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ActiveCampaign

ActiveCampaign

Starting at $9 per month
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Overview

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

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Recent Reviews

TrustRadius Insights

Confusing and overwhelming user interface: Several users have found ActiveCampaign's user interface to be confusing, overwhelming, and not …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 28 features
  • List management (650)
    9.6
    96%
  • Standard reports (584)
    8.0
    80%
  • Dashboards (597)
    8.0
    80%
  • Email deliverability reporting (631)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.activecampaign.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Product Demos

3 simple steps to writing great emails using AI in 6 minutes

YouTube

Getting Started With Automation In 5 Minutes With Free Templates

YouTube

A/B Testing automations using the drag and drop builder (Case Study)

YouTube

Getting More Deals With This Automated Cold Email Outreach Tool

YouTube

ActiveCampaign Updates: AI Tools, and Advanced Segmentation

YouTube

Making Great Forms that get Great Leads in 2023 | ActiveCampaign Strategy

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.9
Avg 7.7

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

7.5
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

9.6
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

9.6
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.4
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

9.2
Avg 7.6
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Product Details

What is ActiveCampaign?

ActiveCampaign offers small teams a platform for intelligent marketing automation. According to the vendor, customers from over 170 countries use ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

ActiveCampaign Videos

Using automations to save time and push podcasts with Caspian Studios
Making more money using advanced Abandoned Cart Tool [eCommerce 2023]

ActiveCampaign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.

ActiveCampaign starts at $9.

Mailchimp, HubSpot Marketing Hub, and Klaviyo are common alternatives for ActiveCampaign.

Reviewers rate Integration with Microsoft Dynamics CRM and Integration with SugarCRM highest, with a score of 9.8.

The most common users of ActiveCampaign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(895)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly recommend ActiveCampaign for its CRM, email marketing, and marketing automation capabilities. They suggest that businesses in need of these features should consider using ActiveCampaign as it provides all these functionalities in one platform.

Another common recommendation is to take advantage of ActiveCampaign's onboarding and support services. Users recommend trying the platform and utilizing their resources to ensure a smooth transition and effective use of the software.

ActiveCampaign is often praised as a robust system for small businesses on a budget. Users appreciate the value they receive from the platform, making it an attractive option for those with limited resources.

Additionally, users recommend ActiveCampaign for email marketing purposes, often highlighting it as an alternative to MailChimp. It is seen as a helpful tool for creating and managing email campaigns.

Furthermore, some users suggest using ActiveCampaign as a means to build a business without relying on advertising. The platform's features and support are seen as instrumental in achieving this goal.

Lastly, users express satisfaction with ActiveCampaign's support team, describing it as amazing. They find the support available through webinars, live chat, and other channels to be helpful in maximizing their use of the platform.

Attribute Ratings

Reviews

(201-225 of 676)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We implemented ActiveCampaign a year ago and use it for our automated campaign management to acquire new customers for our personal training business.
  • Easy management of campaigns and data
  • Short learning curve
  • Some GUI dialogues are not matching the common standards one is used to
We just use parts of all the functionality [that] ActiveCampaign offers. For us, it is the currently best solution on the market and it solves all our needs.
Luis Alfonzo Camejo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is used to grow the company's email list and stay in contact with the members of our community. It is one of the most important pieces of the puzzle when it comes to building a strong brand and community.

It is simple to use, has GREAT customer service, and they'll go above and beyond to show you how to properly use the tool. In our company, it is the only solution we recommend when it comes to email marketing.
  • Their onboarding process is off the charts! They have a great customer journey that teaches you how to use their product.
  • Incredibly complex, surprisingly simple. Usually, complex software is difficult to use or has a long learning curve. ActiveCampaign is very intuitive and simple to use.
  • They have a great support system. Their customer support is easy to get a hold of and they have plans in place to answer any question you may have.
  • For what we use it it might have a little "too much", but it doesn't really affect our performance. It might just create a temporary distraction.
So far ActiveCampaign is the best email marketing software we have tried.

It has all the solutions that we need and more. Their customer service is ff the charts and will help you quickly with any issues you may have.

Lastly, their education program is great. Thorough resources and opportunities to get on calls with experts that can show you how to properly use and leverage the software to grow your business.

Totally recommend using ActiveCampaign as your email marketing software of choice.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Active Campaign as a way to build a relationship with our customers. In addition, we use it to follow up with visitors who abandoned their cart as well as signed up for our newsletter. While we don't use the full capabilities of the platform it has worked well in terms of helping us capture lost sales as well as utilizing it as a traffic source.
  • Automations
  • Campaigns
  • CRM
  • The interface tends to be slow at times where there is a delay
  • Some of the instructional videos are older and a little confusing to the beginner so they could be updated
  • Better pricing structure. Once you get above 10K addresses the price jumps quite a bit.
Its ability to get us into the inbox has been very helpful in allowing us to reach one of our main goals. That being to build a relationship with our current customers as well as prospects. The interface can be slow at times which is frustrating. The other area I wish it did better is the breakdown of data. Since we are an eCom business it would be very helpful to be able to splice the data in various ways (ie. lifetime value, aov, by a date range)
Francisco (Paco) Calderon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is being used to run automations at my organization and to recover add to carts, engage our clients in constant communication with new product updates, payment options and YouTube videos.
  • Recovering abandoned carts
  • Seamless integration with Shopify
  • Detailed reports with marketing revenue from each campaign
  • More customization options on graphic design for emails
  • more affordable pricing
  • Better and easier graphic design in general
Is well suited for ecommerce business owners that already have frequent sales and it is less appropriate for new online businesses starting out, the pricing is not cheap.
Dani Salvador García | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our company we started using ActiveCampaign because of its ease of integration with all the areas necessary to carry out its function within the marketing department. It was really easy to integrate ActiveCampaign and get it working for the first time. In addition, the support service is really good and effective, so any issues that may arise can be easily resolved.
  • Easy integration
  • Easy campaign sending
  • Easy marketing automations
  • HTML editor
Really, ActiveCampaign works well with almost any scenario for any company that wants to do email marketing, CRM or email marketing automation work.

ActiveCampaign has options for all the needs of any business, plus they are very flexible and have many pricing options, so it is recommended for any type of business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses ActiveCampaign to manage contacts, deals, and our e-commerce integration. It helps to keep us organized and send timely marketing campaigns. In addition, we have started to set up automations to allow our small company time to concentrate on other areas of importance to continue to grow and expand into other areas.
  • Shopify integration
  • Automations
  • Campaign setup
  • Customer Support
  • Learning Center could be better organized
  • More fields from Shopify brought into AC, for instance, address
  • Landing Pages instruction is a bit hard to understand
ActiveCampaign has been a perfect integration for our small company. They offer one-on-one support to help set up features within your account, which is extremely helpful and much appreciated. There's a small learning curve to get going with the product but so much more to learn. I feel they always have their customers' success a priority. Very happy.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign helps me automate my email marketing campaigns and materials to my customers. It gives me peace of mind knowing that I can still send customized outreach to my customers and on auto-pilot. The usability is pretty easy and the support staff is so kind whenever problems arise. I would totally recommend this platform to other e-commerce businesses. I sell physical products and still find it very valuable for what I like to offer my customers. It's not only for service based businesses but also super value for product based e-commerce businesses.
  • Integration is easy with my shopify store
  • Creating automations and campaigns are very easy.
  • Lots of resources available to properly set up any tool they have
  • Some more tools could be added directed at physical product businesses such as specific templates used after an order has been delivered to the customer's house. So adding an automation when it's been "delivered" on Shopify.
I think ActiveCampaign is PERFECT for service based e-commerce businesses. Since I am a product-based business, I believe that there could be a few more tools added but, overall I am extremely happy with the way my account is running for my business. For the price point, I believe that you should have at least 700 contacts to take advantage of all the features ActiveCampaign has to offer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign both as a CRM and as an email platform that connect to different applications I use in my business. It allows me to be able to simply get clients connected and access to what they need through the amazing automation system built within the app. It also allows me to send out campaign specific emails with ease for when I run challenges. It takes a lot of the grunt-work away from my day to day.
  • Connecting Lead Generation to my email list
  • Connecting Lead Generation clients to their content they want
  • Allows me to keep my list up to date on what's going on.
  • The UI (which is great) can tend to get bugged and not allow scrolling which can simply be fixed by refreshing the browser
  • A bit more workflow/how-to videos on their help pages would be fantastic.
It's well suited if you want to do lead generation to get email addresses into your list, and connect those clients with their opt-in item.
It's got a pretty great feature for custom labels where you can also track the time and method of how they got into your list, which allows you to be able to follow up with clients who've not been involved in specific campaigns. The automation tool is great.
September 08, 2021

Robust and easy to use

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is my go-to email service provider. Its ease of use, flexibility, integrations, and overall robustness allows me to limit the other tools I need to use for my business. The ability to set up tagging, lists, automations, and rules, allows me and my team to set up systems and let them run in the background without having to constantly edit, review, and maintain them.
  • Tagging
  • Lists
  • Integrating with websites
  • A landing page feature
  • Other information available on the dashboard
  • Ease in updating integration with website
ActiveCampaign is a great platform for those who want to automate processes for their business, who need contacts to be classified with multiple tags/lists/automations, and is robust enough both for those who are just starting to grow a list and who already have a significant list.
September 08, 2021

Automation

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign to automate our marketing and keep track of clients. It helps us make sure that nobody falls through the cracks and track their progress. It also helps us be more efficient with our time and money.
  • Track clients through our process
  • Automate email communication
  • Plan marketing campaigns.
  • The learning curve is real.
  • Sometimes hard to find answers to questions
  • I'd love more functionality in the "Deals" section
ActiveCampaign is a great option for small businesses. It's not as confusing or expensive as HubSpot or some of the others.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is used to house all existing and potential clients within my company. I use it for regular weekly communications and also for ad hoc marketing campaigns and promotions.
  • Tags
  • Automations
  • Conact imports
  • Tag hierarchy would be a great improvement
  • Sometimes contacts get stuck in automations with wait steps
  • Random movement of various functions to different places isn't always as helpful as they clearly think
[ActiveCampaign] works really well for small business owners who are looking to have some level of automation in what they do with the sales and onboarding processes. It is possible to create some pretty complicated automation sequences that you can mostly rely on to work without issue. I wouldn't expect it to be able to deal with more complicated pipeline information including conversion statistics though.
September 08, 2021

Happy with Everything

Dr. Lorne Lavine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to handle my inbound sales leads and my sales funnel. It's truly a set it and forget it solution for me, as I don't have to manage it on a daily basis. Once things are set up correctly, you no longer have to put much effort into it.
  • Email blasts
  • Lead Gen
  • Marketing
  • Lower pricing options
  • Proactive customer support
  • Easier interface
It works well for my scenario, I can't really answer where it's less appropriate as I only have one business and it works for my needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is my email marketing tool for my entire customer base. I use it to push updates and content out to followers to keep them engaged, and I also use [it] to drive increased engagement for new followers. The goal is to keep current and future customers interested and engaged in the leadership problems I solve for clients.
  • Automation
  • Standardized emails
  • Stats
  • None!
Email marketing, customer engagement, and direct sales are all perfect applications for ActiveCampaign.
Kristina Green | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is the email marketing system that we use at True Blue Marketing, LLC for our funnels and newsletters. It is a streamlined system with an impressive CRM-style database that's more robust than competitors I've used in the past (5+ years) which allows us to have more in-depth metrics when scoring potential leads for sales.
  • CRM-style database
  • Solid metrics for emails and engagement by constituent
  • Great deliverability (better than competitors)
  • Impressive integrations with many, many systems
  • The mobile app could use a view that shows scheduled emails and automations.
  • I'd prefer more integrations on the starter level of subscription.
I've worked with more than five major competitors and now recommend ActiveCampaign to clients (especially if I manage their client account) because it is a simple system that doesn't require coding knowledge in order to get a professional result, has great deliverability, good metrics into constituents, and integrates with the major systems I use with clients like WordPress, Divi, AccessAlly, MemberVault, and other membership site plugins.

If a client is looking for a very simple system for email deliverability without the need to integrate with other systems and/or to know more than very surface-level metrics, I'd consider ActiveCampaign but wouldn't necessarily recommend it since the smallest level of subscription is more than some competitors who offer basic email marketing features for low-cost or free. If you're serious about funnels, integrations, and/or constituent metrics, this may be for you!

Alexander Hardt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With ActiveCampaign I was able to automate the management of my courses. Before it was a lot of handwork. Now it got much better. The main benefit is the communication with my students. There is a longer sequence with conditional events that is now easy to handle and much less error prone.
  • Automation
  • CRM
  • Customer Support
  • Customer Education
  • Performance
  • Sometimes handling could be more intuitive
  • Some minor fixes could be done sooner
I think ActiveCampaign is well suited for small business owners that wants to grow with the platform. Also for beginners in customer experience automation ActiveCampaign is a big help, beause of the great support that they offer. If you need you can get one-on-one support to clarify your issues, what is super benificial.

The CRM is easy to use, not the most sofisticated, but a good starting point, if you still not have one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Active Campaign is a program we use to create marketing automation, lead generations, landing pages, online forms, and create brand awareness. This program has significantly changed our ease of digital marketing by creating a central location for us to manage, organize, and generate leads. The system itself is incredibly easy to set up, use, and maintain. We highly recommend it!
  • Marketing Automation
  • Lead Generation
  • Landing Page Design
  • Email Campaigns
  • CRM - Contact Storage
  • Program Integration to Propertybase go.
  • Adding a form to the landing pages should have a dropdown to add a form not require you to go back and forth to copy the code.
  • Google Analytics integration should be more clear.
Active Campaign is well suited for any industry that is seeking to enhance their digital marketing or to create marketing automation to make the ease of their day more simplistic.
Matt Dickerson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use ActiveCampaign across every division of Catalyst Resource Group, including our Movie Division as well as our non-profit. It has been THE answer to our automation and e-mail marketing needs. We have hundreds of thousands of contacts we manage on a daily basis. AC allows us to easily and effectively communicate with them and drive to different projects.
  • Automation - simple automation system makes it easy to set up our drip campaigns
  • CRM - with the ability to create custom fields and forms, it has handled our massive load of contacts without a problem
  • Support - wonderful LIVE CHAT function gets answers quickly AND their enablement team we meet with each month helps us to use AC with its full power.
  • Easy To Use - AC has been the easiest software we have ever used. They even have great training modules provided.
  • Perfect tool for the full customer cycle - acquire new leads, drip campaigns, sales
  • ActiveCampaign has some great design elements but would like to see more. The available fonts are limited, email styling is limited.
  • Text Message integration. AC does have some but would be good to be able to do more with it.
ActiveCampaign has been THE answer to our organization's CRM and marketing needs. We have several divisions/departments with hundreds of thousands of contacts. It can be a daunting task to keep each contact in their proper places and be able to daily communicate. However, AC has made it easy! We can now create landing pages with forms... that then tags and places them into proper lists. We can easily create automations and campaigns to communicate and follow up. Everything you need in one place.
Mark Federman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign does everything I need in an audience communication and customer relationship tool. It allows me to maintain multiple audience lists with as many tags as I need for segmentation. It's got a comprehensive editor for the emails with lots of pre-fab templates. The automation system is both powerful and relatively easy to figure out and use, and the open-tracking and reporting is useful. There are many more features for which I haven't yet had the need (nor the time to work through). All in all, ActiveCampaign does everything I need for my business, and then some.
  • It allows me to maintain multiple audience lists with as many tags as I need for segmentation.
  • It's got a comprehensive editor for the emails with lots of pre-fab templates.
  • The automation system is both powerful and relatively easy to figure out and use, and the open-tracking and reporting is useful.
  • The learning curve can be challenging, especially if you haven't previously used an email list manager or CRM system.
  • There are many concepts and a set of vocabulary to master before the entirety of the system's benefits and usefulness become evident.
  • Pages can be slow to reload after changes. It's hard for me to know whether the cause is server capacity or local processing capability on my system.
I integrate ActiveCampaign with a cloud-based product sales manager (SamCart) to run several digitally delivered products. Although a bit tricky to set up initially, the integration works well and allows me to manage both the digital delivery and following up on abandoned carts. Since I have a license for ActiveCampaign, I anticipate using it in the future to manage the promotion of an upcoming book and a mailing list for a side-business that had been furloughed because of Covid-19.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use ActiveCampaign to manage my brand and send campaigns to my customers. The UI is slick and easy to use. The feature set is great. And it's super simple to create complex things like automations. I've tried out other email solutions in the past, and while many of them stack up with one another, AC is definitely my favorite. I'd recommend it for sure.
  • Creating automations from scripts
  • Managing email lists
  • Creating quick landing / opt-in pages
  • I have just about no complaints / improvement suggestions for the service
ActiveCampaign is great for managing email lists, creating landing / opt-in pages, and automating the entire process. I think it's a wonderful tool for all businesses, but I know prices vary based on the size of your company. For that reason, it's worth comparing costs across providers, though AC is still my favorite.
Jordan Aguirre | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Basically, it helps us keep track of potential customers and fans and separates them from actual buyers and super fans of the music I make
  • Automation
  • Sequences
  • Segmentation
  • Better Shopify Integration (Drip)
  • Sequence templates
  • Better commerce integration
ActiveCampaign was the only
autoresponder I found that had such a robust sequencing system. Also one of the only that had a graphic map for automations. But it goes much further than that with managing large customer lists
Tyler Forte | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign is a great 'all-in-one' marketing platform. We currently use AC for our CRM and marketing automation emails. The best thing about AC is it allows your to scale your marketing efforts with their robust automation library. The learning curve is a little more than a typical CRM but they have a good support team and article archive. It's an extremely powerful marketing software if you know how to use it.
  • Marketing automation
  • CRM
  • Customer success
  • Email templates
  • SMS marketing user experience
Well suited for small to medium-sized businesses. Can't really speak to how well it would work for a large fortune 500 company. Great for marketing automation but not the best if you are trying to design fully custom emails. Their email templates could use some work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used across my whole organization. It addresses the main problem of automating a lot of tasks. The automation is so slick and makes life so much easier at my company. Not only do I use it for email automation - but also for a lot of tasks such as client experience, prospecting, and sales.

My favorite bit is how easy the automation is to set up - they are a simple drag and drop builder. This is by far the best automation builder there is on the market ahead of Hubspot, Mailchimp, and all the rest. The price is incredibly based on the features you get for the price.
  • Automations
  • Forms
  • Tagging for segmentation
  • Site tracking setup is a bit tricky without a tech background. My clients find it tricky to use.
  • Paying for the number of contacts you use is pretty annoying
  • When a contact unsubscribes they are still counted as contacts, therefore, increasing your bill - this is annoying
Most suited for small businesses who need an automated outreach system for a great price. Very handy for automating other tasks such as outreach, client experience as well as others.

Not suited for bigger companies that have lots of traffic and revenue as I feel with more traffic the system gets a bit slow. Otherwise fantastic
July 30, 2021

Great ROI!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
ActiveCampaign has been hugely beneficial in helping my marketing team identify what works and what doesn't. I particularly enjoy being able to set up the automatic workflows for new leads who may not be quite yet sales qualified, but consistently show interest. Our conversions have increased significantly since adding ActiveCampaign to our toolbox.
  • Landing pages: creating landing pages is easy.
  • Forms: seamless integration of forms on our home site
  • setting up the automations and tagging was a bit difficult. Be sure to really plan out what your tags will be, otherwise it can become chaotic fast.
  • Wish it could track whether or not a subscriber forwarded an email to someone else.
Features of ActiveCampaign can really grow a business if you take the time to learn the platform. The training gives best practices that helped to bring some of my more inexperienced colleagues up to speed. Setting up the automations is lengthy and very time consuming, but well worth the investment.
Patrick Egan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use ActiveCampaign for email marketing and as our general CRM.
  • Email Marketing
  • Campaign Building
  • Contact Tagging
  • Workflow
  • CRM
  • Contact Management
  • Automation
  • Reporting
  • List views
  • Recovery from accidental deletions or updates
ActiveCampaign is perfect for creating one time emails campaigns and for email drip automations.
Cristina Muratori | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I currently use my company account for my training and for testing. In my clients' accounts, I implement different email marketing and contact segmentation strategies. I meet with my clients and ask them to explain to me what their objectives are with a certain campaign, what points of the customer experience are essential, etc. Then, I take care of taking it to the platform. I have not found another tool that allows me as much versatility and flexibility as ActiveCampaign.
  • Without a doubt, segmentation and everything that surrounds it is an essential point for me. It is not just about putting a label on a customer, but about being able to create dynamic lists based on the behaviors of the contacts.
  • A tool that is in continuous evolution. Listening to the market and offering a solution according to needs.
  • Integration with other tools, essential for the entire system to work automatically.
  • More detailed and accessible information on unsubscribing contacts.
  • Better statistics in the forms.
  • Improve integration with Zapier.
I will start at least recommended: when someone starts. Why? Because it requires an investment that is not low. When starting a company or business, the tool has a high cost compared to other solutions. I also don't recommend it when the email marketing strategy is mass mailing to all subscribers. In all other cases, it is a resounding yes. I always recommend ActiveCampaign.
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