Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.868%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(662)Attribute Ratings
Reviews
(51-75 of 434)Companies can't remove reviews or game the system. Here's why
July 19, 2021
BigCommerce Does a Great Job
- Streamlined sheet music orders
- Attracted more customers who live outside of the United States
- Increased overall sales
July 06, 2021
Scalability and Versatility
- Inventory management.
- Payment processing.
- Advertising.
June 30, 2021
Good eCommerce Platform for Many Sellers
- Streamlined operations and support.
- reduced overhead of software management.
- Better checkout experience.
June 30, 2021
Functional
- Streamline operations yes.
- Simplify multiply departments into one.
- Ability to create our own viewpoint.
- Switching to BigCommerce actually improved our SEO ranking just by making the switch.
- BigCommerce allowed us to increase the amount of site visitors we had.
- We ended saving a bit by switching our payment processing to Braintree powered by PayPal which BigCommerce offers a good rate for enterprise users only which is easy to set up.
- We still require 3rd party integrations such as Ship Station and Klaviyo.
- We also need a 3rd party product/inventory solution to update our inventory from our distributor's feeds.
- The payment and shipping options out of the box are great.
- Store revenues increase year over year since moving to BigCommerce
- Adding Amazon check out increased sales
- Would like a better template, or template functionality
- Need a newer template that will still display products on the front page (needs to look like a store)
- Still to early to tell as BigCommerce was used for our first store.
- Affordable solution.
- Quick to implement.
June 01, 2021
Right for even the most basic user
- Increased efficiency of processing web orders.
- Increased the number of customers that now have easy access.
April 26, 2021
Underrated
- 3rd party apps allowed me to enable multi channel fulfilment
April 24, 2021
BigCommerce is 'Selling Made Simple!'
- Increases the overall value of our business.
- I have had good business.
- Their support staff has been the best I have ever seen.
- The pricing plan is reasonable in supporting small businesses like ours.
- Live support saves a lot of set up time
- Good integrations simplify shipping
- We have significantly increased our site visitors and market reach
- We have continually seen a progressive increase in number of transactions/sales
- Along with the increase of transactions, there has also been an increase in order value.
February 09, 2021
Great Platform + Great Customer Service = A+ Company
Score 10 out of 10
Vetted Review
Verified User
- Better store front
- Nice place to display all of our products and easy creation
- Made products more visible with great SEO
February 04, 2021
Why I Prefer BigCommerce Over Shopify & Magento
- Reduced total cost of ownership
- Quicker page load times
- Easier to maintain and rollout new features/integrations (at least compared to Magento)
January 22, 2021
BigCommerce is really worth it!
- Increased Traffic.
- Increased Sales.
December 13, 2020
I love BigCommerce>
- Easy to setup
- Very user friendly for customers
- Site ranks well on google with built in Seo
December 02, 2020
All-in-one box
- Lowered launch costs.
- Saved money hiring programmers and designers.
November 23, 2020
If you're looking for a robust eCommerce platform that's big on commerce, BigCommerce is what you need!
Score 10 out of 10
Vetted Review
Verified User
- Increased average order value
- Streamlined operations
November 17, 2020
Great customer service!
- I’m a start-up, so although I don’t have a record number of sales online, it has given me validation when I’ve called on wholesale accounts. They like that people can go to my website and either purchase there or buy locally at their brick-and-mortar store.
November 05, 2020
Even us little shops can go big with BigCommerce
- Positive: Multiple functions accomplished with a single platform.
- Positive: Ease of use.
- Positive: host of recourses online to get by most any obstacle.
October 30, 2020
We have used BigCommerce to scale and grow.
- It has allowed us to generate retail sales without having to set up a brick and mortar store.
- Has allowed us to test and measure the products our factory makes
- Has allowed us to improve our products by getting direct market feed-back about our products
- Having the ability to offer single item orders or multi quantity of items, with various pricing points makes it easier to have diverse buyers and sellers on our platform, making it a big plus for our members regardless if they are the buyers or sellers.
- Streamlining all aspects of the supply chain and the ability to customize 3rd party applications where needed makes this platform needed in our ever changing world and its various market places. This is cost effective in serving your clients and giving them a choice other than just the Big Tech Conglomerates.
- We needed to give our members a better experience since our model demands for such, so I decided that giving our members and users a better customer experience will benefit everyone much more in the long run, than having started out with less features or options.