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ADP Workforce Now

ADP Workforce Now

Overview

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (983)
    8.7
    87%
  • Pay calculation (995)
    8.7
    87%
  • Update personal information (968)
    8.6
    86%
  • View and generate pay and benefit information (977)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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Essential

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Cloud

Enhanced

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Cloud

Complete

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Cloud

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

ADP Workforce Now Demo | ADP

www.adp.com
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

6
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.1
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.8
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.8
Avg 7.7
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Product Details

What is ADP Workforce Now?

ADP Workforce Now is presented as an all-in-one, adaptable, cloud-based HR . Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage a workforce and make data-driven decisions. And, the user can add the functionality as needed with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers.

•All-in-one: A configurable HR platform to manage all people management functions — payroll, HR, time, talent, and benefits — within a single database.

•Confident Compliance: Security features to keep data safe, while deep compliance expertise and solutions help protect a business.

•Ease of use: Features at the user's fingertips, making it easy to work in ways that fit the user's needs while also providing a better experience for the workforce

•Insights in the flow of work: Supports confident decisions informed by insights from a robust workforce database .

•Integrated and connected ecosystem: Broadens people management capabilities with an HR ecosystem that integrates with leading third-party solutions. Connects with vital partners such as accountants, brokers and financial providers.

PAYROLL. Built to help operate a business and meet compliance needs. With anytime, anywhere access, process payroll and gain insights into pay and earnings trends. Improves accuracy and increase confidence by reviewing and correcting errors before running payroll. Manage and pay employees across different jurisdictions and borders. ADP Workforce Now is also engineered to help support tax & compliance obligations and scales as the user's needs grow.

HUMAN RESOURCES. Designed to transform HR management from an administrative function to a vital, strategic part of the business. With configurable workflows and online document storage, reduces the time spent with paperwork and increases the time managing and transforming employees. Automates and streamlines key needs including new hire onboarding and employee acknowledgment. Reduces employee and manager questions by equipping them with anytime, anywhere access so they can take action at their convenience.

TALENT. Recruitment, performance management, compensation, learning. Attracts top talent and enables users to advertise open positions across 25,000+ Job Sites with JobTarget. Supports a proactive approach to hiring with embedded ZipRecruiter Job Slots that help identify and match active job seekers with best fit jobs. Profile Relevancy is used to analyze which applicants best match a job descriptions. Job requisitions can be defined using industry and geographic Compensation Benchmarks. The performance review process is streamlined to better assess and develop high-performing teams. Aligns performance to corporate goals with the help of cascading and weighted goals and displays team priorities and goal progress within an organized Performance dashboard. Provides flexibility outside of the traditional annual review process with continuous and non-common date reviews. Users can develop a defined pay-for-performance compensation strategy to help retain top talent.

BENEFITS ADMINISTRATION. Benefits administration with an actionable dashboard that brings notifications and tasks to the user's attention. Benefit plans can be executed with a smooth open enrollment process, and the data collection required to be compliant with the ACA. Utilizes electronic carrier connections to ensure that enrolled employees and their dependents match the organization’s records. Open Enrollment, with OE Center and its service team, help reduce administrative burden.

TIME & ATTENDANCE. TIme tracking for both employees and managers. Supports the management of labor costs, productivity and simplifies compliance with automated timekeeping, attendance tracking and scheduling. Time-saving automation, payroll integration, real-time visibility into attendance, time off, and overtime as well as real-time analytics.

ADP DATACLOUD. To support data-driven decision-making. With Payroll, Human Resources, Benefits, Time and Talent information in one system, the user can gain real, data-driven insight. ADP Benchmarks lets users see how they compare to similar companies, industries, and locations, to confidently make strategic decisions based on the industry's largest data set.

MOBILE. Equips employees and managers with anytime, anywhere access to view pay and tax information, complete benefits enrollment, clock in or out, and manage payment options. Business leaders can gain actionable workforce insights on their mobile device — when and how they need them with Executive and manager insights.

ADP MARKETPLACE. Broadens the capabilities of the HR suite with solutions ready to securely share data with ADP Workforce Now.

ADP Workforce Now Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app

ADP Workforce Now Video

ADP Workforce Now - All-in-One HR Platform

ADP Workforce Now Integrations

ADP Workforce Now Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported Countriesmore than 50 countries currently supported
Supported LanguagesEnglish, Spanish, Canadian French

Frequently Asked Questions

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

Dayforce, UKG Pro, and Paychex Flex are common alternatives for ADP Workforce Now.

Reviewers rate Pay calculation and Direct deposit files highest, with a score of 8.7.

The most common users of ADP Workforce Now are from Mid-sized Companies (51-1,000 employees).

ADP Workforce Now Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(2090)

Attribute Ratings

Reviews

(201-225 of 1088)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
WorkForce Now is being used across our organization. We strongly encourage our employees to utilize self-service via the ADP Mobile app or log into their account via another device. All of our employees use their ADP accounts to complete their annual benefit enrollments and submit time off requests. Our front line mangers utilize WFN for Time & Attendance, Recruitment, Onboarding. Our executive teams utilize WFN to monitor hours worked, including overtime, time off usage, monitor recruitment efforts, turnover, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize WFN for our entire organization. Employee self-service is easy to use and very crucial to our business as it allows employees to clock in and out and view their pay information. Managers use WFN to make changes to their employees' job-related information. As an administrator, I oversee nearly all aspects of what managers and employees do in the system.
October 06, 2021

Great implementation!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP WFN implementation was super easy and pretty quick. The staff is knowledgeable and helpful. I have gone through an implementation before and this was seamless compared to my last one. IT also has metrics that I would normally track on my own and now it is all automated and accurate which makes my job more simple.
Jennifer Bremerkamp | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now is currently used to process benefit enrollment, payroll, time off, and time and attendance for certain employees. ADP Workforce Now has made many positive changes in my four years with them. One of the systems I truly love is the ACA compliance platform. It is easy to access and saves a lot of manual work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ADP Workforce Now is being used across our entire organization that consists of multiple sites in multiple states and countries. We use it as our primary HRIS system to track and pay personnel. It is also used as a policy and benefits portal.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The entire company is using ADP. Each department manager is responsible for correcting and approving timesheets. Upper managers are responsible for running their own reports with limited personal information and performance dashboard. The accounting department has full access to the GL interface, SmartCompliance. HR uses all the functions. Pros: easy access, the ability to work remotely without any issues, The Bridge community, Service Connect, the reporting and custom reporting, and I just happen to have the best Account Manager. Cons: help desk is a bit busy and it takes a while to get in sometimes and needs better printable "How to" per item (not a whole book) in simple terms for not only users but also for employees. Reporting could be a bit more user-friendly.
October 06, 2021

ADP Workforce Now Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use ADP Workforce Now for recruiting, personnel, payroll processing, and time & attendance. It simplifies the amount of work that we need to do to recruit, onboard, process payroll, and allows for document storage.
October 06, 2021

ADP User response

Tanya Zinkevich, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using ADP in all my jobs for the last 10 years. I'm happy to see the progression and advancement in ADP offerings and services. It definitely makes the job easier so you could focus on different projects. Automation is my favorite word with ADP.
October 06, 2021

ADP Works!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
When I first joined my employer, they were using an outdated version of ADP. About a year into my employment we updated to the current version and I thought it was the best thing we could have done. We use ADP for time & attendance, benefits, and performance management. I have used other HRIS systems and the functionality of the system is great. I have used other systems that don’t compare to ADP.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We recently implemented ADP WFN for our HRIS. Our main reason for selecting ADP was because we needed a full solution to handle both domestic and international payroll, as well as time-off tracking. With ADP's partners such as MiHi and Celergo this was a solid solution.
October 06, 2021

Employment Benefits

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it in HR mainly as an ATS. It does get used by the company as a whole for payroll, ATS, and data keeping/logging. The business problems it addresses are helping make simpler a hiring process where we can retain old and new applications all in one place. It also allows us to record performance and make any kind of changes to the status, title, and pay of employees. It really makes the HR position simpler.
October 06, 2021

We love ADP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have roughly 20 employees that use our ADP Kiosk and we love it. It makes sure that our employees take a full 30 minute break per CA requirements but not allowing them to clock back in early from break. They use a passcode since the biometric processing became difficult and cumbersome.
Score 7 out of 10
Vetted Review
Verified User
ADP Workforce Now is used through out our entire site. It's our employee portal that is used for onboarding, HR, Benefits, and so much more. ADP Workforce Now offers convenient and user friendly ways for our employees to have information at their fingertips.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ADP is a great tool for utilizing employee time and attendance. Our employees based on their positions use the timeclocks and website to clock in and clock out. The website is easy to use for employees to access their timecards, pay stubs, and other documents. Managers have an easy time going in to approve time-off requests, check balances, and approve time for payroll.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Frequently, we are using ADP Workforce to track and maintain all our employees' personal and employer details. With the use of ADP, we can save our time effortlessly!! ADP is being used across different states in our organization. ADP provides beneficial hints and successful training if it is necessary to get the details of its service. We LOVE ADP Workforce services! Thank you, ADP for playing a considerable part in our work style!
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