Social Media Monitoring Tools - Reviews

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Reviews (1-25 of 569)
May 23, 2018

Review: "Mention: The Best Kept Secret for Social Media Marketing!"

Score 10 out of 10
Vetted Review
Verified User
Review Source

I use Mention to monitor mentions of my company on social media. We are a small company, so I am the only one that uses it. I get daily emails that show our top mentions of the day with links to each of them. I can also go to the Mention website and see ALL of the mentions, rather than just the top...

    May 03, 2018

    Talkwalker Review: "One of the best FREE tools for digital marketers!"

    Score 10 out of 10
    Vetted Review
    Verified User
    Review Source

    I use Talkwalker in combination with Google Alerts to track mentions, news, competitors' news and updates, backlinks, and potential backlinks. It's an extremely useful tool for every digital marketer out there especially if you have a zero budget.

      May 02, 2018

      Review: "Mention May Be The Only Tool Of Its Kind And Ahead Of The Game"

      Score 9 out of 10
      Vetted Review
      Verified User
      Review Source

      Mention is used to gauge the interaction and quality of our social media content. We use the data to improve our content and gain insight into what our audience likes or dislikes. Seeing the click-through rate of our material helps with developing exciting content our followers will more likely be...

        April 27, 2018

        AgoraPulse: "The best tool for moderating your social media campaigns. Hands down."

        Score 10 out of 10
        Vetted Review
        Verified User
        Review Source

        AgoraPulse lets us easily moderate all our social media channels, paid and unpaid, into one easy to use space. We can easily assign people to certain comments and it allows us to cut through all the comments and messages to get to the important stuff. It makes moderation 10x more efficient and can...

          April 24, 2018

          Review: "Brandwatch: Powerful tool for experienced users with only a few minor drawbacks."

          Score 7 out of 10
          Vetted Review
          Verified User
          Review Source

          Brandwatch is a great tool for social listening, especially if you already have experience with query building (using Boolean logic, are familiar with Operators, etc.), but sometimes things feel like they're harder than they need to be. Considering it's one of the most expensive products in its...

            April 17, 2018

            User Review: "Radian6 - Monitoring of Social Media"

            Score 8 out of 10
            Vetted Review
            Verified User
            Review Source

            In the current time, social media has become one of the important aspects of any business success. To understand the social buzz and the social trends better, the Radian6 was a great choice. Over the course of implementation, we loved the product and the results it has yielded us. The primary focus...

              April 10, 2018

              Oracle Social Cloud Review: "Oracle SRM - The Right Way to Manage Your Social Media Channels"

              Score 5 out of 10
              Vetted Review
              Verified User
              Review Source

              It's well suited if you are in a situation where you need control of the content that is published out to your channels. It provides complete trackability for every action taken by each member of staff when working with the system so you can always know who was overall responsible for any decision...

                March 28, 2018

                Talkwalker Review: "Powerful all round monitoring and analysis suite"

                Score 10 out of 10
                Vetted Review
                Verified User
                Review Source

                Talkwalker is primarily used in Ebiquity's Communications Insight team, supporting client briefs from a range of verticals. The tool is also used to support and measure the success our own in-house marketing effort as well as supplement work conducted by other teams in the company. The...

                  June 27, 2018

                  AgoraPulse Review: "The best, well rounded product there is."

                  Score 10 out of 10
                  Vetted Review
                  Verified User
                  Review Source

                  We use AgoraPulse on our property to manage the social media accounts for a Doubletree hotel as well as our stand alone on property restaurant. It is also used to manage the LinkedIn account for our corporate office.

                    June 06, 2018

                    Review: "AgoraPulse - Must have for any business!"

                    Score 9 out of 10
                    Vetted Review
                    Verified User
                    Review Source

                    AgoraPulse is fantastic for social listening, particularly as you can add different folders for specific social profiles in your business. I really love the Inbox Zero feature as every day I can be sure we have captured all mentions of our company and we can escalate it as needed. The tagging...

                      May 03, 2018

                      Netvibes Review: "Customize your news intake by building personal dashboards!"

                      Score 10 out of 10
                      Vetted Review
                      Verified User
                      Review Source

                      Think of a digital journal that you get to customize the way you want. Create separate sections and tabs, add website sources per section or tab and "be in the know" in seconds. I use Netvibes to track the news related to the companies of interest, related to marketing or a specific topic in...

                        April 25, 2018

                        Brandwatch Review: "Enterprise Social Listening - Solved!"

                        Score 8 out of 10
                        Vetted Review
                        Reseller
                        Review Source

                        We find that Brandwatch Analytics is the most advanced and easy to use platform versus its peers. The rules and categorisation of mentions is a great capability to have. Also, its coverage of mentions versus its peers coverage is great and a tool is as good as its data. Being in Asia Pacific (APAC)...

                          April 25, 2018

                          User Review: "Are you being Mentioned?"

                          Score 8 out of 10
                          Vetted Review
                          Verified User
                          Review Source

                          While it is only within my Customer Service department that we use Mention, it is extremely useful for receiving fast notifications of mentions of our brand. That way we can choose to interact socially when it's happening or nip any complaints in the bud before they can impact too many people.

                            April 25, 2018

                            Review: "Mention: See Where Your Business is Mentioned."

                            Score 8 out of 10
                            Vetted Review
                            Verified User
                            Review Source

                            I have worked with Mention in two companies, for two brands. One was called Grossum and now it's The APP Solutions. Considering the fact that Grossum is a Latin word often used for description plants or insects or something (for example, "Stethophyma grossum" aka big grasshopper), Mention was not...

                              April 24, 2018

                              Review: "Mention Gives You 360° Visibility in Real Time"

                              Score 10 out of 10
                              Vetted Review
                              Verified User
                              Review Source

                              We use Mention to track real-time mentions of our company, products, and competitors. Our marketing team and company has access to Mention data through a Zapier integration to a Clack channel. We are a lean team, so this gives us the ability to all take ownership of our brand without additional...

                                March 23, 2018

                                AgoraPulse Review: "Imagine all social engagement landing in a tidy Inbox"

                                Score 9 out of 10
                                Vetted Review
                                Verified User
                                Review Source

                                It's a great fit for any team who is looking at a combination of social listening, engagement and publishing tool at a reasonable cost.

                                  March 09, 2018

                                  Kompyte Review: "The Gold Standard in Social and Content Monitoring"

                                  Score 7 out of 10
                                  Vetted Review
                                  Verified User
                                  Review Source

                                  We use Kompyte to monitor changes and updates our competitors make across their social channels, ads, blog pages, and pricing pages. Kompyte provides tools for SEO and limited keyword monitoring (serviceable solutions, not world-class) but where Kompyte really shines is its content and social...

                                    June 27, 2018

                                    Review: "AgoraPulse is for the new age of social media calendars! Helps to manage your content all in one place."

                                    Score 10 out of 10
                                    Vetted Review
                                    Verified User
                                    Review Source

                                    AgoraPulse helps us to coordinate social media calendars. It helps me, as the marketing specialist, to schedule content and have it approved by my supervisors.

                                      February 28, 2018

                                      User Review: "Revinate is a Vital Guest Service Tool"

                                      Score 10 out of 10
                                      Vetted Review
                                      Verified User
                                      Review Source

                                      Revinate is very appropriate for any business that monitors, answers and utilizes guest or customer reviews on a daily basis. It assists with drilling down to core areas that a business either excels in or the opposite: does poorly. It is a great tool to track your scores and what people are saying...

                                        February 28, 2018

                                        AgoraPulse Review: "Agora Pulse streamlines Social Media Management"

                                        Score 10 out of 10
                                        Vetted Review
                                        Verified User
                                        Review Source

                                        Agora Pulse is being used by 3 members of our team for management of 7 of our social media platforms. … It is used to publish content across all channels, reply to comments and direct messages and listen to people who are talking about our company online.

                                          February 21, 2018

                                          User Review: "We love AgoraPulse!"

                                          Score 10 out of 10
                                          Vetted Review
                                          Verified User
                                          Review Source

                                          It's great to be able to align several social accounts/users and allows us to better manage, monitor, measure, coordinate, and align our overall social media presence. Often messages from our main accounts should be shared with our distributed accounts and AgoraPulse makes this easy to do. At the...

                                            February 13, 2018

                                            Review: "eClincher - your onestop tool for Social Media Management"

                                            Score 9 out of 10
                                            Vetted Review
                                            Verified User
                                            Review Source

                                            eClincher is a lynchpin in our ability to provide a great service to our clients. Both myself and my creative director use it on a daily basis in order to schedule content, monitor competitor content and keywords, and produce reports. As an organisation it enables us to be hugely productive and it...

                                              May 29, 2018

                                              Talkwalker Review: "Beautiful data tool that makes us look great"

                                              Score 9 out of 10
                                              Vetted Review
                                              Verified User
                                              Review Source

                                              We use it across many functions, including social, PR, BI, and SMT. These functions have various KPIs and use cases, but the most common ones are brand safety, content optimization, and brand tracking.

                                                January 30, 2018

                                                Review: "Agorapulse, a complete tool for Community Management"

                                                Score 9 out of 10
                                                Vetted Review
                                                Verified User
                                                Review Source

                                                If what you want is a complete tool for community managers this is your option, not only because it has a lot of great tools for you, but because the price is more competitive than other tools. If you are an SEO expert and want to control keywords, you might find your solution elsewhere.

                                                  March 29, 2018

                                                  Oracle Social Cloud Review: "Take Social to the next level"

                                                  Score 9 out of 10
                                                  Vetted Review
                                                  Verified User
                                                  Review Source

                                                  Very well suited for any company looking to take their social interaction either from a lead gen or service and support and marketing perspective to the next level. This is a scalable enterprise solution.