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Optimizely Web Experimentation

Optimizely Web Experimentation

Overview

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

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Recent Reviews

Not value for money

5 out of 10
April 24, 2024
Incentivized
We use Optimizely Web Experimentation to launch different experiments in our site. We have different type of audiences, coming from …
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Optimizely Review

8 out of 10
April 23, 2024
Incentivized
We use Optimizely for A/B testing and soft rollouts of changes. This allows us to test and make changes without needing to use engineering …
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Good platform

8 out of 10
April 23, 2024
Incentivized
I have used Optimizely in order to conduct simple AB tests and more complex MVT test to improve an ecommerce website. We had issue …
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Data has no opinions

8 out of 10
April 16, 2024
Incentivized
It's simple for us, we want to make data driven decisions and Optimizely Web Experimentation gives us the tools and data we need to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 33 features
  • a/b experiment testing (101)
    9.3
    93%
  • Standard visitor segmentation (93)
    8.9
    89%
  • Test significance (92)
    8.5
    85%
  • Preview mode (90)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

1 video

Optimizely Web Experimentation Review from a Director of Partnerships
08:08
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Pricing

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What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.optimizely.com/plans/

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Testing and Experimentation

These features enable companies to plan, set up, and execute different types of tests (e.g. A/B, A/B/n, multivariate, split URL tests).

8
Avg 8.6

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

8.6
Avg 8.8

Results and Analysis

Tools that allow users to evaluate the results of website optimization tests (e.g. A/B, A/B/n, multivariate, and split URL tests), or view visitor interaction with webpages and specific site elements.

8.3
Avg 8.6
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Product Details

What is Optimizely Web Experimentation?

Optimizely Web Experimentation empowers marketers to conduct fast experiments and personalization campaigns without relying heavily on technical resources. Marketers can test various user interactions, make website changes backed by data, deliver personalized customer experiences, and do it all from edge networks.

Optimizely provides a single workspace for experimentation collaborators to have control and visibility across their experiments — from setting up experiment components to interpreting test results — ultimately to improve velocity and collaboration, and elevate performance.

Optimizely Web Experimentation Features

Testing and Experimentation Features

  • Supported: a/b experiment testing
  • Supported: Split URL testing
  • Supported: Multivariate testing
  • Supported: Multi-page/funnel testing
  • Supported: Cross-browser testing
  • Supported: Mobile app testing
  • Supported: Test significance
  • Supported: Visual / WYSIWYG editor
  • Supported: Advanced code editor
  • Supported: Preview mode
  • Supported: Test duration calculator
  • Supported: Experiment scheduler
  • Supported: Experiment workflow and approval
  • Supported: Dynamic experiment activation
  • Supported: Client-side tests
  • Supported: Server-side tests
  • Supported: Mutually exclusive tests

Audience Segmentation & Targeting Features

  • Supported: Standard visitor segmentation
  • Supported: Behavioral visitor segmentation
  • Supported: Traffic allocation control
  • Supported: Website personalization

Results and Analysis Features

  • Supported: Form fill analysis
  • Supported: Goal tracking
  • Supported: Test reporting
  • Supported: Results segmentation
  • Supported: CSV export

Platform Integration Features Features

  • Supported: API
  • Supported: Web analytics integration
  • Supported: Content Management System Integration
  • Supported: Integration with CRM or DMP software

Optimizely Web Experimentation Screenshots

Screenshot of the visual editor, used to make changes to the appearance and layout of a website.Screenshot of the results dashboard that displays experiment results.Screenshot of the integrations page, where integrations can be enabled.Screenshot of Advanced Audience Targeting: Custom Real-Time Segments provide customers with the ability to create rapidly-updating segments which can be used as audiences for testing or personalization. These segments can be based on profile data, omni-channel behaviors, and AI-based observations.Screenshot of AI Content Suggestions: AI-powered suggestions in the Visual Editor accelerate ideation.Screenshot of Extensions for Edge: reusable elements minimize developer dependency when launching multiple tests with the same element.

Optimizely Web Experimentation Video

Optimizely Web Experimentation Competitors

Optimizely Web Experimentation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Optimizely Web Experimentation Downloadables

Frequently Asked Questions

Optimizely Web Experimentation empowers teams to conduct experiments (without having to rely on developer resources) in order to test various user interactions, make website changes backed by data, and personalize customer experiences.

AB Tasty, VWO, and Adobe Target are common alternatives for Optimizely Web Experimentation.

Reviewers rate Traffic allocation control highest, with a score of 9.4.

The most common users of Optimizely Web Experimentation are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(503)

Attribute Ratings

Reviews

(26-50 of 186)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Web Experimentation for content testing (images and/or copy), recommendation algorithm tests for product carousels, and feature testing (net new features that we develop and want to validate & calculate revenue incrementality before launching). With the first two: we want to test along the customer journey to understand what pieces of content or product assortments provide the best benefit to her on site. We also use audience segmenting to be able to target the right users (coming from X marketing channel, mobile-only users, or logged-in users) to be able to refine our testing.
  • Extensions - allows the company to tailor the tool to unlock certain capabilities
  • Developer-friendly, with GA and other integrations
  • Intuitive results page that can be shared out
  • Hard to use extensions without some knowledge of HTML/CSS
  • Inconsistent user counts between GA & Optimizely when it comes to calculating MAUs, hard to be able to forecast budget and overages when our source of truth (GA) differs from our testing platform (Optimizely)
  • Impressions model doesn't support scaling personalization experiences - hard to run a serious data driven testing program when you have to cut tests short before 14 days (ideal length to get to any statistical read) in order to save on impressions
Optimizely Web Experimentation is well suited for a team that tests across multiple facets of testing – full tech developed features, pieces of content or recommendations, landing page optimization. However - if a team only does limited testing, and only in the content testing area, other tools may integrate better IF they are not using Optimizely's CMS (and if they have a CMS that easily supports testing - like Adobe AEM x Adobe Target). However - as testing scales - Optimizely Web Experimentation will start to make more and more sense.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Optimizely daily for our website. At any given time we are running 3 to 7 tests on our site. Optimizely Web experimentation makes it simple to build out tests no matter the size. There are tests that I can build with the WYSIWYG or my team of developers can build in the code editor. It’s so simple to set audiences, goals, and launch and end dates. With a little bit of training, anyone can use this, which is perfect for our team who moves quickly.

We moved to Optimizely because we needed to increase our testing velocity, be more assured of our data, and allow for anyone to pick it up and use. It checked all those boxes for us! Great tool.
  • Ease of use
  • Data integration
  • Team collaboration
  • WYSIWYG element changes. This capability is buggy. It doesn’t select the right selector, we’ve been told to just grab it from the site in inspector mode. It’s hard to know what did you’re in and making changes. Sometimes it doesn’t stick.
  • Data integration. It would be amazing to just have a repository of goals, events, etc. from our GA that we can just use in Optimizely.
  • Better organization of our tests. Being able to bucket by campaign, launch dates, etc. would be great!
We use Optimizely to run tests to increase sales, user experience, and gain insights into our users. We do redirect tests, and in page changes. We even implement sales/ promo’s through Optimizely to make it simpler for our developers. I love how easy it is to get people involved in testing and thinking about how it works.

It works really well for us because we run a lot of tests on different user flows and audiences. If we were only running a test a month, we wouldn’t be using the breadth of this product. It was great for us to help increase velocity.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Web Experimentation to leverage all on-site experimentation and personalization across multiple brands. We use it to improve conversion and engagement metrics for targeted optimizations and strategic efforts. Additionally, we use Optimizely to answer user experience questions and mitigate risk for major structural changes on our sites and across all of our brands.
  • Traffic splitting and audience targeting.
  • Statistical validation.
  • User friendly UX.
  • Bulk archive ability.
  • Copying experiments between projects.
Well suited for a company with a B2C approach, with enough on-site traffic to reach statistical relevance. Not as appropriate for a B2B company or an industry with excessively long sales cycles or lead times.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Web Experimentation as the platform for A/B testing and personalization across our marketing website and our app. It helps us test experiences to maximize conversion, improve user experiences, and identify the impact of these experiments.
  • Experiment design.
  • Measurement
  • Web editor.
  • Metrics
It's well suited to larger companies with significant traffic volumes.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Client-side testing and personalization via consulting services to clients. Used to scale organizations' testing efforts, help make decisions within product roadmap, and solve client's issues. We help with strategy and development services with the tool.
  • Visual Editor.
  • Audience Building.
  • SPA Features.
  • Documentation
  • Documentation is strong, but it is hard to find what I'm looking for, especially between Products.
  • Snippet performance improvements.
  • Knowing when changes are live to the Optimizely CDN outside of an experiment page.
Testing cadence doesn't matter; 1 test/month to 20 tests/month, it's a very well-suited tool to teams of all sizes. Integrates with many analytics platforms. Multi-armed bandit feature is great.
Drew Seman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We leverage Optimizely Web Experimentation across dozens of clients -- ranging from direct-to-consumer subscription services to B2B SAAS. Our clients choose to work with us because we can push experimentation platforms to the limit -- from personalization to in-product experiences to offline metric tracking. Optimizely consistently allows us to build high-fidelity customer experiences more rapidly than any other platform. They then couple that development ease with nuanced performance tracking clients can trust. When we put it all together, this is what allows us to build strong, engaged cultures of experimentation with our clients.
  • Speed to launch across all test complexity levels.
  • Clear, Robust reporting that builds trust.
  • Continue ability to reduce site flicker.
The only time we don't recommend is if a site is too low traffic for paying for Optimizely to ever be cost-effective, but the company wants to toe dip into experimentation.
October 11, 2023

Optimized for your needs

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use Optimizely Web Experimentation to encourage customers to sign up for additional services within products that will increase customer satisfaction and create a better frequent return experience.
  • Best solution identifier
  • Predicting how long an experiment will need to run
Increasing the odds of conversion.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use web experimentation on both our web applications; uti.edu and our Paid Media Landing Page environment to increase conversion rates and to understand our audiences deeper. Optimizely Web Experimentation structures our thought process on how to think about new ideas and how to implement them, while giving us a safe way to actually find which ideas are successful and which ones aren't. At the end of the day, all experimentation is a value add for our business because even if a test fails, that failure can influence further decisions and give us insight into who and what our audiences like.

We currently split our CRO efforts into channel groups that are self managed, and look for problems and opportunities in the funnel and experience and then formulate hypotheses and prioritize based on an ICE method. Ideas are converted into project templates and worked through a pipeline all the way through to experiment creation. Once an experiment concludes we implement winners and iterate. Weekly, all of our channel members come together to discuss experimentation progress and successes, at which point successful ideas are shared across channel. The process then repeats itself.
  • Performance
  • A/B Testing
  • Reporting
  • Ease of Use
  • Improving the dashboard
  • Making organization and bulk updates a possibility
  • No current capability for bulk updates - which makes managing a lot of experiments tedious
Web experimentation is suitable any time a business wants to make a change on the website. Any neutral or positive result should give the business further confidence that an idea is appropriate and successful.

Web experimentation is not suitable for sites where traffic is low - because statistical significance won't be reached.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company is currently using Optimizely Web Experimentation as a means to replace Google Optimize, performing A/B Testing, and creating a platform for all Marketers to contribute new ideas across our Website. We look towards the specific targeting of events, audiences, and measuring our KPIs with the integration of GA4 and in the future, HubSpot.
  • Event tracking
  • Measuring and identifying audiences
  • Visual editor to create and make tests
  • Management of different projects/sites
  • Integration with GA4 (bug identified with our CSM)
  • Integration with HubSpot
  • Shared experimentation across different projects
As a means to replacing Google Optimize, the AB testing tool has various tools to address targeted pages, audience groups, event tracking. These are all important to identifying the User journey, and even more so, the measurement of our statistics and goals - all within the contained experiment.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use for split testing of Content<br>Personalization
  • Split testing
  • Measuring results
  • UI
  • Scripted to setup initially in complicated
  • integration with 6sense and Drift complex
Split testing copy on page'
Image testing
Banner testing
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to test different changes we to our webpages we think will help users understand our product and navigate to the check out process and ultimately make a purchase. We have three brands (across three websites) that we often change the order of information blocks, test new headlines or wording, or swap images to see if they will contribute to a higher conversion rate.
  • allowing users to quickly change the order of content blocks on existing site
  • organize current tests in a list for the team to view
  • Defining pages that are frequently tested for faster work flow
  • affecting the cms when the code is slightly more complicated on the back end
  • the login/verification process every time is a little annoying
  • would like to track the data visually all together in a snapshot of all experiments done on one page over time
If you have a website that is designed well with a cms in place and there is a structured marketing team, Optimizely Web Experimentation is a good tool to use. It offers a place for non engineers to make quick changes that can be captured in one place. The data that is collected in one place is easy for marketing teams to review and make decisions moving forward. It is less appropriate if your current website is not built in a clean manner because the tool is interacting with the code. It gets messy and will require engineer assistance to recode options to test if your back end isn't optimized.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
A/B testing web optimizations to increase conversions on the site.
  • Provides shareable links of reports for broader visibility
  • Customizable metrics to report on
  • Ability to simulate the preview on different devices
  • Statistical significance estimate in the report seems to fluctuate often, with no context or update on what changed and why
Optimizely Web Experimentation is great for testing simple front-end changes (specific images, layouts, copy).
Adam Brett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The tool is great for when you have variants of products and can use the redirect tool to create the variant. The tool itself when it comes to analysis, the metrics are good, however getting the significance of the tests are very hard to get. I sometimes use other tools with the A/B testing evaluation data tools to analyse my results.
  • Redirects
  • Variant testing
  • Navigation testing
  • Visual editing tool
  • Analysis of metrics
This platform works really well if have the ability within your CMS to create redirects for your variants pages to build, this makes A/B tests east to make
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Optimizely Web Experimentation and personalisation in the organisation to run A/B tests, multi-armed bandits, personalisation tests to segment users and target specific groups of users. I use this to improve conversion rates across the business in multiple areas. By using web experimentation, I and the wider team understand user behaviours and get an understanding of how people operate and interact with the website.
  • Running A/B tests without prior coding or HTML knowledge
  • Good user interface
  • User experience is easy to understand
  • Easy to decipher results
  • When it comes to test results, give an overview of wins / losses for multiple tests and pages
  • Recommendations for areas of improvement when results have not been conclusive
I love Optimizely Web Experimentation, although it can sometimes be a little clunky when previewing built tests and QA'ing tests. They could also improve on their redirects to minimise flicker.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it more often for AB testing, and based on the metrics and the audience, we decide the winner and implement the variation when needed. Splitting traffic for each experiment also helps us to manage bad user's experience if the variation is not performing accordingly. We make usage of the targeting feature to point internal users to staging environments prior to launch an experiment to prod.
  • A/B testing
  • Experiment editor
  • We should explore more integrations
  • As a dev, at first, I had some difficult to understand the way metrics works and how they are configured
  • I am not sure how it is not, but we had some issues with the documentation for optimizelyOptOut implementation in the past
We have multiple website pages and we spend a bunch of money advertise them. Optimizely helps us to define, based on metrics and A/B testing, which pages we should improve UX to guide users to try our product, maximizing our investment.
May 08, 2023

Optimizely rocks!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
At our company, we use Optimizely Web Experimentation extensively to optimize our website and enhance our customer's experience. The product allows us to conduct A/B tests and make data-driven decisions about design and functionality changes. One of the significant business problems that Optimizely addresses is the need to continuously improve our website's performance and conversions without disrupting the user experience. Our marketing team loves the autonomy that Optimizely provides, allowing them to create and run experiments without the need for developer resources. We also use Optimizely to personalize our website's content based on visitor behavior and improve our overall customer engagement. The scope of our use case includes testing various website elements such as headlines, call-to-action buttons, and form designs, among others. With Optimizely, we can quickly iterate on new ideas and track the impact of these changes on our conversion rates, leading to better business outcomes.
  • Ease of use
  • Analytics/ reporting
  • Online resources/ help center documentation
  • Performance
  • Local development tooling
  • Customer support
Optimizely Web Experimentation is well-suited for scenarios where data-driven decisions are required to optimize website performance and conversions. For instance, A/B testing various website elements such as headlines, call-to-action buttons, and form designs, among others, can provide valuable insights into what resonates best with our audience. Personalizing website content based on visitor behavior, such as geographic location or past interactions, is another scenario where Optimizely shines. On the other hand, Optimizely may not be as appropriate for websites with low traffic volumes, as it may take longer to gather enough data to make confident decisions. Additionally, it may not be suitable for testing complex website functionalities that require extensive development work, such as a complete website redesign or adding new features. In such cases, other tools or approaches may be more appropriate, such as usability testing or user research to understand user needs and preferences.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
All new feature development is released as a test within the optimizely platform to validate and measure ROI. The stats engine allows a variety of business users to run tests without needing analytics support to discover stat sig results.
  • Sever side integration is robust
  • Stats engine gives easy steer during test
  • Session level metrics not available
  • Integrating third party data sources challenging
Opening the testing program to large portion of the business as the more technical/specialised steps of experimentation are built in to the tool, allow a wider testing roadmap.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Web for experimenting on the marketing site to improve conversion rate and site performance with ideal content, layout and structure.
  • A/B testing
  • Personalization
  • Multivariate testing
  • Better integration with Clearbit, Segment
  • Better reporting UI
Product is well suited to testing content, redirects and page structure with easy changes to HTML on page to track performance. Product is harder to use for measuring goals beyond just on page clicks as Segment integration is basic.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We leverage Optimizely across all our Product Management and Marketing teams. We use it for a range of tasks. The types of tests we run include homepage/landing page optimization, as well as improvements to the user experience further down the 'funnel' (including things like our checkout flow). We typically run A/B tests with it (where we have a variant version of a page compete against our original/control version), although we do occasionally run more sophisticated multivariate tests.
  • The user interface is relatively straightforward, making adopting across the company easier.
  • Customer Support is very responsive.
  • Optimizely X Web integrates with digital analytics tools (such as Google Analytics) relatively smoothly.
  • Integration with Web Analytics is relatively smooth, although they recently had to change how to connect to Google Analytics 4.
  • Events can be hard to configure, depending on what kinds of tests you're running.
  • It's not the best solution when you're dealing with users who log in and out of a platform frequently, especially across devices. Sometimes the user IDs get confused and you end up with people seeing a control AND variant version (across different experiences).
It's arguably the optimization best tool on the market, but it is also probably the most expensive! If you're a young company/startup, you might want to consider other tools first before 'graduating' to a tool like Optimizely. Conversely, if you're a well-established company and you have the budget, then this is the tool for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely for A/B tests and for any urgent fixes that are required on the site when we don't want to wait for our normal CMS content push which is usually overnight. We can easily make front-end changes with Optimizely that update within minutes so if there is an incorrect image, spelling error, etc. we can hide it. We also use Optimizely to push changes at 100% until we are able to build them into our website, for example, keeping a test winner turned on while we wait for dev resources.
  • Quickly update your website
  • Fairly easy to use
  • Setting up custom metrics can be confusing
  • Only one way to track statistical significance of a test through the platform
It's well suited for A/B testing, pushing experiment winners to 100%, and last-minute adjustments on the website when your CMS isn't able to make changes ASAP
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Web Experimentation for A/B testing on a variety of websites across our Enterprise. It allows us to quickly and easily set up tests without the assistance from engineering and development teams. Items that we’ve tested include different copy for CTA buttons, page placement, images, and colors. Optimizely Web Experimentation allows us to easily set up the test, run it, and see the results to drive better decisions for digital content.
  • A/B Testing
  • Automated Testing
  • Clear Results/Reporting
  • Integration with certain platforms (e.g. Angular and/or Magnolia)
We've used Optimizely Web Experimentation for A/B and multivariant testing of our websites and it works very well for this type of testing. It's easy for a non-technical person to use to set up tests, monitor results, and access reporting in order to make decisions. We did have some challenges with more advanced tests on certain platforms/code base (angular and/or Magnolia) but for simple sites it worked very well.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Optimizely for all of our AB tests. This helps us validate new features and minor styling changes and gives us insight into our roadmap. It even allows us to make changes to the site without requiring developer support. We make sure everything is AB tested before launching, and Optimizely is a key part of making that happen.
  • AB Testing.
  • Data Analysis.
  • Web Editor.
  • User Interface.
  • Multi-project management.
  • Dynamic Website Set-up.
Optimizely is well suited for on-site AB testing and experimentation. If you want to see how a change will impact your metrics, Optimizely can make that happen. It is not useful for feature flagging or product rollout and can be a bit tricky when trying to AB test a net new feature.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Optimizely Web Experimentation to A/B test a number of marketing items, namely landing pages. It shows us what content, strategies, calls-to-action, button colors, etc. perform the best against one another, and tt helps us to narrow in on a creative concept and which to put into market.
  • Conversion Rate Optimization- knowing what garners clicks helps us tailor content to get the most clicks
  • It's pretty intuitive as I understand.
I like how easy it is to edit variations in the visual editor because I don't have coding knowledge. The support team is also very responsive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Optimizely is the key tool we utilise for our onsite optimisation and personalisation programs. It is used across multiple divisions of our company. We utilise it to allow us to quickly test new concepts or hypothesis online. It has enabled us with a much faster speed to market and minimises the risk by making improvements onsite.
  • Integrates well with our digital marketing stack
  • Easy to use
  • Provides detailed reporting out of the box
  • It is expensive in comparison to some of its competitors
  • Full stack component can be hard to get up and running
Optimizely is a very powerful tool for onsite A/B and multivariate testing. It also provides very good audience identification and selection to allow running of multiple tests concurrently. In addition it has good personalisation capabilities which has allowed us to start proving the concept and value of of onsite personalisation quickly and easily.
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