.
- Time and Attendance.
- Job transfer/changes.
- Worknumber.
February 20, 2020
ADP Workforce Now Payroll Op Ed
We used ADP Workforce Now to process payroll and manage new hires/terminations. Most of our corporate employees use the system to review hours and pay.
It helps manage employee pay and personal information in a timely manner. We are aiming to have our entire organization use the time and attendance feature in the future.
It helps manage employee pay and personal information in a timely manner. We are aiming to have our entire organization use the time and attendance feature in the future.
- Processing Payroll
- New Hires
- Confusing layout
- Reporting is difficult to navigate
February 20, 2020
ADP Workforce Now has made processes a breeze!
ADP Workforce Now has allowed HR and payroll functions to become seamless which has strengthened the relationship between the two departments. We are now able to conduct open enrollment online, house our company policies and procedures, and keep track of a lot more information rather than having to keep many spreadsheets which takes more time.
- Timekeeping.
- Benefit enrollment.
- Time off accruals are challenging.
February 20, 2020
My review of ADP Workforce Now
We are currently using ADP Workforce now for all our US companies. It helps us with be compliant with our taxes and also notifies us of any changes in the states we are currently doing work in. This is a major up side for our company since we are currently active in many US states.
- Tax Services - Helps us keep compliant with taxes in different states
- Knowledgeably employees - ADP always helps answers any type of payroll question that we come across
- Adding additional support around tax season
- More user friendly report tool
February 20, 2020
ADP Workforce Now works great for employees and HR
We use ADP Workforce Now as our system of record for our almost 9,000 employees. What has been interesting in our companies case is we have a constant stream of acquisitions and mergers so we are always having to get new divisions onto ADP from their previous payroll system.
- Easily view timecards.
- Easily view paystubs.
- Practitioners need the ability to edit (more) of what employees submit to us for approval instead of just rejecting it.
- I'd love to be able to login as an employee or manager and see exactly what they see.
February 20, 2020
Fed up in PA
My entire company uses ADP for payroll.
- Customer Service
- Prompt Delivery of paychecks
- Customer Service
- Difficult to navigate
February 20, 2020
ADP can carry you wherever you need to go!
We use it for team induction and benefits management as well as for payroll. We are looking to go into more enhanced features in the future.
- Benefit Open Enrollment - They hold your hand if you need it along the way. It can be primarily self-service, or ADP will walk you through every step. Then you have benefits reporting you can use throughout the year.
- There are rarely problems, and when there are ADP is very helpful.
February 20, 2020
An all-around great HRIS!
Our owner uses ADP across multiple companies and states for about 500 employees! We use it for the HR system, time & attendance, and payroll processing. Our main office is located in Latham, NY so ADP greatly assists us in processing payroll for our other locations downstate and in Vermont - particularly for the time & attendance features.
- Time and attendance is seamless.
- Payroll is easy to process. Everything is streamlined on the "Payroll Cycle" page.
- There are so many different ways to get to the same areas - This can get kind of confusing when you're looking for something in a hurry or trying to direct someone!
- We previously were able to call ADP and get someone right away who could help you. Now we have a "dedicated" account rep who I find never answers the phone and takes at least 2 days to respond to my e-mails. When you do get someone on the phone, they aren't as knowledgeable anymore and always end up having to confer with our account rep for an answer anyway. Our company does not care for this business model.
February 20, 2020
Workforce Now Review
We have tried to implement it across the whole organization for a company intranet portal to keep folks updated on company events, etc. We have used the talent sections for all employees and the system is clunky and hard to navigate often with many technical hiccups. It was put in place to address our concerns around performance management but it has just been a very expensive payroll processing tool.
You have to buy the total package otherwise you are doing a ton of administrative work pushing changes through manually. This applies to Workforce Now's tech-only platform. What I find most frustrating is the archiving of employees where if you terminate them, they still do not come off your bill but you have to do a few extra steps. Every time, it is a different issue. Then you have to unarchive them when its time to process W-2's so yet another charge. We had years of charges for employees who had been terminated as far back as 2014 when I started in 2019. This was thousands of dollars lost by our organization due in part to lazy hr staff from months past and possibly a lack of training from ADP on everything that they had to do. It's like running all the back-end tech stuff by yourself.
You have to buy the total package otherwise you are doing a ton of administrative work pushing changes through manually. This applies to Workforce Now's tech-only platform. What I find most frustrating is the archiving of employees where if you terminate them, they still do not come off your bill but you have to do a few extra steps. Every time, it is a different issue. Then you have to unarchive them when its time to process W-2's so yet another charge. We had years of charges for employees who had been terminated as far back as 2014 when I started in 2019. This was thousands of dollars lost by our organization due in part to lazy hr staff from months past and possibly a lack of training from ADP on everything that they had to do. It's like running all the back-end tech stuff by yourself.
- Payroll.
- Learning module.
- Tech and system functionality.
February 20, 2020
An overall good system
Currently, we are using ADP/WFN in several capacities. We use it to process garnishments and taxes and WFN to process payroll for two companies we acquired that are not yet on our regular payroll/HRIS system.
- Payroll processing.
- Off-cycles.
- Functionality of certain reports.
- Corrections/amendments.
February 20, 2020
Great system!
We utilize ADP Workforce Now to enroll our associates in benefits and to run reports. The reporting function is amazing! Currently, only the HR and Accounting Departments have access to ADP Workforce Now.
- Level of detail for reports.
- Ease of use for enrolling associates in benefits.
February 20, 2020
ADP tops the mid-sized market for best payroll provider
It is being used across the whole business. We use it to collect time, pay employees, request and track PTO hours, and help with ACA compliance. Carrier connections allow information to flow back and forth to our vendors and benefits billing.
- They have a very easy-to-use platform so HR practitioners and users can embrace easily.
- They are cost effective which allowed us to add more modules which work together.
- Sometimes when you are asking for help with writing a complex report you have to call two or three times to get the information you need.
- While it's getting better, sometimes the modules working behind the scene don't always talk to one another.
February 20, 2020
Happy Customer!
It is being used across the entire organization for timekeeping/payroll, performance reviews, and benefits enrollments. It keeps everyone in a unified system without causing confusion between what systems should be used to do certain tasks.
- Customer service.
- Customization of product.
- Time and attendance solutions for unique state laws.
- Holiday program functionality being linked to pay classes.