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TrustRadius
Splashtop

Splashtop

Overview

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…

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Recent Reviews

Great tool

9 out of 10
April 24, 2024
Splashtop allow me to connect my ipad or my vision pro with my work desktop to extend the monitor and at the same time I can log in and …
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Splashtop Recommendation

10 out of 10
April 09, 2024
Our business needed a seamless, fast and safe platform for employees to use for accessing office network computers, business files and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Screen sharing (37)
    9.3
    93%
  • Over-the-Internet remote session (42)
    9.3
    93%
  • File transfer (39)
    9.0
    90%
  • Multi-platform remote control (33)
    8.7
    87%

Reviewer Pros & Cons

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Pricing

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Splashtop Business Access Solo

$5.00

Cloud
per month per user, billed annually

Splashtop Business Access Pro

$8.25

Cloud
per month per user, billed annually

Splashtop Business Access Performance

$13.00

Cloud
per month per user, billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.8
Avg 8.3
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Product Details

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.


Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.


Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.


Splashtop Remote Support
is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.


Splashtop Enterprise
is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities

Splashtop Videos

Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)

Splashtop Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Frequently Asked Questions

LogMeIn Rescue by GoTo, GoTo Resolve, and TeamViewer are common alternatives for Splashtop.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.

The most common users of Splashtop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(680)

Attribute Ratings

Reviews

(1-25 of 43)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Remote Administration (8)
77.5%
7.8
Screen sharing
100%
10.0
File transfer
70%
7.0
Instant message
50%
5.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Multi-platform remote control
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (11)
75.45454545454545%
7.5
Screen sharing
90%
9.0
File transfer
90%
9.0
Instant message
80%
8.0
Access to sleeping/powered-off computers
30%
3.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
70%
7.0
Remote management of servers & workstations
90%
9.0
Centralized management dashboard
70%
7.0
Session record
70%
7.0
Monitoring and Alerts
60%
6.0
Multi-platform remote control
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
96.25%
9.6
Screen sharing
100%
10.0
File transfer
90%
9.0
Instant message
80%
8.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Multi-platform remote control
100%
10.0
February 14, 2022

Splashtop SOS just works!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (7)
88.57142857142858%
8.9
Screen sharing
100%
10.0
File transfer
80%
8.0
Instant message
80%
8.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
70%
7.0
Multi-platform remote control
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (6)
83.33333333333334%
8.3
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
60%
6.0
Over-the-Internet remote session
100%
10.0
Session record
70%
7.0
Multi-platform remote control
70%
7.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (10)
36%
3.6
Screen sharing
100%
10.0
File transfer
N/A
N/A
Instant message
N/A
N/A
Access to sleeping/powered-off computers
N/A
N/A
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
60%
6.0
Session record
N/A
N/A
Annotations
N/A
N/A
Multi-platform remote control
N/A
N/A
November 24, 2021

Remote support made easy

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
43.75%
4.4
Screen sharing
90%
9.0
File transfer
80%
8.0
Instant message
90%
9.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Multi-platform remote control
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
100%
10.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Multi-platform remote control
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Remote Administration (7)
85.71428571428571%
8.6
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
N/A
N/A
Multi-platform remote control
100%
10.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
36.25%
3.6
Screen sharing
N/A
N/A
File transfer
60%
6.0
Instant message
N/A
N/A
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
50%
5.0
Centralized management dashboard
40%
4.0
Session record
40%
4.0
Multi-platform remote control
N/A
N/A
Trent Weber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
73.75%
7.4
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
90%
9.0
Session record
N/A
N/A
Multi-platform remote control
100%
10.0
Matthew Putnam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
95%
9.5
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Multi-platform remote control
60%
6.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
100%
10.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
100%
10.0
Multi-platform remote control
100%
10.0
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
60%
6.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
90%
9.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
90%
9.0
Session record
N/A
N/A
Multi-platform remote control
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (7)
44.28571428571429%
4.4
Screen sharing
90%
9.0
File transfer
50%
5.0
Instant message
N/A
N/A
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
80%
8.0
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Score 10 out of 10
Vetted Review
Verified User
Remote Administration (8)
75%
7.5
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Multi-platform remote control
100%
10.0
Score 10 out of 10
Vetted Review
ResellerIncentivized
Remote Administration (8)
83.75%
8.4
Screen sharing
90%
9.0
File transfer
80%
8.0
Instant message
90%
9.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
90%
9.0
Centralized management dashboard
90%
9.0
Session record
50%
5.0
Multi-platform remote control
90%
9.0
Nick Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
82.5%
8.3
Screen sharing
100%
10.0
File transfer
80%
8.0
Instant message
80%
8.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
N/A
N/A
Multi-platform remote control
100%
10.0
Dan Henry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
62.5%
6.3
Screen sharing
100%
10.0
File transfer
N/A
N/A
Instant message
N/A
N/A
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
100%
10.0
Centralized management dashboard
100%
10.0
Session record
N/A
N/A
Multi-platform remote control
100%
10.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
40%
4.0
Screen sharing
80%
8.0
File transfer
60%
6.0
Instant message
N/A
N/A
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Multi-platform remote control
90%
9.0
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
50%
5.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
N/A
N/A
Multi-platform remote control
N/A
N/A
Emmitt B Houston III | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
56.25%
5.6
Screen sharing
80%
8.0
File transfer
N/A
N/A
Instant message
50%
5.0
Over-the-Internet remote session
80%
8.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
80%
8.0
Session record
80%
8.0
Multi-platform remote control
80%
8.0
joAnn Ortiz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (7)
45.71428571428571%
4.6
File transfer
100%
10.0
Instant message
N/A
N/A
Over-the-Internet remote session
100%
10.0
Initiate remote control from mobile
N/A
N/A
Centralized management dashboard
N/A
N/A
Session record
80%
8.0
Multi-platform remote control
40%
4.0
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Remote Administration (8)
77.5%
7.8
Screen sharing
90%
9.0
File transfer
60%
6.0
Instant message
70%
7.0
Over-the-Internet remote session
90%
9.0
Initiate remote control from mobile
90%
9.0
Centralized management dashboard
90%
9.0
Session record
60%
6.0
Multi-platform remote control
70%
7.0
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