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ZoomInfo Sales

ZoomInfo Sales

Overview

What is ZoomInfo Sales?

ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…

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Recent Reviews

ZoomInfo Review

7 out of 10
April 02, 2024
Incentivized
Used to find contact info for prospects and export into our CRM. Used by many different individuals that are involved in any form of …
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Zoominfo Review

8 out of 10
October 24, 2023
Incentivized
We use Zoominfo for Bulk and AD HOC data mining. This is then exported onto our CRM for our BD calling campaigns. The team also have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Advanced search (655)
    8.0
    80%
  • Company information (651)
    7.9
    79%
  • Contact information (655)
    7.4
    74%
  • List quality (643)
    7.3
    73%

Reviewer Pros & Cons

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Video Reviews

4 videos

Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
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Pricing

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N/A
Unavailable

What is ZoomInfo Sales?

ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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What is Cirrus Insight?

Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly.…

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Features

Prospecting

Features related to generating leads and finding new contacts.

7.8
Avg 7.6

Sales Intelligence Data Standards

How well does the contact, company, and industry information provided by the SI tool meet the user’s needs? Is the availability and quality of data satisfactory?

7.8
Avg 7.5

Data Augmentation & Lead Qualification

Features around contact data management and lead intelligence.

7.6
Avg 7.4

Sales Intelligence Email Features

Features that support sending emails to leads, especially initial emails to a list of prospects. May gather additional sales intelligence based on email engagement, adding additional info to the contact record and/or contributing to lead prioritization.

6.5
Avg 7.5
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Product Details

What is ZoomInfo Sales?

ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.

ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.

By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.

ZoomInfo Sales Features

Prospecting Features

  • Supported: Advanced search
  • Supported: Web browser extension
  • Supported: Identification of new leads
  • Supported: List quality
  • Supported: Email contacts
  • Supported: Direct dial contacts
  • Supported: List upload/download
  • Supported: Ideal customer targeting
  • Supported: Load time/data access

Sales Intelligence Data Standards Features

  • Supported: Contact information
  • Supported: Company information
  • Supported: Industry information

Data Augmentation & Lead Qualification Features

  • Supported: Salesforce integration
  • Supported: Company/business profiles
  • Supported: News updates
  • Supported: Web traffic insights
  • Supported: Prospect tracking/following
  • Supported: Alerts and reminders
  • Supported: Data hygiene
  • Supported: Automatic data refresh
  • Supported: Tags
  • Supported: Filters and segmentation
  • Supported: Salesforce opportunity creation
  • Supported: Ability to append contact, lead, and account level data

Sales Intelligence Email Features Features

  • Supported: Automated initial emails
  • Supported: Sales email templates
  • Supported: Engagement tracking
  • Supported: Gmail integration
  • Supported: Exchange integration
  • Supported: Marketing automation integration

ZoomInfo Sales Video

RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.

ZoomInfo Sales Competitors

ZoomInfo Sales Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.

Apollo.io, Lusha, and Seamless.AI are common alternatives for ZoomInfo Sales.

Reviewers rate Salesforce integration highest, with a score of 8.3.

The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1672)

Attribute Ratings

Reviews

(51-75 of 683)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Streamlines Prospecting
  • Provides accurate data and contact information.
  • Addresses changes in companies/organizations so we can speak to that in calls and emails.
  • Allows for filtering of contacts for specific purposes.
  • Over achieves on expectations with training and support.
  • Sometimes feels robust and difficult to use.
  • Inpersonal
  • Sometimes lacks nonprofit organization information.
September 26, 2023

Easy to use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Accuracy
  • Usability (old experience)
  • Features
  • The new search experience has not been great so far. Many glitches and it truly makes it much more difficult to use.
Jaredd Burandt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Finding prospects in our ICP
  • Accurate contact data
  • External platform integrations
  • Advanced insights into buyer intent
  • CRM Integration for contacts could be improved, every day I have my lists to exclude my HubSpot contacts, but there are still a noticeable amount that show up on my list. The same goes for contacts that I have already exported and have opted to leave them out of my search.
September 01, 2023

Get it!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Finds contact info for upper level managers; we have been able to get in front of decision makers
  • Integrates into Salesforce; it's easy to toggle back and forth between ZoomInfo and Salesforce using the ZoomInfo Chrome Extension
  • Using Engage, we can call or email from the platform; this provides us an easy way to better target the right people
  • ZoomInfo's export to Engage sometimes lags, and can take an entire day to see the contact list in Engage
  • Sometimes exporting to Salesforce isn't always seamless, since the account names can be different, and aren't always found when searched for on ZoomInfo
  • Sometimes, we see an error message saying there is a duplicate contact already in our database, when there isn't one
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • easily adds leads to existing CRM tool
  • easily filters to best contacts
  • remains up to date with new contacts
  • Create multiple buying committee profiles
  • Reverse search for leads using company name location and title etc
  • Add a warm contact outreach to help identify most receptive prospects
John Attala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Accurate business email, direct phone, and mobile numbers.
  • Granular filtering abilities
  • Up-to-date database
  • Management/merging of duplicate contact records
  • Ability to export contacts to Hubspot from mobile app
  • Quicker removal of stale records from database
Score 7 out of 10
Vetted Review
Verified User
  • Provide valid email addresses
  • Provide a email id accuracy score
  • Provide phone numbers
  • Provides overview of the organisation that your are looking for
  • I think a feature that Seamless.ai has .that is about being able to modify email ids & get a score of accuracy
  • 3 options of email ids if the accuracy score is less . (Like Seamless.ai)
  • A directly option to see if the contact is already added in hubspot through the extension
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Gives you email addresses
  • Contact phone numbers
  • making sure that the contact is with the right company,
  • removing contacts and adding them to their new employers list of contacts
  • some of the contacts still listed in zoom have been gone for years
  • contact not accurate or outdated
Catherine Barr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It allows for seamless export to CRM
  • It provides company info including revenue at a glance
  • It provides ALL the needed information on one easy to understand page
  • The contacts listed in "Intent" is just a best "guess" who might be interested in your industry.
  • It sometimes provides results for companies I am not filtering for.
  • Some of the data is missing, like LinkedIn profile link or inaccurate.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great Salesforce integration
  • Regularly adds new contacts and companies
  • Often has link to prospects LinkedIn profile
  • Outdated contact information (email address/phone)
  • Prospects no longer with company
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Vast amount of data
  • UX is pretty straight forward with a little familiarity
  • Ability to narrow target and pull lots of information
  • Salesforce and Salesloft integration
  • Contact info is very hot or miss. Sometimes there are multiple phone # and emails to vet.
  • Information can be outdated, it doesn't seem to update often.
  • Intent signals appear to be relatively unreliable.
  • Not helpful for targeting early stage companies, there just isn't much info, if any
Michel Driscoll | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to import contacts
  • Great process for signing up for alerts and news.
  • Great Integration with CRM
  • Provides additional company information about competitors
  • Leads can be received in real time
  • more frequent contact updates
  • sorting contacts by excluding existing crm contacts (improve the accuracy)
  • provide better buying signals on sign in for you company and contacts
  • sync with LiN
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Identify decision makers
  • Identify potential company who may be looking for my services
  • Identify correct contact information
  • Updated contact information is sometimes incorrect
  • overall downtime of the tool is more often than I would prefer
Corey Hamilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Correct contact information at your fingertips.
  • InSite's into who has viewed your company website recently.
  • Ability to load outside information and ZoomInfo searches it automatically.
  • Sometimes the contact information is out of date.
  • It would be nice if you request and update a contact if you got a reply saying it was done or not.
Christopher Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • build prospecting lists using rich filters
  • email campaigns with {variable}
  • quick search account information
  • prospecting campaign success tracking
  • automate communications with prospects and clients alike
  • accurate and up to date information
  • specific account/industry "scoops" (company "alpha" on your defined prospects)
  • setting up an email campaign can be a little convoluted
  • finding our account manager post sale was dificult
  • onboarding new users
  • CRM lite
Score 1 out of 10
Vetted Review
Verified User
  • Export excel lists
  • In my opinion, data quality is terrible
  • In my experience, customer service sucks
  • In my opinion, sleazy sales tactics
  • Contract misdirection
  • No options for reporting poor data quality
  • Rude account management reps
May 11, 2023

I LOVE ZoomInfo!

Cherish Bolt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Makes it easy to connect with companies and candidates.
  • Allows you to see pretty accurate data for companies.
  • Allows you to get most all the information you need all in one platform.
  • A little more up to date as at times I will export a list and some of the numbers do not correspond to the person I call.
  • I would love to see a more friendly filter option for the mobile app as there are more options on desktop.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provision of Companies, Contacts and the contact Data
  • Automation of exports
  • Provision of an Organization Chart for each company
  • Timely Information
  • Smaller companies need more focus
  • Implementation and onboarding
  • Better pricing for larger users
May 10, 2023

Amazing experience

Kushagra Mittal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Scoop feature helped me secure new customer meetings by giving real time insights of what is happening in the organisation
  • Industry wise , employee size wise segregation of customers which is very helpful for me
  • I can directly run my Outreach campaigns and sequences from Zoominfo
  • Not able to filter out contacts where Email Id is not present, its a junk for me
Score 9 out of 10
Vetted Review
Verified User
  • Advanced Search - gives tones of filter options to improve search
  • Contacts - provides contacts of the potential customers (prospects) particularly business emails.
  • Exporting the contacts or list to external tools like outreach.
  • Missing / outdated / wrong contacts.
  • Search list shows only 25 contacts per page.
  • Missing accounts
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