Wrike

Wrike

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Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Wrike

Overview

Recent Reviews

Wrike - Robust And Customizable

9 out of 10
June 23, 2022
We have been using Wrike in a project management capacity for almost four years now in our software development company. It helps us to …
Continue reading

Agile management.

9 out of 10
June 03, 2022
At "ELMO S" we use Wrike especially for:
- Execute sprints.
- To store, collaborate and manage multiple projects, tasks, reports, etc, using …
Continue reading

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features

Task Management (213)

8.9
89%

Team Collaboration (211)

8.7
87%

Gantt Charts (185)

8.1
81%

Scheduling (198)

8.0
80%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Wrike Free

$0

Cloud

Wrike Professional

$49

Cloud
per 5 users/month

Wrike Business

$124

Cloud
per 5 users/month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.wrike.com/price

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $49 per month

Features Scorecard

Project Management

7.8
78%

Professional Services Automation

7.5
75%

Product Details

What is Wrike?

Wrike is an enterprise-grade collaborative work management platform designed to help companies do their best work. The vendor boasts thousands of leading brands use Wrike to scale their output, boost visibility, and increase results. Wrike is designed to help users create a structure that helps accelerate business impact, and lets teams focus on the right work. With tailored solutions for marketing and creative teams, project management teams, product teams, service delivery teams, and more, Wrike states their goal is to define the next generation of work management worldwide.

Security: Wrike is ISO/IEC 27001 certified and has data centers in the US and EU. Data is encrypted both at rest and when in transit. Wrike offers flexible data access control setup by allowing admins to control Access Roles. Wrike’s data backup provides near real-time database replication to ensure data is backed up and available on dispersed servers.

Collaboration: Bring s the enterprise together, regardless of where people are in Wrike’s collaboration space. Break down silos with built-in communication and editing tools that foster teamwork and productivity while reducing risks. Wrike offers hundreds of integrations to make work easier.

Visibility: visualizations of team and project portfolio performance to facilitate faster and smarter data-driven decisions. Reports and dashboards bring transparency into project expectations for stakeholders.

Wrike Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Support for Waterfall Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

Wrike Screenshots

Resource ManagementWrike TemplatesTeam WorkloadWrike ReportsWrike apps & integrationsWrike Gantt ChartWrike CalendarsCustom Workflow ManagementWrike Boards

Wrike Videos

Wrike for Marketers: An End-to-End Solution for Marketers & Creatives
Learn how a common working day in Wrike for a manager could look like and how to improve your team’s efficiency.
Freedom from Work: Wrike for Creatives
Spaces, projects, folders, and tasks: These are the Wrike building blocks.
Wrike for services delivery teams
Hear what Wrike customers have to say

Wrike Downloadables

Wrike Integrations

Wrike Competitors

Wrike Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)45%
Enterprises (more than 500 employees)30%

Wrike Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, German, Italian, Spanish, Japanese, Russian, Portuguese (Brazil)

Comparisons

View all alternatives

Frequently Asked Questions

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

How much does Wrike cost?

Wrike starts at $49.

What is Wrike's best feature?

Reviewers rate Task Management highest, with a score of 8.9.

Who uses Wrike?

The most common users of Wrike are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-25 of 248)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Wrike for project and resource management in all of our R&D projects ranging from small (1 month) to big (several years) projects. We are doing our personal resource planning within Wrike and manage all tasks within our projects (resulting in hundreds of tasks in the large projects at a time).
  • Task assigning to colleagues
  • Good overview about resources and resource management
  • All projects and tasks in one place - good overview for upper management and portfolio management
  • With a self-set-up workflow for tasks and projects, Wrike can be configured very well to the company processes
  • Speed to the data server is quite bad. Opening a task can take several seconds, which is a problem, especially when working in meetings with Wrike and everybody is waiting for Wrike
  • In my opinion, the Wrike API is very bad. Some functionalities which are available in the GUI are not available in the API. This prevents some automation- making more work than necessary.
  • Each resource in Wrike needs an email address. That is no problem for people, but it is a very big problem for laboratories, big machines or similar you want to have as resources in our project planning. It is simply not possible. Very big drawback compared to MS Project.
Wrike works well for all kind of project planning, when talking about giving tasks to persons, especially in creative jobs which do not need special equipment (so computer work). The problem of missing material resources is a very big issue for jobs working in laboratories or in general with expensive materials.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Wrike is ideal for identifying bottlenecks in processes, assessing workloads, and eliminating unnecessary emails. We use Wrike for daily tasks and short or long-term project management. We use custom workflows to monitor exact steps, assignees, and approvals in most of our daily processes.
  • Project Management
  • Workload assessment
  • Reporting
  • Detailed progress reports
  • Time logs
  • Made Wrike Analyze more affordable
  • Renewal version of certifications
  • Easier navigation when building forms
  • More flexibility in form results
  • Approvals - majority is not an option
Wrike helped our company grow during the pandemic. Custom workflows helped us see the status of a task, project, or massive group of tasks from the top down. Additionally, we're able to swiftly change workloads with the "Mass edit" function. The product makes workloads easily re-assigned.
Wolf-Ekkehard Hindrichs | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Wrike to track implementation project status, so our project managers use it to coordinate cross-functional efforts along with our project plans. We also use it to request and track statuses for specific tasks outside of the normal project scope. In this sense, the project owner is able to request specific and necessary information from those of us who gather it up. Then that way, the actual delivery (in this case of analytics) has all the required information needed to set up and build.
  • Cross functional team tracking
  • Gantt charts
  • Notifications when updates are made, and deep linking from those email notifications, so you don't get lost
  • Project visibility and time based status
  • You have to be assigned to a project to see it - so it can be hard to find something you are not working on (but that you potentially requested) if you are not assigned to it
  • Mobile time tracking could be easier, but it is still accessible
  • Time based tracking takes a bit of playing around to get
I would absolutely recommend Wrike for project management -- having come from organizations relying on Excel and PowerPoint to try and track these kinds of things. What's really nice about Wrike is that you can have a standard playbook or set of tasks associated with a project, then it is easily applied across multiple instances -- in our case, customer implementation projects. I really like how it has timing built right into the product so that you know if something is due or late. It also does a really good job of keeping communication in a centralized location so that you aren't going five places to check on statuses from multiple people.

We also use Wrike for time tracking, and I can see where it is very useful for time tracking if there are specific billable hours associated with tasks.
Vishnu Priyanka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Wrike has been a very beneficial tool to our company. I would really recommend the tool since it has really increased our efficiency. With Wrike, we can easily compile all our projects in a centralized place for easy monitoring and management.
  • It offers a free trial
  • It is very easy to use with a very intuitive interface
  • Offers great file management features that allow us to do editing to our task and make it easy for us to store files.
  • Makes it easy for us to work on our tasks.
  • It can be complicated to trace your projects if it was not stored in an organized manner
It is a very efficient collaboration tool that makes it easy to manage all our projects. It offers great customer support service.
Shelly Erickson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Wrike in many different areas of our company. My area in particular has over 50 projects in process at one time; not to mention the additional task outside of those projects. I am responsible for implementing real-time hospital interfaces with all our hospital partners.
  • Project Management
  • Daily Task List
  • Automation
  • Past Due Calendar
  • There are a few things that are a bit odd at first when learning the system. For example, when typing in the note field in a table view, you can't enter or ctrl-enter for the next line. However, if you go into the details, you can ctrl-enter.
  • The Completed Date is automatic and doesn't allow you to manually change it. We created an Actually Completed custom field to assist with this issue.
  • The automation bots come in at midnight and I haven't found a way to adjust this without adjusting my entire time zone. This is not a big issue but just a small improvement that's needed.
Wrike is a life saver! We were using multiple spreadsheets (one with approx. 60 columns), and multiple manual reports, and were blind to what others were doing. Using blueprints, automation, request forms, reporting, and calendars, I can successfully manage over 50 projects at one time. We also keep templates, specs, and notes all in Wrike. We have even installed Wrike in our Teams and can look at tasks due. Truthfully, if you are using spreadsheets for tasks or projects, use Wrike. If you are using Microsoft Excel to analyze something and it's a one time thing, then Microsoft Excel might be a better option.
Wrike support and community are great. The response time is extremely short. The community is at your fingertips if you run into problems.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Historically, I've used Wrike both as an entire organization and as part of a smaller nine member marketing team. We field tested several other software options before deciding on Wrike. Our business problems we were trying to solve included keeping everyone on the same page in regards to where we were on a given project at any point within the production schedule. We also had issues with transparency across the entire organization. Wrike helped us solve both! We were more organized as a marketing department, stress levels and anxiety decreased and the entire company was more aware of marketing progress and successes and felt more available to offer input along the way.
  • Project management: One of the more robust project management software options out there with all the bells and whistles and company can need and therefore is very easily tailored to your department or company needs.
  • Company-wide transparency: Wrike helped us lower stress and project anxiety through transparent notes, drafts and dates.
  • Microsite management: We created a landing page for Sales use and by linking to Wrike, the most current version of each collateral piece was available as needed.
  • User intuitiveness: While robust is a definite plus, it does take a fair amount of 'trial and error' hours to determine what all Wrike has to offer and how best to utilize it. More situational-based tutorials / videos would be a good next move.
  • Best practices: While we eventually developed our own company's best practices, it took several moths to be familiar enough with the options to get there. I'd love to see Wrike deploy some 'best practice' standards (examples from other similar company use cases) for how to interact with and get the most out of the software.
Well suited: A mid- to large-scale company. Wrike's success lies in keeping departments and entire companies abreast of projects, their drafts and process progress. It does require daily interaction and copious notes/updates by the user(s) to be successful.

Less appropriate: Any department or company where time constraints (or desire) to not allow for the aforementioned continual / daily updates. If a more relaxed, infrequent use is more realistic, then there are other software that are must more streamlined and employ fewer options that would be more successful/effective in that case.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have been using Wrike in a project management capacity for almost four years now in our software development company. It helps us to verify project status, work distribution, time logging, and many other items.
  • Resource planning/allocation
  • Customized forms
  • Automation
  • Reporting
  • User role customization
  • Time logging and reporting
  • Speed
Wrike is very user-friendly, robust, and adaptive to whatever the company wants to use it for. It can be used for project management, marketing, CT, and so forth. There really isn't much that it can't assist with as it's so customizable. The forms and automation make this a time-saver as well.
Wrike support is very responsive and organized. We have not had an issue receiving help when needed.
Kevin Thalacker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Wrike helps us bring greater transparency to our portfolio and projects. We are able to automate data so each group can leverage tools they are comfortable with and bring everyone onto the same page. By using Wrike, we have been able to reduce our need for Microsoft Excel and PowerPoint. This has helped bring the whole team together and benefit from near real-time updates and status. We utilize Wrike to stream our intake of projects and execute them in a timely manner.
  • Integration with other applications
  • Project Management
  • Process management
  • Resource Management
Wrike works well for managing daily projects and allows us to scale the size of each project. We leverage Wrike's Analytics capabilities to allow us near real-time updates from our projects along with activities occurring in other applications that different teams leverage. We are just starting to leverage Resource Management. This is definitely an area for improvement and simplification in our company.
Kristen Paniagua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Wrike for project managing the production of design deliverables, web pages, print materials, and other deliverables for our marketing team. The blueprints, Gantt charts, automation, and forms make this platform indispensable, especially since we juggle numerous projects simultaneously. I've built numerous forms to address the flow of incoming requests from other departments, all of which create tasks or projects instantly—sending notifications to assignees automatically. This feature alone has helped our team become more nimble as requests become visible in Wrike instead of direct emails and Slack DMs. In addition, I create road maps for recurring projects quickly using Wrike's customizable blueprints, and assignees are automatically notified of new tasks and timelines upon establishment.

Our team needed a project management tool that provided full visibility of the workload that was relatively easy to implement and onboard. Our previous solution offered limited visibility for projects, provided little to no capability to see roadmap conflicts, and offered various integrations for existing communication tools (e.g., Slack, Google Suite, etc.). We wanted something that provided customized project templates, offered ease in project management, and easily organized related assets/files.
  • Wrike's options to set dependencies keep projects moving automatically without occupying the project manager's time to update each assignee that a task is ready to move forward.
  • Every member of the team has full visibility into every project in the space, allowing us to be a highly efficient, nimble team.
  • Tagging options make projects easy to find within the workspace, and we've found this helpful when assigning projects to our AGILE sprints.
  • Gantt charts quickly identify workload overload, and it helps our team to balance workloads effectively.
  • Dashboards are fully customizable for both reports and team management, which we use during our sprint planning sessions.
  • Blueprints make duplicating repeated project roadmaps lightening fast, saving time in building road maps for our project managers.
  • Building dashboards can be a little tricky, but Wrike's customer service is quick to respond and quite helpful.
  • The onboarding videos have been so helpful to our team—I would like a deeper dive into using Dashboards and Reports added to these resources for our team to reference.
  • Teams must come to a consensus about which notification settings are a must for ease of communication. We found that if someone only has daily reports turned on and at-mentions silenced, notifications are not as effective.
  • There is not currently a way to add images or embedded links in forms. This would be helpful for us as we develop forms for design requests so that recipients can select from different options with a visual.
  • When developing forms, there is only an option to include one tag with the ticket/task/project that results. We use multiple tags to keep projects visible in different team folders, so having that option would be quite helpful in saving us the time of tagging requests manually.
Wrike has offered us the option to organize our project load into AGILE sprints by identifying a folder per sprint and tagging each project specifically for that sprint. The dashboard we've established to identify priorities for each sprint has also helped us in identifying process improvements and team balance—it's a useful tool for team management as well as project management. Communication is documented within each task, so it allows our team to be nimble and redistribute tasks if needed—whoever takes on the task will have a full background of the feedback and purpose for that task. It's easy for us to connect links or Google Suite items to projects and tasks, keeping a full library of associated project resources a the mere press of a button (File tab). Wrike has changed the way we work as an efficient team!
Robert Quintero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
One of the best project management tools that makes it possible for all users to manage their occupations in a very positive way, as well as helping us to ensure that many of our own occupations and tasks manage to be tracked in a wonderful way. This product is of enormous quality for us.
  • In my personal opinion I can say that this tool is very good for project management.
  • For project and task automations.
  • Keep a good track of activities
  • In my personal review, we think that this product is quite complete and the only thing we have the possibility to mention is that its interface needs to be improved, due to the fact that it is quite unintuitive.
Wrike is pretty good because I've been using it for a long time, but I can also mention that it's a wonderful tool because I appreciate that Wrike makes it possible for us to manage marketing projects with our department. Boards are useful for prioritizing projects.
Christine Bergen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The Wrike acquisition was due to internal failures in many of our departments, team collaboration was limited, not smooth, and results were poor as a result. Wrike came at the best time, now communication is very fluid, collaboration is dynamic and has a great impact on problem-solving to complete problems on time, now we can say that we are an efficient team thanks to the integration tools that Wrike gave us because whether we're in the office or not, we can complete projects on time and with satisfactory results.
  • I like that the functions are visible and very easy to use, since from the beginning we noticed that the learning curve was short, we all adapted to our work plan with Wrike.
  • By completing tasks and projects on time, we are now more responsible with the features that Wrike offers us.
  • Easy report creation, the details are very good and the speed to create them drives effectiveness and internal fluidity.
  • Visualization of the progress of tasks and projects is an important feature, it allows us to make adjustments to projects with problems and finish them without problems.
  • It is a system that has allowed us to be more efficient and fluid internally, but the price is a determining factor, since it increases every year, and compared to other similar software it is at a disadvantage, but it may not be at a disadvantage in functions and results, but in price yes it is.
The functions that Wrike offers are more advanced than other similar software, the integration and communication with the work team are very fluid, it allows us to be totally collaborative, the notifications are good, the creation of reports is fast and the support team is attentive. Wrike is a software that is used daily to make positive progress in team collaboration, I recommend it with the highest marks and I am happy to do so.
Jenna Carpentier | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Wrike as a standard project management tool. We have many different "cooks in the kitchen" working on different projects simultaneously. This helps keep things organized and keep everyone on task so we can get projects finished on time. We use Wrike to manage projects like creating new webpages, localizing and translating pages, creating social posts, sending out marketing emails, etc. There are many different folks involved in each of these projects with varying roles and responsibilities. Wrike easily allows us to create new tasks, assign people to them, and set due dates and dependencies. It's easy to comment and tag other people in the various tasks if you have questions or need to pull someone into the conversation. It's also easy to mark/tag tasks to indicate where you're at with it (in planning, in progress, completed, etc.)
  • Easy to use
  • Functionality
  • Customizable
  • Navigation can sometimes be a challenge
  • Setting up different dashboards and views isn't always the easiest, but once you get it set up, you're good to go
  • It might take a little time to get used to it if you've never worked with a Project Management tool before
Wrike is well suited for managing projects across a large team where there are many different tasks and people involved in the process. We manage a variety of marketing activities through Wrike and it helps us keep track of who is responsible for what and when tasks need to be completed to finish the project on time. It's easy to share files and collaborate with others within each Wrike task. You can set up a variety of dashboards and calendars to see which activities are in progress, which ones are due soon, which are overdue, etc. You can also create "templates" so that every time there is a new project, you can use a pre-existing template with the details, timelines, and tasks already filled in, and then you can tweak it as needed. I personally am not the one who sets these dashboards or templates up on our team, but from what I understand, it's not too difficult. It can take a little bit of time to get used to the layout and navigation in Wrike. But it's not too different from other Project Management tools like Jira (which is what we previously used before switching to Wrike). And once you work in there a bit, you'll start to know where to click for different things and all the different views and ways of navigating to what you're trying to find.
June 03, 2022

Agile management.

Score 9 out of 10
Vetted Review
Verified User
Review Source
At "ELMO S" we use Wrike especially for:
- Execute sprints.
- To store, collaborate and manage multiple projects, tasks, reports, etc, using agile methodologies and principles.
- Share files through different formats.
- Track the projects that are being worked on to finish and deliver them on time.
  • Agile planning.
  • Multiple integrations.
  • Easy access.
  • Ticketing.
  • CI/CD pipeline.
Wrike is the best monday.com alternative, both have great features, efficient and intuitive user interface, support agile development principles and is suitable for developing and managing any type of project.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I am a project manager for a company that sells ATMs and other financial equipment to financial institutions. Through Wrike, we are able to manage our customer projects from order creation through installation and invoicing. Wrike allows us to create projects using a standard template (as well as customize it as necessary) and assign each task to the employee who needs to complete it. This ensures every step of our projects is completed in a timely manner while eliminating the need for excess meetings and emails.
  • allows for the creation of 'blueprints' for common projects
  • customizable tasks
  • system for sharing spaces, projects, and tasks as needed, so you only see what you need to see
  • ability to create reports and analytics based on projects
  • a space for document storage that is not a project and doesn't require a status
  • an easier way to search spaces
  • a way to store customer and product information
Wrike has been a great tool to be used during our order and installation process. It is easy to customize the project and tasks to fit the project. External request forms have been used to gather information from clients that are needed to install their orders. These forms can be customized to fit almost any need we have had. The calendar allows us to schedule installs, services for clients, and even vacations, training, etc.
Phil Parrish | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our digital advertising agency, which is a professional services company, uses Wrike to get work started for our clients more quickly, optimize our workload across the team, and improve client collaboration. Wrike allows our team to quickly gather all the information we need from our clients in one place, as well as trigger fully planned projects with actions, timelines, assignees, and more.
  • Centralizing all of our projects in one easy to use system
  • Provide real-time visibility to track projects from concept to delivery
  • Minimize email chains and boost stakeholder collaboration and transparency
  • Reduce bottlenecks with fast reviews and approval of creative assets
  • Customer support and strategic guidance
  • Recurring check ins with their customers
  • Offer more API integrations
  • Streamline workflow in the UI
Wrike is well suited to support and improve productivity and efficiency for project managers, marketing teams, creative teams, professional service providers, product development teams, and across organizations. Wrike helps these types of professionals with project and resource management. It is difficult to find an area where Wrike wouldn't be important for organizations.
Delaney Nelson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our team uses Wrike as the main source for all project tracking, communication, approvals, project information, and revisions. Our whole agency uses it so we can access and check on projects that we collaborate on.

Wrike Forms have helped other teams put in creative requests to us, and we can then organize those tasks into our sprints and add the requester as a follower so they can follow along with the project's progress.

Wrike has helped us communicate project status between different teams and divisions in the agency. We also use it as a way to give feedback on projects and make comments on roadblocks and status, so the whole team is on the same page. The tagging function helps us notify key players to make changes if needed quickly and seamlessly.

The workflow feature has also given us the ability to create our own unique workflow to ensure every step in our internal process is followed and nothing is left out. We have customized the flow with content approvals from our director so he gets notified and can approve assets quickly.
  • Custom workflows for any type of team
  • Custom request forms
  • Project tracking and tagging
  • Assigned approvals for tasks
  • Better way to add images and videos to tasks, the upload is terrible
  • More user-friendly calendar view and workload
  • Way to add clients to approvals/make comments without them having to log in to a Wrike account
Pros
We have a very unique project flow for our brand team where we have to collaborate with other teams and clients on a number of assets. Wrike makes it easy to customize our flow so it contains all our tasks from kickoff to pre-production to production to post. When new members come into the team this makes it super easy to show them the process and what they will be expected to do.

Cons
We have several UGC projects for clients that we have to upload phone videos to the assigned task. Most of the time when we add the video or drag the file in it has a hard time loading and takes FOREVER sometimes it just never uploads and Wrike cancels it. That is probably the most frustrating thing since we work with a lot of video content. To remedy this, we have had to upload files to a drive and then link them to the Wrike task, but then you cannot make comments directly on the asset in Wrike.
Score 9 out of 10
Vetted Review
Verified User
Review Source
As part of the marketing/communications team, our in-house agency used Wrike as our project management tool to set up campaigns, individual tasks, and share large creative files. Previously, our creative reviews were done by hand and were extremely inefficient. Wrike helped solve that problem and allowed our team to stay on track by setting up team reviews of content, alerting team members of outstanding questions and upcoming projects, and creating an automated flow that supported a team that went from 100% in-office to 100% remote during the pandemic.
  • Ability to create review groups with automated notifications
  • Export detailed reports of project statuses
  • Upload, share, review, and comment on creative files
  • A lot of the integrations and plug-ins were prone to fail, including Microsoft Outlook and the ability to make comments on web projects
  • Mobile functionality could be improved. Challenging to make comments on files.
For a marketing team that takes on a lot of projects or clients, Wrike is a great place to keep everything sorted, organized, and efficient. It is especially useful for large review teams that need to make comments on creative pieces and there is a specific review process that must be followed.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it as a Product Management tool to coordinate across multiple departments in aiding and promoting the development of our products. Similar to other PM products, its use is helping us (and leadership teams) know where we are at in the product development cycle. They (or I) can take a peek into each team's productivity and outputs.
  • Separates PM Tasks.
  • Lets you know where your team is at in the cycle.
  • Folder Management.
  • Search by Assignee Feature.
  • Completed Folders and Saving completed Wrike Tasks.
  • Being able to differentiate between Stories and EPIC's better.
The company used Wrike before I joined the company and I had to learn its processes. Similar to Jira, Confluence, monday.com, etc... it was pretty straightforward to learn. Their product team is a bit of a struggle to work with. There are crucial features that have been recommended and their team basically says whatever post on their support gets the most upvotes, will get prioritized. Who even looks and reads support boards outside of the problem? It's a pretty poor way of prioritizing your customer feedback since they're ignoring a vast majority of feedback.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Wrike to help in-take requests for interactive media assets. Wrike is then used to track the project from start to completion- keeping all stakeholders updated and also documenting any updates.
  • Team collaboration (Work Management / Project Management).
  • Project Risk Prediction (Alerts appropriate people when project is behind).
  • Versioning of documents (Makes sure everyone has the most-recent version of a document).
  • Easy file sharing.
  • Development of Integrations.
  • Some features limited by plan.
  • Learning curve at first use.
From a project's intake to its final completion, Wrike plays a part. We use a form built by Wrike for requests... this form is customizable for your needs. From there a project is created in Wrike and assigned to the Director. The Director makes sure the project is within the scope and is something the team can accomplish. If it is something we can do, they assign an appropriate Team Member to complete the project.

The project will cycle through various statuses and reviews, so the Director and any other key stakeholders, can see the progress and updates. Wrike's file management for projects is helpful to keep all files associated with a project together and easily accessible. Another great feature is versioning. If we had a script created, but made a few tweaks we can upload the newer version and Wrike will archive the old version. Once a project is completed, we archive it into a separate folder. Wrike has reporting capabilities too!

In the beginning, it is a learning curve on how to use it, but once you find a groove... it's super helpful!
March 17, 2022

Wrike helps me DAILY

Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Wrike to organize my quarterly goals as well as daily or weekly tasks/to-dos. I am able to organize everything into folders or boards and assign tasks both to myself and other team members to collaborate. I easily add due dates and status updates, link to resources, and add notes within my tasks as well. Wrike helps me stay on track with working towards my goals and also works as a to-do list that I can check off as I knock out tasks.
  • Organizes to dos and daily/weekly tasks
  • Allows for easy collaboration and status updates/notes with co-workers
  • Keeps everyone on track with quarterly or larger goals
  • Customizing of boards and statuses
  • More flexibility with the view of tasks
  • In-app/site communication like chat or video convos
Wrike is great for a smaller team looking to have both individual task management and insight into each other, work, and keeping everyone up to date/on-task for larger goals or projects. It works well for managing to-do lists and also allows for easy updates on progress towards completion.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Wrike to organize workflows, assign tasks with due dates, and communicate within those tasks. Using Wrike eliminates the risk of losing the "paper trail" or not knowing what status a task is in since we can easily change the status and comment with updates that are shared with the team.
  • Easy task creation with clear due dates
  • Ability to modify the status of tasks while they're being worked on
  • Very visually appealing and simple to use
  • It can be hard to find previous tasks once they're marked complete
Wrike is well-suited for teams with recurring, ongoing tasks as well as one-off tasks. Managers can create a task and assign it to one or multiple users, and there's great room for detail there.

We have run into some bugs with attachments in the tasks themselves. You need to download attachments from the task, not just preview them within Wrike, because they will not preview correctly.
March 17, 2022

Get Right with Wrike

Briana Russo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Wrike was our first project management tool that was implemented in our marketing department. For quite some time, we used it as a housing and archive structure for different marketing projects. Eventually, it evolved, and we started utilizing the Wrike dashboard to run our weekly pipeline meetings. This was great because we could easily see what was overdue, what was in progress, and what was coming down the pipeline in the upcoming weeks as well. Wrike made almost everything customizable, which was great. If you have someone who really knows the system inside and out, it really helps in how a user actually handles working within the system. Dashboards were created automatically if the settings were right. The only downside I'd have to say is that not all things are done by a trigger and would have to be done manually. For instance, if a project or task were "completed," it wouldn't automatically move to our archive folder or out of our dashboard.
  • Dashboard integration
  • Wrike Editor for graphics & video
  • Communication within platform
  • Automation of organization
  • Bug fixes and performance
  • Complicated folder structures for new users
I think that Wrike is a great communication tool for project management when it's used correctly. I think that if you don't know the system or take the time to learn it, you're going to have problems. As mentioned, the dashboards and calendars were my favorite part of the system. This is along with the editing tool that Wrike features for graphics and video. I don't think Wrike is appropriate for actually housing specific documents or being able to archive anything, especially not automatically.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is used by the IT organization for project management and support management.
Also used by some Marketing groups for project management.
  • User experience is pretty good, easy to use, nice interface, good performance
  • Gantt chart features are built for good productivity
  • Personalization of email alerts
  • Configuration of workflows and custom fields should allow to configure more restrictive actions for users - It is too open and leaves room for user errors.
Well suited [for] project planning [and] resource planning. Less appropriate [for] support management.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Wrike for project management for our operational projects. It is simple to use and addresses our need to collaborate and stay on task for project milestones and deliverables. It also allows multiple project tracking too since I work on many projects are the same time. Each day I receive an email update on upcoming, overdue, and pending tasks pertaining to projects I am working so it's a good way to allocate time to tend to these Wrike tasks. It also allows me to follow up with the task owners via Wrike chatter and also provide updates on tasks too.
  • Dashboards
  • Gantt charts
  • Team collaboration on tasks
  • New UI makes it a challenge to navigate through projects.
  • Cannot add a priority to tasks
  • Renaming tasks adds a comment that the task has been renamed- very annoying.
Wrike is well suited for managing projects of all sizes and complexity be it Waterfall or Agile. For some specific scenarios, it has worked well for internal operational projects but is sometimes a challenge when working on projects that require cross-functional team collaboration as not everyone understands the tool.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We used Wrike at my company as a way to manage incoming marketing requests, campaigns, and graphic/asset requests between departments. It was a tool for individuals to submit requests, and for back and forth communication to exist in one central location that everyone could access if needed (instead of through email).
  • Alerts of new communication or changes to a request
  • Organization of requests through tagging
  • Grouping requests for larger campaigns
  • Keeping everything centrally located
  • Adding notes and allowing robust internal communication
  • It's a little intimidating for new users, but once in it, it is easy to use
  • Adding files from you phone through the app is a little cumbersome
I absolutely loved using Wrike for managing daily requests that came through and making sure that all notes were organized for everyone to have visibility into the conversation. I also really loved being able to group requests into larger campaigns. This was really helpful when we had big campaigns like Breast Cancer awareness in October vs. regular content that was one-off.