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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (984)
    8.6
    86%
  • Pay calculation (996)
    8.6
    86%
  • Update personal information (969)
    8.5
    85%
  • View and generate pay and benefit information (978)
    8.2
    82%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.6
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.9
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.9
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.8

HR Reporting

Pre-built and custom reports, and integration with external data.

7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 8.0

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.8
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.6.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2092)

Attribute Ratings

Reviews

(201-225 of 1090)
Companies can't remove reviews or game the system. Here's why
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll is easy to complete.
  • Hiring process is not convoluted.
  • [I feel like] reporting is horrible. It is not easy to run reports. Often times I have to spend a wealth of time on the phone with ADP Workforce Now to get the reports I need. Some reports are not able to be created due to system limitations.
  • There is no back button!
  • I cannot open multiple windows at once. This is a huge downfall.
  • [I believe] the dashboard is not easy to use.
  • The mobile app for requesting time off is confusing. I spend time daily helping my employees learn how to request time off through the app.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Recruitment module on applications and requistions.
  • Payroll accuracy.
  • Employee information is readily available.
  • It needs to be more user friendly - some items that should be able to work just don't.
  • Recruitment and onboarding need to match up better; duplicate IDs should not be allowed.
  • Should be able to upload multiple documents to multiple employees at one time.
  • Performance reviews need to be more customizable.
  • Performance reviews should be able to "talk" to points system.
  • The whole program should be able to "talk" to all parts - not just some of them to where pulling information isn't so time-consuming.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • WFN has the most seamless integration of any payroll system that I have used.
  • WFN T&A is easy to use by our frontline mangers.
  • WFN Onboarding makes the new hire onboarding process so much easier.
  • Setting up Access Profiles for our managers to have access to their direct reports is cumbersome and time consuming.
  • When needing to adjust Time Off Assignments/Balances, for a date in a previous pay period, the need to go to the Payroll Cycle and Unlock the pay period is burdensome and time consuming.
  • The set-up for the annual benefit enrollment is a maze. I really feel like this is an area that could be improved upon. We just completed our second annual enrollment in WFN and I still feel like we do not have a good grip on this.
Jennifer Bremerkamp | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Benefit Enrollment.
  • ACA Compliance.
  • Standard Reports.
  • I would like to see location and title be tied to employee access.
  • Taxes for worked in and lived in.
  • Automatic changes, such as an address change to push out tax updates. Or a name change could push out a work event.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly.
  • Offers many options to customize access for different groups of users.
  • Ties modules together for recruiting, hiring and payroll.
  • Termination and personnel changes are seamless and convenient now.
  • FMLA tie into the leave module; right now it seems to be labor-intensive and a delayed process.
  • Acceptance of smaller-sized company file feeds for benefits information that is compatible with carriers—some of this is due to the Carrier's rules, not ADP.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Payroll payment and tax payments.
  • Onboarding is easy.
  • Terminating is easy.
  • Very slow response times to queries.
  • Navigating the system is difficult.
  • I find it complicated to adjust payroll dates or correct errors.
October 06, 2021

ADP

Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Timekeeping
  • Payroll processing
  • Time off could be better implemented by giving users the ability to edit better, such as errors, etc.
  • The ability for users to line up changes such as pay classes rather than having to call every time.
  • Employee work flow changes could be smoother.
October 06, 2021

The best solution!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Tenacious support team
  • Clear guides in the Bridge
  • Great organization of platform
  • Long wait times for phone support and limited chat functionality
  • Archived reports are hard to access because it is not common sense
  • Submitting Payroll - too easy to accidentally submit when you're trying to review
October 06, 2021

ADP Workforce Now Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Onboarding
  • Payroll
  • Leave management
  • Instead of running built in reports, building your own query would be helpful
  • Some reports cannot cross different areas and you have to piece the information together.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Timekeeping - clocking in/out - seamless
  • Setting up Intro, Mid-Year and Annual Performance Reviews
  • Housing and accessing Pay Statements
  • Notification of tasks to-do
  • The Performance Improvement Plan Form - It lacks the same consistency as the other performance management forms. No printable feature for the finalized PIP Plan, so that it can be provided to the employee for their records. Now we just copy and paste or screen shot it for employees, which looks less polished. Limited space to document without attaching forms in key competency areas. For a PIP documentation is critical and we want managers to write more and not have to edit what they are attempting to convey. Does not have a notification feature to keep managers on track like the other plans. This process becomes manually intensive for me as the administrator and I must be the one to remind managers. Would prefer more automation.
  • Job Titles and Competencies - Need an easier way to swap out. We are currently creating core competencies for the bank and would like to be able to easily swap out and plug in the new competencies. Right now we have to go into each job title, manually remove all of the job competencies and then manually plug in the new competencies. Not hard, but time-consuming
  • Job Descriptions - Would like a place to store job descriptions so that managers and employees can access them as needed. Would also be nice if they had a sign off feature included that allows employees to sign off in the app and stored for HR review.
  • PTO Balances - Not sure if it always shows the most up-to-date balances. Would also like to be able to see as an end user, all the days I have taken so that I can align them with my balances and for record-keeping.
October 06, 2021

Employment Benefits

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Approval chains
  • ATS
  • Career sites
  • Employee tracking
  • Freezes sometimes.
  • Can be slow/laggy.
  • Updating the messages more frequently without having to click it to see if you have anything.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Captures time with Time and Attendance
  • Sends updates about upcoming events/issues
  • Handles all payroll taxes for us
  • Customer service wait times and response times to tickets
  • Consistency with answers between support staff
  • Implementation
  • Training on services and reporting
  • Hiring support with a better understanding of the English language to prevent language barriers
  • Improvement of the mobile app
  • Ability to have tighter restrictions on biometrics while using the mobile app for time and attendance clocking
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