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Avalara

Avalara

Overview

What is Avalara?

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

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Recent Reviews

Avalara Review

10 out of 10
May 08, 2024
Incentivized
I use Avalara to make our indirect sales and use tax computations and compliance accurate and efficient. It is hard to imagine being …
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Worth every penny

9 out of 10
May 02, 2024
Incentivized
Attached to our ERP, Avalara helps us calculate the correct sales taxes for even our most complicated customers, where the sales taxes can …
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Ava

7 out of 10
May 02, 2024
Incentivized
We use Avalara for sales tax purposes only. We don't have to manually calculate sales tax anymore which leaves a lot less room for …
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How Avalara Differs From Its Competitors

Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Avalara Returns and CertCapture have helped us tremendously. The Professional Services have been a bit more disappointing. For example, they did a nexus study (and charged us quite a bit for it). …
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Systems Integrated With

Quoting by the sales teams ERP Software Salesforce in relay to a third system NetSuite ERP Software to SAP
For the sales teams, reminding them that they have to hit the calculating tax button was the most, but on the Salesforce/NetSuite ERP software's they is a bit on disconnect as sometimes the …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Yes, our organization has benefitted from these services. However, as mentioned previously, problems with return filings have occurred and have been very time consuming in order to correct. …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Our company uses the full gambit of Avalara product. We see the benefit in using the full spectrum so our sales tax calculations are as accurate as possible. This program has helped streamline our …
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Avalara Business Impact

Yes, without Avalara, we would not be able to keep up with all the constantly changing tax rules from the various states. All we have to do is mark in the settings which states we have Nexus in, and which jurisdictions if there are county or city taxes, and then Avalara does the rest. It's like …
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Avalara Business Impact

We sell in all 50 states. Trying to keep up with all of the updates and changes for all 50 states would be exhausting. Avalara keeps us posted on any changes that might effect us and allows us to continue working without worrying about charging the wrong rates.
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Avalara New Lines of Business

During the pandemic, we've expand our product offerings to include Shield Cleansers and ThermoVu temperature stations. Our volume of business has greatly increased and our Avalara software and helped us to keep up with it.
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Avalara Marketplace

We do not sell on other marketplace sites, but we do sell to all 50 states. By having Avalara working seemlessly with our ERP software, we are confident that we are always charging the correct taxes no matter where we are shipping to.
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Avalara Business Impact

In short, yes, Avalara has assisted us in interpreting and applying the new economic nexus laws. We use Avalara to determine what thresholds we need to consider in states that we do have nexus and we are uncertain if we will go well over any reasonable threshold. Avalara has provided us with our …
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Avalara New Lines of Business

Avalara has assisted us in opening additional divisions in our company (an electrical division in the Permian Basin and a nationwide industrial division). Because we are a construction company, sales and use tax tends to be more complex. Avalara has helped us to understand the nuances of each …
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Additional Capabilities

Avalara Returns CertCapture Professional Services (nexus studies, registrations, backfiling, etc.)
Have used all of the above at points in time. With the current companies, we are in the midst of performing Nexus Studies and Exposure Analyses for both companies. Have also used CertCapture and …
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Additional Capabilities

We use Avalara to both calculate the sales tax liabilities and to file sales tax returns. Doing it ourselves would be very cumbersome and time consuming. Avalara is also very reasonably priced for the service.
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Additional Capabilities

We are currently using return filing with Avalara. The data is pulled after the first of the month and then compiled for filing to the appropriate authorities. Currently we are is almost all states which is labor intensive and not feasible to have staff prepare and file these returns.
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Additional Capabilities

CertCapture (i.e. exemption certificate management) is okay. It's a pain in the butt to set up, and they are not helpful. You'll have to manually upload/associated and validate each and every certificate with each and every customer. Have fun with that.
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Additional Capabilities

Our organization utilizes the AvaTax managed returns filing service. Since we have many jurisdictions in which we collect sales tax, it saved us money to have Avalara prepare the sales tax returns as AvaTax has all the relevant data to prepare the returns. Each state return is different and may …
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Additional Capabilities

We use Cert Capture and now all of our certificates are stored directly on Avalara's Cloud database. We are able to easily access those certs and bring them up when we need to. We have tried running campaigns, but they have not been as successful as we would like. We also use returns and it is …
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Additional Capabilities

We have not utilized those services. The managed returns service would not work for our company as the time period to review data for return completion and funding of the account is inadequate for as many returns as we need to review each month. We prefer a turnkey returns service that gives us …
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Additional Capabilities

I could not manage compliance without CertCapture and the returns filing services. When we went live, I celebrated that I would never again have to file a state sales tax return. When I get tax notices from states, I simply send them to Avalara to deal with, and usually the notices are an error by …
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Additional Capabilities

We have benefited from CertCapture in that we no longer need to use storage on our server to manage and store exemption certificates. We will also save time having Avalara run our exemption certificate request campaigns for us.
Managed returns is a service we have contracted for but we have not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Sales and Use Taxes (321)
    8.8
    88%
  • Tax Exemption Processing (220)
    8.3
    83%
  • Tax Data Reporting (270)
    8.2
    82%
  • 3rd-Party Software Integrations (244)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
Andrew Greco | TrustRadius Reviewer
Andrew Greco
Transaction tax
Highgate Hotels LP (Hospitality, 1001-5000 employees)
Verified User
Partner in Other
Wholesale Company, 1-10 employees
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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $21 per month
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Product Demos

Avalara AvaTax Demo

YouTube
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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.1
Avg 7.9

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

8
Avg 7.9
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Product Details

What is Avalara?

Avalara helps to make tax compliance faster, easier, more accurate, and more reliable for 30,000+ business and government customers in over 90 countries. Tax compliance automation software solutions from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document management, tax return filing, and tax content access. Visit avalara.com to learn more.

Avalara Features

Type of tax Features

  • Supported: Sales and Use Taxes
  • Supported: Cross-border Taxes
  • Supported: VAT / GST Taxes
  • Supported: Energy and Fuel Taxes

Tax Reporting & Compliance Features

  • Supported: Geolocation for Tax Assessment
  • Supported: 3rd-Party Software Integrations
  • Supported: Tax Data Reporting
  • Supported: Compliance Administration Management
  • Supported: Tax Exemption Processing
  • Supported: Tax Document Management
  • Supported: Complex Tax Scenario Management

Additional Features

  • Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
  • Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
  • Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
  • Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
  • Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
  • Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
  • Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
  • Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.

Avalara Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Avalara Video

Why Avalara?

Avalara Integrations

Avalara Competitors

Avalara Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Avalara Downloadables

Frequently Asked Questions

Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.

Avalara starts at $21.

Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.

Reviewers rate Sales and Use Taxes highest, with a score of 8.8.

The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(746)

Attribute Ratings

Reviews

(51-75 of 198)
Companies can't remove reviews or game the system. Here's why
May 11, 2019

Avalara is a great tax solution!

KH
Kevin Hughes
Productivity Solutions Consultant
DMSi Software (Computer Software, 51-200 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
9
We did our own implementation years ago, but we work with customer implementations regularly. We need to be very specific with our timelines and expectations for their implementation team, as they are very busy with their recent large increase in sales and implementations. Communication is the key to success with them, like others.
May 11, 2019

Fuel distributor uses Avalara to calculate Excise Taxes with SAP and file returns

Verified User
Manager in Human Resources
Wholesale Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
8
The implementation team from Avalara was very knowledgable and did a good job of passing along information so that we could maintain the system and be able to make future changes ourselves. We had asked for some custom tax setup and they worked with us to get additional taxes set up that they didn't previously have. They worked with us to pull our documentation on tax rules and make sure those were included. I had hoped more scenarios would be there out of the box to cut down on the configuration time.
May 11, 2019

Avalara

Verified User
Manager in Finance and Accounting
Building Materials Company, 501-1000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
5
Our company set up Avalara before the current users were brought on the team. Our sales were left "uncommitted" without a real understanding of the implications of that for reporting. We hope to grow our relationship with Avalara in the future.
May 10, 2019

Avalara: A great resource for Sales Tax Compliance

DW
David Weidenborner
Tax Accountant
Janus International Group LLC (Warehousing, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
7
Work you & your implementation team and make sure to utilize all the resources and understand all the process while Avalara is being set up. There are a lot of great features and you will want to make sure you understand how to use them.
May 10, 2019

Avalara Historical Review

KT
Kimberly Topete
Accounting Supervisor
Tri-West.ltd (Wholesale, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
4
Please take the time to help when implementation is starting. We were on hold for some time waiting for things to happen and by implementation time, we got very little help. In the end, we got it going but not before we got frustrated. We now have been using Avalara for almost a year and things are better.
May 10, 2019

Avalara Power

Verified User
Manager in Finance and Accounting
Retail Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
9
Focus on the mapping of product and make sure that your merch team understands the criticalness of accurate classification. Use the implementation process to build relationships with others within your own company. We also could have used a little more assistance on how to set up the filing calendar for returns. This additional help may have pushed us to implement the Avalara returns process much sooner than we did.
May 10, 2019

Avalara is definitely an innovator and keeps up with the real world!

KL
Kriste Light
AP Manager
EJ Brooks (Transportation/Trucking/Railroad, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
8
The advisors don't train on a very basic level. They are expecting you to know what you are doing. In my case, I was not well versed in sales tax before setting up my filing calendars so I had some frustration in understanding what Avalara wanted me to do for setup.
May 10, 2019

Avalara Review

Verified User
Employee in Finance and Accounting
Construction Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Implementation Rating
7
The Avalara implementation team was great, although it took almost a year for us to implement due to internal IT constraints. During that time we had our implementation team change 3 times.
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