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ActiveCampaign

ActiveCampaign

Starting at $19 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.7

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.6
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $19.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(251-275 of 676)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have a small business - I am the owner and operator of the business. I use [ActiveCampaign] to manage clients, automate sales and generally make life easier!
  • Integration - ActiveCampaign easily integrates into many other software solutions. It is a simple process to make it happen.
  • Automation - ActiveCampaign has easy to use templates to help automate your business, or you can custom build them for yourself.
  • Dashboard - Most of the information I need is available at a glance on the home screen.
  • ActiveCampaign for my purposes is not a standalone software. It needs to linking to other solutions
  • ActiveCampaign is not the cheapest email management software
As owner and operator of my business, ActiveCampaign is well-suited, and I imagine it could be scaled too much larger businesses. There are many features that I am sure I could use a lot better, and that would require an investment of time to figure it out.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using ActiveCampaign Deals CRM to keep track of sales and for email automations to our clients depending on the stages they are in.
  • Email Automation
  • Campaign Creation
  • CRM Organization
  • Calendar functionality. Why do I have to save the date first then the time when making an appointment?
  • 2 way email communication for Deals.
  • Better reporting capabilities. Yes you have reports but i'd like to customize the information i need without having to spend a boat load more for an upgrade
[ActiveCampaign is well suited for] organization!!!
CiCi Reagan Twining 👑 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign for all my email marketing. I also have used it to create sign-up forms for lead magnets as well as sales funnels. It allows me to stay connected and ensures that no matter what happens on my social media platforms, I own my list and therefore can still connect with my people.
  • Sign-up forms
  • Lists to organize your audience
  • Funnels
  • The automations can be hard and time consuming to set up
As a solopreneur, I really appreciate the ability to create and schedule campaigns to go out, as well as crafting automations so my audience is being nurtured even when I'm busy with other things. It's also helpful that my VA is good with Active Campaign and can assist me in managing it. I think whether you're just starting out and building your list or have thousands of people, it's a great option because it's so versatile.
Score 9 out of 10
Vetted Review
ResellerIncentivized
I am using it for my business first and then helping to implement ActiveCampaign for my client's email marketing. It is being used for broadcast emails, automated drips, and weekly reminder emails.
  • Easy To Use Interface
  • GREAT Email Creation Platform
  • Quality Reporting
  • Successful Email Drip Campaigns
  • Could use Better Integration into my CRM (Nimble)
  • Pop-Up (creation) Should be more customizable
If companies need more advanced features, it does provide a quality suite. It is more expensive than other, less complete options so you need to be utilizing the advanced options to make it worth the monthly or annual cost.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are using ActiveCampaign for marketing automation and the CRM. We decided to migrate from Salesforce since Activecampaign's CRM did a lot of the things that we needed. Salesforce and Pardot (Salesforce's marketing automation software) is very pricey compared to ActiveCampaign.
  • Marketing Automation
  • CRMs
  • Integrations with other software
  • The gmail extension puts every spammer into Activecampaign as a Contact. I had to delete the AC Chrome extension.
Great for a company that does content marketing with opt-in forms.
Not so great for a call center. Pipedrive or Salesforce is better for a call center.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a small organization so as the only marketing person, I use Active Campaign for at least several hours every day. I use it for marketing purposes as well as fulfillment of complimentary e-news across our 6 newsletter brands. And soon, I will be using it to fulfill our paid newsletters and we will be incorporating a part of our business that is currently using a different email tool.
  • Easy to use. I love the drag and drop.
  • Automations are easy to set up, especially with the templates provided.
  • Forms are easy to set up and integrate.
  • I would love to be able to search images by keyword.
  • I'd like to be able to pull a complete engagement reports for all contacts.
  • Deleting contacts is only allowed on a campaign level. I'd like this to be easier to do on a higher level.
Active Campaign is perfect for someone like me. I always had someone to do this work for me but as the business changed and we became lean and mean, I had to learn everything myself and be able to use the tool quickly and efficiently. There's a lot of intuitive aspects of AC and that helps a lot. That said, someone with higher skills in this area can really leverage everything they have to offer. I am able to write, build, and blast very quickly and that's important to me.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign for my online business because it is an easy tool for newsletters and automations. It is very easy to create segments from an email list and emails can be designed with ease. The reports about sent emails are informative and easy to understand. I can recommend ActiveCampaign as an easy-to-use service for newsletters and automations.
  • Many options between templates
  • Pictures upload very fast and easy
  • Creating segments of email lists is very easy
  • Intuitive handling of tags in email list
  • A bit tricky to place pictures in emails without template
  • A bit difficult to edit email addresses in the list directly
ActiveCampaign is very well suited for businesses of any size. I changed from Mailchimp to ActiveCampaign and find it a lot easier to use. Mailchimp used to be a great tool but it has become overly complicated. ActiveCampaign on the other hand, does not require a long learning curve. All my clients use ActiveCampaign as well.
Michael Ullman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
ActiveCampaign is the central hub for all of our marketing and customer management functions.

As a company that develops & markets digital information products, email is our primary means of customer communication and the central component for all marketing activities. ActiveCampaign enables us to rapidly automate our lead generation and marketing funnels, and customer & prospect segmentation, easier and with greater capability than our previous solution.
  • Easy, quick, hassle-free import of our lists from our previous email management company.
  • Excellent integration to virtually all of our marketing channels and apps.
  • Rapid development & rollout of marketing funnel automations.
  • Training and support that we aspire to - and I used to consider ours to be the Gold Standard that others should aspire to!
  • The interface is a little counter-intuitive with some features hard to find.
  • Lists & segments are a little kludgey setup-wise.
  • Reporting is also a little counter-intuitive.
Since our client base is 100% online businesses and entrepreneurs, we're in a position to offer recommendations often; I currently recommend ActiveCampaign most of the time.
May 13, 2021

Great!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
AC is the software we use for all of our email campaigns. The fortune is in the follow-up and that is exactly what ActiveCampaign does for us. The automation is simple and easy to understand and the emails sent are beautiful. I have two companies that use ActiveCampaign. One is a product-based e-commerce business and we use it to follow up on our sales funnels. The other is an information product.
  • Email builder: Drag and drop and design functionality.
  • Funnels easy to use.
  • Email templates are not the most aesthetic.
  • A mobile app that notifies me of new subscribers, messages, or events in my automation.
Heard about this CRM at a Financial Advisors conference and they raved about it. I got home and purchased it within the week. I would recommend ActiveCampaign to other advisors. Anything that can replace manpower with automation is better for our bottom line. There are so many details in client acquisition that this makes it easier to keep things moving and nothing falls through the cracks.
Daniel Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign enables the marketing department in acquiring and retaining customers as well as ultimately engaging them while keeping tabs of the post-sales processes of the company. The department is able to utilize the great set of messaging and email features that are readily available within this web-based platform. The CRM built-in functionalities enable teams to create special marketing workflows and automate follow-up sequences for all our contacts.
  • Tracking the customer behavior across multiple marketing channels
  • Adapting and aligning our marketing strategies to the interests of the customer
  • Keeping records of our customer history in a single database
  • A drip functionality can help avoid spam filters especially when sending campaigns to an extremely large list.
  • A blank image box may appear below the image when I use the drag and drop option to add an image
ActiveCampaign is used to send out mass newsletters and email campaigns to contacts at a designated time and date. With ActiveCampaign we can create campaign workflow that is tailored to specific objectives of our marketing outreach and a sequence of emails that are put on schedule to be sent out on specific times. Tracking of the contacts is most important in analyzing how these contacts interact with our products therefore segmenting them depending on their different interests and geographical locations.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign for all my email marketing efforts. I can easily segment my list and run leads through different funnels without having to manually do anything. I like the automation and the level of customization for each email I send. I also really like the campaign builder and find that ActiveCampaign is a complete software that is really useful and adequate if you're going to use email marketing in your business. It does have advanced features that I don't think are super valuable if you're just going to use it to email here and there but if you're building a complex business with multiple funnels and offers and you want to be able to automatize most of it, then this is definitely a great addition to your business tools! The only thing is that it might take a little time to get used to the user interface that I find somewhat complicated and the contact management could be a little more intuitive as well. Other than that, I really like this email marketing provider and I'm excited to see how much more of my business I can automatize other than emails.
  • Can create a welcome sequence/sales sequence and automatize contacts going through
  • Can easily segment your list and create a customized email experience for contacts
  • Easily integrate with some of the online course platforms
  • Contact management could be easier
  • I wish it could provide email preference option for subscribers
  • Interface could be a little more user-friendly
ActiveCampaign is perfect if you intend to use advanced email marketing strategies and use the software as a CRM tool. If you're only looking for an email provider to send emails here and there without a project of segmenting and running automation, then this is probably not the tool for you.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am an author and self-publisher using ActiveCampaign for landing pages, email sequences, and ad hoc communication with clients. AC also provides statistics and details on users' behavior (clicking on links).
  • Weekly emails on service improvements and new functions
  • Great ratio price : service, incl. users count
  • Email template formatting
  • A possibility to link several landing pages to a single email sequence
  • More formatting options for landing pages
  • More intuitive user interface
ActiveCampaign offers an all in one place for a standard price for self and small publishers, from landing pages, through email sequences to ad hoc email.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
While ActiveCampaign has a bit of a learning curve, it was extremely helpful in helping us set up systems, automations, and tracking our engagement. It's robust but not complicated (when you get the hang of it) and I feel like we have this massive, million dollar software for an affordable price.
  • Setting up automated systems
  • Tracking data
  • Integrations
  • Steep learning curve when you're learning the software
  • Ability to see the message for past campaigns without multiple clicks
If you want to set up robust automations that have several dependencies, ActiveCampaign has you covered. You can adjust everything as needed without too much hassle and set up an easy or complicated automation that will do everything that you want it to do. The data you can pull is also great and can help your business make better decisions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to track the progress of deals through our sales funnel. We also share emails with relevant and helpful educational content with our customers and prospects. We also send personalized emails through ActiveCampaign as well. It is a great tool that allows us to keep ourselves in front of our customers.
  • Great Metrics.
  • Intuitive Interface.
  • Easy Contact Management.
  • Once you send an email there is no way to review the content of it without copying it. So if I wanted to share an email that has been sent already with my team I have to duplicate it within the email builder.
ActiveCampaign suits as well as the pipeline tracking works well with our sales funnel process and allows us to feature our video content directly in the emailers. It was super easy to bring over our data from our old CRM and editing contacts in bulk is seamless.
Ellie Busby | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We primarily use ActiveCampaign (AC) for automated email marketing and newsletters. It helps us nurture our leads automatically and generate sales. When leads sign up for a lead magnet, they get added to ActiveCampaign and send nurture emails for days-weeks before receiving sales emails. We also use ActiveCampaign for nurturing customers after a purchase. Because our product is a test that takes time to get results, we keep our customers "warm" by sending them emails over weeks about what they can expect.
  • It's easy to add/update contacts automatically
  • Designing automation is really flexible and easy to do
  • Campaign reports are in-depth and easy to interpret
  • The email designing part could be easier to use. There are certain simple shortcuts that don't work, for example, adding links is more complicated than it should be, moving blocks around is hard, etc.
  • There's no good way to filter by 'active' and 'inactive' subscribers when editing en-mass.
  • I'd like more reporting data on one page.
ActiveCampaign is great for anyone who wants loads of flexibility for building automations. They really excel at allowing you do build any automation you want.

However, because it's slightly more expensive than some other options for email marketing, if you're sending general newsletters or don't need complicated automations, you could go for a cheaper alternative.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for our B2B marketing and sales (CRM). The automations are great and user-friendly. ActiveCampaign has many features, and it takes some time to learn how to use them all. It's worth it, though! We use chat support quite a bit. It's fast, and the support people are very polite and usually manage to help us. It has many integrations. We use the one with Google Sheets a lot. We also use webhooks. One feature that we find is missing is Whatsapp integration which they are working on. We highly recommend ActiveCampaign!
  • Automations
  • Sending marketing emails
  • Landing pages
  • WHATSAPP integration
  • Merging deals
  • Copying data from fields among contacts, tasks, accounts and deals
  • Importing has a few bugs
Preparing and sending emails, landing pages, and Automations work very well. CRM needs improving. ActiveCampaign is expensive for Brazil.
August 02, 2022

It works for me!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used ActiveCampaign after realizing that we had outgrown our 'homemade' marketing efforts of individually emailing potential leads. AC integrates nicely with salesforce and just made sense! It streamlines our email marketing campaigns and ensures that all leads are getting a targeted email campaign that works for them! And the best part is, the leads respond so well, thinking that it is the live agent themselves who is reaching out! This helps us turn our cool leads into HOT leads! I highly recommend this product.
  • Customized scheduling features.
  • User friendly interface.
  • Conditional logic makes sense.
  • Umm....more options for split responses.
We use it for following up with leads. It can be used in many ways.....
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to re-engage with customers, build landing pages and acquire leads, convert leads into conversions, and build embed forms on our website. We have linked our DB with ActiveCampaign, and in this way, we can filter every customer based on their own behavior and on their own data. We also use a lot the automation that lets you segment all the different paths that a customer can take (abandoned cart, birthday gifts, welcome kit email, etc.)
  • Automations
  • DB connection
  • Custom fields
  • Design template email
  • Conversations
  • Landing page
  • Tracking data
I think ActiveCampaign is well suited for enterprises with multiple paths/scenarios for their customers; if you need to segment customers, well, in this case, use ActiveCampaign. If you need to just send newsletters/campaigns, in this case, ActiveCampaign is ok, of course, but you don't use the entire suite of tools of ActiveCampaign.
Mei Tan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With ActiveCampaign you can automate offers, list management, and contact management. You can schedule appointments, add notes to contacts, and send them direct messages. To improve the overall user experience, you can send personalized messages to your website users. To convert more visitors, you can build a kind of sales funnel.
  • For setup and automation of triggered campaigns, sales monitoring, automated segmentation, and dynamic email content, ActiveCampaign works well.
  • It is capable of sending sales emails automatically, one by one, through your own mailbox.
  • I would like ActiveCampaign to include the option to add phone numbers to contacts instead of just email addresses, that would be beneficial.
  • The ability to generate a report based on user activity on the website or in marketing emails is something I wish ActiveCampaign offered.
For creating landing pages, sending SMS, and having personalized discussions with website visitors, ActiveCampaign is effective. It's beneficial as it allows you to automate chatbots and even control how Facebook ads are shown to your connections. Automations can be started directly from emails you receive from leads.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is used primarily by our Marketing team, but it also integrates with our sales team communication. We use it for our weekly newsletter, marketing automation campaigns, signup forms, auto responses, etc. It's primary use it to connect with customers and potential customers. We have a community of users so email communication is extremely important for us.
  • Their HTML email builder is easy to use.
  • Their automation workflows have tons of options to send custom messages to your audience
  • It has advanced features at a much lower price than other vendors
  • I wish they had a landing page builder included (like other tools do)
  • Their forms are not very customizable
If you're a startup or small business and are looking for quality email automation at a low price, I can't recommend ActiveCampaign enough. But if you're looking for an all-in-one platform with the most advanced automation features, you'd probably be better off with a more expensive solution like Hubspot or Marketo.
Score 9 out of 10
Vetted Review
ResellerIncentivized
We are currently using ActiveCampaign on both the corporate side and as an opt-in feature for our franchise locations. On the corporate side, we use ActiveCampaign to manage our franchise sales cycle. We use it to assign automations to leads that come in as well as assign tasks to our team in how those leads are handled. On the franchise side, it's used to manage client leads as well as handle the hiring process in some cases. ActiveCampaign is really useful in cutting out a lot of the grunt work involved. The automations can handle a lot and are very flexible in how they can be built. On top of that the interface is very intuitive and easy to learn.
  • ActiveCampaign is really easy to use unlike some of the other automation software available out there. The automated campaigns are very flexible and you can manage contact forms, emails, and users all in one system.
  • For the features it offers, it's the cheapest solution out there (as far as I am aware). ActiveCampaign offers a different range of pricing and even has a reseller program.
  • ActiveCampaign is still a relatively small and new company. As such, there are some features missing. For example, there is currently no way to change the design of any internal emails or notifications sent. This means if you are a reseller, any notifications your clients get from the system will be stuck with the blue color scheme.
  • Another big feature missing if the support for SSL on custom domains. Again, if you are a reseller and want your clients to access their system on a custom subdomain, the connection won't be secure unless you use ActiveCampaigns generated domain.
ActiveCampaign is well suited for businesses that need an easy to use automated campaign system. If you have previously used a service like Pipedrive before then you will find its bucket system intuitive. ActiveCampaign is great for managing and even generating leads through its automations. If you need an automation system that's very robust and has corner case uses, then ActiveCampaign is not for you. However, for most, ActiveCampaign will be the perfect solution as it is flexible enough and easy to learn use quickly. There's no steep learning curve here!
Renan Kabariti | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've been so far very impressed with ActiveCampaign. Been a Mailchimp user before, I miss a little bit the friendliness, cuteness and more humanized and intuitive experience. On the other hand, my company gained a robust professional tool with super powerful unlimited automation capabilities and an excelent and responsive support team. If you're ready to take the next step in professionalizing your companies email marketing and marketing automation, just get on this train!
  • Mail Marketing
  • Marketing Automation
  • CRM
  • Not 100% friendly
  • Contact search limitations
  • Lack of visual reports
I love how robust and reliable this platform is. The automation capabilities are endless. It's not as friendly and easy as I was used in Mailchimp. It lacks a little bit on UX. I was able to mass email my customer and leads, welcome new customers and do all sorts of tagging and segmenting in my email base
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to run all of our email marketing campaigns as well as our email automations. [ActiveCampaign] is a great platform, as it allows you to easily manage all of your email needs in one place. The automation capabilities are robust and also quite easy to learn and to use. For more standard email campaigns such as weekly newsletters, [ActiveCampaign] also does a good job and provides you with usable stats to track email performance.
  • Email automations
  • Email campaigns
  • Contact tagging
  • Form building
  • I wish that I could use my own IP and a third party tool like SendGrid to manage deliverability
  • Some of the contact search capabilities are lacking
  • Ability to add additional users for a small fee would be preferable to needing to upgrade for a substantial monthly additional fee
[ActiveCampaign] is well suited for companies that need a really robust email automation tool that's easy to setup and use. It's great if you're running webinar funnels or other funnels where there are multiple different places for contacts to "fall out" and you rely on email marketing to get those contacts to re-enter the funnel in the right place. Th automation tools in [ActiveCampaign] make it easy to pinpoint exactly where a contact has left the funnel and intelligently push them back to where they left from.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I personally use Active Campaign practically every day for the construction of automatic responders, e-mail sequences and for sending the company newsletter. Active Campaign is built to be very intuitive and easy to use. Over time I have also used other systems and I must say that Active Campaign is the one that has satisfied me the most of all, also in terms of the relationship between price and product quality.
  • Active Campaign is great for managing automatic emails
  • Active Campaign is well built for tag management
  • Active Campaign does not duplicate the number of users if they are subscribed to more than one list, avoiding the increase of costs as happens with other suppliers
  • Providing the landing page function in a reduced form also in the lite plan would be an interesting plus
  • Providing the Custom audience function on Facebook also in the lite plan would be an interesting plus
  • Integrating a webinar feature could be an interesting plus
Active Campaign is so simple that it is also suitable for inexperienced users and for those approaching the world of mail marketing for the first time. Ease of use is one of the reasons why I recommend it gladly.
Jim Harshaw Jr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am the owner of a sole proprietorship. I use ActiveCampaign for email marketing and marketing automation. I use it for lead collection both on my website as well as integrated with a sales funnel software called ClickFunnels.
  • Integration with Wordpress: I have a form integrated with my website to collect leads. Works great and has for years.
  • Integration with ClickFunnels: I have Active Campaign integrated with ClickFunnels. I use it for website pop-ups as well as other lead gen purposes.
  • Automated marketing: The visual automation creator is a game changer. It's helped me automate my marketing to new leads.
  • I wish there were more detailed reporting options available at the "plus" level.
  • It can be hard to find things you're looking for at times. I had a hard time finding the reports recently and had to jump on live chat to find them. Pretty intuitive most of the time but sometimes not so much.
Very suitable for online lead generation and marketing automation. I don't use the CRM feature but that's also available.
If you're looking for an email marketing platform, I really can't think of anywhere where it's not appropriate. I've used Mailchimp, Vertical Response and others over the years and I'm sticking with ActiveCampaign.
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