Useful for identifying intent!
We used ZoomInfo Sales to understand how we can find out who key decision makers are and where they stand in their buyer journey using the …
Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Advanced search (653)8.080%
- Company information (649)7.878%
- Contact information (653)7.474%
- List quality (641)7.373%
Reviewer Pros & Cons
Sales and Marketing Associate
Advanced Surfaces Corporation (Construction, 51-200 employees)
Video Reviews
4 videos
Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
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What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
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- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.
ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.
By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.
Reviewers rate Salesforce integration highest, with a score of 8.3.
The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(1668)Attribute Ratings
Reviews
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December 08, 2021
Happy & Productive ZoomInfo User
I use ZoomInfo for lead generation.
- provide targeted contact information
- integration with systems
- easy interface, very user friendly
- i don't have enough experience to know what I don't know with ZoomInfo
December 08, 2021
Great product overall
I find outbound prospects and companies to reach out to for a free demo of our HR talent management software. I'm on ZoomInfo daily for prospecting and mass important hundreds of contacts a week.
- Most companies that exist are on ZoomInfo I feel.
- Many contacts have multiple phone numbers I can call them on.
- It's easy to mass import many contacts from ZoomInfo into Salesforce.
- Sometimes contacts' emails bounce or are incorrect.
- Sometimes the provided phone numbers are not for the correct organization. Example: when I reach out to cities/municipalities, the HQ line often given is the police department, not the city itself where the prospect is employed. Or it's a city with the same name in a different state. A real example is Windsor, CO vs Windsor, CT.
- I feel like it takes a while for ZoomInfo to update information if someone no longer works at an organization. It will say they're still employed there when I'm told they haven't worked there for a long time now.
December 08, 2021
Honest Tronn
I use ZoomInfo to properly prospect, potential clients,
- Gives me accurate information on the organization I am Prospecting
- Allows me to retrieve Direct Phone lines vs. the General Office line
- Educates me on the organizations employee structure of a department
- Lets me see new organization news
- Accurately remove employees at an organization once they have left
- Direct Phone lines are typically not accurate
- Employee headcount could be more accurate
December 08, 2021
Have been very pleased
I use ZoomInfo to find contacts in companies whose searches have triggered the criteria that my company has paid for on ZoomInfo. We then funnel those contacts into Salesforce to begin hitting them with multiple marketing strategies. The main business problem that this product address is finding qualified leads.
- Finds qualified leads
- Collaborates well with Salesforce
- Cleaner platform
December 08, 2021
Really does Zoom into any info you need!
Need to validate the quality of leads with ZoomInfo - looking at the number of employees in the company and also looking at whether or not the person exists within the ZI Employee section. Also, use ZoomInfo to look at Scoops for companies of interest. Recently, our team has begun using ZoomInfo to create lists (using specific titles, locations of interest, etc.) of people that will be targeted with a personalized reach out.
- Huge database - always has the companies we are looking for
- Great filter options
- Easy to use
- Many options to learn and familiarize yourself with different ZoomInfo tools with the classes offered
- Need increased accuracy with ZI searches
- Need up-to-date mobile and work numbers for contacts in database
- Overall, some features on profiles should be more regularly updated
- Enable ability to let ZoomInfo know that information on a contact profile is bad/out-of-date
December 08, 2021
Zoominfo Review
ZoomInfo allows us to cross-check data within our CRM and build prospect lists. This data is used in various Marketing Campaigns and/or sent over to our SDR Team for their own campaigning needs. Both SDRs and Marketing personnel also use ZoomInfo data as needed on a day-to-day basis as well.
- Regularly offers new features and product options
- Provides accurate data
- Account Management - Would prefer for only ONE Zoominfo rep to contact me regarding new features, our contract, and renewals, etc.
- General improvement regarding the Accounting group and their interaction with clients - had been emailing someone that had been gone from my group over a year for example
- COMMUNICATION BETWEEN DEPARTMENTS - I have had to explain a specific situation regarding our account to multiple persons at Zoominfo; our account manager or customer success rep should have been doing this for us.
- Would like platform to be more user friendly overall
- Would like enhance feature to be more easy to use
December 08, 2021
Best tool if you are in sales
We use ZoomInfo to get contact details of senior-level decision-makers to help streamline the decision-making process.
- Accurate contact details
- Cell-phones
- E-mails
- Easy integration to CRM/ATS
- More webinars
- More accurate information of contact's titles at organization/whether or not they left
December 08, 2021
Incredible amount of info for prospecting leads
We primarily use ZoomInfo to discover prospective clients who fit our ideal customer profile. This has helped us continue to build our sales funnel despite everything that's happened over the past few years and makes finding new customers easier, even for our sales reps who've been in the role for years.
- Ease of use
- Training Resources
- Connects with Software we already use
- Understanding how accurate or up-to-date search info may be. Especially with recent employee turnover.
December 08, 2021
Great database of information!
We use ZoomInfo specifically for our Enterprise sales team to help find prospects who have specific positions within specific departments at different verticals they want to target. ZoomInfo has made this process very easy with a fantastic custom search function, our sales team is very satisfied with ZoomInfo compared to our low level of success with LinkedIn Sales Navigator. We also found the export function to Salesforce has been very helpful for reps as the process is quick and simple.
- Custom Search
- Quality of data
- Org Charts
- Ability to adhere to our Salesforce sharing/visibility rules with the integration
December 08, 2021
Great prospecting tool!
I use ZoomInfo on a daily basis for prospecting and contact information sourcing. It helps me find the correct contact at an organization as well as provides me with reliable contact information.
- Contact information
- Salesforce integration
- Company structure
- More extension numbers for HQ phone lines
- Up to date contact information
December 08, 2021
ZoomInfo - Automation and contact info at it's finest!
I use ZoomInfo to generate leads and to obtain information about prospect contact information and company insights for those prospect companies. The business problem that the product addresses for me more than anything is that it helps to provide contact information for prospects that is not available anywhere else (including LinkedIn Navigator).
- Provides contact information for prospect contacts
- Provides insight on those prospect companies
- Allows me to port over contacts and their info directly into SalesForce. The automation is fantastic!
- I would like to see a way to request contact information from those contacts that do not have any listed.
December 08, 2021
Great Tool.
ZoomInfo is my lifeline in my day-to-day. It does go down from time to time but I just call support and they are very helpful to get me back up and running quickly!
- Integration
- Support team
- information
- Integration/api calls
- it logs me out a lot
- speed
December 08, 2021
Excellent software!
Research leads and accounts for contact info, company size
- In depth look at contacts
- Correct contact info
- Great responsiveness online
- Sometimes contacts are wrong
- A lot of times ZoomInfo pulls from the wrong website
- Sometimes the company size is incorrect
December 08, 2021
Essential for the sales team
ZoomInfo helps me be faster, better. When I read an article or come across someone on Sales Nav that I want to connect with, the extension makes it so simple to get the info and synch right into CRM. It's so handy to quickly and effectively identify and import the right people to make me build solid prospecting plans.
- Integration
- Multiple insights about a prospect
- Finding the right titles
- Updating database contacts
December 06, 2021
ZoomInfo is worth every cent!
We use ZoomInfo to identify prospects, research accounts, and correct or clean up customer data periodically.
- Provide accurate prospect data
- Up to date account updates and and news.
- Connected experience with CRM (Salesforce)
- Specific info about technology stack for accounts.
- More credits for exporting contacts
- More up to date contact info
- Visualized data in the form of charts and graphs
December 04, 2021
ZoomInfo does a good job of speeding up my workflow
I use ZoomInfo every so often for work. When we have to send out a marketing email push, ZoomInfo is a great tool to use to get a large number of email addresses together. And they are relevant emails, not just random team members who will either not care or have no decision-making power. The tool is also very useful for when we receive unsolicited emails ourselves. We can use it to verify that the person is who they say they are and represent the company they say they represent.
- Email verification
- Marketing Data
- Fleshing out contact lists
- More free features
December 04, 2021
Fast Sourcing! Save bunches of time!
I use ZoomInfo Recruiter to source passive candidates. I reach out to people in Hospitality, Medical, Engineering, Transportation, Non-profits to name only a few industries. Most of my roles are high-end roles, like Directors, General Managers, CEOs, etc. but I do use it to source low-level people too like Receptionists and Administrative Assistants.
- Has most people I want to contact in the database that I've found on LinkedIn
- It's really easy to use and understand.
- Exporting contacts is easy and the ability to reach many more candidates on a monthly basis than LinkedIn.
- The ability to move more candidates over to Engage on a daily basis.
- The ability to let ZoomInfo know that contact information is bad
- The ability to get credit for bad contact information, like a credit on your account
December 02, 2021
Better figure out other ways to get to quota, just sayin'
We subscribed to ZoomInfo for more timely leads based on "buyer intent" from client search history. We have been disappointed that many more times than not when we contact the targeted companies we are told that they have not been searching and/or are not interested in the solution to the search terms we are pursuing. This has been consistent across all search terms and company sizes in our experience. We have found some actionable intel within the scoops reports, but it is often RFP-related, which can always be found without paying for a lead-gen subscription. I do applaud the degree of accuracy on their contact info... much higher success rates than some of the other groups we have used, but very pricey solution (for us) if the only tangible benefit we get is a higher degree of contact info correctness to load into our CRM.
- Thorough inventory of Companies listed.
- Accurate contact info.
- Accurate company info (products used, number locations, revenue, etc.)
- Increased accuracy in search results.
- More contact cell phone numbers (SMS messages are responded to much more than email).
December 02, 2021
ZoomInfo, best data collection service I've used so far!
ZoomInfo is used to collect contact data for sales prospects at my company. We need to be able to reach potential clients as well as customers and ZoomInfo gives us up-to-date information on how to reach them. It also notifies me of any changes in position or if the person has left the company. Without a tool like this, a sales role can become much more difficult. I was calling into companies where the employee on the other line would explain how the prospect had not worked there in a few years. It was quite embarrassing and I thought I could rely on my resources at the time for correct information. The software integrates well with Salesforce and Chrome. This is something our last provider did not offer. Our last data collection provider was very out of date and had a clunky interface from the user's perspective. We have an added bonus on ZoomInfo with the use of scoops too. Not only do we have our contacts' information across thousands of accounts, we now know of executive changes, when they are going over initiatives and other company news that helps us improve our research.
- Collecting contact information.
- Updating information on file.
- Staying up to date with company news.
- Some of the accounts are unclear about who works there and I have to revert to looking at their emails to find out if they work at the company I am looking at or if they work at a subsidiary company.
- ZoomInfo contacts do not always integrate with the matching SFDC contact.
- Not too many complaints honestly.
December 02, 2021
Great software
I use Zoominfo to find companies, contacts, and contact information.
- Company Revenue.
- Company Phone numbers.
- Company emails.
- Company Locations.
- Employee Locations.
- Subsidiary Locations.
December 02, 2021
ZoomInfo has helped grow our business
I use ZoomInfo for candidate sourcing and lead generation. It provides me with useful contact information as it relates to candidates and potential customers.
- Providing personal and professional contact information.
- Up to date information.
- Easy to use.
- Some information is old, but for the most part it is highly reliable.
December 02, 2021
ZoomInfo Packs a Punch and saves a wealth of time
We do a lot of cold lead generation for vertical-based sales campaigns. ZoomInfo allows us to get very detailed lists of contacts and organizations of potential buyers. It is also an amazing utility in order to research and gather specific information regarding almost any contact within a company. This in the end is a huge time saver and allows us to focus more time on more important things.
- Correct Contact Information.
- Company Org Charts.
- Numerous filter options for detailed search criteria.
- Licensing Model.
- Credit Allotment.
- Mass Exports into CRM.
December 02, 2021
ZoomInfo is easy to learn and easy to use for reliable results!
I use ZoomInfo to update existing account and customer information as well as append and source new data. I find it very reliable.
- Easy to learn and use.
- List appending.
- Data sourcing.
- Ability to upload unique fields in lists.
- Different monthly credit allowance.
December 02, 2021
Clean Data, Great Insight, and it Integrates with Salesforce
We use ZoomInfo to get insight like tools used and what they might be investigating currently. We also use it to find new leads and to scrub leads we already have but might not have the most up-to-date info for. I love that they have tons of working mobile numbers available!
- Finds relevant new contacts/leads that are a good fit.
- Gives insight into prospects which enables better targeting prior to contacting them.
- Tons of mobile numbers and emails that are up to date.
- User training.
- I wish exports didn't fail.
- I wish it was easier to see the popups when completing actions.
- Search can be wonky sometimes.
December 02, 2021
High price, but well worth it!
We use ZoomInfo to find people and their contact information at companies we want to do business with. We import directly into SalesForce whether it be a one of or a list we pull out of ZoomInfo. The only issues are there are days where it does not load due to back-end issues on their side of things. Maybe one day a month, but is fine the next day.
- Store people and their contact information.
- Allow you to build and export lead lists.
- Chrome Add-On extension is great.
- Stops working due to back end issues once a month-ish.