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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(311)

Attribute Ratings

Reviews

(51-75 of 132)
Companies can't remove reviews or game the system. Here's why
Martin Sims | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We've been able to retire several systems and consolidate them into LogicMonitor. It has replaced SolarWinds for monitoring. For network mapping, it has replaced Netbrain. For Netflow, we moved from LiveAction to LogicMonitor. LogicMonitor has also increased visibility into our network and servers. The escalation chains and alerts go out to each device's respective divisions and if they don't respond, the alert escalates to provide more visibility.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor has enabled us to consolidate 10+ monitoring tools, which has provided increased visibility with a single pane of glass and significantly increased system uptime across the board.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor has increased visibility into our IT Infrastructure. Previously, we were getting a bunch of alerts that didn't make sense and were typically ignored. Now, we are getting true alerts that we need to take action on something.
Jeremy Hutton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
So far we have not retired any other tools but SolarWinds. We do see where some other software may not be needed long term. The value add is hard to see this early, but I can see many other smaller items going in the near future. Automation is key with this product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
No, I have not been able to put any of the automation in place. We do not have an integrated ticketing system that would allow me to automate specific tickets in order to do this. We have been planning on doing something like this, but we do not have the infrastructure for this piece, at this time.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used a few tools from SolarWinds for monitoring our infrastucture. After two weeks of using LogicMonitor, I decommed our SolarWinds environment.

With the collector in LogicMonitor, we were able to automatically poll new cloud resources into the platform. That was a big issue we had with SolarWinds since the automation process in SW was no longer working and we ended up missing roughly 90 systems.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I don't think it's enabled the business to retire tool[s], but that's because we've been using it since the inception of our company (or rather as long as I've been here). But as I mentioned before, it is pretty robust, so we have no need for any other alerting system. It absolutely has increased visibility and reduced time to resolution. Just by quickly being able to access the data for specific sources that are in question, that saves a ton of time and effort.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yes. We had a huge SCOM environment and when we chose LogicMonitor for "Basic Monitoring." After 1 year, we started implementing more monitoring beyond our initial scope such as Exchange Monitoring and Web Monitoring, simply because it was easy and the team adapted to it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yes, LM has expanded our historical view of events and allowed for investment in areas that were previously neglected due to awareness of decay. Our business users are benefiting from much better response times and pre-emptive resolution.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used only LogicMonitor for all network-related issues. It does not really stand out in comparison with any other monitoring tool in terms of monitoring. But it really enabled us to run all kinds of python code to help isolate the issues. The major weakness is NetFlow data is poor, it also cost us some major headaches since we often could not identify the traffic properly due to the Netflow limitation.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The long date range that LogicMonitor is able to retain has provided great value to be able to see long term trends as well as aggregations of those trends across many resources. We previously maintained some internal SSRS reports backed by SQL queries that provided long term linear reporting, but LogicMonitor has replaced that.
William Guertin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have decommissioned a lot of tools since bringing LogicMonitor onboard. Datadog, Splunk, Pingdom, New Relic, a number of Prometheus, and Grafana environments thanks to LM dashboards, ManageEngine, SolarWinds. I think that is most of them. We grew by acquisition and so we had a wide variety of tools used by various engineering teams. LogicMonitor has helped consolidate, standardize, and eliminate a lot of overhead and tools spread.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor's automation feature helped our business to retire our old monitoring tools such as SiteScope, Nagios, Apps Manager and eMite and keep a unique monitoring tool for all customers. It provides more visibility with its enhanced monitoring capability and provides extra features which other tools haven't provided. The integration with our ticketing tool and CMDB tool made it more convenient for us of onboarding new customer process.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor definitely reduced the need for additional tools that we were already using without compromising on the visibility of our infrastructure. We are yet to track progress on mean time to resolution and we are observing them currently. Additional tools will be slowly phased out as we move all our monitoring to LogicMonitor.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor has reduced the mean time to resolution greatly thanks to proactive alerting, but has not exactly enabled us to retire any tools. The main avenue in which it has helped in this area is to allow us to get notification of issues before they are noticed by our users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor has helped us identify issues and trends, letting us deal with potential problems before they happen. We may scale back other monitoring solutions in the future.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor has increased the visibility into our IT infrastructure (we like the granularity it provides) and reduced our MTTR. The escalation chains feature is a great idea.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We originally had very minimal monitoring in our infrastructure as we matured from a start-up. With that being the case, we wanted a more modern tool that matched well with monitoring our IT infrastructure that allowed us to maintain our small team size while giving some robust monitoring. LM seems to fit those requirements perfectly!
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