Avalara doesn't provide what's promised in their contracts
We used Avalara to track, file, and remit state and international sales taxes.
Starting at $21 per month
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What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Recent Reviews
How Avalara Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Sales and Use Taxes (295)8.888%
- Tax Exemption Processing (201)8.383%
- Tax Data Reporting (248)8.383%
- 3rd-Party Software Integrations (223)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
YouTube
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(720)Attribute Ratings
Reviews
(51-75 of 363)Companies can't remove reviews or game the system. Here's why
February 02, 2023
Sales Tax is complicated - Avalara makes it easier
- Avalara Returns
- CertCapture
Absolutely our company has benefited. We have thousands of sales tax certificates and it would be virtually impossible to manually keep track of all of them and stay compliant. Additionally, we have Avalara prepare and file our returns, saving us many hours and we are never late to file, saving money in fees and interest.
February 02, 2023
Avalara - Like it once you get to know it
- Avalara Returns
February 02, 2023
Avalara Review
- Avalara Returns
February 02, 2023
Avalara Review
- Avalara Returns
- Professional Services (nexus studies, registrations, backfiling, etc.)
We file our returns with Avalara and have used the backfiling in the past.
February 02, 2023
Useful product that saves time but has many areas for improvement
- Avalara Returns
- CertCapture
The returns save a little time, but not as much as expected. I often spend more time with support trying to correct an issue with a state or on a return that it would take to fix if I were just filing the returns myself. CertCapture is a very useful tool once you figure out how it works with your ERP and how to use it.
February 02, 2023
Use Avalara! You won't be disappointed!
- CertCapture
CertCapture has been a blessing! Easy to use and the ability to email customers for updated certificates in one campaign has been wonderful.
February 02, 2023
Definitely Recommend AvaTax and Avalara Returns
- Avalara Returns
Time spent filing returns is much less and there are less errors on returns now that they are filed by Avalara.
February 02, 2023
Avalara Review
- Avalara Returns
- CertCapture
- Professional Services (nexus studies, registrations, backfiling, etc.)
We have benefited from CertCapture and the Avalara Returns tremendously. I personally use CertCapture on the daily, for easy access to customer accounts and see their sales tax exemption form status along with being able to upload sales tax exemption forms into the specific customer account. The Avalara Returns make the returns monthly easy in regards to the SST states.
January 26, 2023
Avalara - Easy to Use and Reliable Reporting
- Professional Services (nexus studies, registrations, backfiling, etc.)
Our organization does not currently use Avalara for capabilities beyond tax calculation and nexus research.
December 28, 2022
Avalara Managed Returns - Another Corporate Resource.
- Avalara Returns
Avalara Managed Returns is an invaluable resource to me in my role as Chief Operating Officer. It allows me to manage the return process more and eliminate calculation errors. It provides for timely submission of returns, thus eliminating late fees, and allows me to forecast our sales tax payable expense for our accounting team. It saves time in providing information to our accounting and finance teams for filing our corporate income tax returns.
November 30, 2022
Avalara- There when you need them!
- CertCapture
CertCapture has allowed for better organization and reference when audited
November 29, 2022
review
- Avalara Returns
- CertCapture
document management has been a big help when it has come to audits
November 16, 2022
Time Saving Product
- CertCapture
I have not used Certcapture much, as it is time consuming to upload documents and enter additional data.
November 16, 2022
Avalara can help...
- Avalara Returns
- CertCapture
I love CertCapture, but it has limitations too. I tried scheduling a meeting with the CertCapture group, and they disacknowledged it.
November 16, 2022
Avalara Review!
- Professional Services (nexus studies, registrations, backfiling, etc.)
N/A
November 07, 2022
Avalara saved my sanity!!
- Avalara Returns
As mentioned prior, the time it would take to file the returns every month was overwhelming. Add on the headache of not being sure if we were compliant in all the little locales was very stressful. Now Avalara tells us when we have sold in a new area that we may need to register in and offers assistance in getting registered there.
November 04, 2022
Avalara Review
- Avalara Returns
Yes, obviously we are benefitting from the returns process. it has freed up a tremendous amount of staff time.
October 27, 2022
Great Product and Service.
- Avalara Returns
- Professional Services (nexus studies, registrations, backfiling, etc.)
We did a Nexus study when we started and were somewhat pleased with the level of information provided; however, we would have preferred more direct determinations in some cases. Returns are great!
October 26, 2022
Avalara - review from a long-term user
- Professional Services (nexus studies, registrations, backfiling, etc.)
We do not utilize these professional services.
October 26, 2022
Convenience and ease
- CertCapture
Having the certificates at a click of a button is so much more convenient then having to flip through files of paper to find the one you need for the auditor or answer the customer's questions.
October 26, 2022
Avalara is the Gold Standard for Tax Compliance
- Avalara Returns
- CertCapture
benefit from having the certs on file in the right place
October 23, 2022
Best investment we could have made in a painful process.
- Avalara Returns
- CertCapture
October 19, 2022
If your e-commerce is growing, it helps to know what your owing! Avalara does it all.
Score 9 out of 10
Vetted Review
Verified User
- Avalara Returns
- CertCapture
We take advantage of letting Avalara file the returns and we use CertCapture to store certificates and provide the accurate exemption to our transactions. Avalara does all of our SST registrations while we do most of the non-SST registrations. All of this helps to ensure we are doing these tasks correctly and it reduces our work load.
October 19, 2022
Can't get any better than this!
Score 10 out of 10
Vetted Review
Verified User
- Avalara Returns
Having professionals calculate the correct amount of sales tax for each of the 20+ states we pay into is a load off my desk! I couldn't ask for better accuracy than the 99.99% our company has received in the past 10-12 years.
October 07, 2022
Great Sofware
- Avalara Returns
- CertCapture
In addition to the tax calculations, our business utilizes Avalara for exemption certificate management as well as managed returns preparation. The biggest benefit of these additional capabilities is realized during sales and use tax audits in the form of both time and cost savings. The robust exemption certificate management product, CertCapture benefits us the most as it helps us avoid having to campaign for certificates during the audit and helps eliminate any exposure from missing or invalid certificates.