Overview
What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
Propel your digital transformation.
SL1 in a Managed IT Services Environment
Monitoring Suite that lags way behind for Modern Use Cases
Apart from …
Sl1 Review
Feedback on ScienceLogic
***Wonders of SL1***
One-Stop Solution - ScienceLogic SL1
SL1 has been stronger partner to work with
ScienceLogic SL1 in my views
Insights of ScienceLogic monitoring tool
Science Logic : Journey from Better to Best
ScienceLogic SL1 Top Notch Monitoring Platform
How ScienceLogic SL1 Differs From Its Competitors
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Impact on Infrastructure Visibility
ScienceLogic Integration
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Impact on Infrastructure Visibility
Impact on Infrastructure Visibility
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
The vast majority of integration and automation is limited by what SyncSever and our own integrations with ServiceNow for Host Composites,
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
Impact on Infrastructure Visibility
Using ScienceLogic to Support New Business
ScienceLogic Integration
Awards
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Reviewer Pros & Cons
Video Reviews
1 video
Pricing
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $7.50 per month per node
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ScienceLogic SL1?
The ScienceLogic SL1 platform aims to enable companies to digitally transform themselves by removing the difficulty of managing complex, distributed IT services. SL1 uses patented discovery techniques to find everything in a network, so users get visibility across all technologies and vendors running anywhere in data centers or clouds. The vendor states the advantage of SL1 is that it collects and analyzes millions of data points across an IT universe (made up of infrastructure, network, applications, and business services), to help users make sense of it all, share data, and automate IT processes.
With SL1, the user can:
- See everything across cloud and distributed architectures. Discover all IT components—–across physical, virtual, and cloud. Collect, merge, and store a variety of data in a clean, normalized data lake.
- Contextualize data through relationship mapping and machine learning (ML) for actionable insights. Use this context to understand the impact of infrastructure and applications on business service health and risk, accelerate root cause analysis, and execute recommended actions.
- Act on data that is shared across technologies and IT ecosystem in real time. Apply multi-directional integrations to automate workflows at cloud scale.
ScienceLogic SL1 Features
- Supported: Infrastructure Monitoring (Cloud, Container, Server, Storage, Agent-Based, Network, Application, Database, UC/Video, Synthetic)
- Supported: Closed-Loop Automations (Digital Experience Monitoring, CMDB & Inventory, Incident & Notifications, NetFlow, Configuration and Change Management, Troubleshooting & Remediation
- Supported: Topology-Driven Event Correlation
- Supported: Full-Stack Topology Mapping
- Supported: Business Service Monitoring
- Supported: Behavioral Correlation (Events, Changes, Anomalies, Topology)
- Supported: Analytics - ML-Based Anomaly Detection
- Supported: Incident Automation - Event Forwarding & Email
- Supported: Dynamic Baselining Analytics
- Supported: Manage Workflow Health & Endpoints
- Supported: Dashboards and Reporting
- Supported: Log Collection
- Supported: 400+ Pre-Built Monitoring Integrations
ScienceLogic SL1 Screenshots
ScienceLogic SL1 Videos
Watch Eliminating Visibility Gaps While Driving Tool Consolidation
Watch Diagnosing and Resolving Service Impacting Issues with Behavioral Correlation
Watch Automating Troubleshooting for Faster Root Cause Analysis
Watch CMDB Accuracy With Real-time Synchronization of Monitored Environment
Watch Understanding Infrastructure Impact on Apps with AppDynamics
ScienceLogic SL1 Integrations
- Kubernetes
- Cisco HyperFlex
- Nimble
- Hyper-V
- MySQL
- Dynatrace
- New Relic
- Cloud -AWS
- Azure
- Google Cloud
- IBM Cloud
- Aliyun
- CloudStack
- OpenStack
- etc.
- Cloud Services – Amazon EKS
- ECS
- Fargate; Azure AKS; etc.
- Containers – Docker
- etc.
- Software-defined Networks/WAN – Cisco
- VMware
- etc.
- Network - Cisco
- F5
- Juniper
- Meraki
- Riverbed
- Aruba
- Avaya
- Fortinet
- HP
- etc.
- Storage - Dell EMC
- NetApp
- HPE
- Hitachi
- Nutanix
- Pure Storage
- etc.
- Hypervisors – VMware
- Xen
- KVM
- etc.
- Operating Systems - Unix
- Windows
- Linux
- Business Applications
- Databases - Microsoft
- SAP
- Office 365
- MS SQL Server
- Oracle
- IBM DB2
- etc.
- APM - AppDynamics
- etc.
- etc.
- Storage - Dell EMC
- NetApp
- Pure
- HP/Nimble
- etc.
- Cloud -AWS
- Azure
- IBM
- Aliyun
- Openstack
- etc.
- Applications -Microsoft
- SAP
- etc.
- Compute -VMWare
- Microsoft Hyper-V
- KVM
- Linux
- Unix
- Converged -Nutanix
- Unified Communications and video - Cisco
- Polycom
- Tandberg
ScienceLogic SL1 Competitors
ScienceLogic SL1 Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac, UNIX |
Mobile Application | No |
Supported Countries | Americas, EMEA, APAC |
Supported Languages | English |
ScienceLogic SL1 Downloadables
Frequently Asked Questions
ScienceLogic SL1 Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 0% |
Enterprises (more than 500 employees) | 100% |
Comparisons
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Reviews and Ratings
(380)Attribute Ratings
- 9.2Likelihood to Renew19 ratings
- 9.9Availability13 ratings
- 8Performance13 ratings
- 9.4Usability13 ratings
- 6.4Support Rating18 ratings
- 8.6Online Training5 ratings
- 8.3In-Person Training5 ratings
- 8.1Implementation Rating78 ratings
- 10Configurability7 ratings
- 8Product Scalability1 rating
- 7.8Ease of integration14 ratings
- 7.7Vendor pre-sale4 ratings
- 8.5Vendor post-sale5 ratings
- 8.5ScienceLogic Infrastructure Visibility Rating68 ratings
Reviews
(51-75 of 207)SL1 ScienceLogic: is it right for you?
It can gather also chassis and SN info. It has more functions but on a daily job we use part of it
- Monitor devices availability
- It lets you set maintenance mode
- the 2nd version is more readable and intuitive
- Elaboration power
- Install and customization support from Australia, very uncomfortable for other tmie zones
- Newer version accessible only by rewriting the address, it seems to be still in Beta
SL1 Review
- Alerting and ticketing
- Automation
- Great support when needed.
- Can be a bit hard to navigate\find devices and whatnot
- Resource utilization
- Knowledge base could be flushed out more
SL1 event management
it has a very good event management system providing real-time monitoring and incidents management
also, it provides us with daily, real-time, scheduled monthly and weekly performance reports for our company and most of our clients.
we use SL1 as a root cause analysis if any issues arise and troubleshooting the issues is easier when you are able to identify the route cause faster.
- incident management
- servers and network monitoring
- performance reporting
- route cause analysis
- reporting need to be enhanced and have more friendly interface with more features
- dashboards need to be more vibrant and easy to use
- agent usage is good for keeping performance data on the managed server
ScienceLogic SL1 Is A Reliable, Extensible, And Scalable Solution
- Automation in terms of alert and ticket enrichment with diagnostic details
- Incident ticket reduction, reducing operations workload
- Alerting and ticketing
- Account team is outstanding, very supportive on issues and with feature requests
- Support is great, especially on the critical issues when you need them
- ScienceLogic aggressively pursues customer engagement and improvements.
- Recently added ChatOps and Ideas Boards are examples
- Dynamic application and Powerpack framework enables quick build and share and as such many community built Powerpacks are available
- Dashboards have limitations in a couple of large enterprise use cases. New UI appears to be addressing these as it matures and resembles techniques seen in other enterprise tools
- Percentiles and baseline / deviation calculations on standard metrics are not what we've seen in the past from enterprise tools. However, more complex anomaly detection is now available as an advanced function
It could also be great for companies who desire tools consolidation across various IT silos running overlapping alerting, ticketing and graphing tools.
If there is a desire to automate ticket enrichment and/or auto remediation of issues based on monitoring signals, ScienceLogic is an excellent platform.
Large enterprise companies with a focus on complex forecasting and capacity planning may struggle to get exactly what they want out of ScienceLogic.
ScienceLogic insights
- With the use of PowerFlow and sync Pack, integrate and simplifies the Onboarding process.
- The Use of Global Manager puts forward a Holistic view of your entire tooling Infrastructure through a single glass of pane.
- Monitoring various Network and storage device vendors and the support can be requested pretty easily for any new vendor make or model via support page.
- Cisco ACI Monitoring has some challenges with Rest APIs as we are facing some issue with the endpoint alerting which we don't have a way to properly snooze.
- Alerts or KPIs needs to be flexible so it can adept easily while we migrate form any other tool in the market.
- Tool should provide Flexibility locally in the configuration so that we don't have to alter the Global settings until/unless thing is required on a Global span.
power pack should be extended for support and the use should be simplified so we don't have to do lot of out of box customization.
Short review from system monitoring perspective.
- Data flow.
- Manage system.
- Reporting
- UI
- Automatization.
- Resource consumption.
ScienceLogic the Next Choice?
- Monitors CPU's, memory, swap space on servers.
- NIC cards such as discards, errors, latency and availability.
- Logs are collected and made easily viewable through 'Investigator'.
- Coming from the Network side, bps and pps are hard to see.
- Finding devices in the product isn't intuitive.
- Map usage is very clumsy and seems to be added as a last thought with little functionality.
- Lacks a single pane to quickly see what's up or down.
great application, iffy support
- Ticketing system
- Monitoring
- Inventory
- Helpful Reports
- support
- communication
- lack of knowledge occasionally on new update breaks
My review about SL1.
- Email notification alert.
- Reporting
- Dashboards
- Performance
- In some cases, there might be some spike in CPU or Memory. Even though we receive an alert for it but we are unable to find which process consumes more CPU or Memory. We need that process details as well in the tool.
- SQL monitoring for non domain servers.
- More manuals on storage devices monitoring.
ScienceLogic SL1 review
- it is able to collect data via SNMP
- it is able to graph them
- it is able to receive Syslog messages from devices and create events from them based on defined rules
- I'm not sure whether it is doing above things particularly well but it does them fine
- from my experience so far, customization options are really poor - although you can write your own scripts in several places, their interaction with ScienceLogic SL1 back-end is hard to debug and appears to be reliant on undocumented proprietary python libraries
- options to integrate with other software suffer from the same points as mentioned above
- In my experience, UX/UI has been quite unpleasant for me and my colleagues
- Managing your files efficiently.
- The environment is quite basic.
- A very potent instrument, ScienceLogic SL1 is.
- Data management for large-scale projects is notoriously complex.
- Performance is slowed down by the option to move large amounts of data.
- As a new user, it might be difficult to set up the platform.
ScienceLogic SL1 is a Powerful and Reliable Cloud Multiple Services Automation Platform.
- ScienceLogic SL1 is very powerful tool.
- Setting is very simple.
- Effective files management.
- Not easy to deploy the platform when new user.
- Large project data management is very tricky.
- The ability to migrate big data slows the performance.
Review
- Installation of Appliances is simple
- UI is good
- It supports many Protocols
- APM is required
- Agent should be available for On-Prem solution
- AIOPS functionalities should be available for On-Prem solution
- Easy on data manipulation.
- Flexible on usability.
- Functional data modeling Cloud capabilities.
- ScienceLogic SL 1 is not an easy platform to configure the features.
- Not easy to navigate when a new user.
- The features accessibility can be more accessible.
Technical opinion
- Accurate monitoring.
- Monitoring automation.
- Alarm reporting.
- Hardware requirements too high.
- Tracing tool.
- Professional reporting tool.
If the device or product is not having a PowerPack create, it needs some development to integrate.
As a reporting tool using Layer X needs to improve. (Layer X is not anymore as partner)
SL1 Shines
- Automation engine - easy to take scripted action on specific device events.
- Automation action open source - the platform allows you to custom build snippet actions with Python to remediate any unhealthy event detected on devices.
- Manager of managers - the platform has several ways of receiving inbound alerts and alarms not only from directly monitored devices but from 3rd-party solutions in the form of traps, emails and REST API connections.
- Built-in Reporting - the reporting engine that comes with the platform is woefully inadequate to perform most of any report request that is not a very simple and basic output of data.
- Continuous Integration/Continuous Deployment support - the platform is bound by Power-Packs for deployment of monitoring solutions for specific device types. These are great when first starting out using the platform as they allow you to on-board several types of device support, but when you mature and start building your own actions and monitoring solutions, they are cumbersome to work with.
- Current Platform Architecture - the main CDB design requires lots of memory and CPU to handle the load of all the threaded processing of even a few thousand monitored devices. To scale up to several thousand or tens of thousands if devices becomes a pricing hurdle. Also, in a cloud deployment strategy, this processing power comes at a hefty price for cloud resources, not including the pricey SL1 license costs as well.
- Custom development support - when you start developing your own snippet actions for monitoring custom devices or solutions, ScienceLogic only provides a pay-for Professional Services resource to assist you in even the smallest of development questions. The product customer support desk will not spend time discussing development solutions and providing development support. This has been an issue for SL from the beginning and the company needs to put together a development support arm.
ScienceLogic SL1 Review
- Cisco device monitoring
- Ticketing integration
- Trap ticketing
- Release power packs for new products faster
SL1 - Early Adopter
- ITSM workflow automation and monitoring
- Seamless Integration with other observability platform tools
- Provides context between infrastructure, application, and business services relationships
- The elimination of on-premises collectors
- Improve out-of-the-box reporting capabilities
- Allow for more robust dashboards
SL1 - strategic monitoring tool of choice
- VMware vSphere stack monitoring
- Linux operating system monitoring (ssh)
- Historical performance data gathering and presentation
- Consolidation of functionality into a single PowerPack. e.g. Microsoft: Windows Server
- Search feature for historical events. Currently have to check individual devices.
- Need the ability to template thresholds on Linux devices based on Organization and filesystem name.
All in one AIOps solution
- Discovery of IT devices and update the CMDB
- Network device performance monitoring
- Event correlation of IT Devices
- SL1 uses remote monitoring technology for server device monitoring, using PowerShell, WMI, and other protocols which are cumbersome to deploy required lots of effort to open the ports and start initial monitoring
- Remote monitoring technology brings some challenges such as a number of devices to be monitored per collector.
- Procuring remote monitoring pre requisites are time consuming and error prone
- Log monitoring & management required significant improvement
- Data analytics & management required significant improvement
Science Logic EM7 SL1 Release for Service Providers
- Event logging
- Event escalation
- Monitoring of applications
- Collection of data
- Ticketing platform is being deprecated
- UI not intuitive for most users
- SL1 is not complete in functionality
ScienceLogic EM7 is a great eventing platform with custom escalation levels.
ScienceLogic EM7 does a good job at the collection of data.
ScienceLogic EM7 allows client based portals and the setting of specific roles based on the client's administrative level.
ScienceLogic EM7 ticketing platform is being deprecated and is not available in the SL1 platform at this time.
My view on ScienceLogic SL1
- Escalation support for EM7 product
- Flawless handover between support engineers during a P1
- Online Training
- Service desk support needs improvement. I would love to get minimal questions from SD agent during a critical P1 support call when [the] customer is referring a case number
- Support engineer knowledge on IS product needs improvement
- Delay in Engineering teams support during public holidays and weekend support
- Percona support and response needs improvement during crisis
Good product!
- UI is good.
- Alerts feature has been beneficial.
- API makes it easy to pull data for developers.
- API are not robust since they fail sometimes due to multiple requests.
- API documentation could be bettered.
- UI is a little slow and dodgy sometimes.
- Powerful monitoring capability, can ingest data from a lot of sources
- Good multi-tenancy features
- Extensible - can write your own powerpacks/code snippets
- Built-in automation features
- Business Services
- The interface - it is out of the 1980s. Version 8.14 is current and I believe a new version is coming with a new interface. UPDATE - the new interface is much, much better.
- Community - not a huge user group like you have with other software. i.e. - very few blogs on features/how-tos etc.
- Monitoring items in VMware is a bit cumbersome, You need to monitor the vCenter endpoint. It will drag in all components relating to it. If you wish to see metrics for particular machines, you also need to create and manage a discovery for that machine--something as simple as file space usage.
- Powerpack support. If you use a powerpack that is community-built, getting support for this is tough.
- Support does not have a chat option, however it is typically good.
- Discover the whole environment
- Getting granular details about the nodes in the environment
- Dynamic alignment of monitoring applications
- Agentless monitoring
- Understanding the inbuilt Maria DB schemas and data structure
- Details on the Dynamic Applications Snippets and the associated core Python scripts created on the servers
- Changing any details on the backend [via Database] not reflected in front end [GUI]
- Single tools for monitoring, event management, notification & ticketing
- Cost-effective for small & medium-sized companies
- Easily scalable for large enterprise / based on load
- Agentless monitoring