Useful for identifying intent!
We used ZoomInfo Sales to understand how we can find out who key decision makers are and where they stand in their buyer journey using the …
Overview
What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven…
Recent Reviews
How ZoomInfo Sales Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Advanced search (653)7.979%
- Company information (649)7.878%
- Contact information (653)7.474%
- List quality (641)7.373%
Reviewer Pros & Cons
Sales and Marketing Associate
Advanced Surfaces Corporation (Construction, 51-200 employees)
Video Reviews
4 videos
Product Review: ZoomInfo Gets Customer Data & Leads Onto The Desk of Sales Faster & Easier
02:16
Product Review: ZoomInfo's Real Time Data Streams Allow Sales To Keep Business Up to Speed
03:32
ZoomInfo Optimizes Outreach to Improve Sales: Product Review
02:43
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What is ZoomInfo Sales?
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals…
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is ZoomInfo Sales?
ZoomInfo SalesOS is a go-to-market platform for B2B companies offering a database of insights, intelligence, and purchasing intent data about companies and contacts.
ZoomInfo layers additional tools on top of the intelligence—such as conversation intelligence (Chorus), sales engagement (Engage), and data orchestration (RingLead)—to help users engage with prospects and customers.
By integrating all of these tools with the other key systems already in use, ZoomInfo helps go-to-market teams to be more prepared and well equipped to close more deals and hit their number.
ZoomInfo Sales Features
Prospecting Features
- Supported: Advanced search
- Supported: Web browser extension
- Supported: Identification of new leads
- Supported: List quality
- Supported: Email contacts
- Supported: Direct dial contacts
- Supported: List upload/download
- Supported: Ideal customer targeting
- Supported: Load time/data access
Sales Intelligence Data Standards Features
- Supported: Contact information
- Supported: Company information
- Supported: Industry information
Data Augmentation & Lead Qualification Features
- Supported: Salesforce integration
- Supported: Company/business profiles
- Supported: News updates
- Supported: Web traffic insights
- Supported: Prospect tracking/following
- Supported: Alerts and reminders
- Supported: Data hygiene
- Supported: Automatic data refresh
- Supported: Tags
- Supported: Filters and segmentation
- Supported: Salesforce opportunity creation
- Supported: Ability to append contact, lead, and account level data
Sales Intelligence Email Features Features
- Supported: Automated initial emails
- Supported: Sales email templates
- Supported: Engagement tracking
- Supported: Gmail integration
- Supported: Exchange integration
- Supported: Marketing automation integration
ZoomInfo Sales Video
RevOS is built around ZoomInfo's comprehensive B2B data. The Data can be put into motion to help connect with the next customers at precisely the right time.
ZoomInfo Sales Integrations
ZoomInfo Sales Competitors
ZoomInfo Sales Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
ZoomInfo Sales Downloadables
Frequently Asked Questions
ZoomInfo SalesOS is a modern go-to-market platform for B2B companies. SalesOS helps find buyers based on an Ideal Customer Profiles (ICP), advanced company attributes, and accurate contact information in B2B. It is used to identify the next customer using data-driven insights and buying signals that reveal companies that are ready to buy.
Reviewers rate Salesforce integration highest, with a score of 8.3.
The most common users of ZoomInfo Sales are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(1667)Attribute Ratings
Reviews
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September 12, 2023
How ZoomInfo has streamlined our sales processes
We use Zoom Info mainly to prospect potential clients and compare contact information and the hierarchy and geolocation of the companies we work with. Some features like the Intent banner are very useful to us since we can focus 100% on companies that are currently looking for the type of solutions and products we offer. Zoominfo's filters have turned out to be quite accurate, which saves us a lot of time.
- filters are quite accurate
- export information swiftly
- compatibility with CRM platforms
- information is up to date
- contact information accuracy
- add more export options
September 01, 2023
Get it!
We just started using ZoomInfo, and already find it really helpful with day to day activities. The sales guys are using it every day to find the right people to talk to. The Salesforce integration is great, as well. We've been in contact with people we haven't had access to before. The sales team uses ZoomInfo as part of their daily routines. We don't have to comb through old data or 'pound the pavement' anymore, but are able to filter down to discover the exact person we need.
- Finds contact info for upper level managers; we have been able to get in front of decision makers
- Integrates into Salesforce; it's easy to toggle back and forth between ZoomInfo and Salesforce using the ZoomInfo Chrome Extension
- Using Engage, we can call or email from the platform; this provides us an easy way to better target the right people
- ZoomInfo's export to Engage sometimes lags, and can take an entire day to see the contact list in Engage
- Sometimes exporting to Salesforce isn't always seamless, since the account names can be different, and aren't always found when searched for on ZoomInfo
- Sometimes, we see an error message saying there is a duplicate contact already in our database, when there isn't one
August 30, 2023
ZoomInfo SalesOS is simply the best
ZoomInfo SalesOS helps me fill in the missing gaps with contacts not in our current database. New contacts are updated and added all the time which is invaluable for me building out our account profiles. I estimate 50% of my opportunities were found using ZoomInfo SalesOS. The platform is also amazing with the ability to link and directly add new leads or contacts into our CRM this saves a tremendous amount of time and increases accuracy while eliminating duplicates. The contact database is rich and accurate with the ability to easily filter to find the most relevant prospect by industry, geography, company size, revenue etc. It's I think the best tool out there for finding new business. Lastly, I can only add the training and support are outstanding.
- easily adds leads to existing CRM tool
- easily filters to best contacts
- remains up to date with new contacts
- Create multiple buying committee profiles
- Reverse search for leads using company name location and title etc
- Add a warm contact outreach to help identify most receptive prospects
August 08, 2023
ZoomInfo OS is Still the Leader in Data Accuracy
We use ZoomInfo SalesOS to get accurate contact info from decision makers in our target markets. This helps our BDR team be more productive in their outreach and ultimately book more demos. It also helps ensure we have accurate email addresses for email marketing purposes. Finally, we use this data to do extremely targeted advertising campaigns on social media using email matching from business email addresses.
- Accurate business email, direct phone, and mobile numbers.
- Granular filtering abilities
- Up-to-date database
- Management/merging of duplicate contact records
- Ability to export contacts to Hubspot from mobile app
- Quicker removal of stale records from database
August 07, 2023
Zoominfo - contact information by the click
Score 7 out of 10
Vetted Review
Verified User
We use zoominfo for contact information of the decisions makers in our client organisations.
we then transfer the contact information to hubspot & further carry out cold outreach & cold calls
this product helps us find the right email id & contact number with out which we would not be able to reach put to our clients.
zoominfo is a must if you want to reach our to potential clients within & outside your country
we then transfer the contact information to hubspot & further carry out cold outreach & cold calls
this product helps us find the right email id & contact number with out which we would not be able to reach put to our clients.
zoominfo is a must if you want to reach our to potential clients within & outside your country
- Provide valid email addresses
- Provide a email id accuracy score
- Provide phone numbers
- Provides overview of the organisation that your are looking for
- I think a feature that Seamless.ai has .that is about being able to modify email ids & get a score of accuracy
- 3 options of email ids if the accuracy score is less . (Like Seamless.ai)
- A directly option to see if the contact is already added in hubspot through the extension
August 01, 2023
ZoomInfo SalesOS = GateKeeper's Kryptonite!
Each sales rep has a zoom login. It eliminates the gate-keeper issue while cold calling by getting the direct contact info you need
- Get cell numbers
- multiple options at a title/position
- mobile is easy to use
- the cost
- lack of payment plans
- up to date information is hit or miss lately
July 19, 2023
Zoom is a great tool but, still needs improvement
I use it daily with our Salesforce app looking up current contacts to call
- Gives you email addresses
- Contact phone numbers
- making sure that the contact is with the right company,
- removing contacts and adding them to their new employers list of contacts
- some of the contacts still listed in zoom have been gone for years
- contact not accurate or outdated
July 18, 2023
ZoomInfo SalesOS - "Better than all the rest"
I do about 95% outbound prospecting and 5% inbound. For inbound, I need to search for phone numbers and verify emails, as well as company revenue. For outbound, I am searching for contacts for select accounts that I work with. I need to identify the personas and contact information.
- It allows for seamless export to CRM
- It provides company info including revenue at a glance
- It provides ALL the needed information on one easy to understand page
- The contacts listed in "Intent" is just a best "guess" who might be interested in your industry.
- It sometimes provides results for companies I am not filtering for.
- Some of the data is missing, like LinkedIn profile link or inaccurate.
July 03, 2023
This is NOT for the Small business to small business user! I would give 0 stars if I were able to.
Score 1 out of 10
Vetted Review
Verified User
ZoomInfo SalesOS was purchased based on the sales agent telling me that the product will provide quality lead generation for companies with 0-5 employees. I clearly explained I am a small minority owned start up business with zero clients at this time and was going to use this to generate sales/leads for my business. He was able to pull up some companies and without going into depth, what he showed me made me feel it was a wise investment. The actual use of the product and experience after that is an entirely another case. I will NOT recommend the product to any SMALL business; in my experience, there is no trial period, and no way to have them honor what they claim is a guarantee. I will explain below.
Upon initial use of the service, I found that the information I was sold on being able to use the product was NOT the case in reality. The information for this size prospect company is either missing or inaccurate. IN THE FIRST 30 days, I attempted to contact and let them know. In my experience, the only people who respond is the AR team when they want money. (or after you pay them upon receipt of the invoice, they continue to contact you until their system updates 3 days later...) My account manager, once he finally responded, offered upgrades. In my opinion, again proving that they are NOT considering what I am saying. In my opinion, their product is NOT providing the quality information as promised for my size prospect. I then attempted to get them to honor their quality guarantee. In my experience, when they FINALLY put me into contact with their legal dept, they used their crafty legal terms to sneak in and make it impossible for them to be at fault. In my experience, there is no recourse or anything you can do even though they are at fault and not honoring the contract as it was sold. Basically, if you sign up for their product, regardless if it is as they promised, in my opinion, you are stuck with the USELESS product and have to pay for it. I DO NOT recommend this for any small business. Apparently, in my opinion, the sales agents care about making their sales numbers and profits and not if their product is actually usable for their small business client.
Upon initial use of the service, I found that the information I was sold on being able to use the product was NOT the case in reality. The information for this size prospect company is either missing or inaccurate. IN THE FIRST 30 days, I attempted to contact and let them know. In my experience, the only people who respond is the AR team when they want money. (or after you pay them upon receipt of the invoice, they continue to contact you until their system updates 3 days later...) My account manager, once he finally responded, offered upgrades. In my opinion, again proving that they are NOT considering what I am saying. In my opinion, their product is NOT providing the quality information as promised for my size prospect. I then attempted to get them to honor their quality guarantee. In my experience, when they FINALLY put me into contact with their legal dept, they used their crafty legal terms to sneak in and make it impossible for them to be at fault. In my experience, there is no recourse or anything you can do even though they are at fault and not honoring the contract as it was sold. Basically, if you sign up for their product, regardless if it is as they promised, in my opinion, you are stuck with the USELESS product and have to pay for it. I DO NOT recommend this for any small business. Apparently, in my opinion, the sales agents care about making their sales numbers and profits and not if their product is actually usable for their small business client.
- Selling you on their product.
- Customer Service
- Accuracy/Quality of information on prospect companies
- Honoring their guarantee
June 19, 2023
Actionable insights, always provided
ZoomInfo SalesOS greatly assists my team's prospecting efforts in Latin America. Though we work with other vendors, ZoomInfo's reach is unmatched and truly provides great contact quality. It provides us great means to establish direct contact with the companies and organizations we want to support.
- Provides deep insight on company update
- Great contact quality
- A true catalyst in organizing outreach data and strategy
- Contacts with no emails; maybe putting their direct line or HQ line to call?
- Making more contact info available per page
June 12, 2023
Great tool for lead info
I use it for prospecting potential pursuits. This solves a lot of issues because ZoomInfo SalesOS provides me phone numbers and business emails. It is not 100% accurate, but most are, and it always points me in the right direction. I use it against some other sales tools we have, but ZoomInfo SalesOS is the main space I live in.
- Provide current title of lead
- Provide Business emails
- Provide Mobile phone number
- Provide direct office line
- Better search function
- Cleaner looking dashboard
June 08, 2023
Zoominfo-great for prospecting
I regularly use Zoominfo to identify contact information and generate alerts for buyers who match my ideal customer profile, and then directly import companies and contacts into Salesforce, then imported into Salesloft for email and phone prospecting/outreach. The connection between Zoominfo and Salesforce work great. I like the email alerts when new contacts are added to my predetermined criteria. My primary concern is that I regularly encounter contact information that is outdated. But overall I like using Zoominfo.
- Great Salesforce integration
- Regularly adds new contacts and companies
- Often has link to prospects LinkedIn profile
- Outdated contact information (email address/phone)
- Prospects no longer with company
June 07, 2023
Hefty Price Tag, Decent Utility
We use Zoominfo for sales intelligence and prospecting. It allows us to narrow our efforts to very specific buyer personas and industry verticals.
- Vast amount of data
- UX is pretty straight forward with a little familiarity
- Ability to narrow target and pull lots of information
- Salesforce and Salesloft integration
- Contact info is very hot or miss. Sometimes there are multiple phone # and emails to vet.
- Information can be outdated, it doesn't seem to update often.
- Intent signals appear to be relatively unreliable.
- Not helpful for targeting early stage companies, there just isn't much info, if any
Zoom helps me find the right contacts and their contact information, as well as details about job description and upcoming initiatives.
It helps me with contact accuracy and building pipeline to close deals soon than later.
Being able to sort by departments helps me find the right contacts for the solutions that we provide.
It helps me with contact accuracy and building pipeline to close deals soon than later.
Being able to sort by departments helps me find the right contacts for the solutions that we provide.
- Easy to import contacts
- Great process for signing up for alerts and news.
- Great Integration with CRM
- Provides additional company information about competitors
- Leads can be received in real time
- more frequent contact updates
- sorting contacts by excluding existing crm contacts (improve the accuracy)
- provide better buying signals on sign in for you company and contacts
- sync with LiN
June 05, 2023
Zoominfo SalesOS Product Review
Prospecting new clients within my territory. The tool quickly identifies correct contacts and contact information. Also helps uncover new potential clients. The product is user freindly and the salesforce integration is effienct and effective for tracking, The org charts help you identify descision makers that you may not have know otherwise. I highly reccommend this tool.
- Identify decision makers
- Identify potential company who may be looking for my services
- Identify correct contact information
- Updated contact information is sometimes incorrect
- overall downtime of the tool is more often than I would prefer
I use ZoomInfo to research and build a list of potential clients. I have also used it to upload old contact lists into and automatically update where people are now working or if their job title has changed. Uploading lists was seamless, and it updated in the background while I continued to work on other projects. Finding the correct contact at a company has always been a challenge and a real task when you call and ask for a specific position instead of a person. Normally the gatekeeper would send you to voicemail. When you look up the contact on ZoomInfo and call and ask for them directly, most time you speak to a real person the first time. Takes the long cold call task and makes it much quicker.
- Correct contact information at your fingertips.
- InSite's into who has viewed your company website recently.
- Ability to load outside information and ZoomInfo searches it automatically.
- Sometimes the contact information is out of date.
- It would be nice if you request and update a contact if you got a reply saying it was done or not.
May 15, 2023
sell more, faster with ZoomInfo
ZoomInfo allows me to quickly find information on prospective clients in a number of ways. If I need to quickly find out who makes purchasing decisions at a business I drove by that I would like to stop in at - I can do that using their mobile app. If I need to build a hyper-focused prospecting list for a call-campaign - I can do that using any of the rich filters. If I have information that I think would be valuable to share with a specific job title at companies in (x) industry, then I can quickly create a salesflow which enables me to, not only email a tailored list using {variables} for things like "name", "company", "industry", etc, but then will also allow me to easily track the progress and success of whatever action-items I create within the salesflow using their engage feature.
- build prospecting lists using rich filters
- email campaigns with {variable}
- quick search account information
- prospecting campaign success tracking
- automate communications with prospects and clients alike
- accurate and up to date information
- specific account/industry "scoops" (company "alpha" on your defined prospects)
- setting up an email campaign can be a little convoluted
- finding our account manager post sale was dificult
- onboarding new users
- CRM lite
May 15, 2023
ZoomInfo = Complete RIP-OFF!!
Score 1 out of 10
Vetted Review
Verified User
I used ZoomInfo for marketing automation and recruiting purposes. It was used to take executive candidates to market in a customized and targeted fashion, based on the candidate's specified requirements. ZoomInfo offered a platform which allowed for target list customization by way of filters.
- Export excel lists
- In my opinion, data quality is terrible
- In my experience, customer service sucks
- In my opinion, sleazy sales tactics
- Contract misdirection
- No options for reporting poor data quality
- Rude account management reps
May 11, 2023
I LOVE ZoomInfo!
I use this in order to gain connections with companies and candidates. This platform has been amazing to use and gain insight on industries.
I also love the fact that I can connect with candidates and that this platform works hand in hand with MANY other platforms to allow me an inside look at the companies and candidates I am looking at.
Thank you to those at ZoomInfo who work every day to make your user's experience easy and giving very useful information!
I also love the fact that I can connect with candidates and that this platform works hand in hand with MANY other platforms to allow me an inside look at the companies and candidates I am looking at.
Thank you to those at ZoomInfo who work every day to make your user's experience easy and giving very useful information!
- Makes it easy to connect with companies and candidates.
- Allows you to see pretty accurate data for companies.
- Allows you to get most all the information you need all in one platform.
- A little more up to date as at times I will export a list and some of the numbers do not correspond to the person I call.
- I would love to see a more friendly filter option for the mobile app as there are more options on desktop.
We use Zoom INfo for two purposes. The first is in support of validation of our BI data and the second is for new business development. Our Marketing Department uses the system as well. For development, Zoom Info is used within a cadence of prospecting with the use of content being sent based upon the contacts provided by Zoom Info.
- Provision of Companies, Contacts and the contact Data
- Automation of exports
- Provision of an Organization Chart for each company
- Timely Information
- Smaller companies need more focus
- Implementation and onboarding
- Better pricing for larger users
May 10, 2023
Amazing experience
1) I am able to easily Segment my target audience 2) I can directly run my Outreach campaigns and sequences from Zoominfo 3) Contact Accuracy 4) Industry wise , employee size wise segregation of customers which is very helpful for me 5) Scoop feature helped me secure new customer meetings by giving real time insights of what is happening in the organisation
- Scoop feature helped me secure new customer meetings by giving real time insights of what is happening in the organisation
- Industry wise , employee size wise segregation of customers which is very helpful for me
- I can directly run my Outreach campaigns and sequences from Zoominfo
- Not able to filter out contacts where Email Id is not present, its a junk for me
May 09, 2023
ZoomInfo Increased My Sales
ZoomInfo is amazing in supplying me contact info for those that i need to reach out to regarding marketing and advertising. Zoominfo supplies a lot of info regarding company industry, revenue, location, funding info etc...all of which is very helpful when prospecting. they also help to find local businesses in my area that fall into certain categories i am prospecting
- provide contact info
- company net worth
- company headquarters locations
- funding info
- C suite exec info
- not always accurate phone number
- not always accurate address
- not always accurate company industry
- not always accurate revenue
- not always accurate contact info
May 04, 2023
Awesome prosecting tool for Sales!
Score 9 out of 10
Vetted Review
Verified User
I am from sales development team, so reaching out to the potential customers is the important part of the job. So Zoominfo helps to profile the prospects from the target accounts. The biggest help that Zoominfo provides is in prospecting the target accounts. Reaching out to prospect whose contact is not there with us, it is so easy with zoominfo. Its advanced filter options makes it really convenient to search from the thousands of accounts. Its tag feature allows to group selected prospects based on criteria, which can be later accessed. This helps in organizing the task.
- Advanced Search - gives tones of filter options to improve search
- Contacts - provides contacts of the potential customers (prospects) particularly business emails.
- Exporting the contacts or list to external tools like outreach.
- Missing / outdated / wrong contacts.
- Search list shows only 25 contacts per page.
- Missing accounts
May 03, 2023
Zoom Info: wow
I use zoominfo to client prospect. I'll use the intent search to look for people interested or advanced search for a specific category. I'm in ZoomInfo every day making sure that I am able to prospect efficiently. This addresses when I cannot find a correct contact or their net worth to see if they have any money to use for advertising.
- the extension when googling or looking at LinkedIn
- estimating the net rev of a company
- helping find correct contact
- making sure contacts are accurate
- making sure company is still in business
May 01, 2023
A decent tool for data enhancement
CRM sales data is often incomplete with several missing fields such as employee count, industry, etc. Zoominfo company information is used to enhance CRM data as well as for sales data analysis. I have also used it occasionally for market analysis. The contact database is also often used in demand generation and targeting efforts.
- Large company database
- Large contact database
- Records are fairly complete
- Data can be integrated into CRM
- In my opinion, search function is a little kinky. doesn't always work well
- Chrome extension does not work half the time
- They have an employee range on the company page. For the longest time, I did not realize that you can hover on the employee range to see the actual count. Instead of hiding it thus, it should be more prominently placed
- I have sometimes seen that the web version of Zoominfo can have different employee counts