Social Media Monitoring Tools - Reviews

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Reviews (1-25 of 677)

Scott Walker profile photo
April 23, 2019

Review: "eClincher: The Best Social Media Management tool for Small Agencies"

Score 9 out of 10
Vetted Review
Verified User
Review Source

We are a small, boutique agency with a limited number of clients. Our clients, in turn, have social profiles on 2-6 different networks each. At our current portfolio, we need more profile connections than most SMM can offer, but fewer than a massive enterprise option. eClincher is perfect for sma...

    Jennifer Herring profile photo
    February 11, 2019

    Agorapulse Review: "One Tool To Rule Them All"

    Score 10 out of 10
    Vetted Review
    Verified User
    Review Source

    AgoraPulse is being used for all our company social media accounts and all our clients' accounts. We use it for community management, replying to messages, planning content, and reporting. It allows our community managers to moderate comments and flag ones they are not comfortable with for follow...

      Jay Selig profile photo
      January 29, 2019

      Agorapulse Review: "Finally, a Platform that Solves All My Social Media Needs"

      Score 9 out of 10
      Vetted Review
      Verified User
      Review Source

      This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so ...

        Romain Vezirian profile photo
        January 25, 2019

        Sprinklr Modern Engagement Review: "A time-saver when your social media presence becomes overwhelming"

        Score 7 out of 10
        Vetted Review
        Verified User
        Review Source

        Sprinklr is used to manage all social media channels at my company. I also used it when I was working on the agency side, as it was the preferred platform for some of my clients. Overall, I mostly use Sprinklr to publish social content, oversee what posts colleagues scheduled for our social chann...

          Josh Brown profile photo
          May 13, 2019

          Review: "Use Mention If You Care About Your Brand's Online Presence (Seriously!)"

          Score 9 out of 10
          Vetted Review
          Verified User
          Review Source

          At Softorino, we develop our own software solutions. And when we launch our software, we receive a wave of press related articles and mentions. It's not easy to monitor who and what was said about your brand or product online. We discovered Mention and use it as an online and social media monitor...

            Aaron Treguboff profile photo
            January 16, 2019

            Review: "Mention: the best tool you didn't know you needed!"

            Score 9 out of 10
            Vetted Review
            Verified User
            Review Source

            Mention is perfect if you are looking for a fairly inexpensive software that will help you monitor your brand reputation, help you discover SEO opportunities, and potentially help you generate sales revenue. While I know Mention can work with bigger companies, I personally feel this fits the SMB ...

              Erica Mijon profile photo
              May 08, 2019

              Agorapulse Review: "The best bang for your buck"

              Score 9 out of 10
              Vetted Review
              Verified User
              Review Source

              Agorapulse is currently used by our corporate communications team which consists of four members. Two people, including me, are responsible for external communications and use the platform daily. This SMMT allows our 10 social platforms to be consistently monitored and it allows us to see how muc...

                Laura Martinez profile photo
                December 11, 2018

                Socialbakers Suite: "SocialBakers Comprehensive Review"

                Score 4 out of 10
                Vetted Review
                Verified User
                Review Source

                SocialBakers is great for scheduling content since it allows you to upload content, add copy, schedule it for a time it will get the most engagement and eyes, and pass it along the approval pipeline for your organization. Additionally, the reporting and analytics tool provides a comprehensive ove...

                  Brandon Kobs profile photo
                  April 03, 2019

                  Review: "Agorapulse compresses the workload for social teams"

                  Score 10 out of 10
                  Vetted Review
                  Verified User
                  Review Source

                  Agorapulse has changed the game for our company. We have been able to manage over 100 social clients – all with different needs, by using this tool. Being able to create evergreen posts helps us make sure that content is going out consistently and that we don't have a lapse in posting for any of ...

                    Zoë White profile photo
                    March 05, 2019

                    "Agorapulse Review"

                    Score 10 out of 10
                    Vetted Review
                    Verified User
                    Review Source

                    I currently use Agorapulse to manage our social media content for our whole, not for profit business. It is a marketing department tool but is also tied to other departments e.g. our Impact Manager so that I can share questions we receive on social with her to gain more information for responses....

                      Dawn Allen profile photo
                      March 04, 2019

                      "Agorapulse Review"

                      Score 8 out of 10
                      Vetted Review
                      Verified User
                      Review Source

                      We have over 30 separate websites and each has a Facebook and Twitter profile. We use Agorapulse to schedule several social posts per day, per site.

                        Warwick MacGillicuddy profile photo
                        February 22, 2019

                        Agorapulse Review: "Simply simple"

                        Score 10 out of 10
                        Vetted Review
                        Verified User
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                        We use AgoraPulse to handle all our social media sites across our whole organization. It saves us a lot of tim, and simplifies the process of creating posts.

                          Mariya Jose profile photo
                          January 25, 2019

                          Agorapulse Review: "Great for Go Getters!"

                          Score 10 out of 10
                          Vetted Review
                          Verified User
                          Review Source

                          AgoraPulse has been a phenomenal tool in our business thanks to its versatile, user-friendly platform and functions. We especially appreciate having our post scheduling, social listening, inbox/comment management and reporting all happening on a single platform.

                            Benjamin Mcnully profile photo
                            January 25, 2019

                            Agorapulse Review: "A solid offering at a great price. Perfect for small businesses and startups!"

                            Score 8 out of 10
                            Vetted Review
                            Verified User
                            Review Source

                            For smaller organizations or small digital teams, AgoraPulse is a fantastic tool. Unfortunately, for large enterprise teams or agencies, it's not going to fit the bill. If you need a simple and easy to learn interface, only a few features to bring listening, community management, and publishing i...

                              Byron Campos Gomez profile photo
                              January 22, 2019

                              Review: "How AgoraPulse is superior to most SMM Software"

                              Score 9 out of 10
                              Vetted Review
                              Verified User
                              Review Source

                              AgoraPulse is far more affordable when compared to the other agencies. The user interface is far easier to use and less complicated than that of Hootsuite and HeyOrca. The amount of accounts for the price is fairly reasonable and the support team is always responsive whenever something goes wrong.

                                Adalee Rodriguez profile photo
                                January 22, 2019

                                User Review: "We love AgoraPulse"

                                Score 10 out of 10
                                Vetted Review
                                Verified User
                                Review Source

                                AgoraPulse has been an amazing tool for us and let me tell you we've been through a few. Having a variety of clients with different needs was always a challenge with other platforms. AgoraPulse makes it easy to not only schedule content but to track analytics and present them to our clients. We t...

                                  Christina Chen profile photo
                                  January 14, 2019

                                  Sprinklr Modern Engagement: "Sprinklr review"

                                  Score 4 out of 10
                                  Vetted Review
                                  Verified User
                                  Review Source

                                  We used Sprinklr for reporting purposes and to see how our paid and organic posts were doing. We used it across the whole organization and we used it mostly for reporting out on Facebook activity. Unfortunately we did not use it to post directly to the UI since Facebook constantly updated its pla...

                                    Molly Caskey profile photo
                                    January 11, 2019

                                    Agorapulse Review: "The most complete option available for social media managers!"

                                    Score 8 out of 10
                                    Vetted Review
                                    Verified User
                                    Review Source

                                    If you manage several different accounts and need the ability to communicate with either team members or your point-of-contact with the companies you contract for, then AgoraPulse is definitely worth the money. I've used other options that were cheaper but often lacked sophistication or the commu...

                                      Alejandro Matheu, MD, MBA, MSc in Digital Marketing profile photo
                                      January 01, 2019

                                      Socialbakers Suite Review: "Socialbakers is Great, but Expensive!"

                                      Score 7 out of 10
                                      Vetted Review
                                      Verified User
                                      Review Source

                                      If you have enough money to spend on marketing tools and software and are willing to spend even more for more and better features, this is your option. Socialbakers is really good but is the best with all of the paid features they offer. If you are looking into the basic version, you can find the...

                                        Javier Velazquez profile photo
                                        December 22, 2018

                                        Agorapulse: "Agency Owner Review"

                                        Score 9 out of 10
                                        Vetted Review
                                        Verified User
                                        Review Source

                                        AgoraPulse is well suited for growing agencies where they are acquiring customers left and right. It's a much more robust platform than their least expensive competitors, but also competes toe to toe with other large players like Hootsuite. You're not sacrificing quality with the cost. You get th...

                                          Melinda Saternis profile photo
                                          December 21, 2018

                                          Sprinklr Modern Engagement Review: "Perks of Sprinklr"

                                          Score 9 out of 10
                                          Vetted Review
                                          Verified User
                                          Review Source

                                          It’s perfect for monitoring multiple social media accounts. It’s very easy to track trends and popular posts. It’s more of a marketing platform so if the intent is for mostly customer service, I would suggest another platform.

                                            Ashley Parks profile photo
                                            December 11, 2018

                                            Socialbakers Suite: "SocialBakers Savvy Review"

                                            Score 8 out of 10
                                            Vetted Review
                                            Verified User
                                            Review Source

                                            We use it on a departmental basis, with approval processes extending into our account team. Currently, we use it to schedule and approve social content, monitor social channels, and pull analytics.

                                              Matthew Finneran profile photo
                                              December 06, 2018

                                              Mention Review: "A lightweight and affordable solution for monitoring your brand and others' on social media"

                                              Score 10 out of 10
                                              Vetted Review
                                              Verified User
                                              Review Source

                                              I've used Mention since the early days and they've really come a long way. They're such a great alternative to the insanely expensive guys who do social media monitoring. The enterprise guys will charge 6 figures (at least) and they certainly give a lot, but Mention is a lightweight solution that...