Great overall analytics platform for nimble and scaling organizations
We have really enjoyed using Zoho Analytics at our organization. What we really love about it is how easy it is to connect data sources of …
Starting at $50 per month
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What is Zoho Analytics?
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
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Popular Features
- Customizable dashboards (111)8.585%
- Report sharing and collaboration (114)8.585%
- Drill-down analysis (109)8.080%
- Formatting capabilities (113)7.575%
Reviewer Pros & Cons
Pricing
Basic
$30
Cloud
0.5M rows, 2 users
Professional
$30
On Premise
per user per month billed annually
Standard
$60
Cloud
1M rows, 5 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/reports/zohoreport…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $50 per month
Features
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is Zoho Analytics?
Zoho Analytics is a self-service BI and analytics platform that enables users to analyze their business data and create insightful reports and dashboards to drive informed decision-making. The recent launch of Zoho Analytics 5.0 adds a data preparation tool.
It helps users create and share reports with no IT help, and is presented as a fit for enterprises because it exceeds all their data cleaning and analytics requirements on a single platform.
Zoho Analytics and DataPrep can be purchased as individual apps to supplement other systems, or together as a complete, natively integrated platform. Individually, Analytics provides a broad range of analytics and reporting capabilities, while DataPrep provides all the tools necessary to streamline the data preparation process in a large organization.
About Zoho's comprehensive Analytics platform:
Zoho DataPrep: An augmented self-service data preparation and pipeline service . Connects, models, cleanses, transforms, and enriches data for analytics.
Upload any data: Securely upload spreadsheets and other tabular data (like CSV, TSV, XLS and HTML files), or add data directly using the spreadsheet-like interface.
Push data from any application: Push data from hosted or in-house (behind firewall) business applications and databases.
Analyze data visually: Visually analyze and build insightful reports and dashboards with a drag-and-drop interface.
Use a range of reporting components: Use a variety of charts, pivot tables and tabular view components to build reports and dashboards.
Analyze data collaboratively: Develop reports together with colleagues. Share with each other for better decision-making.
Embed reports anywhere: Embed reports and dashboards across websites, blogs and applications for wider consumption.
Query with SQL: Create powerful and flexible reports with SQL queries written in any database dialect/syntax.
Experience a highly secure platform: Zoho Analytics is governed by strong Zoho Security Practices, including support for a secure encrypted connection
Enhanced augmented analytics: Zia insights, conversational analytics, forecasting models, and what-if analysis.
Data stories: Create presentations through slideshows and portals
Zoho Analytics Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
- Supported: ETL Capability
- Supported: ETL Scheduler
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
- Supported: iFrames
Zoho Analytics Screenshots
Zoho Analytics Videos
Zoho Analytics Overview
Case study: Aedgency
Overview of Zoho Analytics
Advanced Analytics for Salesforce CRM, powered by Zoho Analytics
Case study: Luxer One
Case study: Aedgency
Zoho Analytics customer testimonials
Zoho Analytics Integrations
- Zoho Creator
- Zoho CRM
- Google Analytics
- Google Analytics 360
- Google Drive
- Dropbox
- Dropbox Business
- Box
- Xero
- QuickBooks Online
- Zoho Projects
- Zoho Books
- Zoho Recruit
- Zoho Campaigns
- Zoho Survey
- SurveyMonkey
- Mailchimp
- HubSpot CRM
- Teamwork.com
- Zendesk Suite
- Stripe Payments
- Zoho Desk
- Teamwork Desk module
- Microsoft Advertising
- Zoho People
- ManageEngine ServiceDesk Plus
- Microsoft Dynamics 365
- Google Ads
- Alchemer
- formerly SurveyGizmo
- Microsoft OneDrive
- Salesforce CRM
- Zoho Docs
- Zoho BugTracker
- ManageEngine SupportCenter Plus
Zoho Analytics Competitors
Zoho Analytics Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, Spanish, Portuguese, French, German, Italian, Dutch, Japanese, Chinese, Japanese, Russian |
Zoho Analytics Downloadables
Frequently Asked Questions
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
Zoho Analytics starts at $50.
Reviewers rate Multi-User Support (named login) highest, with a score of 8.9.
The most common users of Zoho Analytics are from Small Businesses (1-50 employees).
Zoho Analytics Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
Reviews
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February 28, 2024
Simple dashboards quick and easy
In my organization, we have all our important data inside Zoho Analytics, and it is something that we keep growing every day. With all data in one place it is easier to generate reports and dashboards for all our business needs, and also analyze the performance of campaigns for our clients.
- Charts and Reports.
- Pivot Tables.
- Dashboards.
- Better UI for query tables.
- Revision history (to revert alterations).
- Backup system.
May 08, 2023
Zoho helps me help you.
Our organization uses Zoho Analytics to build reports around data that is being captured in our electronic case management system. We generate reports and or dashboards to help further analyze how our programs are doing as well as how our clients are progressing. This includes demographic reports, clients served, # of touchpoints per client, as well as very specifics tied to each client.
- Pull quantitatives from qualitative information.
- Visualization of the data.
- Allows for a good "read" of where your program is in terms of goals.
- Drilling down within the data.
- Using the data to then see the end user (client).
- Modernization of visuals (dashboards).
We initially used Zoho CRM and then after the successful adoption of CRM, we also used the Zoho Analytics BI platform for Business Intelligence and Insights on Deals. We primarily use it for Sales and Lead Generation Insights and our use case is of simple to medium complexity. We use analytics to create some simple dashboards from our CRM data or data from other lead generation and prospect hunting channel.
- It gives a single unified view everyday for our sales team to look at to track their progress and the progress of their peers in achieving the targets
- It helps Account Executives to analyse their sales pipeline and find out the score for each deal and any high potential deal that is not getting enough attention
- Some of our consultants have built very powerful stories on how and what impacts sales using storyboards and they are well understood by senior leadership
- Some advanced AI techniques for customer segmentation (like clustering), etc. using standard algorithms like k-means etc. is not available or difficult to use
November 10, 2022
A must-use tool for Zoho One users!
As a Zoho One customer we use many Zoho apps, and use the native reports within each app. However, to gain deeper insights across our Zoho apps, we've integrated many of them within a workspace in Zoho Analytics to blend our Zoho data to analyze all aspects of our business.
- Integration of data from our other Zoho apps.
- Report types and KPI options to create insightful reports.
- Packed with features for all business intelligence reporting.
- The number of pre-built reports that are generated when a Zoho app integration is set-up is nice, but at the same same cumbersome in the fact that it forces you to scroll through many reports or use the search feature.
- The sync with other Zoho apps is not real time.
- The learning curve for me has been a bit steep, but for others this may not be the case. My background is not analytical or data related so I've had to learn with patience.
November 07, 2022
Best bang for the buck by far.
Score 10 out of 10
Vetted Review
Verified User
We use this to consolidate data between our admissions process and our SIS(student information system). It helps us to see the life cycle of our applicants and students and to gather real-time data. This product is used between data analytics and engineering to help further our goals and retain applicants and students.
- Data consolidation.
- Data manipulation.
- Data visualization.
- More visualization metrics.
- More learning resources.
August 31, 2022
Great software to analyze your data
Score 8 out of 10
Vetted Review
Verified User
We use Zoho Analytics to study different types of data and turn them into easy to understand analytics, which are very customizable and comprehensible. Zoho Analytics allows us to import data from any type of service into the platform and it has been a great ally at helping us understand our marketing and sales data, making it more intuitive for us because we are able to create reports and insights in a few clicks and automatically turn it into different charts or pivot tables which can help us view our data in a more simple and fragmented way. I think that this software covers a great range of data and the process is very automated, and we have been able to save a lot of time using this analytics service because it produces reports in a short time and we have been able to take smarter decisions in different marketing-related projects and create a smart business budget that works well.
- The wide range of charts available to analyze the data makes this software very attractive and intuitive.
- It has the ability to collaborate with other team members inside the software and it helps take more insightful decisions around different reports.
- Zoho Analytics has a lot of variety when it comes to supported files type. I can import different data in different file type and I know that it will be supported by Zoho.
- The smart assistant tool has been very helpful in generating many reports automatically when needed and it has also been of great help when it comes to forecasting.
- It definitely has a steep learning curve and it can be quite overwhelming, especially with the lack of proper support and tutorials on how to use the features to get the right results.
- I would like to see more code-free features because some of the tools require some level of coding experience which makes the experience difficult.
- There is not much customization available for the query tables.
We review our key performance indicators within the Zoho Analytics space. We currently use data from both Zoho & outside sources.
- Flexible
- Ease of use compared to other data visualization tools.
- Allows further access to the current Zoho Suite.
- Doesn't push back into Zoho modules.
- Visualization options are limited compared to competitors.
- ETL options aren't as advanced as competitors (Power BI for example).
April 27, 2022
The New Home Of Prescriptive And Predictive Analytics!
Our business is a marketing, sales, operations, and installation business. We have 11 departments and all need to share data to create a single source of truth. We had data in Zoho CRM for our marketing and sales teams, and we also had data in Zoho Projects for our Operations and Installations team. By utilizing Zoho Analytics we were able to merge the data together into a single platform by using data syncing. With all the information contained within Analytics, we are able to report and visualize the front and back halves of the business model. Doing so allows us to gain deep insights into all the milestones of a customer's journey. We have been able to make smarter business decisions as a result of the information Zoho Analytics has provided which has to lead to our company making the INC 5000 list 2 years in a row.
- Allowing various types of data visualizations
- Creating reports and dashboards that can be easily shared and accessible online
- Deliver scheduled reports via email to various email groups
- Sync with 3rd party software, such as Google Drive, to pull in data tables
- With so many folders in Reports, it would be nice to have a collapse all folders option
- A trouble tickets tracker would be helpful to keep up with various case numbers in a central place
- The support can be difficult to get a hold of at times for real time assistance
We are using Zoho Analytics to collect data and analytics from our company, as well as other companies, to know how the market is doing in real-time. What I like most about this software is the live connection of external data and pixel reports and its customizable dashboards, to tailor it to our brand.
- This software allows us to print the report in pdf format, which makes it easy for us to view and share the reports with clients and partners, without problems and file incompatibility.
- It also allows uploading files from various sources such as Excel, Oracle, text files such as CSV, HTML, etc., as well as receiving and sending data from the cloud or local database, for the creation of reports.
- It allows for the publication of the reports made on the company's website, blogs, and applications so that everyone can be informed of the data and analysis.
- Can be intimidating software, especially for people who don't have a lot of coding knowledge, so it takes some time to learn.
- I would like to see more help desk support or instructional tutorials to better guide us in the use of the software.
- I would also like them to present templates to create reports more automatically and quickly.
November 10, 2021
Zoho Analytics is a competent BI solution for general business users available at an attractive price
We currently pair this with our Zoho Desk product to deep dive into tickets from various departments.
- Filters our specific data point.
- Helps us make real time decisions.
- Makes the data more shareable to non IT people using dashboards.
- There's a learning curve - can be challenging compared to some competitors.
- Formula editing or customization can be troublesome.
- Initial setup could be smoother.
October 07, 2021
Great Company Overview for Executives
I use it across the company to look at customer flows and communications between departments or even different people in the same department. We are working to improve our customer experience through consistency in how information is delivered/received.
- Dashboard view of various reports.
- Integrates across the ZohoOne platform.
- Ability to run automatic reports or ad hoc reports with ease.
- Additional integrations to pull info from other online networking sites—NextDoor, Alignable.
October 01, 2021
Zoho Analytics - Get All the Data You Need
We use Analytics to track all important metrics and data across our company. Dashboards are [created] by our leadership team, but can be accessed by everyone.
- Different visual options for data.
- Tons of customization options for data reporting.
- [Difficulty] figuring out which formulas to use.
- [Difficulty learning] how to code [the] formulas.
May 20, 2021
Great product but support could be better
Zoho Analytics is used by our sales and client relations team to have a running dashboard of all of our sales numbers. [We also use it for] our client outreach data and figures that we would share with clients and also prospects who we are trying to sell. It helps us save time and prevent duplicate work by having one central place for data visualization.
- I love the amount of ways that there is to view data and create reports.
- Integrations are super easy to configure and do not take a ton of work.
- Initially learning the product is pretty easy, at least to get in and access current reports.
- Initial set up definitely takes some time to be able to configure.
- The AI assistant I do not think is ready for prime time yet and could be improved before adding this feature.
- Editing charts and graphs can be difficult and tough to manage.
January 30, 2018
Very helpful for making quick reports
Zoho Reports is a user-friendly application. There are many reports to choose from a list which allows for quick reporting on the projects and events without too much development work and implementation required. Zoho Reports gives you the ability to automatically email reports to the team, which is very helpful. Dashboard creator is very easy to use as well. it's really great being able to automatically generate dashboards.
- Integration with Zoho suite of apps and other databases
- Reporting with many types of reports/charts/graphs
- Features like report sharing, mail scheduling features are extremely useful.
- High learning curve if you need more advanced functionality and customization.
- Post level-1 customer support should be improvised for better turn around time.
- You can not use "save as" for all reports
We used Zoho Reports to track project and task progress with Zoho Projects. While Zoho Projects did supply graphs and charts, the easy-to-connect Zoho Reports app made it easier to do in-depth reporting and analysis of Projects data. It is an easy one-stop solution for small to mid sized businesses who need a reporting module connected to a project/task planning app and a CRM.
- One small but important feature that I like is that I can show dates by ISO week, this is very helpful for multi-year reporting within a business that works and speaks by ISO week.
- Zoho Reports is a good tool to use for data reporting from Zoho Projects. Very useful if you are already in the Zoho ecosystem.
- We use this tool to provide reports to leadership and review team goals. This is very helpful for users who do not use Zoho Projects but want information on day-to-day operations and goal setting.
- UI needs a bit of an update to match the rest of the Zoho ecosystem
- There is bit of a learning curve, which is not as "steep" as other BI/reporting tools
December 19, 2017
Zoho Reports - a must have add-on with Zoho CRM
We use the Zoho Reports for two different sales teams, onboarding, account management and support. Zoho Reports allows us to gather data at a company level, but then also be able to break it down to a department and team level too.
- Easily sync data with our CRM to provide more detailed look into our metrics.
- Reporting options make it easy to display the information needed for each manager.
- Scheduled reporting helps free up my time to do other tasks.
- A bit of a learning curve to begin with and so there could be some additional materials to help get started easier.
April 20, 2016
Zoho Reports is powerful and affordable.
We use Zoho Reports to pull data from the CRM for ourselves and our customers.
- It pulls data from a live database.
- It pulls data from reports.
- I can upload data.
- This is a fantastic application. Perhaps some links to tutorials would help, especially when I'm adding a column or formula.
March 08, 2016
Great solution to learn, deploy and share in no time!
Score 10 out of 10
Vetted Review
Verified User
Zoho Reports is a complement solution we use for our BI (Microsoft Environment). It's currently deployed on a specific project and allows us to create, manage, and deploy data reports for around 30 users. We choose to use the Zoho solution because: 1. It is SAAS, 2. Learning curve is easy. 3. Pricing model is adequate. 4. Support and experience we have had with other applications sold by Zoho.
- Ease of use and learning
- Visualization and dashboards
- Advanced tools
- Advanced formulas
- Deployment simplicity
- ODBC connection is not simple (requires some work)
Our customers include large retail chain stores. In our product, we provide some big-data insights to our customers. We use Zoho Reports to come up with customised reports for our customers, tailor-made to fit their needs. With Zoho Reports, we are able to offer a consultancy service to our customers who want more than what our standard reports can provide.
- Zoho Reports connects with our API endpoint to import data into Zoho Reports. It does this quite well, without enforcing specific schema restrictions on our data. Our data is stored in NoSQL database, and our API endpoint produces JSON data documents, each with different structure depending on the dataset being requested. Zoho Reports automatically interprets our data, and converts into a set of rows and columns.
- Once our data is imported into Zoho Reports, creating different type of visualizations is a breeze. Zoho Reports enables us to create many types of charts, dashboards, pivot tables and more.
- Zoho Reports has this feature called "Custom Formula", that allows us to create new columns in the data that are computed by applying various transformations to existing columns. For example, we are able to create a "Is Weekday" column by applying custom formula on our "Date" column. This "Is Weekday" column enables us to create visualizations that compare weekday vs. weekend performance numbers of our customers' shops.
- The visualizations are "live". Zoho Reports can be set up to pull data from our API endpoint periodically (e.g. once every day). As the data gets updated, so do all the visualizations. We are able to publish these "live" visualizations via permalinks or embed them within another web page, so that our customers always see the most up-to-date visualizations.
- Scheduled emails is another great feature. Once we set up a tailor-made report/dashboard for our customer, we are able to set up scheduled emails. Once set up, Zoho Reports automatically sends emails to our customers with the up-to-date copy of visualizations as attachments.
- There is a fair bit of learning curve before you can get productive with Zoho Reports. It is not so steep that it'd scare off users, but it does take some effort to get used to the various features and options in Zoho Reports.
- A private hosting option would be really good to have, as some of our customers might have data security concerns. Although Zoho Reports takes good measures to keep the data safe and secure, the data still gets imported from our cloud servers to Zoho Reports servers. This can be a concern for some users, for example large corporations or government entities who have their own private cloud infrastructure.
- Editing of column names could have been easier. At the moment you have to right click on each column > click rename > type new name > Save. On save, the entire table is reloaded and the view focuses on the left-most column, instead of the column just renamed. If there are more than 5 or 6 columns, this quickly becomes irritating because you end up having to scroll to the right to get to the next column you want to rename.