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UKG Pro

UKG Pro

Overview

What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

UKG Pro Review: Relieves Work Load By Employee Self Service Feature
03:05
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Pricing

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What is UKG Pro?

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ukg.com/contact#contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.5
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.1
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.0

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.6
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.6
Avg 7.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.7
Avg 7.8
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Product Details

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® aims to put people at the center of an organization's strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM), UKG's human capital management solution (HCM) aims to anticipate people’s needs beyond just work.

UKG Pro Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: Rich Workforce Insight
  • Supported: One Unified Solution
  • Supported: Simple, Person-Centric Tools and Experiences

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Pro Videos

UKG Pro® delivers culture-driven HCM capabilities for midsize to large enterprise companies to support their people through the major and everyday moments they experience in their life-work journey. From HR, payroll, to talent, to service delivery, and everything in between, U...
 Show More
UKG (Ultimate Kronos Group) states every decision, interaction, and experience they offer is created with people in mind, while they building connections through HR and workforce management solutions that help organizations across geographies and in every industry improve HR e...
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We synthesized hundreds of reviews from Trustradius to determine what the top pros and cons of the software are, as well as what Use Cases it excels in.
Which is better for you: UKG or ADP? (small and mid-sized companies)
An overview of the UKG Pro product, including its best features, user sentiment, and recommendations on who the product is a best fit for.
UKG Pro Product Tour

UKG Pro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesUltiPro Global HCM captures country-specific localizations for over 65 countries
Supported LanguagesUS English, UK English, Canadian English, Canadian French, Spanish, Brazilian Portuguese, Dutch, German, Italian, French (France), Filipino (Tagalog), Malay, and more

Frequently Asked Questions

UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.

ADP Vantage HCM, Workday Human Capital Management, and ADP Workforce Now are common alternatives for UKG Pro.

Reviewers rate Direct deposit files highest, with a score of 8.8.

The most common users of UKG Pro are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 564)

User Friendly

Rating: 9 out of 10
April 19, 2021
BF
Vetted Review
Verified User
UKG Pro
15 years of experience
We use it across our entire organization. We currently use time management, UKG Pro, payroll, recruiting/onboarding, and tax services. I was not around for the implementation of this, and it could have been set up better.
  • Time management
  • Garnishments
  • Tax services
Cons
  • Takes too long for service requests.
  • We continue to have tax issues, help desk tickets are outstanding for months.
It is fairly user-friendly, and seems very robust IF set up correctly.

User Friendly

Rating: 8 out of 10
August 09, 2021
BP
Vetted Review
Verified User
UKG Pro
1 year of experience
Our whole organization uses it. Our employees utilize it to see their paychecks, check phone numbers for their coworkers and do employee reviews. We are also starting to become paperless so our employee documents are living in UKG. It's nice that phone numbers are always accessible for other employees and that my HR Staff across cities can help the other sites by the paperless options we have.
  • Easily accessible
  • User Friendly
  • Modern Layout
Cons
  • Reporting - going back to edit you have to go start over instead of just editing one thing
I would recommend to any HR professional I know. It is the most user friendly and I can personalize it to how I want it to look, which is very exciting.

User Friendly

Rating: 10 out of 10
August 13, 2021
HL
Vetted Review
Verified User
UKG Pro
1 year of experience
We are currently using the UKG Pro with the Payroll module. It is currently used by our entire organization however we do not have all modules turned on yet. As needed basis.
  • Reporting
  • Payroll Processing
  • Easy to use
  • User Friendly
Cons
  • BI Reporting - A bit complicated for new users
  • PTO Plans in real time (when vacation is entered into the gateway, it auto reduces the available balance on the EE profile).
  • Eliminate the need for security questions when resetting password
For our business it is the perfect software. Being new to the company and UKG I haven't had a lot of time yet to dive into the system and see what functionality can [be] improved or turned on to make it even better. Super easy to train new users.

user friendly system for all....

Rating: 9 out of 10
December 15, 2021
FJ
Vetted Review
Verified User
UKG Pro
7 years of experience
Process payroll through UTM - Time management for all timekeeping needs. Process payroll through UKG Pro. Collaborate with Tax and Payment services for all tax and garnishment needs for our company. Use multiple time-off plans for our team and help maintain accounts.
  • Reporting in Business Intelligence is friendly
  • Transmission of payroll through gateway is seemless
  • Fully integrated system is a plus
Cons
  • Payment Services - NTR is non existent and cases not managed in a timely manner
  • Time Management - updates cause issues with previously configure items
  • Mobile App - Not as fluid as it should be for users
Great integrated system for Onboarding through Time Management. Our managers like the fact that they can process the onboarding online before the hire date so the employee is able to start day 1 with very [few] issues. Timecards and access are generally ready within 24 hours of the hire date. Payment Services for Tax filing have been a nightmare! Delay and lack of response for several cases that have been escalated up to our Account Manager who also has been frustrated with the lack of response/acknowledgment received.

UltiPro: A User-Friendly HR and Payroll System Solution

Rating: 10 out of 10
December 21, 2015
LJ
Vetted Review
Verified User
UKG Pro
3 years of experience
Our organization uses Ultipro company-wide for various human resources tasks. We use Ultipro for payroll, Business Intelligence reporting, recruitment and staffing, benefits administration (including ACA reporting), time management, and performance management. Our field managers use the Ultipro self-service feature and helps HR partner with them on daily HR administration tasks.
  • Client support -- we have an incredibly talented account manager and reaching the technical support team for urgent issues is excellent.
  • Reporting - the Business Intelligence module provides flexibility to create complex reports.
  • Time Management - we recently implemented this system and our payroll process is much more streamlined.
  • PPACA reporting - Ultipro provides a tool to make ACA reporting simple and we are using their print services for 1095-C mailings in 2016.
Cons
  • Updates and releases -- occassionally product updates cause minor glitches in system performance. Additional testing prior to release would be helpful.
UltiPro is best suited for an organization that has responsive field managers and where there is a strong support person in human resources and payroll. The HR/payroll contact has to become a guru -- and be accessible for password resets and procedural questions and support. These UltiPro experts must be willing to embrace technology and learn to utilize the Business Intelligence module to take advantage of creating complex queries and reports.
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