Social Media Monitoring Tools - Reviews

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Reviews (1-25 of 648)

Scott Walker profile photo
February 15, 2019

Review: "eClincher: The Best Social Media Management tool for Small Agencies"

Score 10 out of 10
Vetted Review
Verified User
Review Source

We are a small, boutique agency with a limited number of clients. Our clients, in turn, have social profiles on 2-6 different networks each. At our current portfolio, we need more profile connections than most SMM can offer, but fewer than a massive enterprise option. eClincher is perfect for sma...

    Jennifer Herring profile photo
    February 11, 2019

    Agorapulse Review: "One Tool To Rule Them All"

    Score 10 out of 10
    Vetted Review
    Verified User
    Review Source

    AgoraPulse is being used for all our company social media accounts and all our clients' accounts. We use it for community management, replying to messages, planning content, and reporting. It allows our community managers to moderate comments and flag ones they are not comfortable with for follow...

      Jay Selig profile photo
      January 29, 2019

      Agorapulse Review: "Finally, a Platform that Solves All My Social Media Needs"

      Score 9 out of 10
      Vetted Review
      Verified User
      Review Source

      This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so ...

        Romain Vezirian profile photo
        January 25, 2019

        Sprinklr Review: "A time-saver when your social media presence becomes overwhelming"

        Score 7 out of 10
        Vetted Review
        Verified User
        Review Source

        Sprinklr is used to manage all social media channels at my company. I also used it when I was working on the agency side, as it was the preferred platform for some of my clients. Overall, I mostly use Sprinklr to publish social content, oversee what posts colleagues scheduled for our social chann...

          Aaron Treguboff profile photo
          January 16, 2019

          Review: "Mention: the best tool you didn't know you needed!"

          Score 9 out of 10
          Vetted Review
          Verified User
          Review Source

          Mention is perfect if you are looking for a fairly inexpensive software that will help you monitor your brand reputation, help you discover SEO opportunities, and potentially help you generate sales revenue. While I know Mention can work with bigger companies, I personally feel this fits the SMB ...

            Alexandria Schultz profile photo
            November 01, 2018

            Review: "AgoraPulse to keep your social media marketing alive and thriving."

            Score 9 out of 10
            Vetted Review
            Verified User
            Review Source

            I currently use AgoraPulse to manage our three major social media platforms: Instagram, Facebook, and Twitter. I use it to organize, track, and create posts simultaneously across all platforms. Only our social media marketing is being run by AgoraPulse. It allows me to see an overview of our soci...

              Bianca Bridges profile photo
              October 15, 2018

              Agorapulse Review: "Great for social media managers"

              Score 8 out of 10
              Vetted Review
              Verified User
              Review Source

              Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity thes...

                Mariya Jose profile photo
                January 25, 2019

                Agorapulse Review: "Great for Go Getters!"

                Score 10 out of 10
                Vetted Review
                Verified User
                Review Source

                AgoraPulse has been a phenomenal tool in our business thanks to its versatile, user-friendly platform and functions. We especially appreciate having our post scheduling, social listening, inbox/comment management and reporting all happening on a single platform.

                  Benjamin Mcnully profile photo
                  January 25, 2019

                  Agorapulse Review: "A solid offering at a great price. Perfect for small businesses and startups!"

                  Score 8 out of 10
                  Vetted Review
                  Verified User
                  Review Source

                  For smaller organizations or small digital teams, AgoraPulse is a fantastic tool. Unfortunately, for large enterprise teams or agencies, it's not going to fit the bill. If you need a simple and easy to learn interface, only a few features to bring listening, community management, and publishing i...

                    Byron Campos Gomez profile photo
                    January 22, 2019

                    Review: "How AgoraPulse is superior to most SMM Software"

                    Score 9 out of 10
                    Vetted Review
                    Verified User
                    Review Source

                    AgoraPulse is far more affordable when compared to the other agencies. The user interface is far easier to use and less complicated than that of Hootsuite and HeyOrca. The amount of accounts for the price is fairly reasonable and the support team is always responsive whenever something goes wrong.

                      Adalee Rodriguez profile photo
                      January 22, 2019

                      User Review: "We love AgoraPulse"

                      Score 10 out of 10
                      Vetted Review
                      Verified User
                      Review Source

                      AgoraPulse has been an amazing tool for us and let me tell you we've been through a few. Having a variety of clients with different needs was always a challenge with other platforms. AgoraPulse makes it easy to not only schedule content but to track analytics and present them to our clients. We t...

                        Christina Chen profile photo
                        January 14, 2019

                        "Sprinklr review"

                        Score 4 out of 10
                        Vetted Review
                        Verified User
                        Review Source

                        We used Sprinklr for reporting purposes and to see how our paid and organic posts were doing. We used it across the whole organization and we used it mostly for reporting out on Facebook activity. Unfortunately we did not use it to post directly to the UI since Facebook constantly updated its pla...

                          Molly Caskey profile photo
                          January 11, 2019

                          Agorapulse Review: "The most complete option available for social media managers!"

                          Score 8 out of 10
                          Vetted Review
                          Verified User
                          Review Source

                          If you manage several different accounts and need the ability to communicate with either team members or your point-of-contact with the companies you contract for, then AgoraPulse is definitely worth the money. I've used other options that were cheaper but often lacked sophistication or the commu...

                            Matthew Jackson profile photo
                            September 05, 2018

                            Review: "Tracking the Pulse of Client Interactions with AgoraPulse"

                            Score 10 out of 10
                            Vetted Review
                            Verified User
                            Review Source

                            Our social media management team uses AgoraPulse both for posting to client social accounts and responding to interactions on client ads and posts. Many features of AgoraPulse are important for our team, particularly being able to assign various interactions to specific area experts and include n...

                              Javier Velazquez profile photo
                              December 22, 2018

                              Agorapulse: "Agency Owner Review"

                              Score 9 out of 10
                              Vetted Review
                              Verified User
                              Review Source

                              AgoraPulse is well suited for growing agencies where they are acquiring customers left and right. It's a much more robust platform than their least expensive competitors, but also competes toe to toe with other large players like Hootsuite. You're not sacrificing quality with the cost. You get th...

                                Melinda Saternis profile photo
                                December 21, 2018

                                User Review: "Perks of Sprinklr"

                                Score 9 out of 10
                                Vetted Review
                                Verified User
                                Review Source

                                It’s perfect for monitoring multiple social media accounts. It’s very easy to track trends and popular posts. It’s more of a marketing platform so if the intent is for mostly customer service, I would suggest another platform.

                                  Matthew Finneran profile photo
                                  December 06, 2018

                                  Mention Review: "A lightweight and affordable solution for monitoring your brand and others' on social media"

                                  Score 10 out of 10
                                  Vetted Review
                                  Verified User
                                  Review Source

                                  I've used Mention since the early days and they've really come a long way. They're such a great alternative to the insanely expensive guys who do social media monitoring. The enterprise guys will charge 6 figures (at least) and they certainly give a lot, but Mention is a lightweight solution that...

                                    Chad Carman profile photo
                                    November 30, 2018

                                    User Review: "AgoraPulse is a no-brainer."

                                    Score 9 out of 10
                                    Vetted Review
                                    Verified User
                                    Review Source

                                    AgoraPulse is currently used as the primary social media scheduling and monitoring software for all of our marketing needs. It allows our department to have a centralized place to monitor the major social media networks we utilize, as well as coordinate and proof our work amongst the department t...

                                      Kelcey Zacarese profile photo
                                      November 28, 2018

                                      "Brand24 Social Listening Review"

                                      Score 7 out of 10
                                      Vetted Review
                                      Verified User
                                      Review Source

                                      Brand24 is best suited for a brand who is looking for insights from a certain campaign that their brand conducted, and/or certain trends that have been circulating in their brand's social landscape amongst competitors. They successfully can track hashtag reach which I find to be one of their stro...

                                        Kelcey Zacarese profile photo
                                        November 14, 2018

                                        "Brandwatch Listening Review"

                                        Score 8 out of 10
                                        Vetted Review
                                        Verified User
                                        Review Source

                                        Brandwatch is being used by myself and our clients' in house community management and analytics team. I use Brandwatch mainly for social listening requests or reports. We have other tools that can accomplish these asks, however, Brandwatch appears to be the most comprehensive and advanced tool ye...

                                          Kelcey Zacarese profile photo
                                          November 14, 2018

                                          "Sprinklr Management Review"

                                          Score 7 out of 10
                                          Vetted Review
                                          Verified User
                                          Review Source

                                          Sprinklr works best for medium to large companies who have a few hundred to a few thousand employees. This works for a team who is in social care or community management when they need to respond to customers or potential customers. This is also good for a social marketing team who has tried to p...

                                            Dylan Johnson profile photo
                                            November 09, 2018

                                            User Review: "AgoraPulse - huge success!"

                                            Score 9 out of 10
                                            Vetted Review
                                            Verified User
                                            Review Source

                                            When I started with Isopharm I was tasked with finding a suitable social media management platform. After reviewing options and using the free trial, I settled on AgoraPulse and purchased a license for the company. Since using it, we have expanded it to another department and plan to introduce it...

                                              Jenna Boodram profile photo
                                              November 08, 2018

                                              Review: "AgoraPulse is great value for your money 💰"

                                              Score 10 out of 10
                                              Vetted Review
                                              Verified User
                                              Review Source

                                              I use AgoraPulse as my primary social media reporting tool. It allows me to gather robust analytics on the pages I manage as well as competitor pages. AgoraPulse also has a very intuitive content scheduler - it makes content planning easy.

                                                Beth Ridgeway profile photo
                                                October 30, 2018

                                                User Review: "AgoraPulse in Hospitality Industry"

                                                Score 8 out of 10
                                                Vetted Review
                                                Verified User
                                                Review Source

                                                We are using AgoraPulse as a social media listening and scheduling tool. It is being used by the marketing department. It helps track conversations about our organization and our city online.

                                                  Dr Olivier Becherel - Leadership and Executive Coaching profile photo
                                                  October 16, 2018

                                                  Agorapulse Review: "A powerful tool that makes social management simple, easy, enjoyable and very cost effective."

                                                  Score 9 out of 10
                                                  Vetted Review
                                                  Verified User
                                                  Review Source

                                                  I use AgoraPulse to manage my social media and post regular updates of both curated and original content on my profiles to create brand awareness and promote my services. It simplified social media management for me because now it's all under one "roof" and very easy to use.